Ford Contour Complaints
3,154 consumer complaints on file.
- #10066615March 31, 2004STEERING
VEHICLE EXPERIENCED COMPLETE ENGINE WIRING HARNESS FAILURE AT 74000 MILES. *PH *MR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10065382March 31, 2004POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
CONSUMER COMPLAINED ABOUT TRANSMISSION SHIFTING PROBLEM. WHEN HE TOOK THE VEHICLE TO DEALER, HE WAS SHOWN A RECALL NOTICE, WHICH HE THOUGHT COVERED THIS VEHICLE. BUT WHEN CONSUMER CALLED FORD, HE WAS INFORMED THAT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10064197March 30, 2004STRUCTURE
DASHBOARD IS PEELING UP FROM WINDSHIELD, DEFROST PANEL IS NOW FREE FLOATING ON THE DASH. AT THIS TIME THE DASH IS PEELING UP NEAR THE AIR BAG AND I HAVE CONCERNS OF IT DEPLOYING WHILE DRIVING. I HAVE CONTACT FORD THERE WAS A RECALL ON THIS VERY ITEM WHICH HAS NOW EXPIRED. I WAS NOT NOTIFIED (I AM THE ONLY OWNER). THEY HAVE REFUSE TO EXTEND THE RECALL TO COVER THIS DEFECT. I HAVE BEEN TOLD THAT IT WILL BE $1500.00 TO REPLACE THE DASH. I WAS TOLD BY FORD THAT I INDEED WAS NOT NOTIFIED AND THAT THE DEALERSHIPS WERE AWARE OF THIS PROBLEM AND SHOULD HAVE NOTICED IT. MY CAT WAS IN THE SHOP FOR 3 MONTHS DURING THE RECALL TIME AND THE DEALERSHIP NEVER CHECKED MY VEHICLE FOR THIS DEFECT. I FEEL THAT FORD SHOULD AT THEIR COST REPLACE MY DASH. THIS IS A EXTREME SAFETY HAZARD.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10064069March 29, 2004ELECTRICAL SYSTEM:STARTER ASSEMBLY
THE CAR WILL NOT START INTERMITTENTLY. WE HAVE CALLED AAA, REPLACED THE BATTERY, SCOPED THE VEHICLE, ETC., BUT THE PROBLEM PERSISTS AND IS INCREASING IN FREQUENCY. MY DAUGHTER HAS PARKED THE CAR FOR A FEW MINUTES AND WHEN SHE TRIED TO RESTART IT, IT WOULD NOT CRANK. THIS HAS HAPPENED MANY TIMES. SOMETIMES, IF YOU WAIT 20-30 MINUTES, THE CAR WILL START UP, BUT YOU CANNOT BE SURE. THE CAR HAS BEEN SCOPED AND SINCE THE NON-CRANKING EPISODES HAPPENS SPORADICALLY, THEY CANNOT SEEM TO ISOLATE THE PROBLEM. THE FREQUENCY OF NON-STARTS IS INCREASING AND THE WAIT TIME TO TRY TO RESTART IT HAS INCREASED TO AN HOUR. THE CAR IS NOT SAFE TO DRIVE BECAUSE NO ONE CAN PREDICT WHEN THE CAR WILL NOT START OR WHEN IT WILL STOP. YESTERDAY, THE CAR ACTUALLY STOPPED WHILE MY HUSBAND WAS DRIVING IT INTO THE DRIVEWAY. APPARENTLY, THIS HAS NOT HAPPENED BEFORE, BUT WE WONDER IF THE PROBLEM IS ESCALATING. THE ELECTRICAL SYSTEM OR THE STARTER/IGNITION SYSTEM OR SOLENOIDS, ETC SEEM TO BE DEFECTIVE. WE NEED FORD MOTOR COMPANY OR SOMEBODY WITH SOME EXPERTISE TO DIAGNOSE AND REPAIR THE PROBLEM.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10064073March 29, 2004ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID, ELECTRICAL SYSTEM:STARTER ASSEMBLY, ELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY, ELECTRICAL SYSTEM:IGNITION:MODULE, ELECTRICAL SYSTEM
THE CAR HAS TROUBLE STARTING OR WILL NOT START. THIS HAPPENS INTERMITTENTLY AND WE CANNOT PREDICT WHEN THE CAR WILL NOT CRANK/START. YOU TURN THE KEY AND NOTHING HAPPENS; IT DOES NOT CRANK OR MAKE ANY NOISE AT ALL. IF YOU PARK THE CAR AND GO INSIDE, RETURN AND TRY TO START THE CAR, SOMETIMES IT DOES NOT START. THIS HAS HAPPENED MANY TIMES. SOMETIMES, IF YOU WAIT 20-30 MINUTES, THE CAR WILL START UP, BUT YOU CANNOT BE SURE. THE CAR HAS BEEN SCOPED AND VARIOUS REPAIRS HAVE BEEN MADE, BUT THE PROBLEM PERSISTS, AND SINCE THE NON-CRANKING EPISODES HAPPEN SPORADICALLY, THEY HAVE NOT ISOLATED OR CORRECTED THE PROBLEM. THE FREQUENCY OF NON-CRANKING EPISODES IS INCREASING AND THE WAIT TIME TO TRY TO RESTART THE CAR IS NOW UP TO 1 HOUR. THE CAR IS NOT SAFE TO DRIVE BECAUSE NO ONE CAN PREDICT WHEN THE CAR WILL NOT START OR WHEN IT WILL STOP. YESTERDAY, THE CAR STOPPED WHILE MY HUSBAND WAS DRIVING IT INTO THE DRIVEWAY. THIS HAS NOT HAPPENED BEFORE, SO THE PROBLEM IS GETTING WORSE. THE ELECTRICAL SYSTEM, THE STARTER/IGNITION SYSTEM OR SOLENOIDS, ETC., SEEM TO BE DEFECTIVE. FORD MOTOR SERVICE CENTERS HAVE NOT BEEN ABLE TO DIAGNOSE AND CORRECT THE PROBLEM. WE NEED SOMEONE WITH EXPERTISE TO DIAGNOSE AND CORRECT THE PROBLEM.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10064087March 29, 2004EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
CAR HAD A PROBLEM WITH LIGHTS WHICH I FEEL SHOULD HAVE BEEN COVER UNDER RECALL 99V-103 (FORD CAMPAIN NUMBER 99S14). BUT WAS TOLD MY VIN # 1FAL653XVK143361 WAS NOT COVERED. THE PROBLEM IS ECACTLLY AS STATED IN THE RECALL. I FEEL THE PROBLEM IS MORE WIDE SPREAD THAN FORD IS SAYING.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10064128March 29, 2004STRUCTURE
2000 FORD CONTOUR-SERVICE BULLETIN 01B78 WAS ISSUED FOR WARPED DASHBOARD. THE WARPING OCCURS NEAR THE WINDSHIELD AND VENTS FOR THE DEFROSTER. THE WARPED DASHBOARD OBSCURES THE DRIVER'S VIEW. IN ADDITION, THE DEFROSTER DOES NOT WORK PROPERLY. FORD HAS DISCONTINUED REPAIRS.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10065055March 26, 2004SEAT BELTS:FRONT:BUCKLE ASSEMBLY
WHILE DRIVING AT 45 MPH VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, DRIVER'S SEAT BELT BUCKLE RELEASED THE SEAT BELT. CONSUMER SUSTAINED HEAD INJURIES. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10063962March 26, 2004ELECTRICAL SYSTEM
CAR STALLS OUT WHEN IDLE.CAR STALLS OUT WHEN STARTING OR DRIVING SLOWLY. CAR HAS HAD MANY SENSORS REPLACED INCLUDING THE OXYGEN SENSOR AND IT CONTINUES TO STALL OUT. FORD HAS NOT SATISFACTORILLY REPAIRED CAR AFTER SEVERAL COSTLY VISITS.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10064880March 25, 2004FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHEN THE FUEL PUMP MALFUNCTIONED AND CAUSED THE VEHICLE TO STALL WHILE DRIVING ON THE HIGHWAY. THE FUEL PUMP HAS BEEN REPLACED THREE TIMES. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10064931March 25, 2004ELECTRICAL SYSTEM:IGNITION:SWITCH
THE DRIVER WAS ABLE TO REMOVE THE KEY FROM THE IGNITION SWITCH. THE MECHANIC REPLACED THE IGNITION CYLINDER. PLEASE PROVIDE FURTHER DETAILS. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10064756March 23, 2004VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
CONSUMER STATED THAT WHILE DRIVING AND TAKING FOOT SLIGHTLY OFF THE ACCELERATOR VEHICLE SHUT OFF. THIS CAUSED CONSUMER TO LOSE CONTROL OF THE VEHICLE. HOWEVER, CONSUMER WAS ABLE TO REGAIN POWER AND RESTART VEHICLE. CONSUMER TOOK VEHICLE TO THE DEALER, WHO WAS SUPPOSE TO FIX THE PROBLEM, BUT THE VEHICLE WAS STILL DOING THE SAME THING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10063637March 22, 2004ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
STALLS AND WON'T RESTART. I HAD THE ALTERNATOR CHANGED AND THE FUSE BEHIND THE HEAD LIGHT SWITCH BY GOODYEAR. THEY DID A COMPLETE DIAGNOSTICS TEST AND SAID THE ONLY THING IT COULD BE WAS THE ALTERNATOR AND MAYBE THE FUSE. I GOT THE CAR BACK AND IT RAN FINE FOR ABOUT 3 HOUR'S THEN STALLED. I HAD TO TAKE IT BACK 3 MORE TIMES AFTER THE INITIAL VISIT AND STILL HAD THE SAME PROBLEM. GOOD YEAR COULD NOT FIGURE OUT THE PROBLEM AND HAD MY CAR TOWED TO A FORD DEALER SHIP WHERE I HAD TO PAY AGAIN FOR A DIAGNOSTIC TEST WHICH CAME BACK CLEAN, SO THEY SUGGESTED A NEW BATTERY AND FUSE. THE CAR WAS WORKING FINE UNTIL EXACTLY ONE YEAR LATER WHEN THE SAME EXACT THING HAPPENED, IT STALLED YET AGAIN. I CAN BARELY OPEN THE DOOR'S WITH MY KEY AND IT TAKES ABOUT THREE TIMES TO DO SO. I WENT TO WALMART AND BOUGHT SOME FUSE'S AND FOR NOW IS WORKING. I HAVE TAKEN THE CAR TO 2 PLACE'S ONE A FORD DEALER SHIP AND HAVE THE SAME PROBLEM AS LAST YEAR, IF BOTH PLACE'S COULD NOT FIND THE PROBLEM THEN, THEN WHY SHOULD I WASTE MY MONEY AGAIN. THERE IS A DEFECT SOME WHERE IN THE ELECTRICAL SYSTEM AND I SHOULD NOT HAVE TO CHANGE THE FUSE SO OFTEN. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10063651March 22, 2004FUEL SYSTEM, GASOLINE:STORAGE
STALLS FOR NO APPARENT REASON. IT APPEARS THAT WHEN FUEL GETS DOWN TO APPROX. 1/2 TANK, IT WILL STALL OUT AT ANY TIME. FILL TANK AND IT WILL BE OKAY. CHAPMAN FORD IN COLUMBIA PA. SAID IT WOULD COST ABOUT $500.00 TO FIX. I ASKED WHY AND THEY SAID THATS THE WAY FORD MADE IT. HE ALSO SAID THE FOCUS HAS THE SAME PROBLEM. EVEN THOUGH WE HAVE NOT HAD AN ACCIDENT, WE HAVE HAD CLOSE CALLS. VARIOUS INCIDENT DATES FOR PAST SIX MONTHS. EVEN IF ITS FIXED, THERE IS NO GUARANTEE HOW LONG IT WILL LAST. I THINK IT'S A LOUSY ANSWER. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10062744March 21, 2004POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS LEAVING WORK AND DISCOVERED THAT MY CAR NOW ONLY GOES IN REVERSE-I HAVE NOT HAD ANY PROBLEMS WITH THE TRANSMISSION UP TO THIS POINT WHEN FROM OUT OF NO WHERE IT JUST STOPPED WORKING. THE AUTOMOTIVE SHOP TELLS ME I HAVE TO GO TO A DEALER TO GET A NEW TRANSMISSION PUT IN ALL COSTING MORE THAN THE CAR IS PROBABLY WORTH. FORD NEEDS TO RECALL THIS PART-THEY'RE OBVIOUSLY HAVING PROBLEMS WITH IT THAT ARE NOT "RARE" OR "UNUSUAL" FOR THIS TRANSMISSION. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10062771March 21, 2004POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION IS LEAKING FLUID. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10063185March 15, 2004ELECTRICAL SYSTEM:WIRING
CONSUMER RECEIVED RECALL 99MO3 REGARDING WIRING HARNESS, RECALL ONLY AFFECTED VEHICLES FROM 1995-1997. THE INSULATION ON THE WIRING HARNESS DETERIORATED, CAUSING THE SYSTEM TO SHORT OUT. DEALER WILL NOT FIX THE PROBLEM FREE OF CHARGE.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10062178March 14, 2004ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, SEAT BELTS, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
HVAC FAN UNDER DASH ON PASSENGERS SIDE HAS A SHORTAGE IN THE WIRING TO THE FUSE BOX UNDER DASH ON DRIVERS SIDE. COULD OPEN AND CLOSE FUSE BOX TO GET FAN TO WORK THEN STOPPED WORKING AT ALL. REAR SEAT BELT LOCKS ALL FELL APART. PASSENGER AND DRIVERS SIDE DOORS WILL NOT OPEN. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10062026March 12, 2004ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
I DON'T KNOW IF ANY ONE THERE CAN HELP ME, BUT I JUST WANT SOME ONE JUST HEAR MY COMPLAINT. I PURCHASE A 96 FORD CONTOUR IN 1999 WITH VERY LOW MILEAGE. A YEAR AFTER I BROUGHT THAT CAR I BEGIN HAVING PROBLEMS WITH THAT CAR. IT HAVE HAD 2 TRANSMISSION. IT HAVE HAD A LOT OF ELECTRICAL PROBLEMS AND NOW YESTERDAY THE MOTOR IS GONE. OVER THE YEARS I HAVE TALK TO THE FORD COMPANY BUT IT WAS ALWAYS IT WAS NOT ANY THING THEY COULD DO FOR MY CAR. THEY SHOULD HAVE STOOD BY THEY CARS BUT THEY. I FIRST PAID TO MUCH FOR THE CAR. THE DEALERSHIP I BROUGHT THE CAR FROM WENT OUT OF BUSINESS. I WENT BACK TO THEM WHEN THE CAR FIRST START GIVING ME TROUBLE AND THE NEXT TIME I WENT TO THEM THEY HAD CLOSED DOWN. THE FORD COMPANY JUST DID NOT DO ME RIGHT AT ALL. WHAT HURT THE MOST I HAD PAID MY LAST CAR PAYMENT YESTERDAY AND NOW THE MOTOR IS GONE. I FEEL IF THEY WOULD HAVE LISTEN TO ME FROM THE BEGINNING MAYBE IT WOULDN'T HAD TO COME TO THIS. I TALK TO FORD ON SEVERAL OCCASIONS. I HAD A LT OF ELECTRICAL TROUBLE AND FUMES USE TO ENTER THE CAR. I JUST BEEN THREW A LIVING NIGHTMARE WITH THIS. I DON'T CARE IF I GET ANY MONEY OR NOT I JUST WANT FOR SOME ONE TO HEAR MY COMPLAINT CAUS NO TELLING HOW MANY OTHER PEOPLES MAY HAVE EXPERIENCE THE SAME PROBLEMS. FORD PEOPLE JUST DID ME SO WRONG. BUT I HAVE LEARN A GOOD LESSON . NEVER BUY A FORD AGAIN. EVEN WHEN THE CALL HAD A RECALL I DON'T THINK THEY DID NOT FIX IT RIGHT. I KNOW ONCE YOU BUY A CAR AND YOU HAVE TO TAKE CARE OF YOUR CAR. I HAVE A ANOTHER 96 HONDA. I HAVE NEVER , EVER HAD ANY PROBLEMS AT ALL. IT JUST NO WAY WHY A CAR HAVE TO HAVE HAD SO MANY TRANSMISSIONS AND OTHER PROBLEMS LIKE THAT FORD HAVE GAVE ME. I AM SO HURT WITH THIS WHOLE SITUATION DON'T NO ONE KNOW AT THIS TIME HOW I FEEL. I AM JUST VERY, VERY HURT. THANK YOU VERY MUSH FOR LISTENING TO ME. HAVE A GOOD DAY!*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10063015March 11, 2004POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
TRANSMISSION FLOOR SHIFTER CONTROL WAS DAMAGED, AND DID CORRESPOND WITH THE GEAR THAT VEHICLE WAS IN. RECALL 98V233000 WAS ISSUED FOR THIS MAKE, MODEL, AND YEAR. BUT, THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0