Ford Contour Complaints

3,154 consumer complaints on file.

#10067864April 26, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHEN VEHICLE GETS TO ABOUT 1/4 TANK OF GAS IT STARTS HESITATING USUALLY WHEN I AM ON THE ON RAMP TO THE INTERSTATE... NOT GOOD MERGING INTO TRAFFIC GOING 80MPH AND YOUR ONLY GOING 40. I AM TOLD I NEED TO REPLACE FUEL PUMP HOWEVER THIS FUEL PUMP ALONE FROM FORD IS $314 FOR PART ONLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071498April 23, 2004
ENGINE AND ENGINE COOLING
VEHICLE WAS IDLING TOO HIGH. WHEN THE VEHICLE IDLED TOO HIGH IT ALSO SHUT OFF. CONSUMER TOOK VEHICLE TO SEVERAL DIFFERENT DEALERS, AND VEHICLE WAS DIAGNOSED 2-3 TIMES. EACH DEALER INDICATED THAT IT WAS THE CAM SENSOR. CONSUMER HAD A NEW CAM SENSOR INSTALLED ON 04/19/2004, AND IT WAS STILL DOING THE SAME THING, VEHICLE CONTINUED TO IDLE HIGH AND THEN STALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068701April 22, 2004
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHILE TRAVELING 70 MPH DASH INDICATOR LIGHT CAME ON. VEHICLE SLOWED DOWN AND THEN STALLED. THIS PROBLEM OCCURRED SEVERAL TIMES. A TECHNICIAN TRACED THE PROBLEM TO THE FUEL TANK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071431April 20, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
FORD DEALERSHIP FAILED TO HONOR PROMISE TO REFUND COST OF REPAIRS THAT WERE COVERED BY A RECALL. *PH (BOTH RIGHT AND LEFT FRONT COIL SPRINGS) ON TWO OCCASIONS, THE SPRINGS FAILED AND CAUSED THE VEHICLE TO COLLAPSE DESTROYING BOTH FRONT TIRES. ON ONE OF THE OCCASIONS A STRANGE NOISE WAS HEARD COMING FROM THE FRONT OF THE VEHICLE, SMOKE WAS SMELLED DUE TO THE FRICTION AS THE RIGHT FRONT TIRE SUDDENLY JAMMED. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066561April 20, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
FRONT RIGHT COIL SPRING BROKE AND TIRE WAS FLATTENED. THIS IS LISTED AS AN ISSUE ON THE NHTSA WEB SITE AND IT INDICATES FORD HAS EXPERIENCED THIS PROBLEM WITH THE 1998 FORD CONTOUR AND FORD HAS EXTENDED THE WARRANTY FOR THE FRONT COIL SPRINGS TO 10 YEARS/150,000 MILES. HOWEVER, WHEN I SPOKE TO FORD AND EXPLAINED MY SITUATION, THEY SAID MY CAR WAS NOT COVERED. MY CAR WAS MANUFACTURED IN KANSAS CITY AND IS REGISTERED IN MARYLAND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066581April 20, 2004
ELECTRICAL SYSTEM
AIR BAG MODULE (DRIVER SIDE) COMPLETELY DETACHED FROM STEERING WHEEL WHILE DRIVING. I HAVE TAKEN CAR TO THREE DEALERSHIPS (FORD) AND NO ONE CAN TELL ME WHAT CAUSE THE VIBRATION INSIDE (FRONT) OF CAR. ON 4-17-04 THE CENTER OF THE AIR MODULE POPPED OUT WHILE DRIVING. LUCKILY THE AIR BAG DIDN'T DEPLOY.TOOK IT TO ANOTHER DEALERSHIP AND THE SCREWS HAD WORK THEIR WAY LOOSE BECAUSE OF THE VIBRATION PROBLEM. SPEAKERS IN CAR SAME SHAPE, PLAY ONE SIDE TODAY AND VICE VERUS.PLEASE ADVICE ON THIS MATTER. THANKS, KATHY HUNDLEY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065040April 20, 2004
ELECTRICAL SYSTEM:IGNITION
THE CONSUMER WAS ABLE TO ROTATE THE IGNITION KEY TO THE LOCK POSITION AND REMOVE THE KEY WITHOUT THE SHIFT LEVER AND TRANSMISSION BEING IN PARK. *AK ON THREE SEPARATE OCCASIONS, THE VEHICLE ROLLED WHILE PARKED, BECAUSE THE KEY WAS REMOVED FROM THE IGNITION WHILE THE GEAR WAS STILL IN DRIVE. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10061160April 20, 2004
EXTERIOR LIGHTING:HEADLIGHTS
WHEN DRIVING AT NIGHT IT IS VERY DIFFICULT TO SEE THE ROAD DUE TO POOR HEADLIGHTS. CONSUMER CONTACTED THE DEALERSHIP. *AK THE CONDENSATION INSIDE THE HEAD LIGHTS MADE IT DIFFICULT FOR THE HEAD LAMPS TO PROPERLY ILLUMINATE THE ROADS SURFACE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067380April 19, 2004
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
FRONT SEAT BELT DID NOT LOCK. CONSUMER MADE CONTACT WITH THE DEALER ABOUT THIS ISSUE, HOWEVER, DEALER REFUSED TO ASSIST CONSUMER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066284April 16, 2004
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
MY ABS LIGHT HAS BEEN ON CONTINUOUSLY FOR MANY YEARS. A SEARCH OF THE INTERNET ALLOWED ME TO FIND MANY OTHERS WHO HAVE THE SAME ISSUE WITH THE FORD CONTOUR. IT APPEARS TO NOT BE SPECIFIC TO ANY ONE MODEL YEAR. MY VEHICLE IS A 1995, BUT I HAVE SEEN INTERNET QUERIES FOR MANY OTHER NEWER VEHICLES. WHAT IS IN COMMON IS THAT THE ABS SYSTEM ON THE FORD CONTOUR IS FAULTY CAUSING ONE TO HAVE TO SPEND $4,000 TO GET IT REPAIRED, OR DRIVE WITH LESS AFFECTIVE BRAKES. HAVE YOU RECEIVED ANY OTHER QUERIES ABOUT THE FORD CONTOUR ABS FAILURE?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066174April 14, 2004
SEATS
FRONT SEAT BACK COLLAPSED REARWARD DURING LOW SPEED REAR-IMPACT COLLISION. DRIVER EJECTED INTO BACK SEAT. BROKEN NECK. QUADRIPLEGIA.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10066179April 14, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
TIMING BELT IDLER PULLEY IS BROKEN AFTER ONLY 60,000 MILES. IT HAS SHREDDED A BIT OF THE LOWER TIMING BELT COVER AND CAUSES A WHIRRING NOISE WHILE THE ENGINE IS ON. THIS HAS HAPPENED EVEN THOUGH THE CAR HAS BEEN MAINTAINED WELL AND DRIVEN CAREFULLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066188April 14, 2004
FUEL SYSTEM, GASOLINE:DELIVERY
AS SOON AS I EXITED THE FREEWAY (ALMOST A FULL CIRCLE EXIT), MY CAR STARTED CHOKING AND FINALLY STOPPED. NO FUEL SEEMED TO BE REACHING THE ENGINE. I HAD AAA TOW IT HOME SINCE I WAS CLOSE TO HOME. THE ENGINE CRANKED BUT WOULDN'T START. THIS CHOKING HAPPENED ONCE BEFORE WHEN I ENTERED THE FREEWAY ON A SIMILAR FULL-CIRCLE RAMP, AND THEN STEPPED ON THE GAS TO PICKUP SPEED. IT COUGHED A BIT BUT THEN RAN FINE. SEEMS LIKE THE SPIN CAUSES SOMETHING TO CHOKE. OTHER CONTOUR OWNERS HAVE EXPERIENCED THIS BEFORE. IT SUPPOSEDLY HAPPENS WHEN THE FUEL IS LESS THAN A QUARTER OF THE TANK. FORD HAD RECALLED THE FORD FOCUS FOR FUEL DELIVERY SYSTEM PROBLEMS AND MY CAR EXHIBITS THE EXACT SAME SYMPTOMS. WHEN I TALKED TO FORD CUSTOMER SERVICE, THEY ASKED ME TO TAKE IT TO A DEALER, HAVE IT FIXED AT MY EXPENSE AND THEN THEY WOULD CONSIDER RE-IMBURSING THE EXPENSES, BUT THEY ALSO SAID THAT I SHOULDN'T COUNT ON A REIMBURSEMENT. I EXPLAINED TO THEM THAT THIS COULD BE VERY DANGEROUS SINCE IT CAN HAPPEN WHILE ENTERING A FREEWAY. I'VE SEEN A FEW MORE COMPLAINTS LIKE THIS ON THIS SITE (WWW.NHTSA.ORG) BUT NO SOLUTIONS. SOME SAY THAT THE DEALER CANNOT FIGURE OUT THE CAUSE. THE SOLUTION SHOULD BE THE SAME AS THE FORD FOCUS RECALL SOLUTION AND SHOULD BE FIXED AT FORD'S EXPENSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066987April 12, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WHILE CHANGING A TIRE CONSUMER FOUND THAT THE COIL SPRING CRACKED. VEHICLE WAS TAKEN TO A MECHANIC, WHO CONFIRMED THAT THE FRONT COIL SPRING WAS CRACKED. A RECALL WAS ISSUED FOR THIS MAKE, MODEL, AND YEAR. BUT, THISW VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067033April 12, 2004
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
WHILE DRIVING ENGINE SUDDENLY SHUT OFF AT HIGHWAY SPEED. CONSUMER SMELLED SMOKE. TOOK VEHICLE TO A MECHANIC, WHO DETERMINED THAT A CIRCUIT INSIDE THE HEADLAMP BURNT. *AK ++++++++++++++++++++
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066816April 8, 2004
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
WHILE ATTEMPTING TO PARK FLOORBOARD BEHIND THE DRIVER SEAT CAUGHT ON FIRE. CONSUMER MANAGED TO EXIT THE VEHICLE. DEALERSHIP WAS NOTIFIED OF THE PROBLEM, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10065744April 7, 2004
STRUCTURE
MY DASHBOARD IS WARPING. I BOUGHT THIS CAR USED AND IT APPEARS TO BE THE SECOND DASHBOARD PUT IN. THIS IS A DANGEROUS ISSUE. IT DOES OBSTRUCT THE VIEW. THE DASHBOARD IS CURLING TOWARD THE INSIDE OF THE CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064514April 4, 2004
ELECTRICAL SYSTEM
FORD REFUSED TO HONOR RECALL CAMPAIGN #01V230000 MANUFACTURER'S CAMPAIGN #01S22 CLAIMING "WARRANTY HAD EXPIRED". *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10064527April 4, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SLIPS AND JERKS WHEN SHIFTING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066613March 31, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER WAS ABLE TO ROTATE THE IGNITION KEY TO THE LOCK POSITION AND REMOVE IT WITHOUT THE SHIFT LEVER AND TRANSMISSION BEING IN PARK. *PH *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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