Ford Contour Complaints

3,154 consumer complaints on file.

#10097352October 21, 2004
SUSPENSION:FRONT:WHEEL BEARING
THE CONSUMER STATED THE WHEEL BEARINGS ON BOTH SIDES HAD GONE OUT ON THE VEHICLE FOUR TIMES. THE VEHICLE STARTED TO MAKE A LOUD NOISE ON THE HIGHWAY. AFTER HAVING THE VEHICLE TOWED, THE WHEEL BEARINGS ON BOTH SIDES FAILED AGAIN. THE MANUFACTURER OFFERED NO HELP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097161October 19, 2004
STRUCTURE
THE CONSUMER STATED THAT HER AIR BAG WAS MAKING A POPPING SOUND, AND THE DASH BOARD BUCKLED UP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097004October 18, 2004
STRUCTURE
THE DASHBOARD SEPARATED THE WINDSHIELD. THIS IS A DISTRACTION TO THE CONSUMERS VIEW. PLEASE PROVIDE MORE INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097069October 18, 2004
STRUCTURE
THIS COMPLAINT WAS SENT VIA E-MAIL."I WOULD LIKE TO REPORT A PROBLEM WITH MY CAR. FOR THE SECOND TIME SINCE I HAVE OWNED THIS AUTOMOBILE MY DASHBOARD HAS BUCKLED AT THE WINDSHIELD AND VENT POPPED OUT AND WOULDN'T SNAP BACK INTO IT'S ORIGINAL LOCATION. THE FIRST TIME THIS HAPPENED, MY CAR WAS STILL UNDER WARRANTY AND THE ENTIRE DASHBOARD WAS REPLACED. SHORTLY AFTER THE REPLACEMENT, I RECEIVED A NOTICE OF A RECALL FOR THE CONTOURS FOR THIS EXACT PROBLEM. THE DASHBOARD IS BUCKLING AGAIN." *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095848October 15, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
FOUND ALL 4 SPRINGS BROKEN, THERE IS AN EXTENDED WARRENTY ON FRONT BUT NOT ON THE REAR. I FEEL THIS IS A SAFETY CONCERN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095849October 15, 2004
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
ALL 4 SPRINGS WERE BROKEN. I FEEL THIS IS A SAFETY HAZARD AND CONCERN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095851October 15, 2004
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
BOTH REAR SPRINGS WHERE BROKEN. I FEEL THIS IS A SAFETY HAZARD. CUSTOMER SAID THE FRONT SPRINGS HAD BEEN REPLACED AT AN EARLIER DATE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095783October 14, 2004
SEATS
I OWN A 1998 FORD CONTOUR SE, RECENTLY ON 10-13-04 I WAS DRIVING AND THE BACK OF MY SEAT GAVE OUT, CAUSING ME TO LOOSE TEMPORARY CONTROL BUT AVOID AN ACCIDENT. UPON CLOSER INSPECTION OF THE SEAT, I FOUND THE ENTIRE RIGHT SIDE OF THE SEAT WAS DISCONNECTED. THE METAL HAD SHEARED IN HALF, I COULDN''T UNDERSTAND HOW THAT HAD HAPPENED. THE BOLT WAS STILL INTACT, THE METAL HAD JUST SHEARED INTO TOP AND BOTTOM CAUSING THE SEAT TO FALL IMMEDIATELY BACKWARDS. I SENT EMAILS TO FORD MOTOR CORPORATION AND THE DEALER I PURCHASED IT FROM BRAND NEW, SEEING IF SOMETHING COULD BE DONE TO HELP. SO FAR I HAVE NOT HEARD ANY RESPONSE AND MY CAR IS A SAFETY HAZARD ON WHEELS, WITH NO USABLE SEAT BELT AND NO SUPPORT TO DRIVE. I AM A RECENT COLLEGE GRAD AND CAN'T AFFORD TO NOT WORK, SO I MUST STILL DRIVE IT EVERYDAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096551October 12, 2004
STRUCTURE
THE CONSUMER STATED THE DASHBOARD IS BEGINNING TO BUCKLE UP. AS A RESULT, THE DEFROSTER IS BLOCKED AND VISIBILITY IS IMPAIRED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094947October 4, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRICAL SYSTEM:WIRING
THE BLOWER AND ABS SYSTEM WERE DEFECTIVE. THE ABS LIGHT WAS ON. THE FUSE NEEDED TO BE REPLACED, AFTER INSPECTION WIRING HARNESS WAS FOUND TO BE DEFECTIVE. THERE WAS A RECALL FOR VEHICLES THROUGH 1997. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094821October 1, 2004
STRUCTURE
DASHBOARD SEPARATED FROM THE FRONT WINDSHIELD. THIS CAUSED WATER TO LEAK DOWN INTO THE VEHICLE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093360September 30, 2004
AIR BAGS:FRONTAL
CAR IS LEASED TO ME AND THE DASHBOARD IS PUCKERING NEAR THE AIRBAG. WHEN I TURN ON THE HEAT THE AIRBAG POPS LIKE IT'S GOING TO POP OUT. I WAS TOLD THERE WAS A RECALL ON THEM , BECAUSE THE DASHBOARDS DO PUCKER, BUT I DIDN'T RECEIVE THE RECALL NOTE THE PREVIOUS PEOPLE WHO LEASED/ OWNED THIS CAR RECEIVED THE NOTE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095468September 29, 2004
VISIBILITY:WINDSHIELD
RUSTING WINDSHIELD FRAMING. *BF CONSUMER WORRIED ABOUT THE WINDOW BLOWING OUT. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094566September 29, 2004
VEHICLE SPEED CONTROL:CRUISE CONTROL
WHENEVER FOOT WAS RELEASED FROM BRAKE PEDAL VEHICLE ACCELERATED WHEN SLOWING DOWN. THIS PROBLEM HAPPENED WHEN CRUISE CONTROL WAS ENGAGED. VEHICLE CONTINUED TO MOVE WHILE TRYING TO SLOW DOWN FOR STOP SIGNS OR LIGHTS. CONSUMER DID NOT TAKE VEHICLE TO DEALERSHIP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094067September 22, 2004
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
SMOKE THEN FLAMES CAME FROM THE ENGINE COMPARTMENT AND WITHIN 5 MINUTES OF PARKING IN THE GARAGE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE, AND INDICATED THAT THE FIRE OCCURRED BECAUSE OF AN ELECTRICAL SYSTEM FAILURE.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10094366September 20, 2004
STRUCTURE
THE DECK OVER THE DASHBOARD BENEATH THE WINDSHIELD BECAME DEFORMED. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092313September 15, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE CONSUMER NOTICED WHILE FILLING UP AT THE GAS STATION, WHEN HE RETURNED TO THE VEHICLE A FUEL ODOR WAS COMING INSIDE THE VENTS. GASOLINE WAS LEAKING FROM THE FILLER NECK ONTO THE GROUND. THE DRIVER WAS ABLE TO DRIVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE FUEL TANK ASSEMBLY NEEDED REPLACEMENT. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092741September 13, 2004
STRUCTURE
VEHICLE SAFETY DEFECT WITH 2000 FORD CONTOUR. *MR THE DEFECT INVOLVED THE SEPARATION OF THE TOP OF THE DASHBOARD AND UPWARD CURL OF THE SEPARATED PIECE. ONE OF THE RESULTS OF THE DEFECT WAS A DEFLECTION OF ALL AIR OUTPUT FROM THE DRIVER-SIDE WINDSHIELD DEFROSTER VENT AWAY FROM THE GLASS WINDSHIELD IN FRONT OF THE DRIVER. THE DEFROSTER/DEFOGGER UTILITY WAS INOPERATIVE ON THE DRIVERS SIDE. *SC *JB THE CONSUMER WAS ADVISED THAT FORD WAS UNWILLING TO ASSUME RESPONSIBILITY FOR SAFETY DEFECTS IN THE CONSUMERS VEHICLE. THE CONSUMER FILED A CIVIL SUIT AGAINST FORD MOTOR ON AUGUST 23 AFTER TRYING TO ATTEMPT DIALOGUE WITH THEM ON VEHICLE SAFETY DEFECTS OF THE CONSUMERS VEHICLE. *TC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090850September 12, 2004
WHEELS:RIM
I HAVE A LOUD CLICKING NOISE FROM REAR OF CAR ONLY WHEN FOUR PEOPLE IN CAR.WHEN INSPECTING WHEELS AND TIRES FOUND WHEEL TO BE CRACKED FROM HUB CENTER TO RIM EDGE BETWEEN LUG NUT HOLES.INSPECTING OTHER WHEELS FOUND 2 MORE WITH SAME CRACK IN LENGTH AND LOCATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090810September 11, 2004
ELECTRICAL SYSTEM
ON 09/09/2004 THE WIFE WAS DRIVING HOME IN OUR 2000 FORD CONTOUR 2.0 LITER WHEN THE AC AND RADIO SHUT OFF, THE SPEEDOMETER QUIT WORKING AND ELECTRIC WINDOWS OPERATED SLOW. SHE MADE IT TO THE DRIVEWAY WHEN THE CAR SHUT ITSELF OFF. IT WOULD NOT RESTART UNTIL IT SET FOR A FEW HOURS. NEXT MORNING SHE MADE ALL BUT 100 FEET OF 1 MILE TO A LOCAL GARAGE, WHO SAID ALT IS PUTTING OUT 12 VOLTS WHEN IT SHOULD BE AT 14, BUT ALT MAY BE OK. THE IDIOT LIGHTS IN THE DASH WILL NOT LIGHT UP WHILE STARTING THE CAR. GARAGE THINKS A SHORT TO THE IDIOT DASH LIGHTS IS WHERE THE MISSING 2 VOLTS IS GOING, BUT THEIR NOT SURE. THEY NEVER SEEN THIS PROBLEM BEFORE. ALL FUSES AND CONNECTIONS SEEM OK. GARAGE CHARGED UP BATTERY TO DRIVE 1 MILE BACK HOME. ELECTRIC SHOP WILL LOOK AT IT MONDAY. ELECTRIC SHOP SAID THERE HAS BEEN PROBLEMS OF CONNECTIONS IN BACK OF THE FUSE BOX BURNING OPEN. I LOOKED; NO BURNT CONNECTIONS, AND METER SAID ALT CONNECTIONS ARE GOOD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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