Ford Contour Complaints

3,154 consumer complaints on file.

#10102198December 6, 2004
AIR BAGS:FRONTAL
ON DEC. 3, 2004 I WAS INVOLVED IN AN ACCIDENT WITH MY VEHICLE, 1999 FORD CONTOUR, AND AN ONCOMING VEHICLE, A 1999 FORD PICK-UP. I WAS GOING THROUGH A GREEN LIGHT AT AN INTERSECTION DOING 30-35MPH WHEN THE TRUCK WENT THROUGH HIS RED LIGHT, PLOWING THROUGH THE INTERSECTION. AS A RESULT, I HIT (T-BONED) HIS TRUCK. THE WHOLE FRONT END OF MY VEHICLE RAN INTO THE PASSENGERS SIDE OF HIS VEHICLE (HE WAS DOING 30MPH AT THE VERY LEAST). MY AIR BAG DID NOT DEPLOY AS IT SHOULD HAVE. I HIT MY HEAD ON THE STEERING WHEEL. WHEN PARAMEDICS ARRIVED I WAS THEN PUT IN A NECK BRACE, PUT ON A BACKBOARD, AND TAKEN TO THE ER. I DID NOT SUFFER A CONCUSION, INJURY WAS MINOR (HIT HEAD, APPROX 10 MINUTE STATE OF CONFUSION ABOUT 5 MINUTES AFTER COLLISION, DIZZINESS AND SAW SPOTS ABOUT 30 MIN AFTER COLLISION), AND I'VE ONLY SUFFERED A VERY SORE NECK AND BACK. HOWEVER,INJURIES SUSTAINED COULD HAVE BEEN MUCH WORSE. I DO NOT SEE ANY REASON WHY THE AIR BAG SHOULD NOT HAVE DEPLOYED. FORD SHOULD BE HELD RESPONSIBLE FOR THIS FAILURE. SINCE I WAS TAKEN TO THE ER I AM NOT YET AWARE OF ALL OF THE DAMAGE MY VEHICLE HAS SUSTAINED; ALL I KNOW IS THAT THE BUMPER WAS IN THE MIDDLE OF THE INTERSECTION, AND THE CRUMPLE ZONE DID AS IT SHOULD- HOWEVER, BEING THAT THE FRONT BUMPER WAS HIT HARD ENOUGH THAT IT FELL OFF AND THE CRUMPLE ZONE REACTED, THE AIR BAG SHOULD HAVE BEEN ACTIVATED. WHAT CAN BE DONE TO DETERMINE WHY IT DID NOT, AND CAN FORD BE HELD ACCOUNTABLE IN SOME MANNER?*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10102233December 6, 2004
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:HORN
I BOUGHT A 1996 FORD CONTOUR SE IN JUNE OF 2003.I HAVE SINCE REPLACED THE WATER PUMP 4 TIMES.I BOUGHT THE CAR FROM A MAN WHO BLEW THE ENGINE BECUASE THE WATER PUMP WENT AND HE LET THE CAR OVER HEAT.I HAVE REPLACED IT IN OCT.2003,FEBRUARY 2004,JUNE 2004,AND DEC.2004.IT IS REALLY STARTED TO BECOME A BURDEN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103201December 6, 2004
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS
WHILE DRIVING 20 MPH CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. VEHICLE VIBRATED UNCONTROLLABLY. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE BRAKE VACUUM HOSE NEEDED TO BE REPLACED AND REPLACED IT. HOWEVER, THE PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102100December 3, 2004
SUSPENSION:REAR:SPRINGS
BROKEN REAR COIL SPRINGS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100906December 2, 2004
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
1.ABS BRAKE FUSE AND BLOWER MOTOR FUSE ARE ONE AND THE SAME, DARN COLD IN MINNESOTA, AND HARD TO GET TOO TO REPLACE. MUST PULL OUT BATTERY FIRST. TO REPLACE THE HYDRAULIC PUMP FOR ABS BRAKES TO FIX PROBLEM...$3000.00, MORE THAN THE CAR IS WORTH FOR TRADE IN OR RESALE VALUE. I FOUND THIS OUT AFTER HITTING A DEER ON NOV. 26 2004. AND DOES NOT INCLUDE COSMETIC DAMAGE. AIR BAGS DID NOT DEPLOY EITHER. 2.FRONT AND BACK WINDOW MOLDING IS SHRINKING AND FORCING WINDOWS OUT, VERY DRAFTY. 3.SHIFT MODULE FAILED, TOOK TO FORD DEALER TO REPLACE, WHEN REPLACED THE DASH BOARD STARTED SMOKING. THE NEIGHBOR MODULE BURNT UP, AND ALL THE DASH BOARD WIRING. TOTAL COST TO REPAIR $1200.00, BUT THE DEALERSHIP TOOK OFF $200.00 OF THE LABOR COSTS. 4. I CALLED FORD ON SEVERAL DIFFERENT OCCASIONS TO COMPLAIN. THEY WILL NOT STAND BEHIND THEIR PRODUCT. I HAVE DEALERS THAT WILL NOT TAKE IT ON A TRADE IN, BECAUSE IT'S A CONTOUR.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10090587November 30, 2004
UNKNOWN OR OTHER
THE INSTRUMENT PANEL COVER WARPED CAUSING THE DEFROSTER VENT TO POP OUT. THE DEALER CONSULTED AND STATED THAT THE ENTIRE DASH NEEDED TO BE REPLACED AND COST IS 750.0. *AK *SC UPDATED 01/30/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101630November 24, 2004
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE, ELECTRICAL SYSTEM:STARTER ASSEMBLY, ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
WHILE DRIVING THE HEATER BLOWERS FAILED. THE SMELL OF BURNING WIRE STARTED TO FILL THE VEHICLE. THE DEFOGGER COMPLETELY FAILED. CONSUMER COULD NOT SEE THROUGH THE WINDOWS. HOWEVER, THERE WERE BURNT WIRES UNDER THE HOOD. PLEASE PROVIDE ANY FURTHER INFORMATION. *NM....REPLACED STARTER MOTOR AND DAMAGED BATTERY CABLES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103260November 22, 2004
VEHICLE SPEED CONTROL
WHEN DRIVING, THE CONSUMER TOOK HER FOOT OFF OF THE GAS PEDAL AND COULD SEE THE RMP'S AND SPEED OF THE VEHICLE WENT UP. THE VEHICLE ACTUALLY JERKED FORWARD AS THE HIT BRAKES. *BF THE CONSUMER WAS TOLD THAT THERE WAS NO PROBLEM WITH THE VEHICLE. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101061November 16, 2004
AIR BAGS:FRONTAL
WHILE DRIVING 35 MPH FRONT AIR BAGS INADVERTENTLY DEPLOYED. VEHICLE WAS DRIVABLE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098892November 15, 2004
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, VISIBILITY
DASHBOARD HAS COME UNGLUED, EFFECTING DRIVING VISABILITY AND PREVENTING THE WINDSHIELD DEFROSTER FROM DEFROSTING WINDSHIELD.NOTHING DONE TO CORRECT YET .APPEARS FORD DOES NOT WANT TO TAKE RESPOSIBILITY FOR THIS HAZZARDOUS DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095282November 15, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
CONSUMER RECEIVED NHTSA RECALL 95V232000 CONCERNING FUEL TANK ASSEMBLY:PIPE:FILLER:NECK. AFTER HAVING THE FUEL TANK REPLACED CONSUMER NOTICED FLUID LEAKING FROM UNDERNEATH THE VEHICLE. IT WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC INFORMED DETERMINED THAT FUEL TANK NEEDED TO BE REPLACED. *AK *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101377November 12, 2004
STRUCTURE
THE DASH PANEL PAD CURLED UP CAUSING POOR VISIBILITY. *NM *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096682November 9, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING, THE TRANSMISSION WOULD DOWN SHIFT ON ITS OWN. THE TRANSMISSION WOULD HESITATE THEN SHIFT. THE DRIVER WAS ABLE TO DRIVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. PLEASE FILL IN ADDITIONAL INFORMATION. *JB THE CONSUMER STATED THAT THE TRANSMISSION INDICATOR DETERIORATED AND FANS OUT THEREFORE CAN NOT INDICATE WHAT GEAR THE TRANSMISSION IS IN. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099640November 8, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
FAN MOTOR ON THE ENGINE COOLING SYSTEM FAILED TO COME ON ITS ON. SMOKE WAS COMING FROM UNDERNEATH THE VEHICLE. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE RECALL 00V367000 FOR THE FAN BLOWER EXPIRED FOR THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098260November 4, 2004
STRUCTURE, FUEL SYSTEM, GASOLINE
I JUST BOUGHT MY VEHICLE A FEW DAYS AGO. I WAS NOTIFIED OF A DEFECT OF THE DASHBOARD, AND COULD PLAINLY SEE IT. THE DASHBOARD HAS WARPED VERY BADLY, CAUSING MY SIGHT TO BE LIMITED. I AM ALSO HAVING A PROBLEM WITH FUEL INJECTION. I HAD IT CHECKED BY A COMPUTER AND IT REPORTED THAT THE ENGINE WAS NOT GETTING ENOUGH FUEL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098165November 2, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED THE CAR ON OCTOBER 1, 2004. I WAS DRIVING THE CAR FOR ABOUT 10 MINUTES ON THE FREEWAY I SLOWED DOWN DUE TO TRAFFIC. WHEN I STARTED TO TAKE OFF I FELT A JERK WHEN THE TRANSMISSION SHIFTED. MY CHECK ENGINE LIGHT CAME ON. WHEN I TURN OFF MY CAR AND RESTART IT, IT DOES NOT JERK WHEN IT SHIFTS, UNLESS I CONTINUE TO DRIVE ABOUT 10 MILES, THEN IT DOES IT AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097969October 29, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
I BOUGHT A 1999 FORD CONTOUR ON 9-23-00 . I HAD THE ALTERNATOR REPLACED JUNE OF 2004 . NOW , EVERY TIME YOU LET OFF THE GAS , THE CAR STALLS OUT. DUE TO THIS PROBLEM I HAVE BEEN STALLED OUT IN THE MIDDLE OF VERY HEAVY TRAFFIC , LARGE INTERSECTIONS , RAILROAD CROSSINGS , AND MAKING LEFT TURNS WITH ON COMMING TRAFFIC . I MUST DRIVE THIS CAR , BECAUSE IT IS MY ONLY MEANS OF TRANSPORTATION. I HAVE PUT THIS CAR IN THE SHOP 3 TIMES SINCE LAST JUNE . ONE OF THE SHOPS WAS THE LOCAL FORD DEALERSHIP. THEY KEPT MY CAR FOR A MONTH , SAID THEY DID NOT KNOW WHAT IS WRONG WITH IT , AND FOR ME TO COME GET IT. ALSO , I AM STILL MAKING PAYMENTS ON A CAR THAT I CAN NOT DRIVE, AND NO ONE IS ABLE TO REPAIR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094438October 29, 2004
STRUCTURE:BODY
A RECALL WAS ISSUED ON DASHBOARD SEPARATING FROM THE INSTRUMENT PANEL. MANUFACTURER STATED THAT THE RECALL EXPIRED, AND CONSUMER WAS NEVER NOTIFIED SINCE THEY WERE NOT IN THE DATABASE.*AK SEVERAL MONTHS AGO THE DASHBOARD BEGAN TO RAISE AND SEPARATE FROM THE ANCHORAGE POINTS WHICH CAUSED SOME INSTRUMENT PANEL WARPAGE AND VISIBILITY PROBLEMS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097767October 26, 2004
ELECTRICAL SYSTEM
WHILE PARKED IN THE DRIVEWAY VEHICLE CAUGHT ON FIRE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10096457October 26, 2004
FUEL SYSTEM, GASOLINE:STORAGE
I HAVE ONLY HAD THE VEHICLE SINCE FEBRUARY 14TH THIS YEAR. I CAN NOT FILL MY GAS TANK ALL THE WAY FULL. IT HAS BEEN LEAKING GAS EVERY TIME I DO. I HAVE TRIED SEVERAL TIMES AT DIFFERENT STORES WHEN I GAS UP MY CAR TO SEE IF IT WAS BECAUSE I HAD BEEN PARKED ON AN INCLINE. IT DOES NOT MATTER IF I AM ON LEVEL GROUND IT STILL LEAVES A PUDDLE UNDER MY CAR. IT IS WORSE IF I PARK ON ANYTHING BUT LEVEL GROUND . PLEASE LET ME KNOW IF THERE IS ANYWAY TO FIX THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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