Ford Bronco Complaints

938 consumer complaints on file.

#11562946January 1, 2024
UNKNOWN OR OTHER
Drivers side window extreme rattle when partially open, risk of window shatter while driving vehicle over bumpy terrain at moderate speeds 30-50 mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562522December 29, 2023
POWER TRAIN
Rotational scraping noise from manual transmission, especially when cold and neutral (1st and 2nd gear). Ford Dealer at Autonation Ford Union City, Georgia stated that they would need to replace the 5th and 6th synchronizer rings to resolve this issue. Bought certified used from Capitol Ford in Charlotte, NC with 8213 miles, hear noises but it was soft, but the more I drove the louder it got. Now Bronco has 9064 miles. No accidents, no off-roading, and this seems like a safety issue from the manufacturer because the shifting is difficult.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562143December 27, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
Four hours into a drive today, going down a fairly steep hill @ ~30mph into a 4 point intersection my Bronco lost all power, brakes and steering. I mean it had nothing. We barely made it thru the intersection because the cars coming directly at us slammed brakes. I had no control and went off the road into someone’s yard, barely missing their fence. It was the scariest thing we’ve ever encountered. My son in the back screaming STOP at the top of his lungs is burned in my brain. What makes all of this worse is that Ford just had it in the shop for 3 days because the week before when they had my Bronco in the shop for yearly inspection/oil change and under their care it had the first symptoms of this issue. I received an app notice of a battery failure AND at their request because of this new issue they wanted my car for a “longer look” the following week. Today was first time driving it since they handed it back to me (I use the valet service that picks up and drops it back to me). Ford could come back and say they will give us a new car and there’s no way I can ever convince my wife to get back in this car. She was absolutely freaked out as the cars coming towards us would have drilled her door. It took Ford 4 hours to come 17 miles to tow us (probably a contractor) to the local Ford dealer that was closed by the time it arrived. We had to Uber to Enterprise and then drive the rental home four hours.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561769December 25, 2023
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Battery charge, over heated, failed power train, and failed 4x4 happened all within seconds of each other. We were on a 2 lane hwy where there was very little room to pull off the main road. It was Christmas Eve and we were about 60 miles from home. We had to pay around $400 dollars to have it towed home and it was freezing outside while we waited.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561097December 20, 2023
POWER TRAIN
The contact owns a 2021 Ford Bronco. The contact received notification of NHTSA Campaign Number: 23V069000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559738December 12, 2023
ELECTRICAL SYSTEM
Wireless charging pad not working correctly. It is causing my phone to overheat to the point it is uncomfortable to hold in your hand.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559398December 10, 2023
VISIBILITY/WIPER, STRUCTURE:BODY
The windshield was faulty upon delivery of our new 2 door Ford Bronco. Every time it rains, water pours inside the vehicle through the gaps in the windshield sealant. The water flows through the passenger side A-pillar, and comes out of the airbags, as well as the defrost vents, then flowing down the side of the dashboard, and landing on the front passenger floorboard. The service department had to replace the entire front passenger side A-pillar during our most recent visit. The windshield is a major structural component of a vehicle, and our dealership service department confirmed that our faulty windshield puts our safety and the safety of our passengers in danger of experiencing serious injury when the windshield sealant completely fails. We have been to the dealership twice for the water intrusion caused by the faulty windshield. The Ford service department staff said Ford has previously issued a recall for this exact issue, but the recall is not for our specific model, so the Ford service department was not able to replace our faulty windshield under warranty. The inability of the dealership to replace our faulty windshield under warranty forced us to make an insurance claim and replace the windshield on our own. Upon installing the new OEM windshield, the technician pointed out to us in person where the faulty windshield issue stemmed from. It is obviously clear that Ford never tested our vehicle's windshield sealant gaps before they shipped it out for delivery. If they did not test our windshield structure, there could be many other 2023 Ford Bronco 2 door models delivered with faulty windshields. NOTE: We have never taken our vehicle to any kind of car wash, as the owner's manual is very clear about avoiding these. We have also never removed any of the roof panels. Process of elimination removes both of these situations as secondary causes for water intrusion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558502December 5, 2023
VISIBILITY/WIPER
While driving at multiple different speeds in the rain and snow, the wiper blades on the vehicle slow down on their own to an intermittent speed without driver input. This slowing of the wiper blades causes the driver to lose visibility while driving, creating a safety hazard on the road. This issue has occurred numerous times when the wiper blades are set to the highest speed. After about one minute, the wiper blades start to slow down and eventually reach a stop/start speed where the blades only wipe every 5-10 seconds. To remedy this, the driver has to turn the wiper blades off and turn them back on again to get the wiper blades going again at the higher rate of speed. However, this only lasts for a short period of time (about one minute) and then the wiper blades slow down again on their own. The driver has to keep repeating this to be able to maintain visibility while driving in rain and snow conditions. This causes the driver to have to take a hand off of the steering wheel in inclement weather to keep adjusting the wiper blade speed. This issue has not yet been taken to a dealership for inspection, but this issue has been referenced in several online forums for this particular vehicle. There were no warning lamps or messages that appeared on the vehicle. In fact, in online forums, other Bronco customers have stated that Ford says this is how the wipers are supposed to operate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558075December 2, 2023
ENGINE
Flat towed vehicle behind motorhome. Followed Fords instructions to the letter. Transmission fried even though computer showed flat tow engaged. Ford refused to warranty this issue and blames the operator due to an internal memo. Ford dealerships have acknowledged their is an issue with their flat tow system but Ford refuses to warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557907December 1, 2023
VISIBILITY/WIPER
Received Truck end of Dec 2022, immediately noticed that when it rains, the wipers at a certain speed have a glitch that suddenly stops and starts at a lower speed. I have video recording and took it to dealer. Dealer told me that it is a feature so the motor does not overheat. It made no sense because I could activate the higher speed and no problem with that one. First time it happened, was heavy rain at night while changing lanes and could have ended in an accident if there was more cars on the freeway. In short, dealer dismissed my concern even though I provided video of the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557852December 1, 2023
VISIBILITY/WIPER
My 2023 Ford Bronco has these "Advanced" wipers that automatically stop wiping when they think the windshield is dry or think the wiper motor may be damaged. When driving in heavy rain and you put the wipers on High (or even Low), they automatically switch to Intermittent after about 1 minute. They actually stop wiping at a high speed and pause between wipes for several seconds. In order to keep the wipers going in heavy, blinding rain you have to keep switching the wipers from Low to High to keep them moving. This is a safety hazard since you honestly cannot see though the windshield during heavy rain. After reading the Manual it appears this is a "feature" of the new Ford Bronco. This is a major safety issue and Ford should be required to fix the wiper motor on these vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557787November 30, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Since I took delivery of my 2023 Ford Bronco on August 1, 2023 I have not been able to connect to the FordPass (get updates, etc..). Dealer replaced the Gateway Module and has not been able to load software onto the module. The Gateway Module is a "hub" that routes signal to major components of the vehicle (safety, body control, telematics, power train, etc..). Since replacing the Gateway Module, Ford has been unable to get the software to load properly. This issue has manifested itself in not only the Bronco, but the F-150 and Bronco Sport as well. My vehicle has been in dealership for this fix for over 10 weeks. Given this is a critical component to vehicle safety and I have seen on Bronco and F150 forums over 50 cases of this I believe someone needs to question the ability of Ford to service such a critical component of vehicle safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557072November 27, 2023
BACK OVER PREVENTION
The contact owns a 2021 Ford Bronco. The contact received notification of NHTSA Campaign Number: 23V598000 (Back Over Prevention) however the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556612November 24, 2023
UNKNOWN OR OTHER
The transmission has a grinding or scraping noise when clutch is not engaged. No warning lamps or messages. It has been below 50 degrees, but even after the day warms, the noise is still there. I have not taken it to the dealer yet as there are many reports from other people with the same issue and all have been told it is "normal" when it gets cold. This does not make sense. I have had manual transmissions in the past and have never heard this type of noise when it was cold.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556608November 23, 2023
VISIBILITY/WIPER
Driving 25 mph on a residential concrete road lost vision through windshield . A sudden storm caused leaves to block sewer grates from draining water . When going through 6-8” at curb side . I started turning wipers to high and I didn’t see improvement quickly. I slowed down to 20 mph for the following one and same thing again total loss of visibility . Thinking about it I’ve driven through the same amount of rain sitting on this same road with many different automobiles… And never experienced this kind of loss of visibility, especially at this slow of speed . Help us before someone gets hurt or killed .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556516November 22, 2023
ENGINE
Engine service light came on indicating reduced power/power failure. Called Ford dealership and they said to bring it in asap. After diagnosis the Ford dealership said there was a problem with the wastegate. The dealership has no eta on when the part will be available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555786November 18, 2023
SERVICE BRAKES
Nearly every time I operate my vehicle I get a brake warning pop up on my instrument cluster. It definately happens every time cruise control is activated
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555464November 16, 2023
ENGINE
Driving down the road on 10/31/23, all of a sudden the entire vehicle started to shake, then the check engine light came on, then the vehicle started shaking even worse- losing power and sputtering. Pulled over and had it towed to dealer- Buckhannon WV- they checked the compression and found nothing. I am still waiting for someone to look at the vehicle's engine to determine the issue- I have not even owned this Bronco for 3 months when this happened. It only has 24000 miles on it. It left me stranded along the highway- my friend had to come and pick me up. I currently have no vehicle to get back and forth to work. Its sad that you pay such for a vehicle so you don't have to worry about getting back and forth and now it looks like I will be waiting for months- no Bronco and no one seems to be concerned.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555364November 15, 2023
STRUCTURE:BODY
The hardtop is failing in a critical mounting point location. Stress cracks are forming on the exterior of the hardtop directly parallel to the interior mounting bolts. The vehicle has 1,500 miles. The risk of the hardtop failing to remain attached to the vehicle on the road due to structural cracks is the safety concern. For structural cracks to occur within the first 1,500 miles does not imply future safety of passengers or others on the road. The problem has been documented by a local Ford dealer that deemed this is not a warrantable condition. The cracks began to appear before the first 1,000 miles of ownership. This vehicle was purchased new and is 5 months old. There were no other symptoms prior to the failure. With how quickly the cracks appeared the concern is sudden and imminent failure while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555101November 14, 2023
SERVICE BRAKES
Two different times, my brakes have lost power. Both times were at slower speeds while coasting. The first time a car pulled out in front of me (about 50 feet ahead) and even though I was only going about 15 miles per hour I was barely able to stop in time. When I hit the brake pedal it felt rock hard (like when you pump the brakes with the engine off). The pedal did not go to the floor or anything like that. It stayed high in the stroke. No ABS sensation or warning lights. The next time I hit the brakes they worked normally. I couldn't reproduce the problem until about 2 months later I was leaving work and was pulling up the street at about 5 miles per hour when it did the same thing. It was almost flat ground and It was all I could do to press the brake pedal hard enough to stop in time. The symptoms were the same as the first time. The moment I hit the brake pedal again, all was normal. The weather was warm both times. The dealer cannot reproduce the problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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