Dodge Journey Complaints

5,556 consumer complaints on file.

#10871599May 31, 2016
ENGINE
A PLASTIC PIECE HOLD TWO MALE HOSES TOGETHER MELTED FROM THE HEAT OF THE ENGINE'S MANIFOLD CAUSING THE ENGINE TO REACH POSSIBLE DAMAGING TEMPERATURE DUE TO THE LOSS OF COOLANT. THE VEHICLE WAS BEING DRIVEN ON THE HIGHWAY AND STREET BEFORE THE VEHICLE STARTED TO STEAM FROM COOLANT LOSS ONTO THE MANIFOLD. THE PLASTIC PIECE THAT MELTED WAS ENOUGH TO CAUSE A SMALL FIRE ON THE MANIFOLD.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10871639May 31, 2016
STEERING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE ATTEMPTING TO MAKE A RIGHT TURN, THE VEHICLE BECAME DIFFICULT TO STEER AND STALLED WITHOUT WARNING. THE FRONT END OF THE CONTACT'S VEHICLE CRASHED INTO THE FRONT END OF ANOTHER VEHICLE. THE FRONT END OF THE CONTACT'S VEHICLE WAS DAMAGED AND WAS NO LONGER ABLE TO BE DRIVEN. THE VEHICLE WAS TOWED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED NECK, BACK, ARM, AND HEAD INJURIES. MEDICAL ATTENTION WAS RECEIVED. THE CONTACT RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND 16V047000 (AIR BAGS); HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10871645May 31, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VISIBILITY/WIPER
I WAS DRIVING ON HIGHWAY 29 GOING TO COLUMBIA MD IN A HEAVY RAINSTORM AND MY ELECTRIC SYSTEM IN MY TRUCK SHUT OFF, I COULD SEE BECAUSE THE EVERYTHING THAT NEEDED POWER JUST STOPPED WORKING IN THE MIDDLE OF THE HIGHWAY. THE CAR WAS STILL RUNNING BUT THE COMPUTER SYSTEM HAD SHUT OFF AND I HAD A CAR FULL OF KIDS. THIS SCARED US SO BAD , LUCKILY I WAS ABLE TO EASE TO THE SIDE OF THE ROAD WHERE I TURNED THAT CAR OFF AND BACK ON TO CHECK IF THE ELECTRIC SYSTEM WOULD COME ON. IT DID BUT AS WE GOT OFF THE EXIT IT CUT OFF AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870739May 25, 2016
ELECTRICAL SYSTEM
BOUGHT 2010 DODGE JOURNEY (USED) FROM TOM WOOD FORD DEALERSHIP. I HAVE MADE 3 PAYMENTS. THE VEHICLE WOULD NOT START LEAVING ME STRANDED IN A PARKING LOT. I TRIED TO JUMP IT WITHOUT SUCCESS. WHEN I TURNED THE KEY TO JUMP IT, WHITE SMOKE CAME FROM THE ENGINE COMPARTMENT AND THERE WAS A STRONG ODOR OF MELTING PLASTIC. I GRABBED MY KID AND BELONGINGS AND FLED THE VEHICLE. I HAD IT TOWED TO SHOP. THEY REPLACED THE BATTERY AND SENT ME ON MY WAY. THE NEXT DAY IT STARTED ROUGH. I DROVE IT APPROXIMATELY 2 MILES TO A GAS STATION. IT WOULD NOT RESTART. HAD IT TOWED BACK TO SHOP FOR FURTHER EVALUATION. ALL LIGHTS, RADIO, POWER WINDOWS, ETC. ARE FUNCTIONING, STARTER MAKES CLICKING SOUND, ALTERNATOR CHECKED OUT OK, NEW BATTERY INSTALLED, BUT IT WILL NOT START. MILEAGE IS 81,759. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870769May 25, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V047000 (AIR BAGS) AND 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM). THE PARTS WERE NOT AVAILABLE IN A REASONABLE TIME FRAME TO RECEIVE THE REPAIRS FROM THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870839May 25, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. IN JANUARY OF 2016, THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE REPAIR FAILED TO CORRECT THE FAILURE. THE VEHICLE WAS STALLING AND COULD NOT BE RESTARTED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870847May 25, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870844May 25, 2016
AIR BAGS, SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHEN STARTING THE VEHICLE, THE STABILITY CONTROL, ABS, AND EMERGENCY BRAKE LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/26/16*LJ THE CONSUMER STATED ON TWO SEPARATE OCCASIONS, THE BRAKES BROUGHT THE VEHICLE TO AN ABRUPT STOP. UPDATED 08/02/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870643May 24, 2016
ELECTRICAL SYSTEM
WINDOWS AND LOCKS OPEN AND CLOSE AFTER CAR HAS BEEN TURNED OFF AND LOCKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870706May 24, 2016
WHEELS
THE IN-TIRE PRESSURE MONITOR FAILED. THE CAR WAS TRAVELING AT HIGHWAY SPEED. THIS WAS A SUDDEN LOSS OF TIRE PRESSURE. THE TIRE WENT FLAT IS LESS THAN 1 SECOND. THE TIRE WAS SHREDDED AND DESTROYED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870350May 23, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY AWD. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,257.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870432May 23, 2016
ELECTRICAL SYSTEM
THE HORN BEEPS RANDOMLY. IT SEEMS TO HAPPEN MORE RIGHT BEFORE A THUNDERSTORM HITS OR WHEN A STORM IS IN THE AREA. ALSO THE CAR SOMETIMES WON'T START. THE STARTING PROBLEM HAS BEEN AN ON GOING PROBLEM SINCE THE FIRST YEAR OF OWNER SHIP. I'M THE ORIGINAL OWNER AND HAVE HAD THE CAR IN FOR ALL OF THE RECALLS INCLUDING THE FOB REPLACEMENT. I FEEL THIS CAR IS A LEMON AND WISH I HAD NEVER PURCHASED IT. MY PLYMOUTH VOYAGER WAS A VERY DEPENDABLE CAR AND I WAS EXPECTING THE SAME FROM THE JOURNEY BUT THAT HAS NOT BEEN THE CASE WITH THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10869972May 20, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I' GOT THIS CAR AND THE REPAIRS NEVER STOPPED COMING. I'VE REPLACED THE BRAKES & ROTORS 4 TIMES IN 3 YEARS. I HAD TO PAY TO HAVE THE CAR RE-WIRED DUE TO ELECTRICAL PROBLEMS & ADD A STARTER, REPLACED HOSES. SHOCKS AND BALL JOINTS. THIS HAS TO BE THE WORST VEHICLE EVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865845May 19, 2016
VEHICLE SPEED CONTROL, ENGINE
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING 35 MPH, THE VEHICLE LOST POWER AND ACCELERATION. THE FAILURE RECURRED ONCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865890May 19, 2016
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE THE KEY WAS IN THE VEHICLE, THE SENSOR ILLUMINATED AND INDICATED THAT THE KEY HAD LEFT THE VEHICLE. THE VEHICLE WOULD SHUT OFF WITHOUT WARNING. THE VEHICLE WOULD NOT SHIFT UP OR DOWN FROM FOURTH GEAR. EVEN WHEN TURNING THE VEHICLE OFF AND RESTARTING, THE VEHICLE REMAINED IN FOURTH GEAR. THE MANUFACTURER WAS NOTIFIED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865391May 17, 2016
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. WHILE DRIVING 65 MPH, THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CHECK ENGINE LIGHT ILLUMINATED DUE TO A LOW BATTERY. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. IN ADDITION, WHILE DRIVING 25 MPH, THERE WHERE A SQUEAKING NOISE COMING FROM THE BRAKES. WHEN THE VEHICLE WAS IN REVERSE, IT MADE A KNOCKING/KICKING NOISE AND FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER A SECOND TIME WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND A FAULTY CYLINDER HEAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865455May 17, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (SERVICE BRAKES, HYDRAULICS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED A FAILURE WITH THE IGNITION NODE MODULE PERTAINING TO THE BATTERY OF THE VEHICLE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865456May 17, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865100May 16, 2016
STEERING, SUSPENSION
WHILE DRIVING MY 2016 DODGE JOURNEY 12MPH, THE CAR JERKED TO THE LEFT CAUSING ME TO HIT A CEMENT LIGHT POLE. I WAS IN A ROUNDABOUT TURNING TO BRING MY CHILD TO SCHOOL WHEN THIS HAPPENED. NO INJURIES.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10864984May 15, 2016
ELECTRICAL SYSTEM
THE PAINIC ALARM GOES OFF ON ITS OWN DAY OR NIGHT ONLY WAY TO STOP IT UNHOOK THE BATTER WHAT DO I DO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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