Dodge Journey Complaints

5,556 consumer complaints on file.

#10924448November 5, 2016
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
I WAS DRIVING ONTO THE ENTRANCE TO THE EXPRESSWAY AND MY CAR WOULD NOT PICK UP SPEED. IT STARTED HESITATING AND WOULD NOT PICK UP SPEED, THE ESC LIGHT CAME ON AND STARTED BLINKING AS WELL AS THE ETC LIGHT CAME ON. I IMMEDIATELY GOT OFF THE EXPRESSWAY AT THE NEXT EXIT WHEN I CAME TO A STOP , THE CAR STALLED AND CUT OFF I COULD HAVE BEEN REAR ENDED I PUT MY FLASHERS ON AND STARTED THE CAR IT STARTED BUT IT WAS STILL HESITATING I PULLED OVER IN A CAR PARKING LOT AND TURNED IT OFF I TURNED IT BACK ON AGAIN AND DROVE HOME SLOWLY AND MADE AN APPOINTMENT TO THE CAR DEALERSHIP THE LIGHTS DID NOT COME BACK ON I FEEL VERY VERY UNSAFE DRIVING THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924183November 4, 2016
AIR BAGS, ELECTRICAL SYSTEM
I BUY THE VEHICLE AND CHECKING THE VEHICLE'S HISTORY, I SEE THAT THE CAR HAS 2 OPEN RECALLS TO REPAIR PROBLEMS IN THE CAR, TRY TO COMMUNICATE BY EMAIL WITH THE COMPANY BUT SAY THEY DO NOT HAVE THE PARTS. I WANT TO REPAIR MY CAR BEFORE AN ACCIDENT ...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923909November 2, 2016
SERVICE BRAKES, SUSPENSION, UNKNOWN OR OTHER
SUSPENSION PARTS FAILING CONSTANTLY, FRONT TIE RODS, SWAY BARS, STRUTS, BALL JOINTS, BUSHINGS WEAR AFTER 10,000 A 15,000 MILES. AS A RESULT ALIGNMENT IS OFF AND CAUSE UNUSUAL WEAR ON THE TIRES RESULTING IN ROUGH UNCOMFORTABLE RIDE. BRAKES GET HOT AND WEAR/ SQUEAK AFTER 10K MILES, SOMETIMES SOONER RESULTING IN HUB CAP DUST AND PAINT CHIPPING. REAR TIE RODS GO BAD RESULTING IN REAR CAMBER BEING OFFSET AND INSIDE OF TIRES WEAR REAL QUICK. RIGHT SIDE DOOR LOCKS HAVE TO BE MANUALLY LOCKED/ UNLOCKED. INTERMITTENT NOT STARTING PROBLEMS, WIN MODULE ALREADY REPLACED ONCE DUE TO RECALL. DRIVER SIDE WINDOW UP AND DOWN BUTTONS BROKE OFF. FRONT DASH RATTLES BAD WHEN TAKING OFF/ GOING OVER BUMPS. REAR LEFT SIDE DOOR HINGE GOT LOOSE RESULTING IN SPRING POPPING OFF, NOW DOOR WON'T STAY OPEN AND CLOSES BY ITSELF, THAT'S THE DOOR THAT'S LEAST USED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920627November 1, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920390October 31, 2016
POWER TRAIN
WHILE STOPPED AT A STOPLIGHT I HEARD A LOUD BANG THAT AT FIRST, MADE ME THINK SOMEONE HAD RAN INTO THE BACK OF MY JOURNEY. WHEN I REALIZED THAT WASN'T THE CASE, I STEPPED ON THE GAS TO GO, BUT IT DIDN'T, THINKING I HAD KNOCKED IT OUT OF GEAR, I HAD MOVED THE GEARSHIFT INTO PARK THEN INTO DRIVE AND DROVE TO MY PART TIME JOB. AFTER GETTING OFF AT 7PM, I GOT ON THE EXPRESSWAY TO GO HOME, ONCE I STARTED GOING THE SPEED LIMIT 55MPH, I HEARD ANOTHER BANG NOISE AND THE TRUCK WAS LOOSING SPEED, SO I PULLED OVER AND CALLED ROADSIDE. AFTER FINALLY GETTING THE VEHICLE TO THE DEALERSHIP THEY WERE ABOUT TO TAKE IT OUT FOR A TEST DRIVE AND THE SERVICE TECH HEARD THE BANG NOISE. THEY PUT ON THE LIFT AND FOUND THAT THE TRANSFER CASE HAD CRACKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919758October 28, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING 40 MPH, THE HEAD LAMPS FLICKERED AND FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE (TIPM) NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919949October 28, 2016
POWER TRAIN
I HAVE HAD A 2009 DODGE JOURNEY FOR ONLY SIX MONTHS , IT HAS A VTECT TRANSMISSION IN IT AND JUST COMPLETELY WENT OUT WITH NOW WARNING SIGNS OR NOTHING . ITS HARD FOR ME TO BELIEVE THAT THERE IS NOT A RECALL ON THESE KIND OF TRANSMISSIONS FROM WHAT I HAVE BEEN READING ...NOW I'M OUT ABOUT $10,000 DOLLARS..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919000October 26, 2016
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. IT TOOK THE CONTACT FIVE ATTEMPTS TO START THE VEHICLE. THE CONTACT HAD TO PLACE THE VEHICLE IN NEUTRAL AND REMOVE AND RE-INSERT THE KEY IN THE IGNITION IN ORDER FOR THE VEHICLE TO START. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIRELESS IGNITION MODULE, OCCUPANT RESTRAINT CONTROL MODULE, AND IGNITION KEY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 163,220.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918717October 25, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR WIRING HARNESS FAILED, THE WIRES PREMATURELY SHORTED, AND THE ELECTRICAL FUNCTION PANEL FAILED TO OPERATE. THE DEALER DIAGNOSED THAT THERE WERE LOOSE AND FRACTURED WIRES, AND THE FRONT DRIVER'S SIDE WIRES AND HARNESS NEEDED TO BE REPLACED. THE DEALER AND MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED NHTSA CAMPAIGN NUMBER: 10V658000 (ELECTRICAL SYSTEM). THE MANUFACTURER PROVIDED NO SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 182,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918796October 25, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. AFTER THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918867October 25, 2016
ENGINE
I HAVE HAD 5 ENGINE FIRES ,IN THE LAST 8 MONTHS, THE FOAM INSIDE THE ENGINE COVER MELTS ,CAUSING TOXIC FUMES TO COME IN SIDE THE DODGE JOURNEY,YOU CAN NOT USE THE HEATER OR A/C BECAUSE YOU WILL LOOSE YOU BREATH, I LMOST HAD A DEATH OCTOBER 23,2016 IN THIS 2012 DODGE JOURNEY, DUE TO TOXIC MELTING FOAM, .. DODGE WILL NOT DO ANYTHING TO FIX THE PROBLEM, ALSO PLEASE REFER TO COMPLIANT #10915935 NHTSA,PLEASE HAVE SOME ONE CALL OR E MAIL ME , IKNOW THST I WILL LOSE MY JOURNEY SOON DUE TO FIRE.....
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10918910October 25, 2016
SEAT BELTS
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE SEAT BELT WAS TEARING IN TWO PARTS. IN ADDITION, THE REAR MIDDLE SEAT DID NOT HAVE THE BUCKLE HARNESS TO SECURE THE SEAT BELT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,360.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918570October 24, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 25 MPH, A LOUD ABNORMAL NOISE WAS HEARD AND SMOKE EMITTED FROM THE REAR OF THE VEHICLE. IN ADDITION, THE CONTACT INDEPENDENTLY NOTICED THAT THE TRANSAXLE WAS LEAKING FLUID. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSFER CASE AND TWO GEARS IN THE TRANSFER CASE HAD FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000. UPDATED 12/21/16*LJ UPDATED 7/9/18*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10918632October 24, 2016
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917863October 21, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THERE WAS A FUEL ODOR INSIDE THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE ODOR WAS DETECTED, BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917456October 19, 2016
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
I OWN A 2013 DODGE JOURNEY. ON OCTOBER 5TH MANY ELECTRICAL ISSUES BEGAN AND CONTINUE EVEN AFTER THE RECALLS HERE ADDRESSED. ABS LIGHT CAME ON, TRACTION CONTROL DISABLED, CRUISE CONTROL FUNCTION QUIT WORKING DASH DISPLAYS/TOUCHSCREEN BEGAN TO FLICKER, BLUETOOTH/UCONNECT/VOICE SYSTEMS BECAME NON-RESPONSIVE, AMBIENT LIGHTING ON THE PASSENGER SIDE FLICKERS ON AND OFF, AND THE CLIMATE CONTROL SYSTEM TURNED ON AFTER BEING SET TO THE OFF POSITION. THE VEHICLE CABIN IS BEING CONTAMINATED BY FUMES AND BY THE FIBERGLASS SOUNDPROOFING THAT IS SOMEHOW ENTERING THE CABIN. DEALERSHIP CLAIMS THE RECALLS WERE ADDRESSED ABUT THE ABS AND TRACTION CONTROL ISSUES ARE DUE TO A SPEED CONTROL SENSOR, WANTS TO CHARGE ME THE $227 FOR THIS SENSOR, THE VOICE SYSTEM IS DUE TO ANOTHER MODULE (STILL AWAITING PRICING), CAN'T FIGURE OUT WHY THE VARIOUS OTHER ELECTRICAL ISSUES ARE OCCURRING, NOR HOW THE FIBERGLASS AND FUMES ARE GETTING IN AND THAT NONE OF THIS IS COVERED BY THE RECALLS NOR BY MY MANUFACTURER POWERTRAIN WARRANTY, AND HE KNOWS MANY PEOPLE THAT HAVEN'T WRECKED DRIVING WITHOUT THE TRACTION CONTROL AND ABS SYSTEMS SO WE CAN PICK IT UP AND DRIVE IT UNTIL WE ARE READY TO ORDER THE PARTS AND PAY FOR THE REPAIR. FIBERGLASS CONTAMINATION IS A PRETTY SERIOUS ISSUE THAT CAUSES CANCER AND VARIOUS OTHER HEALTH ISSUES, THE TRACTION CONTROL, DASHBOARD DISPLAY, AND ANTILOCK BREAKING SYSTEMS ARE A SERIOUS SAFETY CONCERN AND THE RECALL STATED LOSS OF CONTROL COULD RESULT IN A CRASH AND THE VEHICLE SHOULD BE FIXED IMMEDIATELY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917175October 18, 2016
AIR BAGS
THE AIRBAG LIGHT IS ON AND WILL NOT GO OFF. I'M NOT FOR SURE IF THE AIRBAG WILL DEPLOY IF I WAS IN A ACCIDENT. MY ECM WILL NOT READ AND IT WAS CHECKED BY TO DIFFERENT SCAN TOOLS. I AM VERY CONCERN ABOUT MY SAFETY. THE ELECTRONIC THROTTLE CONTROL LIGHT COMES ON AND MY VEHICLE WILL NOT START. I AM SCARED TO DRIVE MY VEHICLE BECAUSE I DON'T KNOW WHAT MIGHT HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917167October 18, 2016
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
DRIVING DOWN THE INTERSTATE, ALL OF A SUDDEN MY HEATING/COOLING WOULD SHUT OFF ALONG WITH MY RADIO. THEN IT WOULD COME ON. IT DID THIS SEVERAL TIMES. SHORTLY AFTER THAT, MY TURN SIGNALS NO LONGER WORKED AND IT CAUSED ME TO ALMOST GET IN AN ACCIDENT. I WAS DRIVING APPROXIMATELY 65-70 MPH. IT CONTINUED TO DO THIS EVEN AFTER STOPPING. A WEEK LATER, AS I GOT UP TO GO TO WORK IN THE MORNING, IT WOULDN'T START. IT WOULD JUST CLICK WHEN ATTEMPTING. IT WASN'T SENDING THE SIGNAL TO THE STARTER TO GET IT GOING. I WAS STRANDED. I FEEL LIKE MY VEHICLE IS POSSESSED AND IT'S REALLY SCARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916651October 17, 2016
SERVICE BRAKES, WHEELS
DODGE JOURNEY BRAKE SYSTEM IS UNDERSIZED FOR VEHICLE SIZE AND WEIGHT. BRAKE PADS AND ROTORS ARE NEEDING FULL CHANGEOUT AFTER APPROX 25K MILES. VEHICLE HAS LESS THAN 60K MILES ON ODOMETER, AND BRAKE SYSTEM AGAIN MUST BE REPAIRED PREMATURELY. I BELIEVE THIS IS THE REASON DODGE INCREASED THE ROTOR SIZE ON 2011 MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916653October 17, 2016
WHEELS
OEM TPMS SENSOR VALVE STEM CRACKED AND BROKE, INSTANTLY DEFLATING TIRE. MATERIAL APPEARS TO BE MANUFACTURED FROM ALUMINUM AND SHOWS SIGNS OF CORROSION APPROX 1/4" BELOW TOP OF FILL HEAD. IF VEHICLE WAS IN HIGH SPEED MOTION AT TIME OF FAILURE, THEN INSTANT TIRE DEFLATION WOULD HAVE OCCURRED AND LEAD TO A POSSIBLE LOSS OF CONTROL AND TIRE DAMAGE. A WEB SEARCH FOR SIMILAR ISSUE YIELDS A FEW LEGAL SITES THAT ARE INVESTIGATING ISSUE FOR THE 2009-2010 MODEL YEARS AS LATER MODELS WERE INSTALLED WITH RUBBER STEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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