Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11441836November 27, 2021
POWER TRAIN
While I was driving, down the road from the grocery store, my vehicles rpm's jump high but the vehicle was not going any faster and was actually slowing down. I pulled over as i could not get the vehicle to move. I turned the engine off and back on and put it in gear and it started to go but then it started acting up again. It started giving a whinning noise from the engine compartment so I believe that it is the transmission pump because it will not shift in any gear and when I trottle high enough the whinning noise gets louder.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441696November 26, 2021
ELECTRICAL SYSTEM
Buzzing from driver’s side sliding rear door when power lock button is pressed to lock the doors or when car begins driving (when door locks are activated automatically). Many people have reported this same issue on forums about the 2016 Dodge Grand Caravan. Dealerships have told them it is a faulty door lock actuator.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441270November 22, 2021
ENGINE
My 2016 having the same issue as many others and it seems to be a bad cylinder head. We have changed the coil and plug, but that didnt help. Apparently the #2 cylinder head is prone to this problem. Chrysler tells me that it is my problem, and they will not help with the $2700 repair (68,000 miles). I am searching to speak with someone further up the chain of command at Chrysler. Hopefully this helps.......cylinder #2 misfire on my 2016 Dodge Grand Caravan; problems in the valve seats/ cylinder head; I HAD THE SPARK PLUGS CHANGED AND STILL IDLED ROUGH AND CHECK ENGINE LIGHT CAME BACK ON. I HAD A MECHANIC LOOK AT IT AND FOUND DEFECTIVE VALVE GUIDE IN CYLINDER. HE STATED THIS IS A COMMON PROBLEM WITH THIS ENGINE HE SAID COMPRESSION ISSUE! How is there no recall on this issue? What needs to happen for Chrysler to address this major issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441320November 22, 2021
AIR BAGS
The contact owns a 2004 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, another vehicle crashed into the rear passenger side of the vehicle. The air bags failed to deploy. The air bags warning light illuminated. The contact stated that her face hit the steering wheel. A police report was filed. The contact drove to the nearest hospital, however, she was unconscious upon arrival and was transported inside the hospital. The vehicle was towed to the contact's residence. The contact had been seeking medical assistance. The dealer was notified of the failure and informed the contact that her VIN was not included in a recall related to the failure. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was unknown.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11441341November 22, 2021
ELECTRICAL SYSTEM
The right sliding door makes a very loud buzzing noise when it is unlocked. It does still work but when I have mentioned it to mechanics they have said they see this a lot with my vehicle and is likely a faulty door lock actuator.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441344November 22, 2021
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
The hazardous roads symbol will light up on dash and then it will not allow me to use cruise control or shift the car out of park. I have to use the release button accessible from the hole in the dash to shift the car out of park when that hazardous road condition light is on. The hazardous road light will come on out of no where on a perfectly fine day and then mysteriously go off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441214November 21, 2021
ENGINE
At approximately 100,220 the engine began making a tiking/tapping sound. This sound is from faulty bearings in the rocker arms. The bearings in the rocker arms in the 3.6L V6 engine are indeed faulty and the 2014 Dodge Grand Caravan should be covered for replacement. 2013 models have a 10 year 150,000 warranty. Why are the 2014 model Grand Caravan not covered as well. If you listen to any 2011 and up 3.6L Dodge engine you can hear this tapping noise. Eventually the rocker arm will cause wear on the camshaft and that will have to also be replaced. Our vehicle is now currently at 104,000 miles and I’m still unable to get Dodge to cover these parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441046November 19, 2021
ELECTRICAL SYSTEM
The passenger side electronic locks stopped working and will not allow the doors to open. Passengers could be trapped in car and unable to be removed from inside
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441091November 19, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
My car was fine until one day in rain the whole dash and radio shut off and came back on repeatedly, spedometer bouncing each time. Took it to dealer/JDByrider and "they dont know prob/happens all the time" w a very "oh well" attitude. They did nothing. I called again when car ALSO started shutting completely off at long red lights. I was told next appt available would be 23 days! Thats still 4 days away. NOW in addition to dash/radio/spedometer problem the van doesnt just die at LONG lights, it dies if I have to stop for drive thrus, stop signs, short lights. The headlights have also started flickering very very badly. Im upset that repairs are supposed to be covered by JDByrider and theyve had me driving this dangerous car for almost a month before trying to fix it. Im not allowed to get work done on it elsewhere or else it makes future repairs on parts not covered by JDByrider. I have 4 kids and this car is not safe on road and Im literally not allowed to get someone else to fix it if I want it to continue to be covered by JDB. JDB blames Dodge. My car purchase was supposed to cover repairs and instead Im being forced to drive 4 kids around in car dealer cant fix and they claim Dodge dont know how to either. I should have never been expected to wait almost a month for this to be addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440903November 18, 2021
ENGINE
My car qualifies for a recall for the Dodge Grand Caravan transmission pump. The dates of affected caravans were from July 31 2015 to April 18th 2016. My caravan was built in February 2016 the recall code from the dealer is S44 and the NHTS a recall code is 16V461000. I have tried working with the dealership because due to this issue it blew my transmission. I have been complaining about the issue of the car is weird tendencies when switching in and out of gear for several years now and they are refusing to do anything. I am simply asking for them to replace the defective part and my transmission because this is clearly during the timeframe of the recall. My van is not pulling up in the recalls. However it is the exact same issue as the actual recall itself that I am having. And it is the reason my transmission has gone out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440939November 18, 2021
ELECTRICAL SYSTEM
Passenger sliding door will not unlock from the inside or outside, will not open manually or electronically. This is a problem if I have to get my child out of the vehicle and help him with his carseat in an emergency. It has not been inspected by anyone yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440784November 17, 2021
ENGINE
I would like to report a problem with my 2014 Dodge Grand Caravan 30th anniversary edition: 3.6L engine .There is a problem with the Oil Filter Housing Cooler that has a terrible leak.According to internet this problem has been around from the very beginning that these parts have been installed in various Chrysler models. There is a bulletin on various web sites about this problem, many people have complained about this part failing on their vehicles. I feel that this is definitely a Safety Problem due to the fact the oil is leaking onto the hot engine and could cause a fire to start.The Manufacturer and Dealers are aware of this problem but don't want to take responsibllity for the engineering defect of this part. I had a mechanic look at it, and was told they have seen this problem on many other vehicles in their shop. Please look into this issue for me and tell me if you can help me in any way get this repaired by the Manufacturer or dealer. I purchased this vehicle new in April 2014, Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440790November 17, 2021
ELECTRICAL SYSTEM, POWER TRAIN
2013 Dodge Grand Caravan SE vehicle shuts of with out any warning this has been an ongoing problem for over a year now and there are a lot of other dodge caravan owners who are also having the same issue Recently the vehicle shut of on Oct 21,2021 after making a right turn and again on Nov 17,2021 while traveling on a highway at highway speed without any warning the vehicle just shut off fortunately my wife was able to get the vehicle to the side of the road This is the first time this has happened while traveling on a highway and this is becoming extremely dangerous and it is time for Dodge to fix this problem they know about and have been sued in the past for the same issue I have had this vehicle into the dodge dealership and they claim they can not determine the problem although it is a continuing problem documented on several vehicle complaint websites I reported this before on another complaint 11322557 nhtsa investigation #DP140-04 Go to carproblemzoo.com and you will find complaints for this issue as well if you type the problem in a search engine you will see other websites reporting this issue as well I am very concerned about this happening and resulting in a serious accident
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440793November 17, 2021
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP
The contact owns a 2015 Dodge Grand Caravan. The contact stated while driving 50 MPH, the transmission failed, and the vehicle would not properly accelerate almost causing a crash to occur with a semi-truck. The vehicle was towed to the local dealer who diagnosed that the transmission had failed due to a faulty transmission pump. The vehicle was towed to an independent mechanic who replaced the transmission and the failure was remedied. The manufacturer was notified of the failure. The contact was informed that the vehicle was included in NHTSA Campaign Number: 16V461000 (Power Train). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440614November 16, 2021
ELECTRICAL SYSTEM
Fold sliding doors have alternated either being locked and unable to be opened or unlocked and will not lock. This does not matter if the car is moving or not. I'm concerned when they both decide not to open and the safety hazard it's will pose if we get in an accident and can't get out of the vehicle. Also we are unable to secure the vehicle when we go anywhere leaving us vulnerable to thieves. Seems to be a very common problem in these vehicles for many many people.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440615November 16, 2021
ELECTRICAL SYSTEM
Passenger sliding door will only lock/unlock manually, does not lock or unlock with the electric door locks or with FOB. This was only discovered after someone was able to open the door with the vehicle locked. The vehicle was taken to an auto repair shop. It was explained that the actuator in the door is bad and because of limited software release can only be repaired at dealership. The vehicle is owned and used by a non-profit for client services, and this creates not only safety issues for staff and clients, but undue hardship for cost of repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440701November 16, 2021
FUEL/PROPULSION SYSTEM
After many tries, the van wouldn't start. Finally started. Brought it to the mechanic. They said the pressure in the fuel pump would drop 15-20 psi and then raise back to spec. They replaced the fuel pump. Van still wouldn't start. Mechanic tested and found the fuel pump was not getting power from the TIPM control module, due to a faulty fuel pump relay. Mechanic said Dodge had issued an external fuel pump relay part due to the issue occurring in many vehicles, however a safety recall had not been issued. Mechanic installed the part and the van starts now. Seems like the fuel pump issue was known by Dodge and should be covered in a safety recall as the TIPM control module used is faulty. Instead of a safety recall, Dodge issued an external relay part to fix the faulty part, but then didn't cover the cost of it for its customers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440702November 16, 2021
ENGINE
On the 2019 Dodge Grand Caravan equipped with remote start via key fob, the following hazardous senario can occur. The vehicle is parked in an "attached" garage with all doors to that space closed. The remote start function can be activated nearby from the dwelling, unintentionally, and without human awareness, since activation of this function only requires 2 clicks of the remote start button within 5 seconds. This can occur with key fob in the pocket, for example, or by other random means. The vehicle, functioning as designed, will start in the enclosed space, and run for up to 15 minutes. Substantial exhaust gases can accumulate in the garage space during this period, with substantial risk of carbon monoxide existing in that space and permeation into adjacent living spaces. This owner contends that the vehicle designers should have anticipated this and similar senarios, and should have provided, by design, a means by which the remote start function can be disabled/enabled as desired by the vehicle owner or by Dodge service. Presently, there is no feature to disable remote start. Local Dodge service indicated that the only option is a key fob without remote start button. This represents a potential safety issue which should be evaluated by the manufacturer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440717November 16, 2021
STRUCTURE:BODY
Door latching / locking and unlocking operation. Both drivers side and passenger side sliding doors will not unlock. This is very dangerous when trying to get children out of there car seats to exit the car. The car has only 15,000 miles on it and I purchased it new. I did read that there are many complaints about this and it is under investigation and that the manufacture sent out a notice to dealers that the door actuator was defective. This started over a year ago with first the drivers side would not unlock and now both will not unlock.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440521November 15, 2021
ENGINE, VEHICLE SPEED CONTROL
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at approximately 45 MPH, the vehicle failed to accelerate, and the RPM was at zero. The contact mentioned that there was a high pitch whining sound. The vehicle coasted and failed to shift gears. Additionally, once the vehicle was restarted, the vehicle jerked forward and was able to operate. The contact stated that the check engine warning light was illuminated continuously. The vehicle was seen by an independent mechanic where the contact was informed to reverse the vehicle however, the vehicle failed to reverse. The contact mentioned that the vehicle needed to be shifted into neutral and the mechanic pushed the vehicle back to check the vehicle. In addition, the contact mentioned that the vehicle failed to exceed 25 MPH a few hours later. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 97,099.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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