Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11446973January 10, 2022
STRUCTURE:BODY, ELECTRICAL SYSTEM
Sliding passenger door actuator makes a loud buzzing noise when unlocking, and also will fail to unlock. In the event of an emergency, passengers will be unable to unlock the door and exit from the vehicle. No warning lamps have activated, notifying of a problem. There are no recalls on file.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446768January 9, 2022
ELECTRICAL SYSTEM
December 21, 2021 - Crank, no start was the first issued. Had the battery tested and was told that it was dead and the battery was replaced. Random lights on the dashboard started coming on - (lightning bolt symbol and check engine light). Crank no start continued - throttle body and gasket needed to be cleaned/replaced. All spark plugs needed to be replaced (full tune-up). The thermostat blew and had to be replaced. The accelerator sensor intermittently failed then the whole gas pedal assembly had to be replaced. Crank, no start still occurred. Every few times could get the car to start but then stalled randomly - while driving even. The battery was drained completely during the day while the car was parked and all lights were off. Freezing temperatures outside with a car that couldn't start, or get jumped (with a battery that was only 2 weeks old). The van was then inspected again by a service center. Was told by the center that the TIPM was bad and causing all of these electrical failures/problems. TIPM is now being replaced. Now without a car in the winter (with 2 kids) for 3 weeks while trying to diagnose and wait for parts/repairs, and down over $2600 in repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446695January 8, 2022
UNKNOWN OR OTHER
Vehicle: I own a 2016 Dodge Caravan. Issue: When I unlock my van or open the back passenger sliding door, there is a loud annoying buzzing noise coming from the door. It may be a door actuator. Periodically the lock will stop responding and it stays locked until the buzzing noise comes back. I have small children and this worries my wife and I. Fear is the door wouldn't respond in the event of an emergency. I am attaching three files I found online that seem to have observed similar behavior of the doors on 2016 Dodge Caravans.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446273January 5, 2022
POWER TRAIN
Our check engine light came on when we were coming down from the mountains. We took it to a mechanic who diagnosed it as a issue with the transmission pump. Now we are afraid to drive it and it is our only vehicle for our family of four. The mechanic quoted us nearly $5000 out of pocket to fix this issue since our vehicle is not included in the list of vins for another recall of this model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446112January 4, 2022
STRUCTURE:BODY
I purchased the vehicle in February 2019 and within a year the passenger-side sliding door would not unlock and would not open. Through research, I learned it was the actuator that had gone out in the door. In November of 2021, the driver-side sliding door started making a grinding noise every time the doors were locked, indicating the actuator on that door was about to go out as well. Not having access to open the back doors of a minivan negates the benefits of driving a van, plus can cause a serious safety concern if individuals aren't able to exit the vehicle if needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445958January 3, 2022
ELECTRICAL SYSTEM
Sliding door buzzes when locking from front driver and passenger side automatic locks. Not sure if it closes as we have child safety locked so not able to open from inside.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445861January 2, 2022
UNKNOWN OR OTHER, SEATS
The active head restraint on the passenger seat deployed all of a sudden. There has been no collision or anything. It just deployed on its own. Not sure what triggered it. I just purchased this vehicle from a car dealership about 2 months ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445864January 2, 2022
STRUCTURE:BODY
THE RIGHT REAR DOOR WILL NOT LOCK CAUSING A CONCERN FOR MY SAFETY AT ANY TIME I'M IN THE PUBLIC. ANYONE CAN ENTER THAT DOOR IF THEY JUST TRIED TO SEE IF ITS UNLOCKED. I CANNOT STRESS THIS ENOUGH AS I AM AN UBER DRIVER AND SOMETIMES UNRULY PASSENGER TRY TO GET INTO MY CAR WITHOUT MY PERMISSION. THAT CAN ALSO BE ANYONE WHO IS PREYING ON WOMEN TO KIDNAP THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445810January 1, 2022
UNKNOWN OR OTHER
The drivers side sliding door lock is buzzing and not sure if it auto locks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445580December 30, 2021
SEATS
The headrest on the passenger seat popped out while the car was in the garage. I’m reading that this is a known issue that can cause great harm had someone been sitting in the car at the time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445612December 30, 2021
UNKNOWN OR OTHER
Sliding door locks cannot be operated from outside of the vehicle, once the lock actuator fails. The button on the inside, (both upper console and B pillar button) will not operate the door. The door can only be opened manually after manually moving the lock switch. Small or older passengers would not be able to exit after a crash, and could not be assisted without breaking the window.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445656December 30, 2021
ENGINE
1. My engine light came on. I plugged in my code reader and it stated that the temperature sensor failed. 2. My engine failing causes risk for my safety on the highways to and from work. 3. Both dealer and independent service center. I brought it into the local mechanic, since the dealership had no appointments for 2 weeks. Since my van has 113,096 miles on it, we had them check the temp sensor, replace the spark plugs and boots, serpentine belt, air filter and battery. Engine light went off for a few hours. Car was idling rough. Came back on again, this time stating cylinder 5 was misfiring, made an appointment with the dealership for 2 weeks out, in the meantime, I had the mechanic replace the fuel injector. Engine light came back on again, car running extremely rough. Brought the van to the dealership, they replaced the rollers and lifters and installed new valve cover gaskets. When I asked the dealership if this was a common problem, he admitted it was with this engine. I know recalls have been made on 2011-2013 Caravan engines. I would add 2014 to that as well. 4. I was not inspected by any of the listed agents above. 5. No, they began the end of Nov. No prior problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445538December 30, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM
The driver side passenger door is stuck on lock, it will not open from outside or inside or with the fob, this creates a safety issue for removing my children in case of an accident or being able to get to them in case of an emergency.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445434December 29, 2021
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2015 Dodge Grand Caravan. The contact stated while driving the accelerator pedal was depressed however, the vehicle failed to accelerate. The vehicle revved up but, failed to shift into gear. The check engine warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic and the contact was informed that the transmission had failed and needed to be repaired or replaced. The contact stated that the failure was related to NHTSA Campaign Number: 16V461000 (Power Train) however, the VIN was not included. The manufacturer was notified of the failure, but no further assistance was provided. The approximate failure mileage was 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445289December 28, 2021
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
The contact owns a 2012 Dodge Grand Caravan. The contact stated that he was a mechanic, calling on the behalf of the customer. The contact stated that the customer informed him that there were issues starting the vehicle in which on some occasions the vehicle would not start without warning. The contact diagnosed the vehicle and determined that the fuel pump integrated into the TIPM and the contacts on the fuel pump are not making good contact. As a result, the fuel pump fails intermittently, and the engine could stall. The contact referenced NHTSA Campaign Number: 15V115000 (electrical system) as the same TIPM system installed in the customer's vehicle however the vehicle information was not a part of this recall. The contact stated that he contacted the manufacturer and was advised that the vehicle was not in any recalls. The failure mileage was 107,920.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445024December 27, 2021
UNKNOWN OR OTHER
Driver side sliding door is stuck in the locked position. It will not unlock manually nor with the key fob. It is a safety hazard for any passengers in my car since the door cannot be opened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445177December 27, 2021
ELECTRICAL SYSTEM
According to research there is known problem with the slidding Van Doors for the 2016 Dodge Caravan. Both of my van doors have went out and is stuck in lock mode, to where it will not unlock or open. This is a safety issue especially when you have children that cannot unrestrain themselves from a seatbelt or car seat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444439December 20, 2021
AIR BAGS, STEERING
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA Campaign Number: 20V396000 (Air Bags, Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and Brent Brown Chrysler Jeep (1825 N University Pkwy Provo, UT 84604) were made aware of the recall but informed the contact that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444521December 20, 2021
STRUCTURE:BODY
The passenger (right) side rear sliding door has gotten stuck and will not unlock manually. It has been stuck for about a year and after going to the dealer they’re claiming it’s a common defect that is hard to repair. We are unable to enter the car from the passenger side rear sliding door and hopefully the driver side sliding door doesn’t get stuck, otherwise we will be unable to exit the car, which can be excessively dangerous while in an accident type incident. This door being stuck is already reasonably dangerous since our kids are unable to exit the vehicle curb side and must exit on the drivers (left) side of the vehicle. Door became stuck 3 years after it was new, with just under 45,000 miles on the car. When trying to unlock the door with the automatic door button it will just make a sort of buzzing noise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444340December 19, 2021
ELECTRICAL SYSTEM
Vehicle randomly shuts off while driving. No known cause or correlation between incidents. All electrical and power steering good off, without any warning. Happens multiple times daily
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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