Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#709519August 2, 1999
SUSPENSION:FRONT:MACPHERSON STRUT
WE HAVE HAD THE STRUT MOUNT CHANGED 4 TIMES,NOW SOMTHING IS WRONG WITH THE LEFT FRONT SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#709458August 1, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VAN STALLS AND BACKFIRES, THEN SLOWS TO A COMPLETE STOP. ACCELERATION ONLY SLOWS IT DOWN MORE. ONCE OFF THE ROAD, I TURN THE ENGINE OFF FOR HALF AN HOUR BEFORE RESTARTING. THIS HAD HAPPENED ABOUT 10 TIMES IN THE PAST WEEK. THE 'SERVICE ENGINE SOON' LIGHT CAME ON TWICE. I FIRST WENT TO THE LODI DODGE DEALERSHIP. THE CODE READ 'MULTIPLE CYLINDER MISFIRE'. THEY DID A DIAGNOSIS. THEY CHANGED THE FUEL FILTER, AIR FILTER AND FUEL PUMP RELAY PLUG. THE PROBLEM REMAINED. I THEN TOOK THE VAN TO AN INDEPENDENT SHOP. THEY DID A DIANOSIS. THEY SAID IT NEEDED A TUNE-UP. THAT DID NOT SOLVE THE PROBLEM. THIS PAST FRIDAY, I TOOK THE VAN TO ANOTHER SHOP. THEY COULD NOT FIND ANYTHING WRONG. THE PROBLEM REMAINS. I CALLED THE CHRYSLER CUSTOMER SERVICE NUMBER ON FRIDAY TO INQUIRE ABOUT ANY BULLETINS OUT THAT MIGHT PERTAIN TO THIS INTERMITTANT PROBLEM. I WAS TOLD THERE WEREN'T ANY. HOWEVER, ON YOUR WEBSITE I FOUND BULLETIN #18-30-95 THAT DOES SOUND LIKE IT IS RELATED. THIS IS A VERY DANGEROUS SITUATION. I NEVER KNOW WHEN OR WHERE THE CAR WILL FREEZE UP AND COME TO A COMPLETE STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#709437July 31, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
DEALER UNABLE TO DIAGNOSE PERSISTENT "SHUDDER". PROBLEM IS EVIDENT SOME DAYS AND FINE ON OTHER DAYS. DESPITE EFFORTS TO CORRECT IT, NOTHING HAS WORKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#843862July 30, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN APPLYING THE BRAKES PEDAL BECAME STIFF AND VEHICLE DID NOT STOP. ALSO, THE ABS WARNING LIGHT CAME ON. DEALER HAD TO CLEAR ALL THE CODES OUT OF THE ABS SYSTEM. PROBLEM OCCURRED AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#843926July 30, 1999
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DRIVER'S SIDE DOOR WELDS STARTED TO BREAK. DOOR WAS SAGGING. SPOT WELDS BREAKING. A MONTH LATER, THE PASSENGER SIDE DOOR HAD THE SAME PROBLEM. BOTH DOORS FAILED TO LATCH PROPERLY DUE TO THE SAGGING. HAD TAKEN TO DEALER & MECHANIC COULD ONLY REWELD AND REALIGN THE DOOR HINGES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#843951July 30, 1999
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WHEN DRIVING AT ANY SPEED VEHICLE STALLED OUT DUE TO A SHORT IN WIRING HARNESS. VEHICLE HAS BEEN AT DEALER FOUR TIMES FOR REPAIRS, AND DEALER COULDN'T DETERMINE THE CAUSE OF THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#843653July 28, 1999
AIR BAGS:FRONTAL
WHILE DRIVING 70 MPH DRIVER'S AIRBAG DEPLOYED UNEXPECTEDLY WHICH COULD HAVE CAUSED INJURIES. PLEASE PROVIDE FURTHER INFORMATION AND VIN#. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#709316July 28, 1999
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL TANK LEAKED AND DODGE WOULD NOT REPLACE AS THE VEHICLE WAS OUT OF WARRENTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#709258July 27, 1999
POWER TRAIN:MANUAL TRANSMISSION
WAS NOT TOLD CAR WAS A "RENTAL VEH." 4 TRANSMISSIONS IN 88,000 K (LOOK ON FORUM GROUPS RE: CARAVAN TRANSMISSIONS. KNOWN PROBLEM :(DEFECT!!), CAN YOU HELP???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#709226July 26, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
THE SAME IDENTICAL FAILURE HAS OCCURRED 3 TIME IN 14 MONTHS ON MY MINIVAN. THIS PROBLEM ONLY OCCURS DURING RAIN WHEN WATER GETS UP ONTO THE BELT CAUSING IT TO COME OFF AND CAUSING COMPLETE LOSS OF ABILITY TO STEER AND CONTROL THE CAR. ALTHOUGH I WAS NOT IN AN ACCIDENT ANY OF THE TIMES THIS OCCURED, THIS IS A SAFETY ISSUE. I WAS JUST LUCKY TO BE ABLE TO GET OFF TO THE SIDE OF THE ROAD WITHOUT RUNNING INTO ANYONE OR GETTING RUN INTO BY SOMEONE ELSE. EACH TIME, JERRY'S DODGE HAS IMPLEMENTED YET ANOTHER TECHNICAL SERVICES BULLETIN TO FIX THE PROBLEM, BUT THE PROBLEM STILL EXISTS AND IT IS A DANGEROUS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#547472July 23, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS BRAKES FAILED CAUSED COLLISION, PEDAL WENT BACK AND BRAKE DRIVER'S FOOT. YH
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#843145July 23, 1999
FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK:SELECTOR DEVICES
THE FUEL TANK ROLLOVER VALVE CAN ALLOW FUEL TO PASS INTO THE VAPOR CANISTER. RECALL REMEDY DID NOT CORRECT THE PROBLEM. RECALL NUMBER 95V236000.AT 27000 MILES WITH FUEL TANK LEAKING PROFUSELY, AFTER RECALL PERFORMED WHILE PUTTING GAS INTO VEHICLE THE GAS POURED OUT ON THE GROUND, REPLACED GAS TANK AND O-RING TO SOLVE PROBLEM. *AK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#708991July 22, 1999
ELECTRICAL SYSTEM:IGNITION:MODULE
THIS IS AN INTERMITTENT PROBLEM THAT HAS OCCURRED TWICE. EACH TIME THE VEHICLE LOST POWER WHILE IN MOTION AT APPROX. 25-30MPH. THE FIRST TIME, THE VEHICLE LOST ALL POWER WHILE SLOWING TO MAKE A TURN ONTO AN ADJACENT STREET. THE SECOND TIME OCCURRED WHEN STARTING TO SLOW DOWN FOR AN INTERSECTION. DURING THIS OCCURRENCE THE VEHICLE STOPPED RUNNING, THEN SEEMED TO RESTART RESULTING IN AN ENGINE RACING CONDITION. DURING EACH OCCURRENCE (NO POWER OR STALL THEN RACE CODITION) THE VEHICLE HAS BEEN DIFFICULT TO HANDLE AND COULD HAVE RESLUTED IN AN ACCIDENT. AFTER THE FIRST OCCURACE THE VEHICLE WAS BROUGHT TO THE DEALER. THE TPS SENSOR WAS REPLACED AT THAT TIME. AFTER THE SECOND OCCURRENCE THE VEHICLE WAS BROUGHT BACK TO THE DEALER AND AFTER MUCH DIAGNOSIS, THEY HAVE PROPOSED TO REPLACE AND 5V WIRE IN A POWER HARNESS AND/OR REPLACE THE COMPUTER CONTROL MODULE. ALTHOUGH THIS SEEMS LIKE A COSTLY TRIAL AND ERROR PROCESS WE HAVE BEEN NOTIFIED THAT THERE ARE NO OTHER ALTERNATIVES TO SOLVING THIS PROBLEM SO WE HAVE ELECTED TO DO BOTH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#842745July 21, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ANTI-LOCK BRAKES FAILED WHILE DRIVING 35 MPH, AND BRAKE PEDAL WENT STRAIGHT TO THE FLOOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#842554July 19, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION WILL NOT SHIFT INTO DRIVE, IT SITS STILL FOR A COUPLE OF MINUTES BEFORE TAKING OFF. IT'S ALSO HARD TO SHIFT GEARS. DEALER HAS NOT SEEN VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#842449July 15, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED TWO TIMES IN 7 YEARS, FIRST TIME IT WAS UNDER WARRANTY AND DEALER TOOK RESPONSIBILITY. CURRENTLY, DEALER STATES IT'S OUT OF THEIR HANDS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#708652July 15, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURES HAVE LED TO FOUR TRANSMISSION REPLACEMENTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#547306July 14, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:WHEEL CYLINDERS
BRAKE REAR WHEEL CYLINDER FAILED RESULTING IN LEAKAGE, PADS REPLACED DURING REPAIR. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#708601July 14, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
THIS SUBMITTAL IS THAT TRANSMISSION REPLACED UNDER WARRANTY HAS NOW FAILED FOR THE 2ND TIME. WHAT IS MY RECOURSE? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#708562July 13, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
THE FAN BELT IS KNOCKED OFF OF IT'S TRACK WHEN THE VEHICLE GOES OVER EVEN SMALL PUDDLES, MAKING IT VERY DIFFICULT TO DRIVE WHEN IT IS RAINING. AND EVEN MORE FRUSTRATING IS JUST THE THREAT OF RAIN, MAKES THE VEHICLE NOT EVEN WORTH TAKING OUT THAT DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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