Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#841203June 25, 1999
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
LIFTGATE BOLT BROKE, CAUSING LIFTGATE TO FALL DOWN, AND MAY HAVE CAUSED INJURIES. THERE IS A RECALL FOR 1992 GRAND CARAVAN, RECALL 97V079000, BUT THIS VEHICLE IS NOT INCLUDED IN THE RECALL DUE TO VIN ALTHOUGH IT HAS THE SAME PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#840878June 23, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
INTERMITTENTLY WHEN THE BRAKES ARE APPLIED PEDAL BECOMES HARD, RESULTING IN EXTENDED STOPPING DISTANCE. DEALER HAS NOT BEEN ABLE TO DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707838June 23, 1999
UNKNOWN OR OTHER
NO SUMMARY LISTED FOR THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707747June 21, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
NO SUMMARY LISTED FOR THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707742June 21, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION WILL DISENGAGE AT VARIOUS TIMES AND SPEEDS WITH NO WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#547407June 20, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS SELF ACTIVATE INTERMITTENTLY. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#547398June 20, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
BRAKE COMPLETELY FAILED WHEN EXITING THE FREEWAY CAUSING THE PEDAL TO GO TO THE FLOOR, CONSUMER WAS ABLE TO STOP CAR BY REAPPLYING THE BRAKE HARSHLY. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707661June 18, 1999
STRUCTURE:BODY:TAILGATE
FAILURE OF BOLT ATTACHING THE RIGHT LIFTGATE STRUT ROD TO VEHICLE. THE BOLT BROKE OFF WHEN LIFTING THE LIFTGATE. THIS CAUSED THE LIFT ROD (HYDRAULICALLY PRESSURIZED) TO EXTEND, PUNCHING A HOLE IN THE HEADLINER OF THE MINIVAN. THERE IS NO SECONDARY 'CATCHER' MECHANISM TO RESTRAIN THE STRUT ROD IF THIS BOLT BREAKS. ALSO, THE LIFTGATE IS TOO HEAVY FOR THE OTHER LIFTGATE TO SUPPORT IT ALONE, OR TO SLOWLY LET THE LIFTGATE DOWN. THEREFORE, IF THE BOLT FAILURE HAD OCCURED WHEN THE LIFTGATE WAS RAISED UP, THE LIFTGATE WOULD HAVE SLAMMED DOWN UNCONTROLLABLY. HAD I BEEN UNDER THE LIFTGATE, I COULD HAVE BEEN SERIOUSLY INJURED. HAD MY TODDLER BEEN THERE, HE COULD HAVE BEEN FATALLY INJURED. IT IS AMAZING TO ME THAT THIS DESIGN IS ALLOWED SINCE ONE FAILURE OF ONE BOLT COULD CAUSE SERIOUS OR FATAL INJURIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707623June 17, 1999
UNKNOWN OR OTHER
NO SUMMARY LISTED FOR THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707652June 17, 1999
UNKNOWN OR OTHER
THIS VEHICLE HAS A DOCUMENTED PAINT CHIPPING OFF PROBLEM. THE PAINT IS CHIPPING OFF THE VEHICLE DRIVER'S SIDE. THE PREVIOUS OWNER TOLD ME THAT THE PAINT HAS BEEN CHIPPING OFF WHEN HE BOUGHT IT NEW. THE PASSANGER SIDE HAS BEEN REPAINTED BY THE PREVIOUS OWNER WITH CHRYSLER/DODGE'S KNOWLEDGE. I HAVE CONTACTED THE CHRYSLER/DODGE DEALERSHIP AND CHRYSLER/DODGE CUSTOMER SERVICE, THEY KNOW THAT IT IS A PROBLEM AND HAS OFFERED TO PAY 50% OF THE COST OF REPAINTING THE DRIVER'S SIDE. I BELIEVE THAT THIS IS A MANUFACTURING DEFECT AND THEY CHRYSLER/DODGE SHOULD PAY FOR THE TOTAL REPAIR COST. THE CHRYSLER/DODGE DEALER AND CHRYSLER/DODGE CUSTOMER SERVICE WILL NOT ALLOW ME TO TALK TO ANYONE ABOUT THIS PROBLEM. THEY ARE SAYING TAKE IT OR LEAVE IT. I FEEL WRONGED FROM THE CHRYSLER/DODGE DEALERSHIP AND I WOULD LIKE TO RESOLVE THIS PROBLEM. THANK YOU IF YOU CAN HELP ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707563June 15, 1999
SERVICE BRAKES, HYDRAULIC:POWER ASSIST, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS AND BRAKE INDICATOR LIGHTS ILLUMINATED ON DASHBOARD AND BRAKE POWER ASSIST FAILED TO OPERATE, CAUSING NEED FOR EXTREME EFFORT TO OPERATE BRAKES; SOUNDS LIKE RECALL CAMPAIGN #96V099000 BUT VEHICLE WAS NOT INCLUDED DUE TO MANUFACTURING DATE, VEHICLE WAS MANUFACTURED IN 07/1993.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#839682June 14, 1999
STEERING:HYDRAULIC POWER ASSIST:PUMP
WHEN COMING TO A STOP DRIVER HEARD A LOUD CLUNKING NOISE. RIGHT AFTERWARDS DRIVER MADE A LEFT TURN WHICH WAS ALMOST IMPOSSIBLE BECAUSE THE BOLT WHICH SUPPORTS THE PULLEY FOR POWER STEERING, SHEARED OFF. THE VEHICLE HAS BEEN REPAIRED. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#839789June 14, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING ABOUT 70 MPH TRANSMISSION OPERATED ERRATICALLY, CAUSING VEHICLE TO LOSE POWER, AND FORCE CONSUMER TO PULL ON THE SIDE OFF THE ROAD. CONSUMER HAD TO RESTART AND TURN OFF SWITCH EVERY FIFTEEN MINUTES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707530June 14, 1999
EQUIPMENT:APPLIANCE:AIR CONDITIONER
MY AIR CONDITIONER WAS DIAGNOSED AS A FAULTY EVAPORATOR ON TWO DIFFERENT OCCASIONS BY TWO SEPARATE AND DIFFERENT DEALERS........... NEITHER OF WHOM WANTED TO FIX THE PROBLEM.......... THE PROBLEM EXISTS TO THE CURRENT DAY ............AND EVEN DODGE SAYS ITS THE DEALERS OPTION TO FIX THE A/C.......... EVEN THOUGH I HAVE THE "BEST WARRANTY" IN THE BUISINESS... I AM BETWEEN A ROCK AND A HARD PLACE..... OR SHOULD I SAY HOT PLACE CAUSE MY VAN IS A FURNACE IN THE SUMMER WITH NO A/C AND THREE SWEATING KIDS.................IF POSSIBLE PLEASE HELP WITH WHO I CONTACT TO RESOLVE THIS PROBLEM..... NO ONE WANTS TO FIX MY CAR BECAUSE AS THEY PUT IT " WE DONT GET PAID ENUOUGH FROM DODGE TO DO THE JOB". *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#839438June 11, 1999
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
CONSUMER WAS DRIVING APPROX. 45 MPH WHEN SHE SMELLED BURNING PLASTIC, PULLED INTO THE GARAGE THERE WAS SMOKE FROM FRONT OF VEHICLE IN THE TIRE AREAS, VEHICLE WAS TOWED TO DEALERSHIP, WAS TEST DRIVEN AND COULD NOT DUPLICATE THE PROBLEM, SINCE JUNE 1ST PROBLEM COMES AND GOES, SECOND TIME DEALERSHIP DISCOVERED THAT THE BOOSTER BRAKE WAS OUT, AT THIS TIME THEY ARE WAITING FOR PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#839086June 9, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN VEHICLE IS TAKEN OUT OF REVERSE AND PUT IN DRIVE IT CONTINUES TO GO IN REVERSE. THE DEALER HAS NOT BEEN ABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER HAS BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707373June 9, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:APPLIANCE:AIR CONDITIONER
NO SUMMARY LISTED FOR THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#838185June 8, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN THE VEHICLE WAS IN DRIVE ON A SLIGHT INCLINE IT DID NOT ENGAGE. THE DEALER REPALACED THE TRANSMISSION. MANUFACTURER WILL BE NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707298June 8, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
REAR HEAT AND AIR LINE RUNNING UNDER FRONT OF VAN CAUSED RATTLE. DEALER HAD VAN FOR OVER 15 DAYS , REPLACED TRANSMISSION, MOST OF THE DASH WAS PULLED OUT, ALL KINDS OF HEAT SHIELDS WERE REMOVED AND PROBLEM STILL RETURNED. FINALLY AFTER OVER 12 RETURN TRIPS TO DEALER THEY REPLACED THE LINES OR CLAMPS AND PROBLEM IS GONE. NOW THE PROBLEMS ARE SHOWING UP FROM THE DASH BEING REMOVE. RADIO,SPEAKERS,DASH LITES & RATTLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707243June 5, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION PROBLEM WAS POTENTIALLY LIFE THREATENING-WE WERE LUCKY!!! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Grand Caravan