Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#710583August 26, 1999
EQUIPMENT:APPLIANCE:AIR CONDITIONER
I BOUGHT MY GRAND CARAVAN IN APRIL 94.MAY 96 REPLACED REAR EVAPORATOR LINE GASKET LEAK. COST TO ME $ 141 ( NOT UNDER WARRANTY). JULY 1996 STILL HAD PROBLEM REPLACED EVAPORATOR COST $ 508 ( WARRANTY)JUNE 1997 NO AC: COMPRESSOR SEIZED, BELT STARTED TO BURN,REPLACED COMPRESSOR , GASKETS. COST $538.(WARRANTY)MAY 98: REPLACED CONDENSER $486 (WARRANTY)AUGUST 99:NO AC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#845810August 25, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
WHILE DRIVING WINDSHIELD WIPERS WILL ACTIVATE ON THEIR OWN AND SWIPE ACROSS THE WINDOW THREE TO FOUR TIMES AND SHUT BACK OFF WITH OUT WARNING. DEALER REPLACED THE MULTIFUNCTION SWITCH, BUT THE PROBLEM RETURNED. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#548175August 24, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ON FEBRUARY OF 1997 VEHICLE WAS INVOLVED IN COLLISION DUE TO THE ANTI-BRAKE SYSTEM FAILING, RESULTING IN PROPERTY DAMAGE & SERVERE INJURY TO DRIVER. HOWEVER, RECALL NOTICE (96V-099) WAS NOT RECEIVED BY CONSUMER WHICH COULD HAVE PREVENT DAMAGES & INJURY IF RECALL REPAIR WAS DONE. *YC
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#845721August 24, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
THE WINDSHIELD WIPERS ACTIVATE BY THEMSELVES DUE TO AN ELECTRICAL MALFUNCTION IN THE SYSTEM. TO SHUT THEM OFF CONSUMER HAS TO WIGGLE THE TURN SIGNAL SWITCH. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710458August 24, 1999
STEERING:HYDRAULIC POWER ASSIST:PUMP
BELT TENSIONER SUFFERED CATISTROPHIC FAILURE CAUSING MAIN BELT TO DISENGAGE AND SUDDEN LOSS OF STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845655August 23, 1999
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
SHORTLY AFTER TURN VEHICLE OFF AND RETURNING, CONSUMER ATTEMPTED TO START THE VEHICLE AND THE BATTERY EXPLODED. VEHICLE BEGAN TO FILL WITH SMOKE AND THE IMPACT OF THE EXPLOSION DENTED THE HOOD. DEALER WAS CONTACTED AND REPLACED THE BATTERY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710400August 23, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS COME ON WHEN SWITCH IS OFF. RUNS UP AND DOWN 1 TIME, THEN CUTS OFF (NORMALLY). THIS IS HAPPENING ALMOST EVERY TIME I DRIVE THE VEHICLE. IF I CUT THE ENGINE OFF AND THEN RESTART IT, IT USUALLY DOES IT AGAIN IN A FEW MINUTES. VEHICLE MAY BE MOVING OR PARKED WHEN THIS HAPPENS. I ASKED THE DEALER TO CHECK IT OUT, BUT IT NEVER DOES IT TO THEM. IT'S QUITE STARTLING WHEN IT HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845368August 19, 1999
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CONSUMER NOTED FUMES/ GAS SMELL WITHIN THE VEHICLE WHEN EXITING AND ENTERING, FURTHER INSPECTION OF VEHICLE INDICATED FUEL LEAKING. CONSUMER CONTACTED THE DEALER, DEALER DETERMINED THE CAUSE OF THE PROBLEM TO BE THE GAS TANK WHICH WAS SPLIT AT THE SEAM, DEALER HAS REPLACED THE FUEL TANK. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845449August 19, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS BRAKING SYSTEM MALFUNCTIONED DUE TO A DEFECTIVE PUMP RELAY DUAL FUNCTION AND A SWITCH PRESSURE ACUTATOR, WHICH MAY RESULTIN EXTENDED STOPPING DISTANCE. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710165August 18, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710177August 18, 1999
EQUIPMENT:APPLIANCE:AIR CONDITIONER, STRUCTURE:BODY:TAILGATE
I BROUGHT MY VEH.IN TWICE WITHIN 2 YEARS,AS MY AIR CONDITIONER WASN'T WORKING PROPERLY.BOTH TIMES I WAS TOLD IT WAS OK EVEN THOUGH THE 2ND TIME THEY HAD TO ADD 1 LB. OF 134-A.3 YEARS LATER IN 1998 IT TOTALLY QUIT.I TOOK IT ELSEWHERE AND WAS TOLD THE EVAPORATOR WAS LEAKING.I CONTACTED CHRYSLER AND THEY REFUSED TO FIX IT.I BELEIVE THEY ARE INSTALLING DEFECTIVE EVAPORATORS AS MY SISTER-IN-LAWS 93 VOYAGER HAD HERS REPLACED,A FRIENDS 92 VOYAGER HAD THEIRS REPLACED,AND A BUS COMPANY I WORKED FOR HAD 3 VOYAGERS THAT HAD TO BE REPAIRED BECAUSE OF LEAKS WITHIN 2 YEARS.I DON'T KNOW IF THIS STUFF IS POISONOUS BUT I HAVE BEEN BREATHING IT FOR 5 YEARS NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710088August 17, 1999
STRUCTURE:BODY:TRUNK LID
WHILE DRIVING WE EXPERENCED A LOUD EXPLOSIVE SOUND WHICH WAS THE FAILURE OF THE BOLT HOLDING THE RIGHT GATE LIFT STRUT ON THE GATE AND BLOWING THE STRUT OFF. THE GATE WAS CLOSED BUT HAD IT BEEN OPEN IT WOULD HAVE CAUSED INJURY TO THE PERSON UNDER IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710126August 17, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE NOW ON THIRD TRANSMISSION. THE 604 OVERDRIVE TRANSMISSION EVIDENTLY HAS A MAXIMUM LIFE OF ABOUT 70,000 MILES, IF THAT MUCH. THE 604 IS PRONE TO FAIL AT ANY TIME. CHRYSLER/DODGE KNOWS THIS. THE DEALERS KNOW THIS. THE REPAIR SHOPS KNOW THIS. THE NHTSA SHOULD KNOW THIS. OUR BANK ACCOUNT CERTAINLY DOES. THE TRANSMISSION IS DEFECTIVE. IT IS NOT NECESSARILY A SAFETY DEFECT ALTHOUGH A COMPLETE FAILURE OF A TRANSMISSION WHEN NONE SHOULD REASONABLY BE EXPECTED COULD LEAD TO LOSS OF LIFE AND/OR PROPERTY. YOU SHOULD HAVE SEEN US TRY TO GET OUT OF THE WAY ON THE HIGHWAY WHEN OUR TRANSMISSION FAILED. IN THIS RESPECT, WE WERE LUCKY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845073August 16, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
HAD PROBLEMS WITH BRAKES. TOOK TO MECHANIC TO HAVE THEM PULLED. NOTICED THE ROTORS WERE CORRODED/RUSTED & PITTED. WAS INFORMED ROTORS NOT USABLE & NEEDED REPLACING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845097August 16, 1999
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
THE BATTERY EXPLODED UNEXPECTEDLY WHICH CAUSED ACID TO SPRAY ONTO THE ENGINE AND BURNED A HOLE. THIS COULD HAVE A CAUSED A FIRE. COMMON PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845115August 16, 1999
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, ELECTRICAL SYSTEM:IGNITION:MODULE
FUEL PUMP BROKE WHILE IN MOTION. HAD NO CONTROL OF VEHICLE. ALSO, BELT TENSIONER BROKE WHILE DRIVING APPROXIMATELY 40MPH/COMPUTER CHIP HAD FAILED & THIS CAUSED THE VEHICLE TO STOP FUNCTIONING AT 65MPH, AND BATTERY WENT DEAD & CAN NOT BE RECHARGED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#709990August 14, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
WIPERS LIFT OFF WINDSHIELD AT 70 MPH, CHRYSLER SAYS CANT FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#709993August 14, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
THIS PROBLEM HAS HAPPENED TWICE, BOTH TIMES AT HIGHWAY SPEEDS ON CROWDED ROADS. THE SECOND TIME ALMOST CAUSED A MAJOR TRAFFIC ACCIDENT. THE FIRST TIME WAS ON RT 29 JUST OUSIDE CHARLOTTESVILLE ON 4 APRIL 1999. AFTER ALMOST 2 HOURS OF DRIVING (SPEED 55 CRUISE CONTROL ON), THE CAR TRANSMISSION JERKED A BIT AND THEN WENT (SEEMINGLY) INTO NEUTRAL. TOOK CRUISE CONTROL OFF AND TRIED TO ACCELERATE, NO RESPONSE. WITHOUT ANY ACCELERATION THE CAR SLOWED QUICKLY. FORTUNATELY WE WERE IN THE RIGHT HAND LANE, AND WERE ABLE TO COAST OFF THE ROAD INTO A PARKING LOT. THE TRANSMISSION WAS NOT ENGAGED (ALTHOUGH IN DRIVE). THE MOTOR SPUTTERED AND DIED AND WOULD NOT RESTART. WE HAD THE CAR TOWED BACK TO THE DEALERHIP (LUSTINE) IN WOODBRIDGE. AFTER THE TOW TRUCK DROPPED OFF THE VEHICILE, I WAS ABLE TO START IT, PUT IT IN DRIVE, AND PARK IT. THE DEALERSHIP COULD ONLY FINF\D IT LOW ON TRANSMISSION FLUID, AND COULD NOT FIND ANYTHING ELSE WRONG. THEY SAID THEY COULD NOT FIX SOMETHING NOT BROKEN. ON 31 JULY 1999 RETURNING FROM NAGS HEAD, NC AFTER SEVERAL HOURS OF DRIVING AT HIGHWAY SPEED, THE PROBLEM OCCURRED AGAIN JUST NORTH OF RICHMOND ON I95. EXCEPT THIS TIME WE WERE IN HEAVY TRAFFIC, MOVING AT 65 (CRUISE CONTROL ON)(WITH SOME PEOPLE GOING FASTER) AND IN THE CENTER LANE. WHEN THE CAR FAILED (TOOK CRUISE CONTROL OFF, TRIED TO ACCELERATE, TRANSMISSION ENGAGED, BUT SUDDENLY NO POWER/ACCELERATION/FORWARD MOMENTUM, WE WERE ALMOST REAR ENDED, AND AGAIN ALMOST IN A MAJOR COLLISION AS WE TRIED TO COAST OFF THE A BUSY HIGHWAY WITH A RAPIDLY DECELERATING MINIVAN. AGAIN, THE ENGINE SPUTTERED AND DIED ON THE SIDE OF THE ROAD AND WOULD NOT RESTART. AGAIN WE HAD IT TOWED ABOUT 100 MILES TO THE DEALER (LUSTINE). AGAIN, AFTER THE TOW, I COULD START AND MOVE THE CAR TO A PARKING SPACE. AGAIN, LUSTINE COULD FIND NOTHING WRONG. LEFT CAR AT DEALER FOR A WEEK (ALLOWED DEALER TO KEEP CAR & DRIVE IT A WEEK) DODGE TECH REP HAS NOT RESPONED TO DEALER CALLS. STORY IS INTERMITANT CAN'T BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#844991August 12, 1999
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
WITHOUT PRIOR WARNING, THERE IS A LOSS OF POWER, AND THEIR IS A FUEL LEAKAGE FROM THE FUEL RAILS. ALSO, THERE IS SOME TYPE OF KNOCKING NOISE COMING FROM THE VEHICLE, AND ENGINE CYLINDER HEAD HAD TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845014August 12, 1999
AIR BAGS:FRONTAL
AIR BAG DEPLOYED WHILE CROSSING RAILROAD TRACKS DOING 15-20 MPH. CAN NHTSA HELP OR PROVIDE ADDITIONAL INFORMATION IN THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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