Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11464994May 17, 2022
STRUCTURE:BODY
Passenger side rear door is making a buzzing noise! will cost over $500 to fix. After researching multiple other van owners are having this same issue this should be recalled this vehicle is only 6 years old !!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464798May 16, 2022
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PIPES, HOSES, AND FITTINGS
The contact owns a 2012 Dodge Grand Caravan. The contact stated while the vehicle was parked at his residence, he lifted the hood and notice that the oil filter housing was cracked and there was a puddle of oil on the transmission casing. There was no warning light illuminated. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 231,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464709May 15, 2022
ENGINE
My 2018 dodge grand caravan had a check engine light come on indicating a cylinder 2 misfire. I took it to my dealership to find out If it was just the spark plugs. After multiple days of back and forth calls they informed me it was the cylinder head it's self and that the cost would be around $3700 to fix if warranty chooses not to cover the repair. My child is wheelchair bound and we have been forced to cram into a small dodge dart until warranty department clears the repairs. I have already turned in all the service paperwork showing all services have been done on time. It only has around 75000 miles on it, it's never been in an accident, and has always been maintained. After extensive searches on the internet it has been an ongoing issue with the 2013 -2018 dodge grand caravan models cylinder heads.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464469May 13, 2022
AIR BAGS
The airbag is malfunctioning and sending aa fault to the dashboard. My safety is at risk because if I’m in a accident and the airbags might not deploy. The problem has not been confirmed by a dealer yet or inspected by the manufacturer. Yes the warning lamp appeared 48 hours ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464593May 13, 2022
ENGINE
Stalling, power loss and misfire conditions on #2 cylinder. Safety at risk as losses power while driving and vehicle shakes/stalls. Vehicle has been seen by mechanic who states this is a factory defect regarding Pentastar V6 motors. They looked at cylinders and my #2 cylinder is the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464436May 12, 2022
STRUCTURE:BODY
The sliding door on the passenger side will not open at all. It is due to a failing actuator. It is a well known issue and a great safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464103May 10, 2022
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
The contact owns a 2016 Dodge Grand Caravan. The contact stated while the vehicle was parked and unoccupied, the front driver's side headrest deployed inadvertently. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464120May 10, 2022
ENGINE
We replace the complete Oil Cooler and Filter Housing in December 2020 and now, today May 10, 2022, we are having to replace the Oil Filter Housing Assembly due to the plastic cracking. It is being replaced with an Aluminum Housing that was not available in 2020. Time has proven that this is a Materials Design Flaw from Dodge and they totally ignored their potential failure points during the FMEA process on these units. This should be a recall for all affected vehicles and owners that have already had to preform the repairs should be reimbursed and any that were repaired with the plastic units should be replaced at NO CHARGE with the new Aluminum housings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464122May 10, 2022
UNKNOWN OR OTHER
We have had to replace both of the Front Driver & Passenger Windows twice with-in the last 4 years. The latest replacement happened this year with the Passenger window. The vehicle was setting at my work. There was nothing wrong with the window at 6:30 a.m. but, at 3:40 p.m the window assembly had broken and the window slid down and was inside the door. This is very much a safety hazard and could have a lot of additional implications if there was inclement weather or if the vehicle was in a more public area where someone could have entered the vehicle thru the missing window and either hidden in the vehicle to attack the owner when they returned or stolen items from the vehicle. There should be some type of tether / safety feature that would prevent the window from falling completely down if the window assembly malfunctions or breaks. There is also a design flaw in the motor housing which allows the post to fail and break off at the 90 degree corner where the post(s) meets the housing. These posts should have a radius at that point so that it is not a point of failure. Additionally, the motor is too strong for this housing and also adds unnecessary stress to these posts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464123May 10, 2022
AIR BAGS, SEATS
Sensor in the Passenger Seat is defective and will cause the Air Bag light to intermittently come on leaving the Passenger without Air Bags during an accident. ALL defects / warning lights dealing with AIR BAGS or any other SAFETY FEATURE on a vehicle, regardless of year, should be looked at immediately by Dealers when the vehicle is brought into the Dealership. These are MAJOR Safety Defects and if the Dealership cannot inspect / and safely repair the vehicle during that visit, then a loaner car should be issued to the vehicle Owner until the vehicle is repaired. Maybe this will help the OEMs make Consumer Safety a priority instead of maximizing profitability of a component by using cheap inferior products that may save .0001 cent per unit sold.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463859May 9, 2022
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
The contact owns a 2012 Dodge Grand Caravan. The contact stated that while his wife was driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to the residence. The contact related the failure to a faulty Totally Integrated Power Module (TIPM). The dealer was made aware of the failure but declined to sell a fuel pump relay. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463899May 9, 2022
UNKNOWN OR OTHER
Door actuators buzzing everytime it locks and unlocks. Apparently there's a lot of people complaining about this. Why isn't there a recall? It's really really loud.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463671May 6, 2022
ELECTRICAL SYSTEM
Every time I go Though a small puddle rain or snow 10 to 30 mph I loose power steering and have a battery light pop on I have to pull over turn off van and restart sometime it goes back to normal
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463688May 6, 2022
ELECTRICAL SYSTEM
The driver's side automatic rear door will not open or close. The locking mechanism appears to be stuck and will not lock or unlock.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463534May 5, 2022
UNKNOWN OR OTHER
My passenger back automatic sliding door is doing a lot of clicking noise and not opening. I have tried opening it numerous times by hand to get my children out and have not been able so they came out the drivers side. But as I driving down the road later if I hit a bump and especially when I make a left turn and hit a bump the door will dislodge and open on its own. That is a very uneasy feeling when my children being a newborn, a 5 yr old or 11 yr old is by that door when it opens on its own. This has been happening for roughly 6mths. It had stopped for a few months but is doing it again
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463357May 4, 2022
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING:TURN SIGNAL
The contact owns a 2019 Dodge Grand Caravan. The contact stated that while operating the vehicle the electronics would suddenly malfunction causing the windshield wipers to erroneously activate, the turn signals to become inoperable, the backup camera to fail, and the brakes to malfunction. The contact indicated that the failure was intermittent. The vehicle was taken to the local dealer who was unable to duplicate the failure and no service was performed. The manufacturer was not yet notified of the failure. The approximate failure mileage was 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463401May 4, 2022
ELECTRICAL SYSTEM
A loud buzzing noise when locking or unlocking doors. Sounds like it’s coming from the automatic sliding door on drivers side.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463160May 3, 2022
UNKNOWN OR OTHER
Our vehicle has had a recall on the HVAC system since we purchased it. The recall had been repaired prior to us purchasing it used from a Dealership and we have had the recall repaired 3 times since it has been under our ownership. Every year, the issue repeats itself. The HVAC system will blow out hot air only and the AC will not work and we have to bring it in to the shop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463200May 3, 2022
ENGINE, FUEL/PROPULSION SYSTEM
The vehicle engine has stopped running while driving at highway speeds (50-70 mph). I have been able to roll off of the travel portion of the highway, but there was concern with vehicles behind me possibly hitting me. All electrical components continued to operate when this happens, including the radio, lights and AC/Heat blowers. It has happened in December 2020, May 2021 (2 times within about 1 hour), July 2021 (2 times within 2 days), December 2021, and April 2022. In all instances the vehicle has restarted in about 30 minutes. An independent repair shop investigated the issue in July 2021 and was not able to find any codes or to reproduce the engine stopping. Several years prior to these instances the vehicle began to "not start" immediately when the key-fob was turned; it starts after tuning the key on and off several times. The vehicle was inspected by a Chrysler dealer and the dealer could find no codes or reproduce the instance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463235May 3, 2022
FUEL/PROPULSION SYSTEM
The tipm fuel pump relay is stuck causing the fuel pump to stay on even when the vehicle is turned off and the key is not in the ignition switch. This problem is, its dangerous if I was ever to be in an accident and fuel pump will stay on according to the mechanic. Also my car battery is drained after an hour making it undrivable until I call a tow or get a jump start. It was inspected by a mechanic and the vehicle is available for inspection. No warning lamps were on or previous symptoms before 4/30/21. Only the sound of a running fuel pump when the car is completely off. Mechanic states car is known to have this issue. Recalls were made for other dodge vehicles with same part number but they failed to include the this model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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