Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11469953June 19, 2022
ELECTRICAL SYSTEM
The passenger sliding door actuator is faulty and the door often gets stuck or is unable to lock/unlock.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469889June 18, 2022
ELECTRICAL SYSTEM
Passenger sliding door won’t lock or unlock
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469523June 16, 2022
STRUCTURE:BODY:DOOR
The contact owns a 2013 Dodge Grand Caravan. The contact stated that while the vehicle was stationary, the driver’s side sliding door independently opened without warning. The failure continued after the contact manually closed the sliding door. As the failure persisted, the door eventually failed to open electronically or manually. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469653June 16, 2022
STRUCTURE:BODY
The drivers side siding door lock has failed making the door unable to be unlocked automatically or manually. This has left the door inoperable. This is a serious safety risk which leaves a person in the back seat unable to exit the vehicle through that door in the event of an emergency. The vehicle has not yet been inspected for this issue. There was no warning indicators of the failed door lock.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469499June 15, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My Dodge Grand caravan is having ignition issues and will randomly die while driving or just sitting. It has happened on the highway going 70mph. It is very dangerous as I lose all power until I would flip the ignition off and then back on. I have looked and found the recall on other vans but it is not listed under my VIN. What do I do to get this fixed before I am in am accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468813June 11, 2022
ENGINE
Two days after getting the vehicle inspected prior to a long road trip; the check engine light came on. Apparently, Dodge Vans commonly have a cylinder two misfire.My online research indicates this is an expensive repair and isn’t covered under warranty. We have 89k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468102June 8, 2022
ELECTRICAL SYSTEM
Our 2017 back sliding doors won’t open we had to get people out by the front passenger door. It will not open manually. This was very scary! Especially when the kids are freaking out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467585June 5, 2022
AIR BAGS
I hit a deer; air bag light came on but the air bags did not deploy.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11467352June 3, 2022
UNKNOWN OR OTHER
On June 3, 2022, the rear sliding door on the passenger side of my van wouldn't open. It can't be opened via the fob, the button above the driver's center console, nor by hand. It will not unlock. From inside the cabin, I can't unlock the door either. At present, this hasn't put anyone's safety at risk, but if I had had passengers in the back, and we'd been in an accident or some other situation that required us to quickly exit the vehicle, exit would have been impeded. I have an appointment with the service section of the local Dodge dealer. I'm finding online that Chrysler has extended the warranty on door lock actuator on the 2016 Dodge Grand Caravan to 15 years/150,000 miles. I'm within that window, but whatever the problem, I want it documented. There were no warning lamps, messages, nor symptoms of the problem before it occurred. I had no odd sounds from the door motor/lock mechanism nor any warning messages/lamps. The door just wouldn't open when I went to open it this morning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467359June 3, 2022
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
2012 caravan staling/dyng while driving, at take off from stops n issues starting with it just dying time after time over n over. Getting codes for low input power for the system n tcm plus misfire codes n O2 sensor code. Had new battery n both battery n alternator check out perfect. All new fuses n relays n CB1. Changed Oil, filter n housing n spark plugs twice, all new O2 sensors n new ignition coils. New starter. Got new key fob n ignition key as well. Still same issues with no starts, difficult starts, stalling n dying while driving months later
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466632May 30, 2022
STRUCTURE:BODY
The sliding door will not unlock and can not be opened from the interior or exterior. There is an extended warranty covering 2015 through 2017 Dodge Grand Caravans but it does not cover 2018 or newer models even though it is the same design.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466617May 29, 2022
SEAT BELTS
While driving, the driver's seat belt will randomly come unbuckled. It was only happening while turning and rarely, but is now increasing in frequency and happens while driving straight.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466395May 27, 2022
ELECTRICAL SYSTEM
Hello good morning I have a serious situation. On April 20, 2022, my 2014 Dodge minivan caught fire at 3:00 a.m. Yes. no explanation. After searching the internet I realized that the same thing has happened to many people with these cars. Look on the official Dodge website, make a claim and they gave me an appointment to see my car on May 24 at Triangle Chrysler in Ponce, Puerto Rico. Later I called today May 27, 2022 to see the result of the investigation and they say that they are not responsible and they do not give me any other explanation. My van is a total loss, everything burned inside. I feel very sad and disappointed as the fire started inside the car in the middle of the morning and it is exactly the same as the recall of this car says. I don't have insurance that covers those damages, nor do I have money to buy another one. I lost everything. I need immediate help. search the internet co. the vin number of the car and the factory recall appears but nobody ever sent me any notification. what can i do i need help
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11466224May 26, 2022
SUSPENSION
There is a creaking noise in the front end of the Dodge Caravan. Upon inspection at a service station, it was identified as a bushing that was partially missing on the front subframe crossmember attachment to the chassis. When attempting to purchase a replacement bushing from Chrysler it was discovered that the bushing was no longer made for this vehicle. Instead Chrysler now makes an entire new subframe crossmember with fasteners, that will need to be purchased and installed. It seems like this the bushing part was defective and therefore Chrysler made an adjustment which is now going to cost a lot more money to repair. This should be a recall and not an expense to the consumer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466272May 26, 2022
POWER TRAIN
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while his fiancé was driving 35 MPH, the vehicle lost motive power and stalled without warning. The vehicle was then driven to the independent mechanic but was not repaired. The manufacturer was notified of the failure. The failure mileage was 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466072May 25, 2022
LATCHES/LOCKS/LINKAGES:ELECTRONIC LOCK/LATCH ACTUATOR
The contact owns a 2018 Dodge Grand Caravan. The contact stated his wife had locked the vehicle and while attempting to unlock the driver's side sliding door the next day, the door failed to unlock. The contact's wife attempted to unlock the door using the key fob and manually from the inside and the outside however, the door failed to unlock. The vehicle was taken to the dealer where it was diagnosed that the door lock actuator needed to be replaced. The vehicle was repaired. The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 59,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465911May 24, 2022
ENGINE
Engine misfire, check engine light P0306, P0304, P0302 due to left side head needing replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465650May 22, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Drivers sliding back door stuck in lock position. Will not unlock or open even manually. I have two special needs kids and I bought the double doors for safety in a crash. (Previous vehicle I had to climb through the window to get kiddo). Will not manually open. Used a fix of pushing the lock to unlock position and hitting the unlock on my key fob and it finally unlocked and opened. Need to at least be able to manually open door for kids!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465586May 21, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Back passenger sliding door. Door makes a buzzing noise when the car is locked or unlocked. Actuator is going out or faulty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464928May 17, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Passenger side rear siding door will no longer open manually, using the button on fob or using the open door button at the top near the overhead console. This poses a safety issue not allowing passengers to exit the vehicle as the door will not even open manually. Appears to be in lock position and will not move.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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