Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10008302March 1, 2003
STEERING:HYDRAULIC POWER ASSIST SYSTEM
POWER STEERING FAILED. HEARD A WHINING SOUND WHILE AT A STOP LIGHT, A SHORT TIME LATER I WAS ALMOST UNABLE TO MAKE A TURN INTO A PARK, BECAUSE THE POWER STEERING WAS GONE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008259February 28, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
MY CAR JUST DIED IN THE MIDDLE NOWHERE ON ROUTE 42 ON THE WAY TO WORK. ONLY TO FIND OUT THAT THE TRANSMISSION NEEDS TO BE REPLACED. THE CARAVAN I OWN HAS ONLY 42,000 MILES ON IT. I DO NOT EVEN OWN IT FOR 2 YEARS. IT WAS A BUY BACK FROM THE DEALER. THE WARRANTY WAS ONLY FOR 3 YEARS OF 36,000 MILES. I WAS TOLD BY THE MECHANIC FROM THE DEALER I PURCHASED THE VEHICLE FROM THAT THIS SHOULD NOT HAVE HAPPENED. NOW I AM FORCED TO PAY OVER $1100 FOR A NEW TRANSMISSION. I WAS TOLD THAT THEY HAVE AGREED TO SPLIT THE BILL OF APPROXIMATELY $2200. I FEEL I SHOULD NOT HAVE TO PAY ANYTHING AS THIS SHOULD NEVER HAVE HAPPENED AND IS A DEFECT FROM THE CHRYSLER MANUFACTURER. I AM NOT THE ONLY ONE COMPLAINING. THERE IS A WHOLE WEB SITE DEDICATED TO COMPLAINTS BY CONSUMERS WHICH I HAVE DOWN LOADED AND IS OVER 11 PAGES LONG. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008173February 27, 2003
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
THE POWER STEERING STARTED MAKING NOISE WHEN OUR 2001 DODGE GRAND CARAVAN WAS AT ABOUT 50000 MILES. WE TOOK IT TO 2 PLACES AND BOTH SAID IT WAS THE POWER STEERING. WE HAD IT REPLACED BUT IT STILL MAKES NOISE, STILL SHUDDERS WHEN GOING LOW SPEEDS, ETC. WE NOTICED THAT SOMEONE ELSE ON YOUR WEBSITE HAS HAD THE SAME PROBLEM BUT WAS TOLD SINCE IT WAS OUT OF WARRANTY CHRYSLER WOULDN'T FIX IT. WE AGREE THAT THERE IS A SERIOUS DESIGN DEFECT PROBLEM AND CHRYSLER NEEDS TO RECALL AND FIX IT! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008231February 27, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
TENSION, IDLER PULLEY. SECOND TIME THIS HAS OCCURRED. WET PAVEMENT CAUSES BELT TO SLIP AND LOSS OF POWER RESULTING TO VEHICLE DURING OPERATIONS. THIS HAS OCCURRED DURING REGULAR DRIVING, AS WELL AS HIGHWAY DRIVING UNDER WHAT SHOULD BE NORMAL OPERATING CONDITIONS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009353February 26, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER
THE VEHICLE EXPERIENCED A PROBLEM WITH THE WINDSHIELD WIPERS. *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009425February 26, 2003
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
THE VEHICLE BEGAN TO MAKE A LOUD NOISE, CONSUMER PULLED OVER AND NOTICED TRANSMISSION FLUID ALL OVER THE GROUND. THE VEHICLE WAS TOWED TO THE DEALER, AFTER THE VEHICLE WAS INSPECTED, IT WAS DETERMINED THE PINS WHICH WERE LOCATED INSIDE OF THE DIFFERENTRAL WAS BENT AND HAD SHOT OUT OF THE CASING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009251February 25, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLE LURCHED FORWARD WHEN IT WAS PUT INTO GEAR, THE DEALERSHIP INDICATED IT WAS CAUSED BY THE TRANSMISSION CYLINDER PACK, HOWEVER THE PART WAS ON NATIONAL BACK ORDER.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009324February 25, 2003
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
THE FUEL INJECTION LEAKED FUEL IN TWO POSITIONS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007190February 24, 2003
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
THE HINGE AND ATTACHMENTS BROKE ON THE VEHICLE. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009126February 24, 2003
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
THE DIFFERENTIAL PIN POPPED OUT, WHICH CAUSED A NOISE WHEN THE VEHICLE COASTED. *JB THE DEALER STATED THAT IF THE VEHICLE CONTINUES TO BE DRIVEN, THE PIN WOULD PENETRATE THE TRANSMISSION, THEN SPILL FLUID AND BREAKDOWN. SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007288February 24, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
THE ENGINE SERPENTINE BELT SLIPPED OFF THE PULLEYS. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009180February 24, 2003
ELECTRICAL SYSTEM
WHEN THE REMOTE OR INTERIOR BUTTON WAS USED TO OPEN THE SLIDING ELECTRIC DOOR, THE DOOR POPPED OPEN INCOMPLETE OR POPPED OPEN AND THEN CLOSED IMMEDIATELY.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009205February 24, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER
THE WINDSHIELD WIPERS ACTIVATED ON THEIR OWN, WHEN THE TURN SIGNAL WAS USE.*JB *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007967February 22, 2003
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
SEPARATION OF FUEL RAILS CONNECTING U TUBE CUASING FUEL LEAK ONTO SPARK PLUGS. GAS ODOR IN VAN LED TO DISCOVERY OF PROBLEM BEFORE TRAGIC CONSEQUENCES. REPAIR SHOP INFORMED US THAT THEY ARE SEEING THIS PROBLEM OFTEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007945February 21, 2003
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS, EXTERIOR LIGHTING:TAIL LIGHTS, POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
I PURCHASED OUR 2002 DODGE GRAND CARAVAN ON 4-1-2002 AND IT WAS IN THE SHOP THE FIRST TIME FOR THE POWER STEERING COOLER AND HOSES LEAKING ON 4-25-2002. THE DEALER FIXED IT AND IT WAS LEAKING AGAIN ON 4-29-2002, THEN 4-30-2002, THEN 5-2-2002. THE WEATHER GOT WARMER SO IT DIDN'T SEEM TO LEAK. THEN IT STARTED GETTING COLD AGAIN IN THE FALL AND IT STARTED LEAKING AGAIN. SEEMS WHEN THE TEMP DROPS BELOW 21 DEGREES, IT LEAKS. CHRYSLER SENT A FACTORY ENGINEER TO THE DEALERSHIP TO INVESTIGATE WHY IT COULDN'T BE FIXED. HE STATED THAT CHRYSLER IS HAVING EXTREME DIFFICULTY WITH THE POWER STEERING COOLERS AND HOSES LEAKING IN THE NORTHERN PART OF THE COUNTRY (COLDER CLIMATES.) HE ALSO STATED THAT IT CAN NOT BE FIXED. THIS IS A DANGEROUS PROBLEM THAT NEEDS TO BE ADDRESSED BECAUSE IF I LOSE CONTROL OF MY VEHICLE BECAUSE OF LOSS OF FLUID IN THE POWER STEERING SYSTEM, I COULD END UP IN ON-COMING TRAFFIC AND CAUSE A HORRIFIC ACCIDENT POSSSIBLY RESULTING IN DEATH. AFTER MONTHS OF THEM TRYING TO FIX IT, I FINALLY SAID ENOUGH. I CALLED THE FACTORY AFTER TRYING TO TALK TO THE GENERAL MANAGER OF THE DEALERSHIP, WHO WOULD NOT COOPERATE, AND ASK THEM TO BUY IT BACK. I WAS OFFERED A NEW ONE BUT REFUSED BECAUSE THEY SAID THEY ARE HAVING TROUBLE WITH ALL OF THEM. AND I DON'T WANT TO MOVE SOUTH TO SOLVE THIS PROBLEM. I THINK THERE NEEDS TO BE A RECALL ON THESE VEHICLES BECAUSE OF THE SAFETY ISSUE. CURRENTLY, WE ARE IN THE BUY BACK MODE AND HOPE THAT SOMEONE ELSE DOESN'T END UP WITH THIS VAN BECAUSE THE STATE OF WYOMING REFUSES TO BRAND THE TITLE WITH A REMARK THAT IT HAS BEEN A LEMON BUY BACK. THE TRANSMISSION COOLER LINES ON THE RADIATOR ALSO LEAKED DUE TO COLD WEATHER. THE TAIL LIGHTS WERE FALLING OFF AND A PART WAS MISSING FROM ASSEMBLY AT THE FACTORY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008830February 20, 2003
SERVICE BRAKES, HYDRAULIC
WHEN THE BRAKE WAS APPLIED, THE VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008899February 20, 2003
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
AFTER THE RECALL WAS PERFORMED REGARDING THE FUEL RAIL SEAL, THE VEHICLE STARTED TO MISFIRE, THE DEALER REFUSED TO LOOK AT THE VEHICLE WITHOUT CHARGING CONSUMER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007860February 20, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
TRANSMISSION FLUID LEAKS. FIRST IT APPEARED THAT IT WAS LEAKING FROM THE TRANSMISSION OIL PAN, 3 WEEKS LATER THE TRANSMISSION HOSES AND CLAMPS, TWO WEEKS LATER, ITS LEAKING FROM THE TRANSMISSION COOLANT PACKS. THE VEHICLE IS ONLY TWO AND A HALF YRS OLD, THIS SHOULD NOT BE HAPPENING. BETWEEN EACH VISIT IT STOPPED LEAKING FOR A COUPLE OF WEEKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008909February 20, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER
THE WINDSHIELD WIPERS WORKED INTERMITTENTLY. FAULTY CIRCUIT ON BODY CONTROL MODULE.*JB *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008913February 20, 2003
AIR BAGS:FRONTAL
THE VEHICLE EXPERIENCED A PROBLEM WITH THE AIR BAG, THERE WAS A RECALL REGARDING THE ISSUE, # 02 V 293 000, HOWEVER THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED. *JB *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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