Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10008930February 20, 2003
AIR BAGS:FRONTAL
RECALL# 02-V-293-000:THE VEHICLE EXPERIENCED A PROBLEM WITH THE AIR BAG, THERE WAS A RECALL REGARDING THE ISSUE, HOWEVER THE VEHICLE'S IDENTIFICATION NUMBER WAS NOT INCLUDED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007772February 19, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
@37,000 MILES THE TRANSMISSION FAILURE LIGHT CAME ON THE DASH BOARD AND THE TRANSMISSION WENT INTO SAFETY MODE KEEPING IT FROM SHIFTING OUT OF FIRST GEAR. THE DEALERSHIP REPLACED THE MODULE AND THE VEHICLE WORKED OK FOR ANOTHER 2000 MILES BEFORE IT DID THE SAME THING. THE DEALERSHIP ADVISED IT WAS A DIFFERENT MODULE HOWEVER (THEREFORE IT WOULDN'T BE COVERED UNDER THEIR REPAIR WARRANTY) THE FIRST REPAIR COST $160.00 AND THE SECOND ONE WAS ANOTHER $130.00. THE DEALERSHIP WAS VENICE DODGE IN VENICE, FLORIDA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007791February 19, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE EXPRIENCED A COMPLETE TRANSMISSION FAILURE AND REQUIRED A NEW TRANSMISSION WITH ONLY 55,000 MILES ON THE VEHICLE. IN OUR RESEARCH, WE HAVE SEEN NUMEROUS COMPLAINTS OF THIS TYPE WITH DODGE GRAND CARAVANS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008764February 19, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE STALLED, WHICH CAUSED CONSUMER TO PULL OVER ABRUPTLY.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007688February 17, 2003
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
ON FEB 16 MY WIFE LOST THE POWER STEARING ON OUR 2002 DODGE GRAND CARRIVAN [MINNI-VAN] ON 17 FEB 03 I CALLED THE GARAGE THAT SOLD US THE VAN AND DISCRIBED THE PROBLEM. THEY { SERVICE MANG.] TOLD ME ON THE PHONE THAT I PROBLEY HAD A BROKEN POWER STEARING HOSE. I HAD THE VAN TOWED TO THE GARAGE AND THEY MADE MORE STATEMENTS OF A LARGE NUMBER OF THESE HOSES BRAKEING IN THE COLD WEATHER. IT HAS BEEN EXTREAMLY COLD IN MAINE THE PAST WEEK OR SO -20 TO -30 DEGREES. THE SERVICE MANAGER STATED THAT THERE WAS NO RECALL ON THIS. I CAN NOT BELIVE THAT CHREYSLER HAS NOT PUT OUT A RECALL ON THIS. NUMBER ONE THIS IS A SUDDEN LOSS OF POWER STEARING WITCH COULD PUT ME IN DANGER OF HAVEING A ACCIDENT. HOW ABOUT THE 97 POUND WEEKLN WHO COULD NOT CONTROL A MINI VAN WITH ON PWOERSTEARING!! THERE IS ALSO A DANGER OF FIRE IF THE POWER STEARING FLUID IS IN CONTACT WITH THE EXHAUST. AS FAR AS I KNOW THE REPALCEMENT HOSE IS OF THE SAME MATAREAL AS THE OLD HOSE AND IS JUST A LITTLE LONGER. WILL SOME ONE FROM YOUR OFFICE BE IN CONTACT WITH ME ? I WOULS LIKE TO KNOW WHAT THE GREAT WHITE FARTHER IN WASHINGTON IS DOING TO PROTECT ME FROM THE MONEY HUNGRY CORPS. THAT PRAY ON MY TRUST. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007467February 14, 2003
POWER TRAIN
THE VEHICLE DOWN SHIFTED WITHOUT WARNING.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005813February 13, 2003
ENGINE AND ENGINE COOLING
LEAKING HEAD GASKETS AT 61,000 MILES CAUSING OIL AND WATER LOSS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007191February 12, 2003
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DOOR STRUCTURE : HINGE AND ASSEMBLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006175February 12, 2003
ENGINE AND ENGINE COOLING:ENGINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THE METER READ LESS THAN HALF A TANK OF GAS, THE VAN RAN OUT OF GAS, THEN THE ENGINE STALLED. THE CONSUMER STARTED THE VEHICLE AND BEGAN TO DRIVE WHEN SOON AFTER THE CHECK ENGINE LIGHT ILLUMINATED. THE CONSUMER WAS TOLD THE PROBLEM WAS A MISFIRED CYLINDER, THE FUEL FUEL PUMP WAS BURIED INSIDE THE GAS TANK, AND WHEN THE FUEL LEVEL DROPPED BELOW THE FUEL PUMP, THE PUMP HEATED UP AND SUCKED IN AIR INSTEAD OF THE GASOLINE. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005723February 12, 2003
UNKNOWN OR OTHER
CAR SUDDENLY BEGINS TO IDLE VERY IRRATICALLY & ROUGHLY WHEN AT A STOP LIGHT OR STOP SIGN EVEN WHEN FULLY WARMED UP. THE IDLE AIR CONTROL WAS REPLACED ON 1-30-02, BUT CAR STARTED STALLING AGAIN ON 2-11-03.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006883February 10, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE FUEL TANK CRACKED AND LEAKED FUEL. *JB THE CONSUMER WAS TOLD THAT THE PROBLEM WAS DUE TO THE FUEL TANK ASSEMBLY WHICH HAD ADDITIONAL BRACKETS. THE CONSUMER FELT THAT THIS WAS A DESIGN FLAW. SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005434February 6, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
SERPENTINE BELT FELL OFF WHEN DRIVING THROUGH A PUDDLE. THIS DISABLED ALL OF THE ACCESSORIES AND MADE THE VAN UNDRIVABLE. THIS HAS HAPPENED ONCE BEFORE. VEHICLE WAS DISABLED IN THE MIDDLE OF A BUSY STREET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004549February 5, 2003
TIRES:TREAD/BELT, AIR BAGS, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR, EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM
ALL OF THE ORIGINAL TIRES ON THE VEHICLE EXPERIENCED TREAD SEPARATION. *JG PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006616February 5, 2003
AIR BAGS
NHTSA#02-V-293-000: CONSUMER HAD THE SAME PROBLEM, DEALER REPAIRED. THIS VEHICLE IS NOT INCLUDED DUE TO THE VIN#. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006422February 4, 2003
AIR BAGS
THE AIR BAG LIGHT STAYS ILLUMINATED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006434February 4, 2003
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
CONSUMER NOTICED A GAS LEAK. THE MECHANIC STATED THAT O-RINGS WERE LEAKING. CAUSE UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION. PH...*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005303February 4, 2003
EXTERIOR LIGHTING:HEADLIGHTS
I RECENTLY REPORTED THE FOLLOWING DEFECT TO DODGE: "THE HEAD LIGHT ASSEMBLIES ON MY 1996 GRAND CARAVAN HAVE BECOME FOGGED OVER. I'VE NOTICED REDUCED NIGHT VISIBILITY AS A RESULT. I'VE NOTICED THE SAME DEGRADATION IN HEAD LIGHT ASSEMBLIES ON OTHER CARAVANS IN OUR NEIGHBORHOOD. I TOOK THE VEHICLE TO OUR LOCAL DEALER WHO ACKNOWLEDGE THE PROBLEM BUT SAID DODGE HADN'T ISSUED ANY RECALL AS OF YET. THIS LOSS OF CLARITY IN THE HEADLIGHT ASSEMBLY MATERIAL WILL LEAD TO NIGHT TIME ACCIDENTS IF NOT CORRECTED. IS DODGE AWARE OF THIS DEFECT AND IF SO ARE THERE PLANS TO CORRECT THIS MANUFACTURING SHORTCOMING IN THE SAME MANNER YOU CORRECTED THE RECENT CLOCKSPRING DEFECT?". DODGE REPLIED: "THANK YOU FOR YOUR RECENT E-MAIL TO DAIMLERCHRYSLER MOTORS CORPORATION REGARDING THE HEADLIGHTS ON YOUR 1996 GRAND CARAVAN." THERE ARE NO INCOMPLETE RECALLS OR PENDING RECALLS INVOLVING YOUR VEHICLE FOR THE PROBLEM YOU HAVE DESCRIBED. YOUR CONCERNS, PARTICULARLY IN VIEW OF THE EXPENSE AND INCONVENIENCE INVOLVED IN THIS ISSUE, ARE UNDERSTANDABLE. HOWEVER, YOUR REQUEST FOR CONSIDERATION IN THIS MATTER MUST BE DECLINED, BECAUSE THE VEHICLE IN QUESTION HAS EXCEEDED THE TIME OR MILEAGE LIMITATIONS OF THE MANUFACTURER'S WARRANTY AT THE TIME THE EXPENSE WAS INCURRED. ALTHOUGH A MORE FAVORABLE REPLY COULD NOT BE PROVIDED, SHARING YOUR CONCERNS WITH US IS APPRECIATED. SINCERELY, NICOLE KALISH SENIOR STAFF REPRESENTATIVE DAIMLERCHRYSLER CUSTOMER ASSISTANCE CENTER I FEEL THE RESPONSE IS IN ADEQUATE AND DOES NOT ADDRESS THE ISSUE. THERE ARE SEVERAL INDENTICAL COMPLAINTS FOR THE CARAVAN LISTED ON THE NHTSA WEB SITE. I AM CERTAIN AN EXTENSIVE SEARCH OF ALL CHRYSLER MINIVAN PRODUCTS WOULD FIND NUMEROUS IDENTICAL COMPLAINTS. THIS MATERAIL DEFECT NEEDS TO BE INVESTIGATED AND CORRECTED. IT WILL, IF IT HASN'T ALREADY, KILL OR INJURY INNOCENT PEOPLE DUE TO REDUCED NIGHT LIGHTING CAPABILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006152February 3, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER WAS DRIVING AND THE TRANSMISSION FAILED. DEALER WAS CONTACTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005958February 3, 2003
INTERIOR LIGHTING
INTERIOR LIGHTING PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004560February 3, 2003
SEAT BELTS
CONSUMER SAW A NEWS PROGRAM STATING THAT 1993-2002 GRAND CARAVANS HAVE DEFECTIVE SEAT BELTS. CONSUMER IS CONCERNED FOR HER FAMILY'S SAFETY AND FEELS A RECALL SHOULD BE IN ORDER. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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