Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10014944April 1, 2003
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
THE DIFFERENTIAL PIN CAME THROUGH THE SIDE OF THE TRANSMISSION, WHICH CAUSED THE TRANSMISSION TO FAIL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013744March 31, 2003
AIR BAGS
WINSHIELD WIPERS AND HORN FAILED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013686March 30, 2003
AIR BAGS
MY AIRBAG DEPLOYED WHILE PULLING AWAY FROM MY CHILDREN'S SCHOOL WITHOUT ANY WARNING. THE AIRBAG LIGHT NEVER CAME ON AND I NEVER RECEIVED A RECALL LETTER. IT BUSTED UP MY STEERING WHEEL AND DASH BOARD. I LET MY INSURANCE CO. LOOK AT IT AND AN INVESTIGATOR FROM DAIMLER-CHRYSLER CAME OUT AND TOOK PICTURES OF IT. THERE WAS AND IS NO DAMAGE TO MY VEHICLE. I WAS TOLD THAT I WOULD RECEIVE COPIES OF EVERYTHING, BUT INSTEAD WAS SENT A LETTER FROM THE MANUFACTURER DENYING RESPONSIBILITY. THE LETTER STATED THAT MY AIRBAG LIGHT HAD BEEN ON FOR A LONG TIME. THIS IS NOT TRUE. I HAD JUST HAD MY VEHICLE STATE INSPECTED AND ALL OF THOSE THING ARE CHECKED. MY CAR PASSED INSPECTION. THE MANUFACTURER WON'T RETURN MY PHONE CALLS AND I HAVE NEVER SEEN ANY PROOF TO THEIR CLAIM. ALL THAT I WANT AND WANTED IS MY AIRBAG FIXED. I NEVER CLAIMED THAT I WAS HURT OR ANY OF MY FAMILY MEMBERS THAT WERE IN THE VAN AT THE TIME. PLEASE HELP. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013697March 30, 2003
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS HAVE STEADILY BECOME FOGGED/ DISCOLORED. BELIEVE THIS IS CAUSED BY SOME KIND OF OXIDATION OF THE MATERIAL FROM BEING EXPOSED TO THE SUN AND OTHER ELEMENTS. REPLACED ONE HEADLIGHT WITH USED PARTIALLY CLEAR UNIT 2 YEARS AGO. IT TO NOW IS FOGGED TO THE POINT I CAN DRIVE WITH MY HIGH BEAMS ON AND NO ONE KNOWS IT. MY CARAVAN HEADLIGHTS ON BRIGHT ARE CONSIDERABLY LESS BRIGHT THAN MY 10 YR OLD CIVIC ON NORMAL SETTING. LUCKILY I HAVE NOT HAD AN ACCIDENT FROM THIS INADEQUACY BUT ONLY BECAUSE I DRIVE AROUND WITH MY HIGH BEAMS ON TO HELP PROJECT SOME LIGHT ON THE ROAD DUE TO THESE DEFECTIVE LENSES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013629March 29, 2003
STEERING:HYDRAULIC POWER ASSIST SYSTEM
I HAVE A 2001 DODGE GRAND CARAVAN ES THAT HAS ON 3 SEPARATE OCCASIONS HAD GRINDING NOISES COMING FROM THE LEFT FRONT TIRE AREA PRIOR TO THE STEERING WHEEL LOCKING UP WHEN MAKING LOW SPEED TURNS. ON THE FIRST INCIDENT THE POWER STEERING WAS SO TIGHT I HAD TO FIGHT TO TURN LEFT ONTO MY STREET. FORTUNATELY THERE WAS NO ONE BEHIND OR IN FRONT OF ME BECAUSE THE CAR KEPT GOING STRAIGHT EVEN WHEN THE ROAD DIDN'T. I WAS ABLE TO STOP BEFORE I HIT THE CURB. ON THE SECOND INCIDENT, AGAIN I WAS TURNING AT A SLOW SPEED, THIS TIME RIGHT, AND AGAIN HAD A LOCKUP OF POWER STEERING. I WAS IN THE MIDDLE OF THE STREET AGAIN. THIS TIME WITH FRIGHTENED PASSENGERS AS THEY WATCHED ME STRUGGLE WITH THE STEERING WHEEL TO GET US OUT OF ONCOMING TRAFFIC. ON THE LAST INCIDENT, AGAIN FIGHTING TO TURN ONTO MY STREET, I DIDN'T ATTEMPT TO TURN INTO MY GARAGE. I PARKED ON THE STREET AND CALLED FOR A TOW TO THE DODGE DEALERSHIP TO HAVE THEM LOOK AT IT. I DIDN'T FEEL SAFE DRIVING IT. I WANTED IT TO BE CHECKED OUT. I WASN'T LOOKING FORWARD TO GOING SINCE THE CAR IS OUT OF MANUFACTURER WARRANTY WITH 44,716 MILES ON IT, BUT I TOOK IT AND THE DEALER STATED THEY TESTED THE VEHICLE AND MADE SEVERAL TURNS AND FOUND THE VEHICLE IS OPERATING AS DESIGNED AT THIS TIME, SO I PICKED UP MY VAN AND I TOLD THE SERVICE ADVISOR THAT INTERMITTENT PROBLEMS ARE ALWAYS THE HARDEST TO FIND AND I WOULDN'T HAVE INCONVENIENCED MYSELF 2 DAYS IF THERE WASN'T A PROBLEM. I FEEL THERE IS A PROBLEM THAT SHOULD BE INVESTIGATED MORE COMPLETELY. MANY PROBLEMS DON'T SHOW UP UNTIL AFTER THE WARRANTY HAS EXPIRED AND PEOPLE IN THE REAL WORLD HAVE DRIVEN SOME MILES. UNDER REAL LIFE DRIVING CONDITIONS. THERE IS WHERE YOU'LL FIND ANY FLAWS. I AM MAKING THIS COMPLAINT BECAUSE PEOPLE MAY GET HURT OR KILLED IF THE POWER STEERING UNPREDICTABLY CONTINUES TO FAIL WITHOUT WARNING. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014534March 27, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, POWER TRAIN:AUTOMATIC TRANSMISSION
NAR 03-27-2003 MR THE CONSUMER EXPERIENCED PROBLEMS DRIVER SIDE WINDOWS, AND THE TRANSMISSION DIED OUT. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014563March 27, 2003
AIR BAGS:FRONTAL
THE AIR BAG LIGHT ILLUMINATED ON THE DASH BOARD, THE DEALER REPLACED THE CLOCK SPRING ASSEMBLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011258March 27, 2003
AIR BAGS, SEAT BELTS
THE VEHICLES AIR BAG DID NOT DEPLOY NOR DID THE SEAT BELT RESTRAIN THE DRIVER WHEN THE VEHICLE WAS IMPACTED IN THE REAR. *NLM *NLM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10013580March 27, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE OWNED A 2000 GRAND CARAVAN FOR 6 MONTHS AND IT HAS 40 THOUSAND MILES ON IT AND I AM ALREADY HAVING TRANSMISSION PROBLEMS. THIS IS THE 4TH TIME I HAVE HAD TO TAKE IT TO BE LOOKED AT ABOUT THE TRANSMISSION, NOW THE DEALERSHIP SAYS IT NEEDS A TOTALLY NEW TRANSMISSION THIS VAN IS NOT THAT OLD AND DOES NOT HAVE THAT MANY MILES ON IT. I AM STARTING TO THINK I MADE A BAD CHOICE TRADING MY FORD IN FOR A DODGE VAN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012421March 25, 2003
ELECTRICAL SYSTEM
ALL THE LIGHTS FLICKERED WHILE IN OPERATION. THE PROBLEM AFFECTED ALL EXTERIOR AND INTERIOR LIGHTS. THE DEALER WAS NOT ABLE TO CORRECT THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011027March 25, 2003
SEATS
THE LOW-BACK BUCKET SEATS IN THE 2001 DODGE GRAND CARAVAN ARE VERY HIGH AND TILTED (HIGHER AT THE KNEES THAN AT THE SPINE) TO THE POINT THAT IT IS VERY DIFFICULT FOR AN AVERAGE-HEIGHT WOMAN TO REACH THE ACCELERATOR WITHOUT MOVING THE SEAT ALL THE WAY FORWARD. (AT WHICH POINT THE STEERING WHEEL IS ALMOST TOUCHING THE BODY, THE ELBOWS ARE PRESSED INTO THE SEAT BACK, AND THE KNEES HIT THE STEERING COLUMN WHEN BRAKING). WHEN THE SEAT IS AT A COMFORATABLE DISTANCE FROM THE STEERING WHEEL, I CANNOT REST MY HEEL ON THE FLOOR, BUT HAVE TO DRIVE WITH MY TOES ONLY. THE HIGH-BACK BUCKET SEATS I TESTED DID NOT HAVE THIS PROBLEM. THEY WERE LOWER IN THE FRONT (PERHAPS OVERALL). THE SEAT IS SO HIGH THAT I (AT 5'3") MUST DUCK MY HEAD IN ORDER TO ENTER THE VEHICLE WITHOUT HITTING IT ON THE DOOR FRAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012348March 24, 2003
SUSPENSION
WHILE DRIVING THE LEFT SIDE OF THE VEHICLE DROPPED TO THE GROUND. NLM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010869March 22, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
THERE IS A PROBLEM WITH THE SERPENTINE BELT, WHEN IT RAINS THE BELT COMES OFF THE PULLEY SYSTEM. THIS HAS OCCURRED SEVERAL TIMES, AND IS BECOMING COSTLY, SO NOW I AM CONSIDERING THE HONDA ODYSSEY!. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012237March 21, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING THE VEHICLE SUDDENLY CAME TO A SCREECHING HALT. CONSUMER GOT OUT AND NOTICED TRANSMISSION FLUID ALL OVER THE GROUND AND A ROD WAS STICKING THROUGH THE CASTING. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010860March 21, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION LOCKED-UP ON 1996 DODGE GRAND CARAVAN. WHEN WE CONTACTED SOMEONE ABOUT OBTAINING A TRANSMISSION, WE WERE INFORMED THAT THE MANUFACTURER HAD ALREADY SENT LETTERS TO DODGE DEALERSHIPS TO EXPECT TO BE CONTACTED ABOUT TRANSMISSION PROBLEMS ON THE 1996 & 1997 GRAND CARAVANS; THE DEALERSHIPS WERE TOLD THAT THE TRANSMISSIONS IN THESE VEHICLES WERE DEFECTIVE, BUT THAT THEY(MANUFACTURER) WOULD NOT HAVE THEM REPAIRED. MY HUSBAND WAS TRAVELING ON I-40 BUSINESS OUTSIDE OF WINSTON SALEM, NC, WHEN THIS HAPPENED. HE HAD WITH HIM OUR 8 YEAR OLD DAUGHTER AND MY STEP-DAUGHTER, THEY WERE STRANDED ON THE SIDE OF THE ROAD FOR OVER 4 HOURS, AND AT NIGHT. WE HAD PREVIOUSLY HAD A "PIN" OF SOME SORT IN THE TRANSMISSION REPAIRED AND THE VAN SEEMED TO BE FINE AFTER THAT; WE HAD NO OTHER INDICATION THAT THERE WAS A PROBLEM--THE VAN'S TRANSMISSION WENT OUT WITHOUT ANY INDICATION THAT THERE WAS A PROBLEM. THIS HAPPENED ON A VERY BUSY PART OF THE INTERSTATE; IT JUST SHUT DOWN AND COULD HAVE BEEN A VERY DANGEROUS SITUATION IF THEY HAD BEEN TRAVELING IN THE LEFT LANE OF TRAFFIC. DUE TO BEING IN THE RIGHT LANE, THEY WERE FORTUNATE ENOUGH TO GET IT OFF THE ROAD WITHOUT BEING HIT BY OTHER TRAFFIC. WE ALSO HAD TO HAVE THE VAN TOWED OVER 60 MILES TO GET IT HOME. I WOULD APPRECIATE ANY INFO. OR ASSISTANCE YOU CAN OFFER. PLEASE CONTACT ME IF OTHER INFO OR QUESTIONS ARE NEEDED. THANK YOU. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010777March 20, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 1998 DODGE GRAND CARAVAN HAD A COMPLETE TRANSMISSION FAILURE WHILE I WAS DRIVING IT LATE ONE EVENING. IT WOULD NO LONGER RESPOND TO ANY GEAR CHANGE AND IN FACT, IT SOUNDED AND SMELLED TERRIBLE! I WAS COMPLETELY STRANDED FOR SEVERAL HOURS ON A DARK WINDY ROAD UNTIL I COULD OBTAIN HELP. UPON INVESTIGATION ON THE INTERNET I SAW THAT THIS IS UNFORTUNATELY A COMMONLY KNOWN PROBLEM FOR DODGE OWNERS. I HAVE NEVER TOWED ANYTHING WITH MY CAR AND HAD ALL ROUTINE MAINTENANCE COMPLETED. THE TRANSMISSION REPAIR SHOP SAID THEY SEE THIS ALL THE TIME WITH CHRYSLER PRODUCTS. DANGEROUS!! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012165March 20, 2003
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
THE VEHICLE'S AIRBAG SENSOR LIGHT CAME ON INTERMITTENTLY. DEALER NOTIFIED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010793March 20, 2003
LATCHES/LOCKS/LINKAGES
MY 2000 DODGE GRAND CARAVAN HAS ON THREE OCCASIONS LOCKED ITSELF AFTER I CLOSED THE DRIVER DOOR. THE LOCKSMITH WHO CAME OUT AND THE REP I TALKED TO FROM CHRYSLER BOTH SAID THIS IS COMMON WITH THIS MODEL. IF THIS IS A COMMON PROBLEM, THERE SHOULD BE A RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011336March 19, 2003
EXTERIOR LIGHTING:HEADLIGHTS
PLASTIC HEADLIGHT LENS ON HEADLIGHTS STEADILY ERODE BY DUST OR OTHER CONTAMINATIONS IN THE FLOW OF AIR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012100March 19, 2003
SEAT BELTS:INTEGRATED CHILD SEAT
THE VEHICLE WAS EQUIPPED WITH AN INTEGRATED CHILD SEAT,IN WHICH THE STRAPS WERE LOOSE, AND DID NOT RETRACT WHEN THE VEHICLE STOPPED ABRUPTLY. *JB SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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