Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10049767December 15, 2003
AIR BAGS
MY WIFE WAS DRIVING THE 2002 DODGE GRAND CARAVAN SPORT DOWN THE STREET AND TURNED RIGHT TO GO TO WORK. ALL OF A SUDDEN BOTH AIR BAGS DEPLOYED AND SHUT THE ENGINE DOWN. SHE DIDN'T HIT ANYTHING. THEY JUST DEPLOYED ON THERE OWN. THAT WAS FRIGHTENING, BUT JUST LUCKY SHE WASN'T ON THE HIGHWAY WHEN IT HAPPENED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049681December 13, 2003
AIR BAGS, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:HORN
WE PURCHASED A USED 1999 GRAND CARAVAN. THROUGH RESEARCH WE FOUND THE CLOCKSPRING WAS THE PROBLEM. CRYSLER REFUSES TO FIX IT BECAUSE THEY SAID A DIFFERENT PART WAS USED AFTER THE LAST RECALL. THEY SAID SAVE OUR RECEIPT AND IF THERE ACTUALLY A RECALL WE WOULD BE REIMBURSED 100%.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049687December 13, 2003
SERVICE BRAKES, HYDRAULIC
BRAKES PULSE WHEN STOPPING, ESPECIALLY NOTICEABLE AT LOWER SPEEDS. VAN MILEAGE IS ABOUT 22,000 MILES. FIRST NOTICED THE PROBLEM AT ABOUT 8000-10,000 MILES, AND IT HAS STEADILY GOTTEN WORSE. IT IS QUITE PROMINENT NOW. PRESUMABLY THE ROTORS ARE WARPED. THE (ORIGINAL) BRAKE PADS ARE STILL IN VERY GOOD CONDITION. WE ARE VERY CONSERVATIVE DRIVERS AND RARELY MAKE FAST STOPS. DEALER SAYS BRAKES ARE WARRANTEED FOR ONLY A YEAR. APPARENTLY, SO ARE THE ROTORS. THE INCIDENT DATE IS THE DATE I POSTED THIS NOTICE. THE PROBLEM HAS BEEN ONGOING FOR WELL OVER A YEAR. WE DIDN'T NOTICE IT MUCH AT FIRST, BUT IT IS NOW PRONOUNCED ENOUGH ONE CANNOT MISS IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050435December 11, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
SERPENTINE BELT FELL OFF THE TENSION PULLEY, CAUSING A LOSS OF POWER STEERING. TSB 6088784 WAS ISSUED ON THE PROBLEM, WHICH INDICATED THAT CAUSE WAS RAIN/STAGNANT WATER, AND SNOW.*AK 1998 DODGE GRAND CARAVAN EXPERIENCED PROBLEM WHERE SERPENTINE BELT FELL OFF THE TENSION PULLEY CAUSING A LOSS OF POWER STEERING, POWER BRAKES AND ENGINE FAILURE. CHRYSLER CORPORATION SENT A MEMO TO THEIR DEALERSHIPS ADDRESSING HOW TO CORRECT THE PROBLEM. THE MEMO ALSO STATED THAT THIS PROBLEM WAS NOT A SAFETY ISSUE.*MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050438December 11, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION DISINTEGRATED. AS A RESULT, VEHICLE BECAME INOPERATIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049522December 10, 2003
AIR BAGS:FRONTAL
FAILURE OF AIRBAG SYSTEM TO DEPLOY DURING A VEHICULAR ACCIDENT. VEHICLE IMPACT HAD ENOUGH ENERGY TO BEND THE FRAME OF "COMPLAINT" VEHICLE. BOTH VEHICLES WERE WRITTEN-OFF BY THEIR RESPECTIVE INSURANCE COMPANIES. *LA
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10022191December 10, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
IF THE VEHICLE WAS IN OVERDRIVE AND THE GAS PEDAL WAS DEPRESSED FROM THE IDLE POSITION, THE VEHICLE JERKED FORWARD/STALLED OUT. THIS WAS CAUSED BY AUTOMATIC TRANSMISSION FAILURE.*AK AT 60,000 MILE THE TRANSMISSION FAILED AND CHRYSLER WOULD NOT HONOR ANY WARRANTY.*CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049427December 8, 2003
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, ELECTRICAL SYSTEM:HORN, VEHICLE SPEED CONTROL:CRUISE CONTROL
CLOCK ASSEMBLY FAULTY ON 1999 GRAND CARAVAN. THIS VEHICLE IS USED AS A COMPANY VAN. FIRST AIIRBAG LIGHT CAME ON THEN THE CRUISE CONTROL AND HORN STOPPED WORKING. TWICE IN EMERGENCY SITUATIONS THE HORN DID NOT WORK. HAD CLOCK ASSEMBLY REPLACED AT A COST OF $304.53. THIS SEEMS TO BE A MANUFACTURER PROBLEM AND A RECALL SHOULD BE IN PLACE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049430December 8, 2003
WHEELS:HUB, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, SEATS:MID/REAR ASSEMBLY
WE BOUGHT OUR DODGE GRAND CARAVAN ON MARCH 11TH 2000, WITHIN THE FOLLOWING MONTH WE TOOK THE VAN BACK TO THE LEITH DEALER SHIP THAT WE BOUGHT IT FROM TO COMPLAIN ABOUT A VERY LOUD POPPING NOISE THAT WAS COMMING FROM THE FRONT RIGHT WHEEL WELL AND WE WERE TOLD AND I QUOITE " THAT IS A NOISE THAT IS VERY COMMON TO DODGE VEHICLES" AND BASICLLY TOLD WE WOULD HAVE TO LIVE WITH IT. IT GOT WORSE SO WE TOOK IT BACK AGAIN TO THE SAME DEALERSHIP AND TOLD THEM THAT THE PROBLEM WAS DEFFIANTLY WORSE AND WOULD YOU PLEASE LOOK AT IT, AGAIN WE WERE TOLD THE SAME THING. ALL IN ALL WE TOOK IT BACK TO THE DEALERSHIP AT LEAST 3 OR 4 DIFFERENT TIMES AND EVERYTIME THE ANSWER WAS THE SAME. IN MARCH OF THIS YEAR (2003) WE TOOK OUR VAN IN TO A LOCAL FIRESTONE TO HAVE NEW TIRES BUT ON THE VAN AND I ASKED ONCE AGAIN IF THEY WOULD CHECK AND SEE IF THEY COULD FIND THE SOURCE TO THE NOISE, AND THEY DID. FOR 3 YEARS WE DROVE AROUND WITH THE WHEEL HUB COMMING OFF, IT TURNED OUT THE THE WHEEL HUB ASEMBLEY WAS LOOSE AND COMING OFF YOU COULD PULL THE WHEEL IN ALL DIFFERENT DIRECTIONS WITH IT TIGHTLY BOLTED TO THE VAN ITSELF, THE GAS STRUTS HAD TO BE REPLACED AND THE SWAY BAR LINK KIT HAD TO REPLACED ON IT ALSO. ALL IN ALL THE TOTAL BILL ENDED UP AS $800.09 TO GET THE VAN FIXED. WE HAVE ALSO HAD TO HAVE THE CALIPERS REPLACED TWICE ON THE VAN AND WE HAVE BEEN TOLD ONCE AGAIN THAT THIS IS ALSO COMMON TO DODGE VEHICLES. WE WOULD LOVE TO BE REIMBERSED FOR THIS BECAUSE THE DEALERSHIP SOLD US THIS VEHICLE IN THIS SHAPE AND KNEW IT AND THEN LIED ABOUT IT NOT ONCE BUT SEVERAL TIMES BUT THE DEALERSHIP IS NO LONGER IN BUSINESS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049244December 5, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
SERPENTINE BELT OF MY 1998 DODGE GRAND CARAVAN CAME OFF WHILE DRIVING DOWN THE HIGHWAY. I LOST ABS, POWER STEERING, RADIO, AND THE ENGINE OVERHEATED ALMOST IMMEDIATELY. MY DAUGHTERS WERE IN THE CAR AND I WAS IN HEAVY TRAFFIC. I COULD BARELY STEER THE VAN. I WAS ALARMED TO FIND THAT MANY OTHERS HAVE HAD THIS SAME PROBLEM. IF MY WIFE HAD BEEN DRIVING, I'M NOT SURE IF SHE COULD HAVE STEERED THE VAN. I COULD HAVE EASILY CAUSED AN ACCIDENT/INJURY/DEATH TO MYSELF OR OTHERS. THE BELT WAS NOT FRAYED, THE TENSIONER IS FINE. THE THING JUST SLIPPED OFF. IT WAS RAINING AT THE TIME AS WELL, MAKING A DANGEROUS PROBLEM ALMOST CATASTROPHIC.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049199December 4, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM
I BOUGHT THE VAN A YEAR AGO IN AUGUST WITHIN A COUPLE OF WEEKS I HAD ALREADY BROUGHT IT AND HAD TO HAVE THE TRANSMISSION SENSOR REPLACED. A COUPLE OF WEEKS LATER THE TOWER ON THE HEAD OF THE MOTOR BROKE AND I HAD TO GET ANOTHER MOTOR PUT IN. I HAVE OTHER MINOR BUT THE MAJOR PROBLEM NOW IS THE TRANSMISSION SENSOR AGAIN AND THE ABS BRAKES. I'M LOOKING AT THOUSANDS OF DOLLARS MORE ON THE TOP OF EVERYTHING ELSE. IN SEARCH FOR THE PARTS AT A REASONABLE PRICE WHICH IS USELESS, ONE OF THE GUYS I WAS TALKING E-MAILED ME THE RECALLS ON THAT VAN AND TOLD ME TO LOOK INTO IT SO HERE I AM. HEIDI BERGERON HELP! PLEASE I WAS ALSO TOLD ABOUT A MECHANIC THAT ALSO LOOKED AT THE VAN THAT A SPEED SENSOR IS OUT AND HE CLAIMS I NEED A NEW MOTOR PLUG WHICH ALL THEY SELL IS THE FULL WIRING HARNESS WHICH IS THOUSANDS OF DOLLARS MORE THAN THAT. I BOUGHT THE VAN FROM IT'S ORIGINAL OWNER IN JULY OF 2002. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049202December 4, 2003
STRUCTURE:BODY:DOOR
THERE IS A STRUCTURAL WEAKNESS IN THE FRONT DOORS OF DODGE/CHRYSLER MINIVANS THAT CAUSES DOOR FAILURE. THE DOORS BECOME IMPROPERLY ALIGNED WITH THE DOOR FRAME, MAKING THEM DIFFICULT OR IMPOSSIBLE TO OPEN AND CLOSE. THE DOOR ALSO FAILS TO LATCH PROPERLY AS A RESULT OF MISALIGNMENT. THIS CAN CAUSE THE DOOR TO FLY OPEN SUDDENLY WHILE THE VEHICLE IS MOVING, PARTICULARLY WHEN TURNING A CORNER. IT HAPPENED TO ME, BUT FORTUNATELY MY PASSENGER WAS WEARING HIS SEATBELT AND WAS NOT THROWN OUT OF THE CAR. OTHERS MIGHT NOT BE SO LUCKY. TWO AND A HALF YEARS AGO, WHEN THE DOORS ON MY 1995 GRAND CARAVAN BEGAN TO FAIL, I WENT TO AN AUTOBODY SHOP FOR REPAIR, THINKING IT WAS A SIMPLE MATTER OF REPAIRING WELDS. I WAS TOLD THAT THE DOOR HAD BEEN REPAIRED BEFORE (BY A PREVIOUS OWNER). I HAVE SINCE LEARNED THAT MY LOCAL DODGE/CHRYSLER DEALER HAS REPAIRED MANY DOORS, SO THIS IS NOT AN UNCOMMON PROBLEM. UNFORTUNATELY, AT LEAST IN THE CASE OF MY VEHICLE, THE DOORS WERE BRAISED, MAKING IT IMPOSSIBLE, I UNDERSTAND, TO WELD THEM. IT LOOKS TO ME AS IF THE ONLY LASTING REPAIR WOULD INVOLVE REINFORCING THE DOOR FRAME, WHICH WOULD INVOLVE EXTENSIVE BODY WORK. MY DOORS ARE FAILING AGAIN, AND I WANT A FIX THAT WILL LAST! IT SCARES ME TO DRIVE THE CAR, BECAUSE I'M AFRAID I WON'T BE ABLE TO GET OUT OF IT IN AN EMERGENCY. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049134December 3, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHEN THE GAS TANK IS FULL, FUEL LEAKS PROFUSELY FROM THE FUEL PUMP FLANGE, POOLING ON THE GROUND UNDER THE CAR. THIS SAME PROBLEM RESULTED IN A RECALL OF 96 MODEL YEAR CARAVANS AFTER ONLY SIX SMALL FIRES. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049925December 2, 2003
CHILD SEAT:HARNESS BUCKLE:INFANT
INTEGRATED CHILD SEAT LOCATED IN THE MIDDLE ROW HAD A FIVE POINT HARNESS SYSTEM. THE CABLE THAT LOCKED THE SEAT BELT IN PLACE BROKE, AND SEAT BELT WILL NOT STAY FASTENED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049079December 2, 2003
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
STEERING, HYDRAULIC POWER ASSIST HOSE, PIPING & CONNECTIONS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048851November 30, 2003
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WHILE GOING DOWN THE ROAD THE INTSURMENTS WILL HAVE A LOSS OF POWER. NO GAUGES, ODOMETER SPEEDOMETER. WHEN IT COMES BACK THE DOORS RELOCK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048863November 30, 2003
STEERING:RACK AND PINION:RACK
I AM WRITING IN REQUEST FOR YOUR ASSISTANCE IN A MATTER CONCERNING MY 2001 DODGE GRAND CARAVAN. RECENTLY WE BROUGHT OUR VEHICLE INTO MANAHAWKIN CHRYSLER PLYMOUTH; DODGE ON RT. 72 IN MANAHAWKIN, NEW JERSEY FOR SERVICE. WE WERE INFORMED THAT THE VEHICLE, WHICH HAD ONLY JUST HIT 39,000 MILES, WAS IN NEED OF A NEW STEERING RACK AND TIE RODS. I HAD THE VEHICLE REPAIRED AND YET THERE CONTINUES TO BE ODD NOISES IN THE FRONT END. A FEW DAYS LATER THE STEERING DID NOT FUNCTION, AS SOMEONE DID NOT CONNECT A POWER STEERING HOSE PROPERLY AND ALL THE FLUID LEAKED OUT. I AM NOW CONCERNED FOR THE SAFETY OF MY FAMILY. AS AN INDIVIDUAL WHO HAS A GOOD UNDERSTANDING OF AUTO MECHANICS, I AM CERTAIN THAT A STEERING RACK DOES NOT NORMALLY GO BAD SO EARLY IN THE LIFE OF A CAR. EVEN THE DODGE MECHANICS I HAVE SPOKEN TO HAVE INDICATED THAT THIS SHOULD NEVER HAVE HAPPENED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048791November 28, 2003
VEHICLE SPEED CONTROL
SPEEDOMETER WAS OPERATING ERRATICALLY. SOMETIMES IT WORKED FINE, SOMETIMES IT RACED FROM 0 TO 120 MPH, MOVING BACK AND FORTH RAPIDLY,AND SOMETIMES IT RESTED ON 0 MPH WHILE CAR WAS IN MOTION. WHEN STOPPED AT STOP SIGN AND / OR RED LIGHT AND WHILE VEHICLE IN GEAR, VAN SOMETIMES STALLED. VAN OFTEN STALLED WHEN MOVING IN REVERSE. FEARED THAT VEHICLE WOULD LOSE POWER AT HIGH SPEED, RESULTING IN A COLLISION. DEALER WORKED ON VAN FOR ONE FULL DAY. RETURNED VAN CLAIMING THAT PROBLEM WAS CORRECTED; REPLACED OUTPUT SPEED SENSOR. WITHIN FIVE MINUTES AFTER LEAVING DEALER, SPEEDOMETER BEGAN MOVING ERRATICALLY AGAIN. VEHICLE HAS BEEN WITH DEALER FOR OVER ONE WEEK. DEALER CLAIMED THAT SPEEDOMETER WOULD NOT ACT UP FOR THEM LONG ENOUGH TO DETERMINE PROBLEM. DEALER WANTED LONER VEHICLE RETURNED, BUTOWNER REFUSED; NOT UNTIL PROBLEM WAS CORRECTED. VEHICLE PURCHASED JUNE 2001 AND HAD LESS THAN 29000 MILES WHEN MALFUNCTION WAS NOTICED -- EARLY OCTOBER 2003.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048667November 25, 2003
SERVICE BRAKES, HYDRAULIC
THE DEALERSHIP REFUSED TO PERFORM THE HYDRAULIC ANTI-SKID SYSTEM RECALL (96V099000) BECAUSE THE VEHICLE PASSED A PRESSURE TEST. THE BRAKES FAILED TWICE WHICH RESULTED IN EXTENDED STOPPING DISTANCE. THE ABS AND SERVICE BRAKES WARNING LIGHT CAME ON AT THE TIME OF THE 2ND BRAKE FAILURE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048579November 24, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
WHEN THE BRAKE PEDAL WAS PRESSED, THERE WAS A GRINDING NOISE. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP AND THE MECHANIC INDICATED THE INSIDE BRAKE PADS WAS CONTINUOUSLY WEARING OUT THE ROTORS. ON SEVERAL OCCASIONS, THE MECHANIC HAD TO REPLACE THE BRAKES AND THE PROBLEM CONTINUED. PLEASE PROVIDE MORE DETAILED INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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