Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10052766January 10, 2004
SEAT BELTS:REAR/OTHER
I AM CONCERNED AS TO THE SAFETY OF THE GEN3 SEATBELTS IN MY DODGE GRAND CARAVAN. I BELIEVE THEY SHOULD BE REPLACED AS UNSAFE BUT AM FORCED TO PAY MY DEALER TO DO IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052772January 10, 2004
ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
EXPOSED, UNPROTECTED WIRING IN CARGO AREA.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052713January 9, 2004
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
I WOULD LIKE TO COMPLAIN THAT DAIMLER CHRYSLER IS STILL INSTALLING SEATBELTS (GEN3) IN THEIR VEHICLES AND HAS NOT ISSUED A RECALL ON PREVIOUS YEAR MODELS TO REPLACE THE FAULTY SEATBELTS. THIS IS EXTREMELY IMPORTANT TO ENSURE THE SAFETY OF PASSENGERS AS WELL AS DRIVERS OF THESE VEHICLES. I WOULD LIKE TO BE ABLE TO GET FREE REPLACEMENT OF MY BUCKLES OF MY MINIVAN AND SEE THAT THIS SORT OF NONSENSE REGARDING THE SAFETY OF PASSENGERS IN VEHICLES IS STOPPED NOW, BEFORE OTHERS ARE SERIOUSLY INJURED OR KILLED AS A RESULT. THIS SORT OF INFORMATION REGARDING FAULTY BUCKLES IS EXTREMELY DISTURBING AND SOMETHING NEEDS TO BE DONE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052660January 8, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER, STEERING:HYDRAULIC POWER ASSIST SYSTEM, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK, SERVICE BRAKES, HYDRAULIC
WHERE TO START, SINCE THE DAU WE BOUGHT IT IN 7/02, WE HAVE BROUGHT IT IN 3 TIMES FOR FAULTY WINDSHIELD WIPER PROBLEMS, WE LOST POWERING STEERING (THANK GOD MY WIFE WAS NOT DRIVING IT WITH OUR TWO SMALL KIDS), THE REAR HATCH DIDN'T WORK AND IT TOOK 3 MONTHS FOR US TO FINALLY GET IT FIXED, WE HAVE TO REPLACE THE BRAKE PADS AT 14,000 MILES, AND JUST RECENTLY THE ALTERNATOR HAD TO BE REPLACED. NOW THERE IS A PROBLEM WITH THE BRAKES THEY MAKE A HORRIBLE SOUND WHEN PRESSING ON THEM AND IS GOING INTO THE DEALER AGAIN NEXT WEEK. MY WIPER REFUSES TO DRIVE THE CARAVAN THAT WE BOUGHT SO IT WOULD BE EASIER FOR HER WITH THE KIDS, BUT SHE FEELS THAT SOMETHING ELSE IS GONNA GO WRONG. WE WROTE A LETTER TO CHRYSLER AND THEY RESPONDED "WE'RE SORRY FOR THE INCONVENIENCE". (THE DATE OF THE FIRST INCIDENT LISTED BELOW MAY NOT BE EXACTLY WHEN IT HAPPENED, THE PAPERWORK IS AT HOME.) *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052571January 7, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 1996 DODGE GRAND CARAVAN AND IT HAS HAD 4 TRANSMISSION FAILURES. CURRENTLY, THE 5TH TRANSMISSION IS IN THE VEHICLE. WE HAVE OWNED THE CARAVAN SINCE 1/97 WHEN IT WAS PURCHASED WITH ABOUT 50K MILES ON IT. IT WAS A LEASE TURN IN VEHICLE USED BY A SALESMAN NOT HAULING HEAVY LOADS BUT MAKING TOBBACCO SALES CALLS. I HAVE SPOKEN WITH OTHER SIMILAR VEHICLE OWNERS AND THERE HAS BEEN AN ISSUE WITH THE TRANSMISSION FAILING. I FEEL THAT DAIMLER CHRYSLER SHOULD RECALL THE TRANSMISSION FOR REPLACEMENT WITH A SATISFACTORY ONE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052595January 7, 2004
STRUCTURE:FRAME AND MEMBERS
MY 2001 DODGE GRAND CARAVAN SPORT HAD ITS SERPENTINE BELT SHREDDED AND ALTERNATOR BLOWN DUE TO SNOW PACKED UP IN THE ENGINE. THE ANGLE OF THE UNDERCARRIAGE AND THE FACT THAT THERE IS NO BLOCKER ON THE UNDERNEATH TO PREVENT THIS FROM OCCURING MADE THIS AN EXPENSIVE ORDEAL. I WAS TOLD BY DAIMLER/CHRYSLER THAT THERE WAS NO WAY THEY COULD CONTROL THE SNOW SO THIS WASN'T THEIR PROBLEM TO FIX. WHEN I BUY A VEHICLE, I EXPECT IT TO WORK IN ALL WEATHER AND ROAD CONDITIONS. IT SHOULD NOT MATTER IF THERE IS SNOW ON THE GROUND OR NOT. THEY SHOULD BE REQUIRED TO PREVENT THIS FROM HAPPENING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052514January 6, 2004
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
DODGE GC 2001 STALLED WHILE IN MOTION WITH NO WARNING DURING A VERY HEAVILY TRAVELED AREA IN A SCHOOL ZONE WITH MANY POTENTIAL HAZARDS. LUCKILY I WAS ONLY GOING ABOUT 10 MPHS AND COMING TO A STOP. I INTERRUPTED FLOW OF TRAFFIC AT TIME OF FAILURE AND WHEN THE TOW TRUCK CAME. A POLICE OFFICER HELPED DIRECT TRAFFIC. MECHANIC SAID LEAK DETECTION PUMP WENT OUT WHICH CAUSED THE PCM (POWER TRAIN CONTROL MODULE) TO SHORT OUT. THIS PCM CONTROLS MANY ELECTRICAL ELEMENTS. THE ENGINE LIGHT IS ON, THE SPEEDOMETER AND PASSENGER WINDOW DOESNT WORK AND I AM TOLD THAT SEVERAL SYSTEMS COULD FAIL BUT IT IS DRIVEABLE. I HAVE SEARCHED MANY DEALERSHIPS IN MANY STATES WITH ALL THE SAME ANSWER. THE PART I NEED, THE PCM, IS ON NATIONAL BACK ORDER. THERE ARE NONE AVAILABLE IN THE US. THIS IS THE ONLY VEHICLE I HAVE TO TRANSPORT MY CHILDREN. I CONTACTED DC CORP AND THEY WILL NOT TELL ME IF IT IS SAFE TO DRIVE W/ A FAULTY PCM. IT HAS BEEN 3 WEEKS AND MY VAN IS NOT FIXED. I AM AT THEIR MERCY AND THEY HAVE DENIED RESPONSIBILITY AS WELL AS A RENTAL REQUEST UNTIL MY VAN CAN BE FIXED PROPERLY. "UNFORTUNATELY, YOUR REQUEST FOR A RENTAL VEHICLE HAS BEEN DECLINED." THEY CLAIM "WE ARE UNABLE TO BE OF ASSISTANCE IN EXPEDITING PARTS THAT ARE NOT ON ORDER" THE PART HAS BEEN ORDERED. AGAIN I QUESTIONED THE SAFETY OF DRIVING THE VEHICLE WITH A FAULTY PCM WITH NO ANSWER AS OF YET. THEIR ARE OVER 250 PCM'S ON BACK ORDER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053316January 5, 2004
SEAT BELTS:INTEGRATED CHILD SEAT
THE INTEGRATED CHILD SEAT BUCKLE DOESN'T LATCH ALL THE TIME, AND IT IS HARD TO RELEASE. THE INTEGRATED SEAT IS LOCATED ON THE PASSENGER'S SIDE MIDDLE BENCH SEAT. MECHANIC STATED TO THE CONSUMER THAT THE BUCKLE WAS DEFECTIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053358January 5, 2004
AIR BAGS
WHILE DRIVING 45 MPH CONSUMER'S VEHICLE WAS HIT BY ANOTHER VEHICLE THAT CROSSED OVER THE MEDIAN. UPON IMPACT, PASSENGER'S SIDE AIR BAG DEPLOYED BUT THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY. DRIVER'S ANKLE WAS SHATTERED AND RECEIVED CONTUSIONS TO THE CHEST.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10053381January 5, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED AT 40 MPH. TRANSMISSION WAS REPLACED BY THE MECHANIC.*AK *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052391January 5, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
WHILE DRIVING AT 45 MPH SERPENTINE BROKE. THIS IS THE FOURTH TIME SUCH AN OCCURANCE HAS HAPPENED WITH COMPONENTS RELATED TO THIS SYSTEM. EACH REPAIR AVERAGES 250-300 DOLLARS. THIS POSES A RISK TO US AS AS A FAMILY AS THE VEHICLE FAILS WITHOUT WARNING, IN A HIGHWAY THIS COULD PROVE DISASTROUS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052406January 5, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
SERPENTINE BELT COMES OFF WHEN VEHICLE HAS GONE THROUGH WATER, SNOW OR SLUSH CAUSING LOSS OF STEERING CONTROL, ELECTRICAL POWER, ENGINE COOLING; ALL OF WHICH MAY BE CAUSE OF OTHER PROBLEMS IF VEHICLE IS NOT IMMEDIATELY STOPPED AND TAKEN SOMEWHERE FOR THE BELT TO BE RE-INSTALLED. MANUFACTURER HAS IDENTIFIED PROBLEM AND A SOLUTION (TSB#070299, NHTSA#606159), WHICH IS ENGINEERING RELATED, YET DOES NOT RELEASE THIS AS A RECALL. IT WAS SERVICED 8/12/03 (BLOUIN) TO REPLACE THE ORIGINAL BELT, HAS HAD PROBLEM SINCE THAT REPLACEMENT YET MANUFACTURER DOES NOT ACKNOWLEDGE RESPONSIBILITY TO CORRECT THEIR ENGINERRING ERROR AT THEIR COST (LEE). REPAIR SHOULD BE A RECALL CONDITION TO REPAIR A SITUATION THAT CAN CAUSE FATALITIES IF IT OCCURRED UNDER HIGHWAY CONDITIONS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052359January 4, 2004
ELECTRICAL SYSTEM:HORN, AIR BAGS:FRONTAL, VEHICLE SPEED CONTROL:CRUISE CONTROL
I HAVE A 1996 DODGE GRAND CARAVAN AND MY AIRBAG LIGHT STAYS ON, HORN AND CRUISE CONTROL HAS GONE OUT. I HAVE 3 OTHER FRIENDS WITH THE SAME PROBLEM AND I FEEL THIS SHOULD BE A RECALL FIX IF SO MANY OTHER SAME YEAR VEHICLES HAVE THE SAME EXACT PROBLEM. I EVEN FOUND A WEBSITE WITH MANY OTHERS LISTED HAVING THE SAME PROBLEM. I HAVE RECENTLY RETURNED FROM KUWAIT IN THE MIDDLE EAST AND WHEN I BEGAN DRIVING MY VAN AGAIN THIS PROBLEM WAS IDENTIFIED. THIS IS DEFINITELY A SAFETY HAZARD. PLEASE LET ME KNOW IF I CAN TAKE TO A DEALER NEAR ME TO HAVE FIXED FREE OF CHARGE? *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052369January 4, 2004
ELECTRICAL SYSTEM:HORN, AIR BAGS:FRONTAL
I LIKE TO FILE A COMPLAINT REGARDING 2000 DODGE GRAND CARAVAN. THIS VEHICLE HAS EXPERIENCED THE SAME PROBLEM OTHER OWNERS HAVE COMPLAINED ABOUT REGARDING THE HORN AND AIR BAG NOT FUNCTIONING DUE TO A DEFECTIVE CLOCKSPRING HARNESS. CHRYSLER HAS REFUSED TO RECALL THIS COMPONENT OR ACKNOWLEDGE THIS AS A SAFETY ISSUE OTHER THAN SAYING IT SHOULD BE FIXED. MOST MINI-VAN OWNERS TRANSPORT FAMILIES IN THESE VEHICLES AND IT IS A SHAME THAT CHRYSLER WON'T DO ANYTHING ABOUT IT. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051521January 2, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
2001 DODGE GRAND CARAVAN- BAD PUMP & TORQUE CONVERTER ON TRANSMISSION. NLY 55, 000 MILES! ARRANTY IS INSUFFICIENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052255January 2, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS MALFUNCTION. THEY WILL EITHER COME ON OR GO OFF WITHOUT TURNING THE SWITCH. THIS IS A COMMON PROBLEM, AND THERE'S A TSB ON THIS ISSUE, INDICATING THAT THE FAILING PART IS THE BCM (NOT FOUND IN ARTEMIS), PER THE DEALERSHIP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051538January 2, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHEN IN DRIVE AND SITTING AT STOP LIGHT OR STILL THE MOTOR RUNS ROUGH. IT FEELS LIKE THE ENGINE WILL SHUT OFF.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051493January 1, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
GEAR SHIFT DISENGAGED FROM PARK WHILE VEHICLE IGNITION WAS OFF. PURSE STRAP LOOPED OVER GEAR SHIFT AS OWNER WAS EXITING VEHICLE CAUSING VEHICLE GEAR SHIFT TO MOVE FROM PARK, VEHICLE BEGAN TO ROLL BACKWARDS CAUSING OWNER TO SLIP UNDER LEFT FRONT WHEEL. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10051394December 31, 2003
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT, EQUIPMENT
THE HATCHBACK SUPPORT STRUT ON MY CARAVAN FAILED TODAY - THE BOLT THAT SUPPORTS THE STRUT IN THE CAR BODY SHEARED OFF, WHILE THE VEHCILE WAS STOPPED AT A STOP SIGN. THE STRUT EXPANDED INSIDE THE CAVITY IN THE BODY AS FAR AS IT COULD ONCE THE BOLT SHEARED. I BROUGHT MY CAR IN FOR THE RECALL (97V079000) IN ABOUT 1997. I KNOW CHRYSLER PERFORMED THE RECALL BECAUSE THE NEW "BIGGER" WASHERS ARE ON THE LIFT SUPPORTS. AS I HAVE NO WAY TO EXAMINE THE BOLTS FOR STRESS CRACKING, THERE IS NO MAINTENANCE I CAN PERFORM TO INSURE THE REAR LIFTGATE WON'T FALL ONTO THE HEAD OF ME OR SOMEONE IN MY FAMILY. WAS THIS SUPPOSED TO BE A ONE-TIME RECALL FOR CHRYSLER? I GOT THE IMPRESSION THAT THIS RECALL WAS SUPPOSED TO "FIX" THE SHEARING BOLT PROBLEM, BUT IT IS SURPRISING TO ME THAT IT HAS RETURNED. I THINK IT IS VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052174December 31, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING, THE AUTOMATIC TRANSMISSION FAILED TO SHIFT GEARS. PLEASE PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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