Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10046543November 7, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER
THE WINDSHIELD WIPERS WILL OPERATE SPORADICALLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046549November 7, 2003
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
WHILE DRIVING 35 MPH THE 1/8 INCH THICK METAL CABLE HOLDING THE SPARE TIRE UNDERNEATH THE VEHICLE SNAPPED, CAUSING THE SPARE TIRE TO FALL OFF ONTO THE HIGHWAY. NO DAMAGE TO VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046485November 6, 2003
STEERING:RACK AND PINION
WHILE DRIVING CONSUMER HEARD A NOISE COMING FROM THE RACK AND PINION. ALSO, THERE WAS VIBRATION IN THE STEERING WHEEL WHEN DRIVING OVER A MINOR BUMPS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045486November 5, 2003
STEERING:HYDRAULIC POWER ASSIST SYSTEM
THE POWER STEERING IS MAKING A SPORADIC WHINING NOISE ONLY IN THE FIRST FEW MILES OF DRIVING WHEN THE VEHICLE IS COLD. TRYING TO WORK WITH LOCAL DEALER TO REPLACE THE PUMP, HOWEVER, SINCE IT DOESN'T HAPPEN ALL THE TIME THEY CAN'T "FIX IT IF THEY DON'T HEAR IT" I DIDN'T CONSIDER THIS A SAFETY CONCERN UNTIL RECENTLY. IT'S HAPPENING SO OFTEN NOW THAT I FEAR THE POWER STEERING WILL FAIL. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045504November 5, 2003
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
DURING THE COURSE OF A SHORT TRIP, THE POWER STEERING ASSIST FAILED COMPLETELY. THE FLUID DRAINED FROM THE SYSTEM THROUGH A HOLE CAUSED BY A RUST-THROUGH OF THE STEEL POWER STEERING LINES WHICH ARE COMPLETELY EXPOSED TO ADVERSE ENVIRONMENTAL CONDITIONS UNDER THE VEHICLE. UPON INSPECTION, IT WAS DISCOVERED THAT BOTH THE SUPPLY AND RETURN LINES, MADE OF STEEL WERE EXTENSIVELY RUSTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040522November 4, 2003
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
THERE WAS A PROBLEM WITH THE ENGINE AND TRANSFER CASE. WHILE DRIVING THE CONSUMER NOTICED A FLAT TIRE. THE SPARE TIRE WAS PLACED ON THE VEHICLE AND THE CONSUMER STARTED TO DRIVE FOR 10 MILES WHEN SUDDENLY THE VEHICLE STARTED SMOKING. THE VEHICLE WAS TAKEN THE REPAIR SHOP AND THE CONSUMER WAS TOLD THAT TRANSFER CASE HAD BURNED OUT DUE TO THE SPARE TIRE NOT BEING THE SAME SIZE AS THE REGULAR TIRE. THE TRANSFER CASE BURNED OUT BECAUSE THE VEHICLE WAS ON ALL WHEEL DRIVE. (AS STATED IN THE TSB 21 05 00, BUT CONSUMER'S WARRANTY EXPIRED) THE CONSUMER REQUESTED A FULL REIMBURSEMENT OF THE MONIES SPENT ON REPAIR(S). *AK *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045366November 3, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION PROBLEMS, NOT SHIFTING INTO GEAR AND WHEN IN DRIVE EVEN ON A SLIGHT INCLINE CAR ROLLS BACKWARDS. THE LATTER COULD CAUSE AN ACCIDENT IF THE CAR IN BACK IS TOO CLOSE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042378November 3, 2003
SUSPENSION:FRONT
WHILE GETTING HAVING THE VEHICLE SERVICED, THE CONSUMER NOTICED THAT THE BODY STRUT MOUNT TOWER HAD COMPLETELY RUSTED OUT ON THE DRIVER SIDE. THE CONSUMER WAS TOLD BY A CERTIFIED MECHANIC THAT AFTER A FEW MORE MILES THE ENTIRE FRONT SUSPENSION WOULD COLLAPSE. *AK *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046146October 31, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
WHILE DRIVING AT HIGHWAY SPEED FRONT END VIBRATED STRONGLY. TOOK VEHICLE TO DEALER, AND THE DEALER REPLACED ROTORS AND CALIPERS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045087October 30, 2003
EQUIPMENT:MECHANICAL, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
1997 DODGE GRAND CARAVAN CAR SERPENTINE BELT WAS MAKING NOISE. WAS TOLD IT WAS WORN AND NEEDED TO BE REPLACED. REPLACED SERPENTINE BELT. DROVE CAR IN HEAVY RAIN, SERPENTINE BELT FELL OFF. TOWED CAR TO DEALER REPLACED BELT AND SENT ME ON MY WAY. SAME DAY DROVE CAR IN HEAVY RAIN, SERPENTINE BELT FELL OFF. TOWED CAR TO DEALER. DEALER CHECKED WITH CHRYSLER ON FIXES. INSTALLED A CLIP. THIS WAS SUPPOSE TO SOLVE MY PROBLEMS. NO HEAVY RAIN FOR A WHILE. THEN, DROVE MY CAR IN HEAVY RAIN, SERPENTINE BELT FELL OFF AGAIN. TOWED CAR TO DEALER. WAS TOLD THEY WERE GOING TO REPLACE THE TENSIONER AND THAT WAS PRETTY MUCH ALL THEY COULD DO. THEY SUGGESTED THAT I DON'T DRIVE THE CAR INTO PUDDLES. WE ALL KNOW THAT THIS IS IMPOSSIBLE. STATED TO THE DEALER, THAT I DROVE THROUGH PUDDLES WITH NO PROBLEMS BEFORE THEY REPLACED THE SERPENTINE BELT. I'VE ONLY HAD THIS PROBLEM SINCE IT WAS REPLACED. THEY DID NOT HAVE A ANSWER FOR ME, AGAIN THEY SAID "YOU SHOULDN'T BE DRIVING IN PUDDLES". I ASKED IF I CANNOT DRIVE IN PUDDLES WHAT AM I SUPPOSED TO DO. THEY SAID TURN AROUND AND FIND A DIFFERENT ROUTE. I FIND THIS HARD TO BELIEVE. WHAT IF I'M ON A HIGHWAY? SHOULD I TURN AROUND? I'VE DONE SOME SEARCHING ON THE WEB AND HAVE FOUND THAT I AM NOT THE ONLY PERSON WHO OWNS A CARAVAN THAT IS HAVING THIS PROBLEM. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045108October 30, 2003
EQUIPMENT, STRUCTURE:BODY:DOOR
WE HAVE A 2001 DODGE GRAND CARAVAN WITH DUAL SLIDING DOORS AND POWER LEFTISTS. THE POWER SLIDING DOOR WAS STARTING TO CLOSE AND IT HIT MY WIFE'S HAND AND DID NOT STOP. IT CUT 3 FINGERS ON HER HAND. AS IT WAS HITTING HER HAND SHE PUT PRESSURE ON THE DOOR AND IT WENT BACK. WE HAVE REPORTED THIS TO DODGE AND THEIR ACCIDENT DEPARTMENT SAID SOMEONE WOULD CONTACT US TO INSPECT THE VEHICLE. THEY HAVE NOT DONE SO. I HAVE THREE SMALL CHILDREN AGES 2 YEARS TO 4 YEARS AND IF THE DOOR HIT THEM IT WOULD CRUSH THEM POSSIBLY TO DEATH. *LA
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10046281October 29, 2003
AIR BAGS
REQUEST FOR REIMBURSEMENT FOR RECALL CLOCKSPRING REPAIR ON DODGE GRAND CARAVAN. *MR THE VEHICLES EXPERIENCED CLOCK SPRING FAILURE PRIOR TO RECALL NOTIFICATION. THE CONSUMER REQUESTED REIMBURSEMENT AND RECEIVED IT BUT THE CONSUMER ALSO WANTS TO BE COMPENSATED FOR OTHER EXPENSES. *TS *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043825October 28, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
SERPENTINE BELT FALLS OFF WHEN WATER GETS ON IT, RESULTING IN LOSS OF POWER STEERING AND CONTROL. I UNDERSTAND THIS IS A WIDE SPREAD PROBLEM AND AM CONCERNED THAT MY FAMILYS' SAFETY WILL BE IN JEPARDY EACH TIME THIS HAPPENS. IT HAS HAPPENED FOUR TIMES TO US AND I FEEL THIS WARRANTS A RECALL BEFORE SOMEONE LOSES THEIR LIFE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044823October 27, 2003
EXTERIOR LIGHTING:HEADLIGHTS
THE HEADLIGHTS WERE DIM AND CONSUMER WAS UNABLE TO SEE CLEARLY ON THE HIGHWAY WHILE DRIVING AT NIGHT. DRIVER TOOK THE VEHICLE TO DEALER FOR ANALYSIS. MECHANIC REPLACED THE HEADLIGHT BULBS, BUT PROBLEM RECURRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043691October 27, 2003
AIR BAGS, ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
5-8-02 WIRING HARNESS FALLS INTO SERPENTINE BELT. HARNESS NOT REPLACED, REPAIRED ALSO REPLACED CAM SENSOR. I WAS TOLD THE BELT WASN'T PUT IN PROPERLY AT THE AT THE DODGE PLANT. VAN HAS INTERMITTENT POWER SURGES. DEALER CANT FIND ANYTHING. DODGE GAVE ME AN EXTENDED WARRANTY BECAUSE OF THIS PROBLEM. I THINK THEY KNEW SOMETHING.-27-03 REPLACED TRANSMISSION SOLENOID PACK. *AK 2-25-03 VAN MAKING HUMMING NOISE, COULD NOT FIND PROBLEM 8-22-03 AIR BAG LIGHT IS ON.REPLACED PASSANGER SIDE AIRBAG. 8-22-03 SPEEDOMETOR OUT OF CALIBRATION, INSTRMENTS FLIPPED AROUND BACKWARDS 9-30-03 LEFT FRONT STABOLIZER BAR MAKING NOISE. REPARED 9-30-03 CAR SHAKING DURING A TURN, REPAIRED 9-29-03 POWER SURGE AGAIN, CAN'T FIND THE PROBLEM 10-22-03 AIR BAG LIGHT ON AGAIN, REPLACED CLOCK SPRING. I'M CONSULTING AN ATTORNEY, I FEEL THIS VAN IS NOT SAFE. I WANT DODGE TO REPLACE THE VEHICLE, IT'S A LEMON AND A DANGER ON THE ROAD! WHO'S TO SAY IF THE AIR BAG WON'T GO OFF AS I'M DRIVING...OR MAYBE NOT, WHEN I NEED IT. THIS VEHICLE CLEARLY HAS AN ELECTRICAL PROBLEM THAT WILL NEVER BE FOUND. VOSS DODGE HAS BEEN VERY UNDERSTANDING ABOUT THIS PROBLEM. UNFORTUNATELY THEY CAN'T FIGURE IT OUT EITHER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043551October 25, 2003
EQUIPMENT:ELECTRICAL, STEERING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
I OWN A 1999 DODGE GRAND CARAVAN, SPORT EDITION. YESTERDAY WHILE MY WIFE WAS MAKING A RIGHT TURN ON THE STREET, THE STEERING FROZE AND THE BRAKES FAILED. SHE WENT STRAIGHT ON THE OTHER SIDE OF THE CROSS STREET AND THE VAN WENT DEAD. UPON STARTING THE VAN AGAIN, THE "SERVICE ENGINE SOON" LIGHT CAME UP. THE SPEEDOMETER WAS UNRESPONSIVE AND SOMEHOW WE BROUGHT THE VAN HOME. THIS IS PROBABLY THE SPEED SENSOR THAT HAS GONE BAD AGAIN. THREE MONTHS AGO WHEN I WAS DRIVING THE VAN ON THE FREEWAY, THE VAN WENT UNRESPONSIVE AND I HAD TO PULLOVER. UPON STARTING THE VAN, IT SHOWED THE SERVICE ENGINE SOON LIGHT AND WOULD NOT CATCH UP HIGHWAY SPEED. I HAD TO DRIVE AT 35 MPH SPEED ON FREEWAY AT VERY HIGH ENGINE REVOLUTIONS AND COME HOME. THE DEALER REPLACED THE SPEED SENSOR TO FIX THE PROBLEM. THE SERIOUS THING OF THE PROBLEM IN THIS VAN IS THAT THE PROBLEM OCCURS SUDDENLY WHILE THE VAN IS IN MOTION. YESTERDAY AND THREE MONTHS AGO IT COULD HAVE RESULTED IN A FATAL ACCIDENT. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043532October 24, 2003
STEERING:RACK AND PINION
FRONT END ROAD NOISE THAT TWO MECHANICAL SHOPS ATTEMPTED TO REPAIR BY REPLACING SWAY BAR BUSHINGS IN ONE SHOP AND A TIE ARM IN THE SECOND SHOP ENDED UP NOT CORRECTING THE PROBLEM. FURTHER INVESTIGATION DETERMINED IT WAS THE RACK AND PINION. CLERK AT THE DEALERSHIP INDICATED THEY HAD A THOUSAND ON ORDER, NO EXAGGERATION. HE INFORMED ME THAT THEY ALL GO ON THE CHRYSLER MINIVANS. MY VAN IS A 2001 GRAND CARAVAN SPORT WITH 42000 MILES. MANUFACTURER WILL NOT DO ANYTHING TO ASSIST. SOUNDS LIKE A RECALL IS IN ORDER IF THEY ARE AS PROBLEMATIC AS I HAVE BEEN INFORMED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040328October 24, 2003
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
THE JACK THAT CAME EQUIPPED WITH THE VEHICLE SUDDENLY COLLAPSED WHILE IN USE. CONSUMER BELIEVED THAT THE STATIONERY BOLT WAS DEFECTIVE. *AK UPON INSPECTION IT WAS EVIDENT THAT THE TREADS IN THE STATIONARY BOLT FAILED COMPLETELY. *TS *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043415October 23, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
BRAKE LIGHT KEPT COMING ON, BUT ONLY WHEN TURNING LEFT. TOOK VAN TO DEALER WHERE BOUGHT NEW IN SEPT. 2000 - GUPTON MOTORS IN SPRINGFIELD, TN. SERVICE REP SAID THAT'S NORMAL AND IT MEANS BRAKES NEED REPLACING. REPLACED BRAKES. ALSO, TIRES DON'T LAST AS LONG AS THEY SHOULD, EVEN UNDER NORMAL DRIVING CONDITIONS. RIDING ON 3RD SET WITH LESS THAN 65,000 MILES. DEALER HELP? YEAH, RIGHT. WHAT A JOKE! LOCAL INDEPENDENT GARAGE DIAGNOSED CURRENT PROBLEM AS BEING MASTER CYLINDER LEAK. NEEDS REPLACING. CONTACTED MANUFACTURER, BUT THEY SAY THEY KNOW OF NO PROBLEMS RELATING TO THIS. PARTICULAR DEALER DOESN'T CARE EITHER. TYPICAL, BUT THEY SHOULD THINK ABOUT FUTURE SALES TO ME OR ANYBODY I TALK TO. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043416October 23, 2003
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
RECENTLY MY POWER STEERING STARTED MAKING A NOISE WHEN I TURNED. THE VAN HAS 38,000 MILES ON IT. WHEN THE DEALERSHIP REFUSED TO LOOK AT IT UNDER WARRANTY I CALLED DIAMLERCHRYSLER AND COMPLAINED. 2,000 MILES OVER WARRANTY SHOULD NOT PREVENT THEM FROM FIXING A PROBLEM WITH THE STEERING! DIAMLERCHRYSLER AUTHORIZED THE REPAIRS AT NO COST TO US. THE DEALERSHIP TOLD US LATER THAT THERE IS A KNOW DESIGN FLAW WITH THE RESERVOIR, BUT NO RE-CALLS HAVE BEEN ISSUED. WE WERE LUCKY, THE PROBLEM OCCURRED CLOSE ENOUGH TO THE WARRANTY TO GET DIAMLERCHRYSLER TO PAY, BUT I PERSONALLY FEEL THAT KNOWN FLAWS SHOULD BE FIXED AT THE COMPANY'S EXPENSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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