Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10202862September 13, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
DIGITAL DAHBOARD DISPLAY GOES BLANK WHILE DRIVING. DRIVER CANNOT READ ANY GAUGES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202737September 12, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE GAUGE CLUSTER ON OUT 1997 DODGE GRAND CARAVAN IS FAULTY. WE CANNOT TELL HOW FAST WE ARE GOING, WHAT GEAR THE CAR IS IN,ETC. IT IS A VERY DANGEROUS PROBLEM THAT THE MANUFACTURER SHOULD BE MADE TO FIX! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202251September 8, 2007
ELECTRICAL SYSTEM
VEHICLE--DODGE GRAND CARAVAN (2005)- WAS TRAVELING ABOUT 30 MILES AN HOUR AND RIGHT FRONT FENDER/LIGHT AREA STRUCK CONCRETE BARRIER. IMMEDIATELY UPON IMPACT, SPARKS CAME SHOOTING OUT, TIRE CAUGHT ON FIRE AND CAR BURST INTO UNCONTROLLABLE FLAMES. THE ENTIRE CAR WAS TORCHED AND DECLARED A TOTAL LOSS. PICTURES ARE AVAILABLE. AFTER TALKING TO BODY SHOP, FROM ESTIMATION OF STRUCTURE DAMAGE FROM IMPACT WAS APPROXIMATELY $2000-3000, HOWEVER NOW BECAUSE OF FIRE, THE VAN IS A TOTAL LOSS. I LITERALLY HAVE 3 TIRES AND A LICENSE PLATE REMAINING. *TR
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10202129September 7, 2007
STEERING
I BOUGHT A 2000 GRAND CARAVAN USED FROM CARMAX WITH 64,000 MILES. I HAVE HAD 3 INCIDENCES WHERE THE POWER STEERING BELT COMES OFF IN THE RAIN AND I AM UNABLE TO STEER THE CAR. MY MECHANIC HAS SAID THAT HE HAS SEEN THIS DEFECT WITH 1999 AND 2000 MODELS. I HAVE 2 YOUNG CHILDREN AND THIS IS AN EXTREMELY DANGEROUS SITUATION! YOU NEED TO RECALL IMMEDIATELY. I AM EXTREMELY SCARED EVERY TIME IT RAINS AND AFRAID THAT I WILL HAVE AN ACCIDENT OR WORSE. PLEASE HELP IMMEDIATELY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201731September 3, 2007
SUSPENSION, EXTERIOR LIGHTING:HEADLIGHTS, FUEL SYSTEM, OTHER, STRUCTURE:BODY, VISIBILITY
I HAD PURCHASED MY VEHICLE DECEMBER 26, 2004. I AM THE NOT-SO-PROUD OWNER OF A 2005 DODGE GRAND CARAVAN SE. THERE WERE 20 K(GIVE OR TAKE A THOUS MILES) MILES ON IT WHEN I PURCHASED IT, AND IT CURRENTLY HAS JUST SHY OF 79K. ALL OF THE LISTED COMPLAINTS HAVE HAPPENED SINCE OWNING THE VEHICLE FOR 3 MONTHS OR LESS... 1---WHEN I PURCHASED THE LEMON, I HEARD A THUDDING SOUND, WHILE DRIVING (COMING FROM THE FRONT DRIVER WHEEL WELL SIDE). I WAS ASSURED THAT THIS WAS ROAD NOISE. I PERSISTED SOMETHING WAS WRONG, ON THE 3RD ATTEMPT, THEY HAD TIGHTED/REPLACED A "SWAY BUSHING" (FORGIVE ME I THINK THAT IS WHAT IT WAS CALLED). I DIDN'T HEAR THE NOISE FOR A COUPLE OF DAYS AND IT RETURNED. I HAD BROUGHT IT IN ABOUT 3 ADDITIONAL TIMES TO 2 DIFFERENT DEALERS, FINALLY TELLING ME THEY CAN NOT DUPLICATE THE PROBLEM, THEIR SUGGESTION TO BE WAS TO TURN UP THE RADIO!! OUT OF PURE IT GETS ON MY !@#$ NERVES ATTITUDE, TOOK IT TO ANOTHER PLACE I 6/07, AND REPLACED THE STRUTS AND SHOCKS....STILL HEAR THE THUDDING....2.5 YEARS AFTER INITIAL COMPLAINT! 2----MY HEADLIGHTS MOST OF THE TIME, DO NOT COME ON. OR IF YOU ARE DRIVING AT NIGHT, THEY GO OFF WITHOUT NOTICE...HOW IS THIS SAFE FOR ME AND MY FAMILY...AGAIN COULD NOT DUPLICATE. 3----MY WIPERS RUB FUNNY WHILE IN USE, WHICH FINALLY CAUSED MY BACK WIPER TO JUST NOT WORK ON 7/4/2005. I GO THRU AN UNREASONABLE PAIRS OF WINDOW WIPERS---ONCE AGAIN, COULD NOT DUPLICATE. THIS REPAIR IS STILL ON THE BACK BURNER FOR ME TO FIX. 4--HAD TO REPLACE THE EGR VALVE TO PASS INSPECTION/EMISSIONS....WHAT ABOUT 7/70? 5-RUST! I HAVE SEVERAL RUST BUBBLES COATING MY WHITE MINI-VAN LIKE A YOUNG CHILD COMING OF AGE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201588August 31, 2007
EXTERIOR LIGHTING:TAIL LIGHTS
THE TAIL LIGHT COVER ON THE PASSENGER REAR BLEW OFF AS I TRAVELED ON A HIGHWAY. THE TAIL LIGHT COVER HAD COME LOOSE. WHEN EXAMINED THE GLUE APPEARED TO HAVE FAILED. I THOUGHT IT WAS STRONG ENOUGH TO HOLD. I WAS WRONG. NOW I HAVE A TAIL LIGHT WITHOUT A LENS SO THE LIGHTS ARE WHITE WHEN I PUT ON MY BRAKES OR TURN SIGNAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201285August 30, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR
AT 62,000 MILES THE CAR WOULD NOT SHIFT INTO GEAR. AFTER MOVING THE GEAR SHIFT ALL THE WAY UP AND DOWN IT ENGAGED, BUT BEGAN DOWNSHIFTING VERY HARD FROM 4TH TO 3RD. DEALER PERFORMED MAINTENANCE AND REPROGRAMMED THE MODULE WHICH RESOLVED THE PROBLEM FOR ABOUT 8,000 MILES. AGAIN, SAME THING HAPPENED THIS TIME DEALER JUST REPROGRAMMED MODULE. THE PROBLEM WAS RESOLVED FOR ABOUT 9,000 MILES AND AGAIN THE TRANSMISSION HAS BEGUN DOWN SHIFTING VERY HARD. WHEN DECELERATING THE CAR CLUNKS AND CATCHES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201082August 29, 2007
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
I FILED A COMPLAINT ON 28 AUG 2007 REGARDING MY VEHICLE AND THE SERPENTINE BELT ISSUE. I HAD TO HAVE MY VEHICLE TOWED AND IT IS GOING TO COST APPROX. 500.00 TO REPAIR THE VEHICLE FOR THE 7TH TIME. I HAVE FOUND THE ANSWER TO THE PROBLEM THAT 30+ FOLKS ON THIS SITE ALONE ARE HAVING. #1 THE BELT IS SMOOTH ON ONE SIDE AND GROOVED ON THE OTHER SIDE SO WHEN OIL, RAIN ETC. TOUCHES THE BELT, IT SLIPS OFF. WHAT I FOUND IT THAT THERE IS A DRAIN HOSE THAT SITS ON THE LEFT SIDE OF THE BELT WHEN THE WATER FROM RAIN COMES THROUGH THE DRAIN FROM THE WINDSHIELD INTO THIS HOSE, AND DRIPS RIGHT ON TOP OF THE BELT CAUSING IT TO BE FAULTY. THE HOSE HAS TO BE DIRECTED INTO A DIFFERENT PLACE . I ALSO FOUND THAT G. AUTO MAKES A KIT THAT COMES WITH THE BELT, TENSIONER AND ALL ACCESSORIES TO FIX THE PROBLEM PERMANANTLY. THE DIFFERENCE IS THAT THE HOSE AND THE TENSIONER IS GROOVED TO PROVIDE NO SLIPPAGE. I HAVE SPOKEN TO 2 AUTO DEALERS THAT HAVE ADVISED ME THAT THEY HAVE HAD NUMEROUS PROBLEMS WITH THIS ISSUE INCLUDING A SHOP IN TENNESSEE THAT SAID THAT THEY HAVE WORKED ON 15 2000 DODGE GRAND CARAVANS IN THE LAST 2 MONTHS WITH AN AVERAGE OF 4-8 BELTS BEING LOST AND HAVING TO BE REPLACED FOR EACH VAN FROM 2000. THERE IS NOWHERE TO COMPLAIN, SO YOU WOULD NOT BE AWARE OF THE SEVERITY OF THIS ISSUE WITH OUT CHECKING INVENTORIES. I HAVE BEEN TOLD BY DODGE DEALERS THAT THEY KNOW ABOUT THE KITS AND THE PROBLEM AND I HAVE CONTACTED DODGE CORPORATION BUT AS YOU AND I KNOW, A RECALL WILL COST THEM MILLIONS OF DOLLARS. WHAT ABOUT THE LIVES THAT MAY HAVE OR MIGHT BE LOST WHEN YOU ARE DRIVING AND THE STEERING GOES OUT. THIS SHOULD BE TAKEN SERIOUSLY. THE ISSUE IS THAT FOLKS BOUGHT THESE CARS IN GOOD FAITH AND THEY HAVE PAID HUNDREDS AND MAYBE THOUSAND OUT OF THEIR OWN POCKETS THAT THEY SHOULD NEVER HAVE HAD TO IF THIS PROBLEM WAS TAKEN CARE OF IN THE BEGINNING. THE CONSUMER PROVIDED EMAILS CORRESPONDING WITH THE MANUFACTURER. UPDATED 09/23/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200960August 28, 2007
STEERING, ENGINE AND ENGINE COOLING
WE PURCHASED NEW A 2000 DODGE GRAND CARAVAN. WITHIN 2 YEARS WHILE I WAS DRIVING NOT KNOWING WHAT WAS GOING ON THE STEERING ON THE CAR WENT OUT WITH NO WARNING AND I ALMOST HIT A TREE. I FOUND THAT IT WAS THE SERPENTINE BELT. FROM THAT POINT ON I HAVE ALMOST HAD 2 ADDITIONAL ACCIDENTS BECAUSE THE BELT EITHER WAS CHEWED UP OR CAME OFF. MY HUSBAND FELT THE EXPERIENCE YESTERDAY WHEN THE STEERING WENT OUT. THIS WILL BE THE 6TH BELT PROBLEM THAT WE HAVE HAD WITH THIS VEHICLE. I HAVE CONTACTED DODGE BUT TO NO AVAIL. WHAT HAPPENS WHEN THE BELT GOES AND YOU ARE TRAVELING 60-70MPH AND YOU HAVE NO CONTROL OF THIS CAR. IS THERE ANYTHING THAT WE CAN DO? I HAVE NOT COMPLAINED BECAUSE DODGE SAYS THAT THERE IS NOTHING THEY CAN DO. THEY HAVE ADMITTED TI ME THAT THERE ARE PROBLEMS WITH THE SERPENTINE BELTS. I DID NOT EVEN KNOW YOU EXISTED OTHERWISE YOU WOULD HAVE HEARD FROM ME LONG AGO AND WE MAY HAVE SAVED A LOT OF MONEY TIME AND LUCKILY NO LIVES HAVE BEEN LOST TO THIS POINT. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200961August 28, 2007
UNKNOWN OR OTHER
I WAS TOLD BY DODGE THAT WE HAVE ONLY HAD ONE RECALL ON OUR VEHICLE. YOUR RECORDS SHOW 6 AND WE HAVE NEVER GOTTEN ANYTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200678August 24, 2007
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL*THE CONTACT OWNS A 2001 DODGE GRAND CARAVAN. THE CONTACT NOTICED CONDENSATION COMING FROM THE AIR CONDITIONING VENTS, WHICH CAUSED THE RADIO TO SHORT CIRCUIT. THE LCD LIGHTS FLASHED ON AND OFF. THE DEALER HAS NOT REPAIRED THE VEHICLE. THE CURRENT MILEAGE WAS 126,000 AND THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200702August 24, 2007
STRUCTURE, ENGINE AND ENGINE COOLING, POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2000 GRAND CARAVAN (87000), HAS THE DASH BOARD CRACK ON THE DRIVERS SIDE, FROM THE WINDSHIELD TO THE SPEAKER GRILLE, (AND TRAVELING). THIS IS A COMMON PROBLEM WITH CHRYSLER VEHICLES DUE TO NEWS REPORTS RECENTLY. CHRYSLER SHOULD ADDRESS THIS PROBLEM BEFORE PEOPLE GET HURT ECT.. I HAVE REPLACED THE EVAPORATER, A/C COMPRESSOR, & BELT $2300.00. THE TRANSMISSION IS SHIFTING BADLY AND TODAY CHECK ENGINE LIGHT CAME ON. THIS IS MY 7TH CHRYSLER VEHICLE IN THE PAST 30 YEARS, AND WILL BE THE LAST IF CHRYSLER DOESN'T STEP UP, ON THIS DASH PROBLEM THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200703August 24, 2007
UNKNOWN OR OTHER
TL*THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHENEVER IT WOULD RAIN, A PUDDLE OF WATER WOULD APPEAR ON THE PASSENGER SIDE FLOOR. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE FAILURE MILEAGE WAS 25,000 AND CURRENT MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200636August 23, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, STRUCTURE:BODY:ROOF AND PILLARS
CRACKS IN ROOF UNDER PLASTIC MOLDING IN BODY ASSEMBLY , WHICH WAS NOT COVERED AFTER 36,000 MILES,DENIED BY DODGE BUT SOME ASSISTANCE FROM DEALER AFTER YELLING, CAUSED WATER LEAKAGE INTO RIGHT PILLAR ASSEMBLY , FLOOR COMPARTMENT AND UNKNOWING TO US SUB CARPETING. OUR WORRIES ARE STRUCTURAL SAFETY , MOLD AND ODOR POSSIBLY ELECTRICAL WIRING AND IF THERE ARE MORE IN ROOF THAT WE DON'T KNOW ABOUT ,AND ON ADDED NOTE PREMATURE DISC BRAKE WEAR ROTORS AND PADS DATE IS APPROXIMATE HAVE TO LOOK UP SERVICE RECORD ,DEALER GREENFIELD DODGE LAWRENCEVILLE NJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200517August 22, 2007
AIR BAGS
AIRBAG LIGHT HAS HAD TO BE RESET BY DEALER SEVERAL TIMES SINCE WE HAVE BOUGHT THE VEHICLE NEW IN 2002. TIRED OF PAYING $100 FOR THEM TO PROVIDE A TEMPORARY, UNEXPLAINED INEFFECTIVE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200109August 20, 2007
SEAT BELTS:FRONT:RETRACTOR
TL*THE CONTACT OWNS A 1993 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE FRONT AUTOMATIC SEAT BELT RETRACTOR WOULD NOT PULL OUT. THE SEAT BELT RESTRAINTS WERE VERY LOOSE. THE DEALER REPLACED THE SEAT BELT ASSEMBLY, BUT THE FAILURE RECURRED TWO WEEKS LATER. THE DEALER STATED THAT THE CAUSE OF FAILURE MAY BE THE SWITCH THAT IS USED TO DETERMINE IF THE DOOR IS AJAR. HOWEVER, THE DEALER DOES NOT KNOW HOW TO CORRECT THE FAILURE. THE CURRENT MILEAGE WAS 148,000 AND FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200152August 20, 2007
SEAT BELTS:FRONT
I WAS INVOLVED IN AN TRAFFIC ACCIDENT WHEN ANOTHER CAR TURNED LEFT IN FRONT OF MY CAR AT A LIGHT. THE AIRBAGS DEPLOYED AND MY SEATBELT APPEARED TO WORK. I ONLY HAD A MINOR BURN MARK PROBABLY FROM THE AIRBAG, A BRUISE ON ONE HAND AND A BRUISE ON MY RIGHT KNEE WHICH PROBABLY CAME FROM THE COVER OF THE LOWER AIRBAG UNDER THE STEERING WHEEL. THERE IS NO PROBLEM WITH THESE. MY WIFE, THE PASSENGER, HAS BAD BRUISES, SOME WITH SCRAPS, ACROSS HER BODY FROM HER LEFT WAIST TO HER RIGHT SHOULDER. HER RIGHT HAND IS BADLY BRUISED AND APPEARS ONE OR MORE FINGERS WERE BENT BACKWARDS FROM BEING JAMMED INTO THE DASHBOARD. SHE ALSO HAS BRUISES ON HER UPPER THIGHS. IT APPEARS THE SEATBELT FAILED TO WORK AND THE AIRBAG STOPPED HER OR THE SEATBELT FAILED TO LOCK ON IMPACT THEN SUDDENLY LOCKED. THIS ASSUMPTION COMING BECAUSE OF THE TYPE INJURIES. I FEEL THIS SHOULD BE BROUGHT TO SOMEONE'S ATTENTION. I CHECKED THE WEBSITE FOR DODGE/CHRYSLER BUT COULD NOT FIND A LINK TO NOTIFY THEM. I KNOW YOU DO WATCH FOR POTENTIAL PROBLEMS SO I AM SENDING THIS COMPLAINT TO YOU. *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10200145August 20, 2007
TIRES:TREAD/BELT
TL*THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. THE VEHICLE HAS KELLY SPRINGFIELD TIRES, SIZE P21570R15. WHILE DRIVING 70 MPH, THE CONTACT HEARD THE TREAD SEPARATING AND STRIKING THE WHEEL WELL. HE PULLED OVER AND NOTICED THAT THE PASSENGER SIDE REAR TIRE HAD PARTIALLY SEPARATED. HE PLACED THE SPARE TIRE ON THE VEHICLE. THE DRIVER SIDE REAR TIRE ALSO SEPARATED IN THE SAME MANNER. THE CURRENT AND FAILURE MILEAGES WERE 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200048August 19, 2007
SEATS:FRONT ASSEMBLY:RECLINER
THA PASSENGER SEAT ADJUSTMENT BAR IS BROKEN AND THE SEAT WILL NOT STAY IN ONE POSITION... NO ONE CAN USE THE SEAT BECAUSE IT MOVES ALL THE TIME. *TR THE DRIVER SEAT HAS THE SAME PROBLEM, BUT IT DOES NOT MOVE, I JUST CAN NOT ADJUST THE SEAT AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199938August 17, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
TL*THE CONTACT OWNS A 2001 DODGE GRAND CARAVAN. HE NOTICED A PUDDLE OF ANTIFREEZE UNDERNEATH THE VEHICLE WHILE PARKED. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE LINES IN THE TUBE SUPPLY AND RETURN RUSTED. THE CONTACT STATED THAT THE PREVIOUS TUBES WERE MADE OUT OF STEAL, AND THE NEW ONES ARE MADE OF ALUMINUM. THE CURRENT AND FAILURE MILEAGES WERE 90,000. THE VIN, ENGINE SIZE, CYLINDERS, AND DEALERSHIP INFORMATION WAS NOT UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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