Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10231687June 20, 2008
EXTERIOR LIGHTING:TURN SIGNAL
OUR 2008 GRAND CARAVAN HAS BEEN IN THE DEALERSHIP FOR REPAIR 7 TIMES SINCE PURCHASE. THE LAST OCCURRENCE ALMOST CAUSED MY WIFE TO BE IN AN ACCIDENT. THE TURN SIGNALS OF THE VEHICLE STOPPED WORKING. ALONG WITH THAT THE WINDOWS WOULD NOT FUNCTION NOR WOULD THE AC. SHE HAD TO RESTART THE VAN TWICE TO GET THE TURN SIGNALS WORKING AGAIN. WHILE DRIVING TO THE DEALERSHIP FOR SERVICE, THE VEHICLE SHUT OFF AND RESTARTED ON ITS OWN WHILE IN MOTION. THE DEALER DETERMINED THAT IT WAS THE IGNITION NODE AND REPLACED ON 6-19-08. WE HAVE REQUESTED A BUY BACK DUE TO SAFETY ISSUES BUT HAVE NOT BEEN GRANTED ONE AT THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231698June 20, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM
2008 DODGE GRAND CARAVAN TRANSMISSION WENT INTO LIMP MODE AND WAS STUCK IN GEAR AND WOULD NOT SHIFT. I HAD TO EXIT TO SIDE OF ROAD, SHUT VEHICLE OFF AND THEN RESTART. VEHICLE STARTED SHIFTING BUT THEN ENGINE LIGHT CAME ON ALONG WITH A BURNING SMELL. DEALERSHIP LOOKED AT VEHICLE AND CLEARED CODES AND REPROGRAMMED PCM. DEALER STATED CODES WERE RELATED TO TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231700June 20, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
2008 DODGE GRAND CARAVAN ENGINE LIGHT CAME ON WHILE DRIVING. TRANSMISSION STARTED BACK INTO LIMP MODE. TOOK TO BACK TO DEALER ON 05/03/08 FOR EVALUATION. DEALER KEPT VEHICLE FOR ONE WEEK AND FINALLY TORE TRANSMISSION DOWN AND REPLACED INTERNAL PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231714June 20, 2008
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION OF OUR 2008 GRAND CARAVAN WAS HAVING ISSUES WHEN GOING INTO REVERSE. WHEN THE VEHICLE WAS IN NEUTRAL OR PARK THE INDICATOR SHOWED THE VEHICLE TO BE IN ALL GEARS AT THE SAME TIME. ALSO THE BACK DOORS AND HATCH WOULD NOT OPEN DUE TO THE FACT THAT THE VEHICLE THOUGHT THAT IT WAS IN MOTION. THE VEHICLE WAS TOWED TO THE DEALER AND WAS FOUND THAT THE PCM HAD INTERNAL FAILURES. DEALER HAD TO REPLACE PCM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231837June 20, 2008
ELECTRICAL SYSTEM:SOFTWARE, LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. THE CONTACT STATED THAT ALL OF THE POWER DOOR LOCKS WERE INOPERATIVE. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT IT WAS A COMMON FAILURE WITH HIS YEAR, MAKE, AND MODEL VEHICLE. THE BCM SOFTWARE WOULD HAVE TO BE REPAIRED AT THE COST OF $130. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE BECAUSE THERE WAS NO RECALL FOR THIS COMPONENT. THE FAILURE AND CURRENT MILEAGES WERE 34,417.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231600June 19, 2008
POWER TRAIN, STEERING, SUSPENSION
AT ABOUT 12,000 OUR 2005 DODGE GRAND CARAVAN DEVELOPED A THUMPING/BINDING IN THE STEERING/FRONT AXLE. WE HAD IT IN SEVERAL TIMES DURING THE WARRANTY PERIOD FOR THE SAME PROBLEM; BOTH AXLES WERE REPLACED AND THE STEERING COLUMN WAS REPLACED ALSO, YET THE THUMPING/BINDING NEVER TRULY WENT AWAY. SHORTLY OUTSIDE THE COMPREHENSIVE WARRANTY PERIOD, THE RIGHT FRONT AXLE BROKE. FORTUNATELY IT WAS IN A PARKING LOT, NOT ON THE HIGHWAY. THE RIGHT AXLE WAS REPLACED, BUT NOW THE THUMPING/BINDING IS BACK JUST LIKE IT WAS WHEN WE FIRST STARTED PURSUING GETTING THE PROBLEM FIXED. THE VAN ONLY HAS 30,300 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231645June 19, 2008
STEERING:RACK AND PINION
TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS UNDERGOING A ROUTINE INSPECTION, THE CONTACT WAS INFORMED THAT THE STEERING:RACK AND PINION WAS LEAKING FLUID AND NEEDED TO BE REPLACED. HE TOOK THE VEHICLE TO AN AUTHORIZED DEALER AND WAS INFORMED THAT THE PARTS WERE ON BACK ORDER BECAUSE IT WAS A COMMON FAILURE FOR THAT YEAR, MAKE, AND MODEL VEHICLE. THE VEHICLE WAS REPAIRED AT THE COST OF $1,234. THE CURRENT AND FAILURE MILEAGES WERE 50,000. UPDATED 07/15/08 *BF UPDATED 07/15/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231658June 19, 2008
SERVICE BRAKES, ELECTRIC
THE ABS VALVE ON THE DRIVER SIDE IS CLOSING CAUSING BRAKES TO GRAB WHILE DRIVING. SEVERAL MECHANICS WITH DIAGNOSTIC EQUIPMENT AGREE THIS SHOULD NOT BE HAPPENING AND RECOMMENDED I CHECK TO SEE IF IT WAS RECALLED. IT IS, BUT NOT FOR MY YEAR AND MODEL. MECHANICS ALSO NOTED THAT THE DASHLIGHT SHOULD HAVE INDICATED A PROBLEM AND DID NOT, NOR WERE THEIR MACHINES ABLE TO DETECT THE EXACT PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231417June 18, 2008
ENGINE AND ENGINE COOLING
OUR DODGE GRAND CARAVAN WAS IDLING AT A FAST FOOD RESTAURANT DURING LATE OCTOBER OF 2007. THERE HAD BEEN NO PROBLEMS UP TO THIS POINT. I NOTICED THAT THE ENGINE TEMPERATURE HAD GONE ALL THE WAY TO THE HOT POSITION AND MY HUSBAND GOT OUT TO LOOK. THE COOLING FANS WEREN'T RUNNING. MY HUSBAND OPENED THE HOOD. HE HEARD THE RADIATOR BOILING LOUDLY, AND THEN THE CAP BLEW OFF WITHOUT BEING TOUCHED, GIVING HIM SECOND DEGREE BURNS TO HIS FACE AND CHEST. AFTER AN EMERGENCY ROOM VISIT, WE SEARCHED ONLINE AND FOUND THAT THIS IS A COMMON PROBLEM. THE COOLING FAN RELAY SYSTEM IS A FAULTY COMPONENT LISTED AS A TECHNICAL SERVICE BULLETIN FOR ALL CHRYSLER MINIVANS AND AS A RECALL ITEM ONLY FOR CERTAIN CHRYSLER MINIVANS. THE FUNNY THING IS THEY USED THE SAME CONTROL UNIT ON ALL OF THE CHRYSLER MINIVANS BUT WON'T FIX THEM BECAUSE THEY AREN'T ON THE "OFFICIAL" RECALL LIST. THE VAN WAS TAKEN TO THE DODGE DEALER IN PENSACOLA FLORIDA AND I WAS TOLD THAT THEY WOULDN'T DO ANYTHING TO FIX IT WITHOUT AN $80.00 INSPECTION. THE PROBLEM PART IS A FAN RELAY. IT IS CALLED A SOLID-STATE SPEED CONTROL WHICH IS A COMPUTER UNIT CONTROLLING SEVERAL DEVICES ALTHOUGH DODGE CALLS IT A RELAY. WHEN LOOKING TO PURCHASE A NEW ONE, PART STORES EITHER SAID THAT IT IS A RECALL ITEM OR THAT IT IS ONLY AVAILABLE ONLY THROUGH CHRYSLER AS THE ENTIRE COMPUTER SYSTEM NEEDS TO BE "FLASHED" AFTER INSTALLATION AND ONLY A DEALER CAN DO IT. WE CONNECTED A HOT WIRE DIRECTLY TO THE FANS FROM A POWER SOURCE TO RUN THE SYSTEM FULL TIME. AS FOR THE RADIATOR EXPLOSION, IT IS UNCERTAIN WHY THE CAP BLEW OFF. WE THOUGHT THE RADIATOR TOP WAS TO BLAME BUT THE PLASTIC MOUTH IS NOT NOTICEABLY BROKEN. THERE WAS NO VISIBLE DAMAGE OR DEFECT IN THE CAP. WE HAVE SINCE REPLACED IT. PEOPLE ON THE WEB SAY THAT THE BOILING OVER HAD GOT SO VIOLENT IN THE RADIATOR THAT IT MAY HAVE WORKED THE CAP LOOSE AND BLOWN IT OFF WHICH HAS BEEN KNOWN TO HAPPEN. AS A SIDE NOTE, A RELIABILITY REPORT AT MSN AUTOS STATES THAT THIS IS A "MODERATE PROBLEM". *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10231326June 17, 2008
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2005 DODGE CARAVAN. WHILE THE VEHICLE WAS NOT IN MOTION, THE CONTACT NOTICED THAT THE INTERIOR DOOR LOCK MODULE WOULD NOT OPERATE. THIS MALFUNCTION AFFECTED ALL OF THE OTHER DOORS AS WELL. IN ADDITION, THE AUTOMATIC INSTANT KEY LOCK DEVICE THAT ACTIVATES WHILE DRIVING HAS NOT BEEN OPERATING. THE VEHICLE HAS NOT BEEN TAKEN TO AN AUTHORIZED DEALER AND HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 67,000. UPDATED 07/10/08. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230902June 13, 2008
VISIBILITY
WINDSHIELD WIPERS STUCK TOGETHER DURING RAIN CAUSING VISIBILITY PROBLEMS. I HAD TO PULL OF THE INTERSTATE HIGHWAY AND MANUALLY SEPARATE THE WIPERS. HAD THIS HAPPENED IN HEAVY TRAFFIC WITH HEAVY RAIN, I WOULD HAVE BEEN BLINDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230925June 13, 2008
ENGINE AND ENGINE COOLING
BELT FALLING OFF 1998 DODGE GRAND CARAVAN FOR THE 5TH TIME IN 1 1/2 YEARS. RESULTING IN MECHANIC CHARGES AND LOSS OF VEHICLE. WE HAVE REPLACED TENSIONER ON 2 OCCASIONS, BELTS ON 5 OCCASIONS TO NO AVAIL. THE PROBLEM CONTINUES. DODGE/CHRYSLER SHOULD DO SOMETHING ABOUT THIS PROBLEM. FORTUNATELY, NO ONE WAS HURT (THIS TIME). THE ADDED EXPENSE IS KILLING US! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230585June 11, 2008
EQUIPMENT
MY MINIVAN'S AIR CONDITIONING STOPPED WORKING SO I TOOK IT INTO THE DEALER. THIS CAR ALREADY WAS IN FOR A RECALL ON THE REAR AIR CONDITIONING/HEATING LINES WHICH WERE REPLACED IN NOVEMBER OF 2006. THE DEALER TOLD ME THAT IT WAS NOT THE RECALL LINES THAT WERE LEAKING BUT THE REAR EXTENSION LINES WHICH ARE AFTER THE RECALL LINES. THE PARTS ARE ALSO ON BACKORDER FOR WELL OVER ONE MONTH OR MORE. I WAS TOLD THAT THEY WERE HAVING A LOT OF REPAIRS ON THIS PART. I CANNOT HELP BUT BELIEVE THAT THE ORIGINAL RECALL FOR REAR AIR CONDITIONING/HEATING LINES SHOULD HAVE INCLUDED THE REAR AIR CONDITIONING/HEATING EXTENSION LINES ALSO. BEAR IN MIND THAT MY VAN IS AROUND 3 1/2 YEARS OLD WITH 42,112 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230738June 11, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION, EXTERIOR LIGHTING, LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2007 DODGE GRAND CARAVAN. FROM SEPTEMBER OF 2007 UNTIL MAY OF 2008, THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES FOR TRANSMISSION FAILURE. WHILE ATTEMPTING TO ACCELERATE FROM A RED LIGHT, THE TRANSMISSION FEELS AS IF IT WILL DROP TO THE GROUND WHEN SHIFTING FROM FIRST TO SECOND GEAR. ON MAY 14, 2008, THE TRANSMISSION WAS FINALLY REPAIRED UNDER WARRANTY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BECAUSE PAINT WAS PEELING FROM THE REAR PASSENGER SIDE QUARTER PANEL. THE DEALER STATED THAT TAR ADHERED TO THE PAINT; THEREFORE, THEY WASHED THE QUARTER PANEL AND SCRAPED OFF THE PAINT. WHEN THE VEHICLE AND HEADLIGHTS ARE TURNED OFF, THE INSTRUMENT PANEL LIGHTS, FOG LIGHTS, AND HEADLIGHTS WOULD REMAIN ILLUMINATED, EVEN THOUGH THE SWITCH WAS IN THE OFF POSITION. WHILE THE VEHICLE WAS PARKED, THE EXTERIOR LIGHTS WOULD ILLUMINATE AUTOMATICALLY, WHICH DRAINED THE BATTERY. THE DEALER STATED THAT THE HEADLAMP SWITCH SHORTED OUT. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE SWITCH ON THE PANEL TO SHUT THE VEHICLE DOORS DID NOT WORK FOR TWO DAYS. IT HAS BEGUN TO WORK AGAIN, BUT THE CONTACT BELIEVES IT IS ONLY A MATTER OF TIME BEFORE THE SWITCH FAILS AGAIN. THE CURRENT MILEAGE WAS 7,000 AND FAILURE MILEAGE WAS 2,500. UPDATED 07/10/08. *LJ UPDATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230400June 10, 2008
LATCHES/LOCKS/LINKAGES
POWER DOOR LOCKS QUIT WORKING. I READ THAT THERE IS A SOFTWARE FIX FOR THIS, BUT I CAN'T AFFORD TO DO THIS. I HAVE READ LOTS OF COMPLAINTS ON THIS ISSUE AND THINK THIS SHOULD BE A RECALL DO TO SAFETY MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230294June 9, 2008
AIR BAGS, ELECTRICAL SYSTEM
THE AIR BAG LIGHT CAME ON AND STAYED ON AND THE HORN QUIT WORKING. I HAD TO HAVE CLOCKSPRING AND PASSENGER AIRBAG JUMPER WIRING REPLACED COSTING $524.00. THESE ARE PARTS PREVIOUSLY RECALLED ON EARLIER MODELS, SHOULD NOT BE CONSIDERED AS "WEARABLE" PARTS, AND INVOLVE THE SAFETY OF THE VEHICLE AND THEREFORE SHOULD ALSO BE CONSIDERED FOR RECALL FOR THIS YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230296June 9, 2008
AIR BAGS
WE HAVE A 2002 DODGE GRAND CARAVAN, AND THE AIR-BAG LIGHT GOES ON AND STAYS ON FOR AWHILE, THEN GOES OFF. I CALLED DAIMLER-CHRYSLER AND THEY GAVE ME NO SATISFACTION. IT IS NOT ON THE RECALL LIST. WE ALSO HAVE A 2000 CHRYSLER GRAND VOYAGER, AND THE LIGHT HAS NEVER GONE ON, BUT IT IS ON THE RECALL LIST. THERE ARE NUMEROUS COMPLAINTS ABOUT THE 2002. THIS HAS BEEN GOING ON FOR THE PAST TWO YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230115June 6, 2008
TIRES, TIRES:SIDEWALL
TRAVELING ON A WELL-MAINTAINED INTERSTATE IN THE RAIN AT A SPEED BETWEEN 50-55 MY REAR DRIVER SIDE TIRE BLEW OUT. DAMAGE IS LIMITED TO THE OUTER WALL OF THE TIRE. TIRE HAD ONLY 27,800 MILES ON IT AND WAS IN GOOD CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229993June 5, 2008
EXTERIOR LIGHTING:TURN SIGNAL
I HAVE A 1999 DODGE GRAND CARAVAN WITH 70K MILES. OVER THE LAST YEAR OR SO, THE TURN SIGNALS HAVE INTERMITTENTLY FAILED, USUALLY THE LEFT SIGNAL. SOMETIMES THE SIGNALS WON'T WORK WHEN FIRST APPLIED, BUT THEN SUDDENLY START WORKING AGAIN. I FINALLY TRACED THE PROBLEM TO THE "TURN SIGNAL/EMERGENCY FLASHER" MODULE, CHRYSLER PART # 4686190. THE MODULE ITSELF IS FINE, BUT THROUGH ROAD VIBRATION THE MODULE LOSES FULL CONTACT WITH ITS RECEPTACLE. BECAUSE THE MODULE IS PLUGGED INTO A FUSE BLOCK SIDEWAYS, THE PART IS FAIRLY LARGE, AND NOT BALANCED, THE DESIGN CONTRIBUTES TO THE MODULE BREAKING CONTACT WITH ITS RECEPTACLE. I HAVE HEARD OF OTHER CHRYSLER OWNERS EXPERIENCING THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230042June 5, 2008
SUSPENSION:FRONT
OUR 2005 DODGE MINIVAN HAS 80,000 MILES ON IT. THE DRIVER SIDE FRONT COIL SPRING BROKE, NOT CORRODED, AND ONLY 3 YEARS OLD. DAMAGED TIRE. I HAD JUST GOTTEN OFF THE EXPRESSWAY AND HAD PARKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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