Dodge Grand Caravan Complaints
13,518 consumer complaints on file.
- #10228011May 16, 2008STRUCTURE:BODY
DOOR ASSEMBLY HAS FAILED COMPLETED. IT STARTED WITH DRIVER SIDE REAR SLIDING DOOR - SYSTEM COULD ONLY OPEN DOOR A FEW INCHES, AND THEN THE DOOR COULD NOT BE LATCHED CLOSED. EVENTUALLY IT WOULD NOT OPEN AT ALL ELECTRONICALLY, BUT MANUALLY STARTED TO WORK AGAIN. IDENTICAL PROBLEM THEN AROSE WITH PASSENGER SLIDING DOOR. HAD IT LOOKED AT BY DEALERSHIP, CLAIMED THE TRACK WAS GONE. DOOR THEN COULD NOT BE OPENED AT ALL. TRACK COMPLETELY DISINTEGRATED AND THE DOOR WILL NOW OPEN MANUALLY, BUT CANNOT BE LOCKED WITHOUT CLIMBING THROUGH VEHICLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10228013May 16, 2008SERVICE BRAKES, HYDRAULIC
BRAKES FAIL COMPLETELY EVERY 20K MILES, REQUIRE FULL ROTOR / PAD REPLACEMENT. OBVIOUS DESIGN FLAW, IF THEY FAIL THAT QUICKLY THEN CERTAINLY SOMETHING MORE DANGEROUS COULD OCCUR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10228435May 15, 2008AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. IN JUNE OF 2007, WHENEVER THE VEHICLE WAS STARTED, THE AIR BAG LIGHT CONTINUALLY REMAINED ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO HIS LOCAL MECHANIC FOR REPAIR AND WAS INFORMED THAT THE CLOCK SPRING FAILED. IN MAY OF 2008, THE AIR BAG LIGHT BEGAN TO CONTINUALLY ILLUMINATE AGAIN WHENEVER THE VEHICLE WAS STARTED. THE VEHICLE WAS REPAIRED FOR A SECOND AT 47,000 MILES. THE CLOCK SPRING IS CURRENTLY UNDER RECALL FOR OTHER MODELS AND THE CONTACT WOULD LIKE THE RECALL TO BE EXPANDED. THE ORIGINAL FAILURE MILEAGE WAS 39,000 AND CURRENT MILEAGE WAS 47,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10227696May 14, 2008ENGINE AND ENGINE COOLING
CAR WILL NOT START AFTER SETTING FOR FEW WEEKS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10227776May 14, 2008LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. THE POWER LOCKS IN THE VEHICLE ARE NO LONGER FUNCTIONING. THE KEYLESS REMOTE ALSO WILL NOT LOCK OR UNLOCK THE VEHICLE; THEREFORE, IT CAN ONLY BE MANUALLY LOCKED AND UNLOCKED. THE VEHICLE WILL ALSO NOT LOCK WHEN IT IS PLACED INTO DRIVE. THE CONTACT DID NOT NOTICE ANY DIFFERENCES IN THE VEHICLE PRIOR TO THE FAILURE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 30,721. UPDATED 06/25/08. *LJ THE CONSUMER STATED THE ONLY WAY TO UNLOCK THE DOOR IS USING THE DRIVER SIDE DOOR AND THE UNLOCKING IT FROM THE INSIDE MANUALLY. UPDATED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10227775May 14, 2008STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
TL*THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE HATCHBACK LIFTGATE ON THE PASSENGER SIDE OF THE VEHICLE FELL APART. THE HATCHBACK PUSHED A PORTION OF THE SUPPORT BRACKET INTO THE VEHICLE AND CAUSED INTERIOR DAMAGE. THE ARM OF THE LIFTGATE SNAPPED AND FELL ON THE CONTACT'S HEAD. SHE CHECKED THE MANUFACTURER'S WEBSITE TO FIND OUT IF HER VIN WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 97V079000 (STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE). SHE DISCOVERED THAT HER VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT MILEAGE WAS 218,523 AND FAILURE MILEAGE WAS APPROXIMATELY 217,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10227559May 13, 2008AIR BAGS, ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT'S SPOUSE OWNS A 1997 DODGE GRAND CARAVAN. WHILE DRIVING 30 MPH, THE CHECK ENGINE AND AIR BAG LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE HAS NOT BEEN DIAGNOSED. THE CONTACT RECEIVED A RECALL NOTICE FOR THE CLOCK SPRING, BUT HE DID NOT HAVE THE VEHICLE SERVICED BECAUSE THE DODGE DEALER STATED THAT THERE WAS NO NEED TO SERVICE THE VEHICLE SINCE THE AIR BAG LIGHT WAS NOT ILLUMINATED AT THE TIME. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 101,000 AND FAILURE MILEAGE WAS 80,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10227655May 13, 2008STEERING, SUSPENSION:FRONT
FROM THE DAY I DROVE THIS BRAND NEW VEHICLE OFF OF THE DEALERS LOT I BEGAN COMPLAINING ABOUT A NOISE WHEN I TURNED RIGHT. I BROUGHT IT IN SEVERAL TIMES TO HAVE IT CHECKED OUT AND WAS TOLD THAT THEY COULD NOT DUPLICATE THE NOISE SO ALL WAS FINE. EVENTUALLY IT GOT SO BAD THAT THE FRONT END WAS BOUNCING. THEY FINALLY DETERMINED AFTER 22 MONTHS THAT IT WAS A BAD SWAY BAR BUSHING THAT NEEDED TO BE REPLACED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10227499May 12, 2008SEAT BELTS
I WAS TRYING TO INSTALL MY CARSEAT WHEN I NOTICED THAT THE REAR THREE POINT SEATBELTS DON'T FUNCTION PROPERLY. YES, YOU CAN BUCKLE UP AND FEEL SECURE BUT WHEN I TESTED THEM I NOTICED THE DON'T LOCK IN PLACE IF JERKED ON OR WHEN PULLED ALL THE WAY OUT. THAT MAKES THEM USELESS TO ME BECAUSE YOU CAN'T USE THEM TO TIGHTEN DOWN A CARSEAT AND THEY WON'T KEEP YOU FROM GOING OUT THE WINDOW IN AN ACCIDENT. I FIND IT HARD TO BELIEVE THAT SOMEONE WOULD PUT INADEQUATE AND NON-FUNCTIONING SEATBELT IN A FAMILY VEHICLE, BUT I GUESS THAT IS WHAT HAPPENS WHEN YOU LET ROBOTS BUILD YOUR CARS. PLEASE CONTACT ME WITH ANY RECALL INFO OR ADVICE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10227246May 11, 2008STRUCTURE:FRAME AND MEMBERS
HAVE A 1999 DODGE CARAVAN AND THE STRUT TOWERS ARE RUSTING THROUGH. THEY ARE GETTING TO WHERE THE VAN IS NOT SAFE TO DRIVE. FROM WHAT I HAVE FOUND OUT DODGE KNEW THIS WAS GOING TO HAPPEN BUT THEY DID NOTHING. THEY SHOULD RECALL AND FIX THEIR POOR WORK. IF THEY DON'T FIX THIS SOMEONE IS GOING TO GET KILLED! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10227133May 9, 2008FUEL SYSTEM, GASOLINE
I OWN 1998 DODGE GRAND CARAVAN AND I'M 1-ST OWNER. FOR SOME TIME NOW I CAN SMELL GAS FUMES INSIDE OF CAR, IN PARTICULAR AFTER HARDER BREAKING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10226889May 7, 2008EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
TL*THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TURN SIGNALS STOPPED WORKING. WHILE DRIVING 60 MPH, THE TURN SIGNALS FAILED WHEN THEY WERE ACTIVATED. A FEW DAYS LATER, HE ATTEMPTED TO ACTIVATE THEM AGAIN TO INDICATE A LEFT TURN, BUT THE RIGHT TURN SIGNAL ACTIVATED INSTEAD. THERE IS NO RECALL FOR THE FAILURE AND THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER. THE FAILURE AND CURRENT MILEAGES WERE 31,000. UPDATED 06/17/08. *LJ THE DEALER REPLACED THE MULTIFUNCTION SWITCH
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10226766May 6, 2008EXTERIOR LIGHTING
HEADLIGHT FAILURE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10226703May 5, 2008STEERING
TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT NOTICED PUDDLES OF LIQUID ON THE GARAGE FLOOR WHERE HIS VEHICLE WAS PARKED. WHEN HE TOOK IT FOR MAINTENANCE HE DISCUSSED THE ISSUE WITH HIS LOCAL MECHANIC WHO ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE DEALER CONFIRMED THAT THE STEERING BOX WAS LEAKING AND PERFORMED THE REPAIR. THIRTEEN MONTHS LATER, THE STEERING BOX BEGAN LEAKING FOR THE SECOND TIME. HOWEVER, THE DEALERSHIP ADVISED THE CONTACT THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND HE WOULD BE LIABLE FOR THE COST OF THE REPAIR. THE CONTACT HAD THE VEHICLE REPAIRED AT THE TIME. THE VEHICLE CURRENTLY EXPERIENCING ADDITIONAL LEAKING, BUT HAS NOT BEEN DIAGNOSED. THE ORIGINAL FAILURE MILEAGE WAS 17,000 AND THE SECOND FAILURE WAS IN 6/2005 WITH A FAILURE MILEAGE OF 24,000. THE CURRENT FAILURE WAS AT 47,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10226592May 4, 2008ELECTRICAL SYSTEM, SUSPENSION:FRONT
I HAVE A 98 GRAND CARAVAN WHEN I BOUGHT IT THE BACK HATCH WOULD NOT OPEN THEN I NOTICED A LOUD HUMMING IN THE TIRES WHEN I BOUGHT IT HAD THE BEARING REPLACED FIXED THAT PROBLEM THEN WHEN CHECKING OIL NOTICED STRUT TOWERS RUSTED DRIVER SIDE ABOUT 5 TO 6 INCH TOTAL SEPARATION PASSENGER ABOUT 3 INCH,NEXT MY AIR BAG LIGHT CAME ON AT THE SAME TIME AS MY CRUISE CONTROL AND HORN QUIT WORKING,NOW MY INSTRUMENT PANEL DON'T WORK ALL OF IT DON'T KNOW HOW MANY MILES OR HOW MUCH GAS NOR HOW FAST IM GOING HAVE NOT HAD NOTHING FIXED TRYING TO GET A HOLD OF DODGE WILL SOME ONE HAVE TO DIE FROM THE STRUT TOWERS BEFORE THEY RECALL THEM? ALSO WHEN I PUT GAS IN I HAVE TO OPEN WINDOWS A REALLY STRONG SMELL OF GAS FILLS THE VAN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10226567May 3, 2008SERVICE BRAKES, HYDRAULIC
BRAKES CONSTANTLY SQUEAK AND ROTORS HAVE UNEVEN WEAR. TOLD BY DEALER WHEN I TOOK IT IN THAT BRAKES WERE FINE AND STILL HAD A LONG LIFE THIS WAS AT 12,600MILES. AT 20,000 MILES PROBLEM WORST AND NOW MORE THAN ONE YEAR WITH VEHICLE TOLD IT NEED NEW PADS AND A LEFT(PASSENGER) CALIPER. TOTAL COST $396 PLUS TAX. THEY WOULD NOT REPAIR UNDER WARRANTY, HAD EXPIRED. I REPLACE THE CALIPER ON MY OWN AND NEW PADS. NOW AT 36,000 MILES SAME PROBLEM ON DRIVERS FRONT SIDE NEEDS NEW PADS AND STUCK RIGHT CALIPER. I BROUGHT THIS PROBLEM UP TO THE DEALER AGAIN AND WAS TOLD IT WAS A BAD DRIVING HABIT CAUSING THIS. BOTH TIMES TOLD FIX IT ON MY OWN OR PAY US(DEALER) TO FIX IT. I THINK THIS IS A DEFECT IN THE VEHICLES BRAKING SYSTEM, YET THE DEALER WILL NOT GIVE ME A WRITTEN ESTIMATE UNLESS I HAVE THEM DO THE WORK. SOMETHING SMELLS!!!!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10226308April 30, 2008LATCHES/LOCKS/LINKAGES
DODGE GRAND CARAVAN 2005, DOOR LOCKS NOT WORKING. THERE HAVE BEEN MANY COMPLAINTS ON THIS AND NEEDS TO BE RECALLED. I HAVE 15,000 MILES AND HAVE READ THAT YOU PULL THE FUSE AND PUT IT BACK IN. THIS WORKS FOR A SHORT TIME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10225799April 26, 2008ENGINE AND ENGINE COOLING
MY DODGE 2000 GRAND CARAVAN SERPENTINE BELT CAN COME OFF THE DRIVE WHEN THE VEHICLE IS DRIVEN INTO A DEEP PUDDLE OF WATER OR THROUGH A SNOW BANK. AND WHEN THE BELT COMES OFF, I LOST THE CONTROL TO THE VEHICLE BECAUSE THE BELT DRIVES THE POWER STEERING PUMP. IT IS THE SERIOUS SAFETY ISSUE OBVIOUSLY. PLEASE CHECK THE WEB SITE: HTTP://WWW.CARSURVEY.ORG/VIEWCOMMENTS_REVIEW_30931.HTML TO SEE HOW MANY COMPLAINS. MANY PEOPLE REPORTED THIS PROBLEM TO YOU. BUT SO FAR NO ACTION FROM YOU HAS BEEN TAKEN. DODGE ALSO KEEP IGNORING THE COMPLAIN. ARE YOU BLIND OR DEAF? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10225665April 25, 2008AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
I BOUGHT A 2005 DODGE CARAVAN SXT IN OCTOBER OF 2007 WITH 50,000 MILES ON IT. THE NEXT WEEK THE AIRBAG LIGHT STARTED COMING ON AT RANDOM WHEN DRIVING AT SLOW SPEEDS (< 20) AND THEN WOULD GO OUT. I CALLED THE DEALER AND THEY SAID THEY COULD NOT DIAGNOSE IT BECAUSE IT WAS OCCURRING ON A RANDOM BASIS. THE LIGHT STOPPED COMING ON A FEW WEEKS LATER AND DID NOT COME ON AGAIN UNTIL LAST WEEK. NOW IT IS COMING ON FREQUENTLY AND STAYING ON AT HIGHWAY SPEEDS. COINCIDENTALLY, THE WEATHER WARMED FROM THE 40'S TO THE UPPER 70'S JUST BEFORE THE LIGHT STARTED COMING ON AGAIN. I CHECKED THE DODGE WEBSITE FOR RECALLS BUT IT SHOWED NO OUTSTANDING RECALLS FOR MY VIN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10225466April 23, 2008STEERING:RACK AND PINION
PURCHASE OF USED DODGE GRAND CARAVAN & THEN FOUND OUT 1 WEEK LATER THAT THE RACK AND PINION AREA LEAKS & THE ENTIRE RACK NEEDS TO BE REPLACED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0