Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10233469July 7, 2008
STEERING
POWER STEERING FAILED WHILE I WAS IN THE MIDDLE OF A TURN, PULLING ME INTO A PICKUP TRUCK AND "TOTALING" MY 2002 DODGE GRANDCARAVAN BEYOND INSURED RECOVERY. NOTE: I HAD POWER STEERING COOLING HOSE REPLACED AS INSTRUCTED IN 2004 RECALL. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10233104July 3, 2008
AIR BAGS
AIR BAG LIGHT ON,TOLD AIR BAG IS NOT WORKING WITH LIGHT ON. AIR BAG SENSOR AND WIRING REPLACED TO CORRECT PROBLEM. ITS NOT COVERED UNDER WARRANTY ON A 2006 DODGE GRAND CARAVAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233146July 3, 2008
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2005 DODGE CARAVAN AUTOMATIC LOCKS DO NOT WORK CORRECTLY WHICH ALLOWS A CHILD TO UNLOCK THE DOORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233033July 2, 2008
ENGINE AND ENGINE COOLING
ENGINE STARTS AND IMMEDIATELY SHUTS OFF. AFTER 3 OR 4 TRIES IT WILL NOT TURN OVER AT ALL. THIS HAPPENS COMPLETELY AT RANDOM AND HAPPENS 3 OR FOUR TIMES A MONTH MINIMUM. AFTER 24 HOURS, ENGINE WILL START NORMALLY. REPLACED BODY CONTROL MODULE AND CLOCK SPRING. A MECHANIC ALSO CHECKED FOR LOOSE CONNECTIONS IN THE INSTRUMENT CLUSTER AND CORROSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232896July 1, 2008
EXTERIOR LIGHTING
TURN SIGNALS DON'T WORK, OR WORK ON THE WRONG SIDE AND ALMOST CAUSED A HUGE CRASH. SOMETIMES THEY BLINK, SOMETIMES NOT. SOMETIMES ON WRONG SIDE INDICATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232709June 30, 2008
LATCHES/LOCKS/LINKAGES
POWER LOCKS HAVE STOPPED WORKING ON MY VEHICLE. I AM READING ONLINE THAT THIS IS A COMMON PROBLEM FOR THIS YEAR, MAKE, AND MODEL. I FEEL THIS IS A SAFETY ISSUE AND SHOULD BE CONSIDERED FOR A RECALL. I AM UNABLE TO LOCK OR UNLOCK THE VEHICLE USING THE KEYLESS ENTRY OR THE POWER LOCK BUTTONS ON EITHER THE DRIVER OR PASSENGER SIDE DOORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232744June 30, 2008
SUSPENSION:FRONT, STRUCTURE:BODY
1996 DODGE GRAND CARAVAN CORROSION PERFORATION CONDITION AT THE TOP OF THE STRUT TOWER. THE FRONT DRIVER SIDE STRUT TOWER RUSTED. I AM VERY CONCERNED THAT THE FRONT END WILL COLLAPSE WHILE DRIVING. DRIVER'S SIDE STRUT TOWER COMPLETELY RUSTED AWAY. MAKING VEHICLE UNSAFE TO BE ON THE ROAD. SOMEONE IS GOING TO GET HURT OR KILLED IF THEY DON'T RECALL THESE AND FIX THEM. APPARENTLY CHRYSLER WANTS TO BE NAMED AFTER SOMEONE ELSE ONCE SOMEONE GETS KILLED AND THEN THEY SUE CHRYSLER AND WIN FOR CHRYSLER BEING CARELESS AND CHEAP WHEN BUILDING A VEHICLE. I AM VERY UPSET BECAUSE IT IS GOING TO COST ME $1200 TO FIX MY DRIVER SIDE STRUT TOWER BECAUSE OF THE MASSIVE RUST MY KIDS RIDE IN THIS VEHICLE AND I DIDN'T BUILD IT I THINK THE PEOPLE WHO DID SHOULD RECALL IT AND FIX IT FOR US, MINIVANS ARE KID VEHICLES WE DON'T BUY THEM JUST TO RIDE AND LOOK COOL IN THEM THEY TRANSPORT PRECIOUS CARGO OUR KIDS I HAVE THREE AND IF SOMETHING WERE TO HAPPEN TO THEM BECAUSE OF A BAD COMPANY MAKING CHEAP STUFF SOMEONE WOULD HAVE TO ANSWER TO ME FOR IT. I BOUGHT THE MINIVAN THINKING DODGE WAS A RESPONSIBLE COMPANY AND GOOD COMPANY BUT I AM NOW HAVING SECOND THOUGHTS ABOUT IT WITH THIS HAPPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232618June 29, 2008
LATCHES/LOCKS/LINKAGES
THE AUTOMATIC POWER DOOR LOCKS SUDDENLY FAIL TO WORK. THE DOORS CAN NOT BE LOCKED/UNLOCKED WITH THE DOOR SWITCH OR THE REMOTE KEY. THE DOORS FAIL TO LOCK AFTER APPROACHING A 18MPH SPEED ALSO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232597June 28, 2008
AIR BAGS:FRONTAL
CHRYSLER/DODGE MINIVANS 2005 AND NEWER "KNEE BOLSTER" AIRBAG SYSTEM, HAS A STEEL PLATE HINGED AT THE BOTTOM OF THE DASH AND IS PROPELLED BY THE DEPLOYING AIRBAG INTO THE DRIVER'S LEGS. THE DRIVER IMMEDIATELY AND INSTINCTIVELY PULLS THE LEGS BACK AND THE ASSEMBLY DROPS IN FRONT OF THE DRIVER'S LEGS PREVENTING THE DRIVER FROM STOPPING THE VEHICLE. THAT IS IF THE DRIVER'S LEGS AREN'T BROKEN BY THIS, AND THEN THEY CAN'T STOP THE VEHICLE IF THEY WANTED TO. THIS WILL LEAD TO SECONDARY AND MORE SERIOUS COLLISIONS AND POSSIBLY DEATH FOR OCCUPANTS IN THE VEHICLE BECAUSE THE DRIVER CANNOT STOP THE VEHICLE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10232492June 27, 2008
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. ON JUNE 5, 2008, THE DOOR LOCK FAILED. WHEN THE CONTACT PRESSED THE LOCK BUTTON, THE ALARM SOUNDED; HOWEVER, THE DOORS DID NOT LOCK. THE HATCHBACK DOOR IS THE ONLY DOOR THAT LOCKS. THE VEHICLE WAS TAKEN TO THE DEALER ON JUNE 25, 2008 AND THE DEALER REPROGRAMMED THE REMOTE SYSTEM; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WILL BE TAKEN BACK TO THE DEALER. THE FAILURE AND CURRENT MILEAGES WERE 32,327. UPDATED 09/29/08. *LJ THE DEALER REPLACED THE COMPUTER BOARD. THERE HAVE BEEN NO OTHER PROBLEMS. UPDATED 09/29/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232538June 27, 2008
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. DURING ACCELERATION, THE VEHICLE JUMPS. THE FAILURE SUBSIDES AFTER THE VEHICLE HAS BEEN DRIVEN FOR A PERIOD OF TIME. DURING THE SECOND OCCURRENCE, THE VEHICLE SHUT OFF DURING ACCELERATION. DURING THE THIRD FAILURE, THE VEHICLE SHUT OFF WHILE DRIVING IN REVERSE. THE CONTACT SHIFTED INTO PARK AND RESTARTED THE VEHICLE. THE JUMPING STILL OCCURRED UNTIL THE VEHICLE WARMED UP. THE FAILURE IS INTERMITTENT. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 70,000 AND CURRENT MILEAGE WAS 77,863.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232383June 26, 2008
STEERING
I HAVE A 2005 DODGE GRAND CARAVAN AND WHEN I HAVE REACH 35000 MILES I NOTICES THAT MY POWER STEERING FLUID KEPT GET LOW, BUT I COULD NOT FIND ANY LEAKS TO SHOW ME THAT I HAD A PROBLEM. THIS WAS DOING THE WINTER TIME IN OHIO WITH SNOW ON THE GROUND WITH MADE IT EVEN MORE STRANGE THAT I DID NOT SEE ANY OIL LEAK IN THE SNOW SHOWING ME THAT I HAD A PROBLEM. THEN WHEN I REACH 50000 MILE MY BRAKE STARTED SQUEAKING AND I KNEW IT COULD NOT BE MY BRAKE PADS ON THE FRONT BECAUSE THEY HAD BEEN REPLACE ABOUT 18 MONTH BACK. I JUST THOUGHT IT WAS JUST SOME ROAD GRIME THAT MIGHT HAVE GOT ON THE ROTOR. WHEN THE SOUND DID NOT STOP I RECHECK THE PAD TO MAKE SURE THAT THEY WAS STILL GOOD AND THAT WHEN I FOUND OUT THAT MY STEERING BOOT WAS LEAKING AND SOME OF IT WAS GETTING ON TO THE ON TO THE ROTOR. SO BY CHANGE I DECIDE TO CHECK THE INTERNET TO SEE IT IF ANYONE ELSE HAD THIS PROBLEM AND I WAS SURPRISE TO FIND OUT JUST HOW MANY PEOPLE DID. THEREFORE I DISCOVERED YOUR SITE AND AGAIN WAS SURPRISE TO FIND OUT HOW MANY COMPLAINT THAT YOU HAVE HAD ABOUT THIS INSURE YET YOU STILL HAD NOT DID ANYTHING ABOUT IT. AS I SAID THE FLUID IS LEAKING ON TO THE DISC ROTOR MEANING THAT THIS IS A MORE SERIOUS PROBLEM NOT ONLY THIS IS A SERIOUS PROBLEM THE COMPLETE FAILURE OF THE STEERING:RACK AND PINION:RACK, EITHER WAY YOU LOOK AT IT EITHER YOU WON?T BE ABLE TO STOP OR YOU LOOSE CONTROL OF THE VEHICLE WHICH MEAN IT IS MORE SERIOUS THAN YOU OR ANYONE ELSE COULD EVEN IMAGING AND I CAN NOT BELIEVE THAT YOU HAVE NOT DID ANYTHING ABOUT IT ALL BECAUSE NO ONE HAS DIED YET. IF EVERYONE KNEW JUST HOW UNSAFE THIS VEHICLE REALLY IS THEY WOULD BE GETTING RID OF THIS VEHICLE AS FAST AS THEY COULD BECAUSE THEIR FAMILY LIVES ARE AT STAKE HERE NOT THE BUILDER, DESIGNER, OR THE PRESIDENT OR CEO OF CHRYSLER BUT THE PEOPLE WHO ENTRUST THESE VERY PEOPLE WITH A SAFE PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232391June 26, 2008
SUSPENSION:FRONT
DRIVER SIDE STRUT TOWER IS RUSTING THROUGH. APPEARS TO BE DEFORMED AROUND THE RUSTED AREA. AT THIS RATE I THINK THE STRUT TOWER COULD FAIL AND CAUSE AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232247June 25, 2008
LATCHES/LOCKS/LINKAGES
POWER DOOR LOCKS DO NOT WORK AT ALL RESULTING IN A SAFETY ISSUE WITH CHILDREN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232264June 25, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED THIS VEHICLE IN AUGUST 2007 AND FROM DAY ONE, NOTICED THE HARD SHIFT ON MOVE-OFF AND ON SLOW-DOWN. I HAVE A FRIEND WHO WAS EXPERIENCING THE SAME ISSUE WITH A 2007 TOYOTA AND THE ISSUE WAS RESOLVED WITH A SOFTWARE UPGRADE. I JUST TOOK MY CAR INTO MY NEIGHBORHOOD DEALERSHIP ALONG WITH A COPY OF THE BULLETIN INFO (THANKS TO MYCARSTATS.COM FOR MAKING THIS INFORMATION AVAILABLE TO THE CONSUMER) AND THEY SAID THAT THE VEHICLE TESTED FINE - NO PROBLEMS. THIS IS ABSOLUTELY RIDICULOUS!! SO I REPORTED THE PROBLEM TO DODGE CUSTOMER SERVICE. THEY RECOMMENDED THAT I VISIT ANOTHER (HIGHLY RECOMMENDED) DEALERSHIP FOR A SECOND OPINION. WHY SHOULD THIS BE??? THIS IS A SIMPLE SOFTWARE FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232281June 25, 2008
WHEELS
1. HAD A FLAT AND TRIED TO LOWER THE SPARE TIRE WHICH IS HELD UP BY A WINCH UNDERNEATH THE VEHICLE. 2. FOLLOWED THE INSTRUCTIONS IN THE VEHICLE TO LOWER THE SPARE TIRE USING THE SUPPLIED WRENCH; HOWEVER, THE TIRE WOULD ONLY LOWER ABOUT TWO INCHES AND NOT LOWER FAR ENOUGH FOR THE SPARE TO BE REMOVED FROM THE 'T' THAT HOLDS IT IN PLACE WHEN THE WHEEL IS SECURED. 3. THE SPARE WOULD NOT COME DOWN SO I HAD TO REMOVE THE FLAT TIRE FROM THE VEHICLE AND GET A RIDE TO GET THE WHEEL FIXED THEN GET A RIDE BACK TO THE VEHICLE TO RE-INSTALL THE TIRE. AFTER SEVERAL ATTEMPTS AT LOWERING THE SPARE, I STILL COULD NOT GET IT TO COME DOWN SO I TOOK THE VEHICLE TO AND AUTO REPAIR SHOP. THE REPAIR SHOP WAS NOT ABLE TO GET THE WHEEL TO COME DOWN EITHER AND HAD TO CUT THE "T" TO REMOVE THE WHEEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232315June 25, 2008
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS, STRUCTURE:BODY:DOOR, EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. EVER SINCE THE VEHICLE WAS PURCHASED NEW IN 1999, THE CONTACT NOTICED THAT THE HEADLAMPS WERE DIM. WHEN SHE TOOK THE VEHICLE TO THE DEALER, THEY LAUGHED AT HER. THE FAILURE PROGRESSIVELY WORSENED. SHE HAD THE BULBS REPLACED AND RECENTLY HAD THE HEADLAMPS POLISHED; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND IS THE CONTACT'S PROBLEM. THE FAILURE MILEAGE WAS 230,000 AND CURRENT MILEAGE WAS 280,000. UPDATED 09/10/08. *LJ THE TAILGATE WAS REPLACED 3 TIMES. THE SLIDING DOORS WOULD NOT OPEN. THE CONSUMER STATED THE HEADLIGHTS HAVE CRYSTALLIZED TO THE POINT IT CREATES SHADOWS ON THE ROAD. UPDATED 09/012/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232312June 25, 2008
LATCHES/LOCKS/LINKAGES
THE ELECTRONIC LOCKS ON MY VAN SUDDENLY STOPPED WORKING. I RESEARCHED, FOUND MANY SIMILAR CASES - ONE SUGGESTED WE DISCONNECT THE BATTERY AND RECONNECT - LOCKS WORKED FOR 1 DAY THEN STOPPED AGAIN. I AM TAKING IT DO THE DEALER TOMORROW BUT WILL BE CAUTIOUS ABOUT THE REPAIRS THEY SUGGEST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232144June 24, 2008
EXTERIOR LIGHTING
OCCASIONALLY, MAYBE FIVE OR SIX TIMES IN THE LAST YEAR, I WOULD TURN THE HEADLIGHTS ON IN MY 2006 DODGE GRAND CARAVAN AND THEY WOULD NOT TURN ON. I COULD TURN THEM OFF THEN ON AGAIN AND THEY WOULD STAY ON. LAST NIGHT, THEY TURNED ON THE FIRST TIME I TRIED. I HAD BEEN ON THE ROAD APPROXIMATELY ONE HOUR WHEN THEY WENT OUT ON ME. I TURNED THE ON/OFF SWITCH A FEW TIMES AND THEY CAME BACK ON. AFTER 3-4 MINUTES THEY WENT OFF AGAIN, SO AGAIN I TURNED THE SWITCH OFF AND ON AND THEY CAME BACK ON. THEY WENT OUT AGAIN AND I FOUND THEY WOULD STAY ON IF I HELD THE HIGH BEAM LEVER DOWN. AFTER ABOUT 5 MINUTES I RELEASED THE HIGH BEAM LEVER AND THE HEADLIGHTS STAYED ON FOR THE NEXT 20 MINUTES UNTIL I GOT HOME. I WILL NOT BE DRIVING THIS VEHICLE AGAIN AT NIGHT UNTIL I CAN GET IT FIXED. THE PROBLEM IS THAT 99% OF THE TIME, THE LIGHTS OPERATE CORRECTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231917June 21, 2008
LATCHES/LOCKS/LINKAGES
I HAVE A 2005 DODGE GRAND CARAVAN AND THE POWER DOORS/POWER LOCKS HAVE FAILED. THE TAILGATE STILL WORKS, HOWEVER, WITHOUT THE POWER LOCKS THERE IS NO WAY TO LOCK IT. DUE TO THE NUMBER OF COMPLAINTS IN THIS SYSTEM AS WELL AS THE NUMBER OR COMPLAINTS ON THE INTERNET, THIS IS OBVIOUSLY A MANUFACTURE/ENGINEERING DEFECT THAT MUST BE ADDRESSED. I CALLED DODGE ABOUT THE PROBLEM AND THE TOLD ME THAT I'D HAVE TO PAY A $69 DIAGNOSTIC FEE BEFORE THEY COULD TELL ME WHAT WAS WRONG AND HOW MUCH IT WOULD COST. I REALLY DO NOT WANT TO GIVE DODGE OF MY HARD EARNED MONEY FOR SOMETHING THAT I, AND COUNTLESS OTHERS, BELIEVE THAT DODGE SHOULD CORRECT WITHOUT HESITATION AND WITHOUT CHARGE. PLEASE TAKE THIS MATTER SERIOUSLY AND DO THE RIGHT THING BY RECOMMENDING A RECALL TO FIX THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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