Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11544887September 16, 2023
UNKNOWN OR OTHER
We are having power sliding door issues. The doors are trying to stay in the locked position causing you to not be able to get passengers and kids out of the car safely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544289September 13, 2023
UNKNOWN OR OTHER
The lock actuator on the rear driver's side door has seized in the locked position. I have two small children that require car seats and assistance with seat belts. If there was an accident, I'd be unable to open said door to get my child out of the vehicle without having to go around and climb through the other side, around another car seat. The only indicator that there's something wrong is that the dash display says to unlock the door to open it. I've researched online and this appears to be a known issue that Dodge doesn't fix, but it seems to be quite a safety hazard that must be addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544385September 13, 2023
AIR BAGS
Was on vacation and when I returned from a 9 day trip my car, which had not been drove at all, the drivers side head rest had popped out. This is part of the air bag system. That happened July 2023. September 13, 2023 at 6:01 pm I was driving down the road and my passenger head rest popped out hitting my daughter in the back of the head. The noise it made scared me to death. I am no longer covered under any type of warranty and now expected to pay for something that is a manufactured defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544105September 12, 2023
UNKNOWN OR OTHER
Drivers side sliding door locked closed cannot open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544154September 12, 2023
ELECTRICAL SYSTEM
The drivers side door remained locked when all other door are set to unlock. The drivers side door will not come unlocked whether by remote or manually pushing unlock. This happened on its own. A mechanic looked at it and said he would not mess with it because he was scared he we break the door and suggested going to a dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544017September 12, 2023
POWER TRAIN
The transmission disengaged at highway speed causing no power to be transmitted to the wheels. It rolled to a stop in a traveling lane causing an unsafe condition. There was no warning that this was about to happen. I have found that other vehicles of the same year, make, model, and build date range have been recalled for this same problem but mine failed without warning and was not covered by this recall. My vehicle only has 79,600 miles. Executive Dodge of Wallingford, CT has confirmed the problem. The transmission pump and torque converter failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543650September 10, 2023
ENGINE
Cylinder 2 Random mis-fire. Began fall 2022. Multiple attempts to repair failed. Cylinder head replaced in Feb/Mar 2023. September 10, 2023 same issue reoccurred. Engine began to mis-fire violently, needed to be towed back to Dodge dealership where original repair was completed. Mileage at the time of the head replacement 91205. Mileage when problem reoccurred 97108.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543585September 9, 2023
UNKNOWN OR OTHER
THE REAR PASSANGER DOOR ON 2016 GRAND CARAVAN SE PLUS WILL NOT LOCK OR UNLOCK.THE DOOR ACTUATOR IS STUCK IN UNLOCK POSITION AS IT CAUSES CONCERN FOR BREAK INS AND THE SAFTY OF MY CHILDREN IF SOME ONE WALKS UP TO THE DOOR AND OPENS IT.I SAW THERE IS AN EXTENDED WARRANTY FOR THE RT MODELS NOT SURE WHY OTHER MODELS THAT HAVE THE SAME ISSUE ARE NOT INCLUDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543468September 8, 2023
ENGINE
this Dodge Caravan has an engine problem with cylinder 2 misfire that has occurred in numerous vans with this motor. this van was purchased to aid my handicap wife and will no longer pass the Georgia Emissions Test required to purchase a valid tag. i have spent the normal repair dollars for the basic items suggested, however, everyone with this problem considers it a manufactures defect. Social media is full of owners with the same complaint. this problem seems to occur just after the factory warranty has expired, so dodge is not wanting to cover the expense. to have a 2019 model vehicle that can not pass the safety emission test is quite up setting to me. There needs to be a recall on this issue or an exempt status for this vehicle, since Dodge is not standing behind their product. By the way, my family has 2 of these exact vans, and both are failing in the same manner. this failure is not an isolated problem, and we as consumers need help to correct this deficiency. i have been struggling with this for over a year now
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543213September 7, 2023
AIR BAGS
The contact owns a 2016 Dodge Grand Caravan. The contact stated that when the vehicle was started, the air bag warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the jumper wiring had shorted out by rubbing against the frame and the passenger’s seat air bag and jumper wiring needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,279.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543247September 7, 2023
POWER TRAIN
The contact owns a 2015 Dodge Grand Caravan. The contact stated while driving 60 MPH, the contact heard an abnormal sound and smelled a burning odor. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the transmission needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and determined that the VIN was not under recall. The failure mileage was approximately 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542572September 5, 2023
UNKNOWN OR OTHER
Drivers side passenger door stuck shut(locked) and buzzing sound when lock button is used.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542618September 5, 2023
ENGINE
The contact owns a 2015 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle lost motive power. The vehicle was taken to an independent mechanic, who replaced the thermostat and spark plugs; however, the check engine warning light illuminated. The manufacturer was made aware of the failure. The failure mileage was approximately 153,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542692September 5, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
When locking and unlocking the doors or using the automatic lock when the car is in drive, the driver side sliding door either will not unlock at all (even manually) or when it automatically locks and unlocks it makes an aggressive vibration sound and does not work. I have to go through the passenger side sliding door to take the car seat out of the van. If it were an emergency and I needed to open the rear door it would cause a serious safety issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542767September 5, 2023
SERVICE BRAKES, POWER TRAIN, UNKNOWN OR OTHER
While the Emergency Parking Brake was activated and vehicle in Park in the driveway that is on a hill, the car began rolling down the driveway at a fast rate of speed with no one in drivers seat. 3 young kids were in car seats in the van with it running while we were outside of the vehicle speaking. All doors locked and it flew down the driveway almost flipping over at the bottom. We took the vehicle to the dealership we purchased it from on June 29, 2023 and they could not recreate the issue. No warning lights were on prior to this incident and when citizens that stopped when this happened, got in the vehicle to dislodge it from the dirt that thankfully stopped it from flipping, they verified that it still showed the E Brake as being engaged it was still in park. No police or insurance was called because there was no damage to the vehicle or children but the dealership was called. I do have video of this event but your website does not accept videos
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542456September 4, 2023
ENGINE, UNKNOWN OR OTHER
Ignition problems the vehicle would not start I had to have roadside come jump my vehicle off. After letting the vehicle run for about 30 minutes I shut it off and waited a minute and it started up fine. After about 3 hours of sitting I went out to the vehicle and it wouldn't start. I had to put It in neutral and it tried starting until it ran out. After turning the wheel and playing with the key it finally cranked over. I know there have been recalls regarding the tpim. It is available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542324September 2, 2023
ELECTRICAL SYSTEM, ENGINE, SERVICE BRAKES
Vehicle randomly dies completely like no battery connected either while parked or in motion. Then after a few moments vehicle starts like nothing is wrong. No codes no warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541804August 31, 2023
UNKNOWN OR OTHER
Actuators on sliding doors fail and doors become stuck in the locked position. Rear passengers become stuck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541894August 31, 2023
ELECTRICAL SYSTEM
Sliding door lock actuator not working, sliding doors stuck in lock position, can trap children/passengers in the back of the vehicle. Huge safety issue, has happened with previous models, I see a lot of complaints on here with the same issue. Stop putting our kids in danger. Fix the lock actuators on the sliding doors!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541632August 30, 2023
LATCHES/LOCKS/LINKAGES:ELECTRONIC LOCK/LATCH ACTUATOR
The contact owns a 2017 Dodge Grand Caravan. The contact stated that the sliding door on the driver’s failed to close as needed. The contact took the vehicle to the dealer to be diagnosed and the contact was informed that the sliding door actuator had failed and needed to be replaced. The vehicle had not been repaired. The contact learned of an Extended Warranty Coverage; however, the vehicle was not included. The manufacturer was made aware of the failure. The approximate failure mileage was 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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