Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11552415October 28, 2023
SEAT BELTS
Intersection car collision. Seatbelt almost broke out of the holder. It could have cost me my life.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11552252October 27, 2023
UNKNOWN OR OTHER
Sliding passenger door does not lock. If the car is locked and someone opens that door, the alarm goes off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552305October 27, 2023
UNKNOWN OR OTHER
The passenger side power door actuator stopped functioning making it extremely difficult to access the seats on the passenger side. I was unable to easily get to a young child who was in a car seat on that side. If we were in an accident I would have been unable to get to them quickly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551901October 25, 2023
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2005 Dodge Grand Caravan. The contact stated that while the vehicle was parked, the contact attempted to turn on the headlight and became aware that the headlights were inoperable. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551665October 24, 2023
FUEL/PROPULSION SYSTEM, POWER TRAIN
evap purge valve replaced still having issues. Also, today out of no where my vehicle started to slip when it was shifting gears, the engine is making a weird sound and slow when trying to give gas.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551300October 23, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Power sliding door makes buzzing sound when unlocking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551443October 23, 2023
UNKNOWN OR OTHER
The passenger side door actuator, which is responsible for unlocking and locking the door, has failed on my van. The door remains in the unlocked position and will not close. The previous poses a risk to the safety of my family since the lock will not engage. The problem with the actuator is that it does not allow the automatic locks to engage, which Dodge has installed to prevent carjackings. This issue arose approximately two months ago, and after searching online, I have noticed that this is a common failure on Dodge Grand Caravan models from the 2010s to their last year of production. My van is a 2019 model; the door actuator failed shortly after the warranty expired. The local Chrysler Jeep Dodge Ram FIAT Dealership quoted me a minimum of $1200 to fix the problem. In the past, they issued a warranty extension from 3 years or 36,000 miles to 15 years / 150,000 miles for failed actuators; they limited it to 2015-2017 models. The warranty bulletin is posted on the NHTSA website; it is dated November 10, 2021 Hopefully, you can help. My issue with the unlocked position is bad; there are others whose doors remain in the locked position, posing a serious risk, especially when people find themselves in accidents in those Dodge Grand Caravans with failed actuators.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551245October 22, 2023
FUEL/PROPULSION SYSTEM
My Van would start shift in to hear but not go forward (or backwards), there is a high pitched whine not normal for the car. There are recalls on other 2015 vans for the transmission oil pump. Which is exactly what’s wrong with my van.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551165October 21, 2023
POWER TRAIN
Vehicle started having rough shifting., code for shift relay (P0760) . Relay was replaced .sometimes drives ok other times just goes into neutral when driving, even the shifter in on D position.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550932October 19, 2023
AIR BAGS
Was hit in the side and in my Dodge minivan the side curtain airbags never deployed. The van was a total loss so was the car that hit me and his airbag did deploy. I did injure my lower back and shoulder.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11550563October 18, 2023
AIR BAGS
My passenger headrest deployed at night. There was a recall but I did not get the notice. The recall is expired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550683October 18, 2023
VISIBILITY/WIPER, ELECTRICAL SYSTEM
The contact owns a 2000 Dodge Grand Caravan. The contact stated that while driving at 55 MPH, there was an abnormal noise and noticed that the vehicle's windshield wiper and blinkers had become inoperable. No warning light was illuminated. The vehicle had been diagnosed by an independent mechanic. The contact was informed that the failure was due to a faulty wiper transmission linkage, a relay, and a switch. The relay and switch were replaced however, the wiper transmission linkage was not repaired due to parts not being available. The manufacturer was made aware of the failure and determined that parts were not available. The failure mileage was approximately 110.000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550507October 17, 2023
POWER TRAIN
The contact owns a 2015 Dodge Grand Caravan. The contact stated that while his niece was driving 35 MPH, the vehicle briefly shifted into neutral before shifting back into drive independently. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not diagnosed or repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 16V461000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550526October 17, 2023
ELECTRICAL SYSTEM
On my 2019 dodge grand caravan the sliding door, drivers side, became locked and would not open at all. Now I’m stuck with being unable to roll that window down without it malfunctioning completely open and shut. Then the passenger side door became stuck/locked and will not open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550263October 16, 2023
ELECTRICAL SYSTEM
Passengers side back sliding door power locks will not lock the door . Driverside back sliding door will not unlock. Occasionally makes a buzzing g sound. Cannot manually unlock the door or open it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550135October 16, 2023
ELECTRICAL SYSTEM
The van has COMPLETELY lost power on multiple occasions WHILE driving. Everything shuts down: engine, dash, everything. No error codes, so mechanic can’t pinpoint. Very dangerous. Someone is going to die.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550056October 15, 2023
SEATS
Passenger seat neck head rest exploded without any warning or no vehicle accident. I was at a stop light when this happens.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549563October 12, 2023
ELECTRICAL SYSTEM, ENGINE
My 2018 Dodge Grand Caravan will not turn the starter when I turn the key intermittently, especially when the temperature is hot. The key has to be turned on and off many times before the starter engages and the engine starts. The engine will turn off while driving the van on the highway which causes the power steering to go away. The van must then be shifted to neutral and cruise to a stop so it can be re-started after many tries as explained above. This is very dangerous because if you are on interstate in fast lane with cars behind you, it causes vehicle to slow down because engine stops without brake lights being engaged that could cause rear end collision and makes steering very difficult. This usually happens at least three times in succession before going away for this individual trip. There is no warning when the engine cuts off while driving. I have taken the vehicle to Dodge for inspection and they told me it was the TIPM, but would not replace it without charge. My research on the internet seems to imply it could also be an ignition control module problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549573October 12, 2023
ELECTRICAL SYSTEM
The fuel relay switch is faulty and causing fuel pump to stay on draining the battery. This is a known problem and has been recalled on several other models. It causes my vehicle to continue to lose power due to electrical surge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549403October 11, 2023
ENGINE
The contact owns a 2018 Dodge Grand Caravan. The contact stated that while driving approximately 50 MPH, the vehicle started shuddering. The check engine warning light was illuminated. The contacted stated that he disconnected and reconnected the battery cable. The vehicle was taken to an unknown dealer, where it was diagnosed that the cylinder head needed to be replaced. The vehicle was not repaired. The vehicle was then taken to an independent mechanic, where it was repaired. The manufacturer was not notified of the failure. The failure mileage was 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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