Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11541668August 30, 2023
POWER TRAIN
Leaking oil from the motor oil housing filter. No warning signs. I noticed oil leaks under my van and took it to a mechanic and due to so much oil the initial thought was my transmission gasket was bad. I had my transmission serviced and that's when they found out it was the motor oil housing. Since this incident I have had to replace my window regulators and the radiator. So far my van has been in the shop 4 times this year. Parts are breaking down prematurely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541382August 29, 2023
UNKNOWN OR OTHER
I was driving in normal conditions , the drivers headrest deployed with no collision , the headrest hit me in the back of my head
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11541483August 29, 2023
SEATS
I had just finished a 45 minute drive to work without incident. The vehicle was in park and idling in a parking lot, while I sat in the driver's seat. All the sudden the headrest smacked me in the back of my head and made a loud popping noise. After getting out to see what happened, I discovered my headrest had deployed the safety feature, of popping forward.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541487August 29, 2023
AIR BAGS, ELECTRICAL SYSTEM
The contact owns a 2013 Dodge Grand Caravan. The contact stated while driving approximately 65 MPH, the ignition turned off and the vehicle coasted. The contact stated that power steering and the brakes failed to function. The contact coasted to a parking lot and was able to restart the vehicle after several attempts. The contact stated that the failure had become a recurring failure. The contact had taken the vehicle to an independent mechanic who diagnosed that the ignition switch needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags). The failure mileage was approximately 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541128August 28, 2023
POWER TRAIN
The contact owns a 2015 Dodge Grand Caravan. The contact stated while driving 40 MPH, there was a humming sound coming from the vehicle. There was no warning light illuminated. The contact stated that the vehicle failed to accelerate. The contact pulled over, turned off the vehicle and waited for the vehicle to cool down. The contact restarted the vehicle and drove to an independent mechanic. The independent mechanic diagnosed the vehicle and stated that the transmission needed to be replaced. The dealer was contacted and stated that the VIN was not included in NHTSA Campaign Number: 16V461000 (Power Train). The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not included in the recall. The failure mileage was 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541257August 28, 2023
TIRES
The contact owns a 2005 Dodge Grand Caravan. The contact stated while driving 30 MPH, the front driver’s side tire detached from the vehicle. The contact stated that the vehicle was towed to the residence and then towed to an independent mechanic. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the independent mechanic was unable to duplicate the failure. The contact was provided a cost for the repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 157,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541281August 28, 2023
UNKNOWN OR OTHER
The 2013 Dodge Grand Caravan side door locks malfunctioned. While they were unlocked one side would not open causing potential safety concern if in an accident. The other side would not lock even when lock is activated. I took the door panels off and was able to free the stuck lock but now both door actuators make a buzzing sound and i am afraid of failure again. I also sometimes transport my elderly parents who would have difficulty getting out if it malfunctioned. I have not taken to a shop yet but will have to get it fixed. There is a 15 year 150,000 mile warranty extension on the 2015-2017 years but not prior with same actuator. My vehicle only has 140,000 miles and should be covered but is not. There were no signs of the issue before it happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540778August 25, 2023
SEATS
Passenger side front headrest deployed for no reason while vehicle was parked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540800August 25, 2023
SEATS
The driver's seat headrest came apart like it is supposed to in the event of an accident. However, my vehicle was not in an accident; it was sitting in the driveway. The plastic tabs that hold the headrest together broke apart. It is available for inspection. If this had happened while driving, my head would have been hit and pushed forward suddenly, which could have resulted in an accident/loss of control. This has been a problem on different models, and extended warranties have been offered. However, the dealership says mine is not one of the covered vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540340August 23, 2023
UNKNOWN OR OTHER
The left (driver's side) passenger sliding door will not open. The lock actuator seems to be frozen. It is available for inspection as needed. Safety concern is the limited egress from the vehicle. The problem has been confirmed by a dealer and is persistent. No warnings of any kind were present prior to the failure. The failure appeared in August of 2023. An appeal to MOPAR for a repair has been denied, in spite of the fact that other vehicles have had similar problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539799August 21, 2023
POWER TRAIN
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving 55 MPH, the vehicle stalled with the service engine warning light illuminated. The contact stated that the gear shifter was inoperable, and the vehicle lost motive power. The contact stated he was able to safely move the vehicle out of the road and onto the shoulder of the roadway. The vehicle was towed to the contact's residence, and the vehicle was later towed to the dealer, where it was diagnosed with transmission pump failure. The contact stated that the transmission pump needed to be replaced. The vehicle was not repaired. The contact stated that after researching, he discovered that the vehicle had experienced the failure listed in NHTSA Campaign Number: 16V46100 (Power Train) however, the VIN was not included. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 145,492.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539609August 20, 2023
STRUCTURE:BODY, ELECTRICAL SYSTEM
Without any warning or problems leading up to this, the sliding door on my passengers side has become “locked” and cannot be opened. I used my keys, and buttons in the car, the door will not open. I even tried to use force and pull it open, but it has not worked. It is stuck in “lock”. This is a safety hazard because my children have to enter and exit on the drivers side now which is often the side facing the open street. Also makes it harder for me to get my child on that side strapped into his car seat. I have to reach back OR reach through his window to get him secured. I have not taken the car to a dealership for repairs because I don’t want to be charged for fixing a manufacturer defect
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539498August 19, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Door locks fail When the door lock fails it locks the door without a way to manually unlock doors. This is on sliding doors. Children can lock themselves in the car and suffocate. remote nor manual door lock will operate. If lock fails in unlock position door may be opened while in motion I have not repaired the issue yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539450August 18, 2023
ELECTRICAL SYSTEM
My left sliding door has now locked shut after making noises that the other side had before it got fixed a year ago. And I can not open it at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539455August 18, 2023
POWER TRAIN
The transmission spontaneously went out and vehicle stopped accelerating on the highway. There were no indicators or warning signs that the transmission was bad or going out. The vehicle only has 90k miles and we need a brand new transmission
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538935August 16, 2023
FUEL/PROPULSION SYSTEM
Received a p0302 code from trying to remote start the car have changed the spark plug and ignition coil for cylinder 2 and the code is still there.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538984August 16, 2023
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
The contact owns a 2017 Dodge Grand Caravan. The contact stated while driving 40 MPH, the driver's side window collapsed into the door panel and failed to roll up. The vehicle was taken to the dealer, who diagnosed a failure with the window regulator. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 29,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539030August 16, 2023
ELECTRICAL SYSTEM
my passenger side, sliding door lock is making a loud buzzing noise when unlocking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538803August 16, 2023
POWER TRAIN
I noticed the transmission was hard going from reverse to drive. While driving with my daughter down the boulevard today the van transmission started whining and struggling. The car slowed down. Thank goodness I wasn't on the freeway. I got it home. While researching transmission problems with the Grand Caravan is read there is a recall on the transmission pump of the 2016 Dodge Grand Caravans. My VIN is not included? How can this be? It is dangerous. All vans should be included if they have this problem. My minivan only has 70,000 miles on it. This year minivan has some major safety issues. I just had the minivan sliding door lock actuator replaced. Which they replaced because of a service bulletin on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538864August 16, 2023
POWER TRAIN
What component or system failed or malfunctioned, and is it available for inspection upon request? When the vehicle was shutoff and put in park, the vehicle rolled. The parking pawl did not properly engage due to debris being in the way. How was your safety or the safety of others put at risk? This time the movement of the vehicle was detected before any harm transpired. So the parking break was engaged to prevent movement. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, Independent service center removed debris that prevented the parking pawl from engaging. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Failure happened without any warning or prior transmission problems. This is a family vehicle and I am deeply concerned that this vehicle may roll in park causing injury to children.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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