Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11543942September 11, 2023
WHEELS
Driving on the freeway the right back wheel just broke off. The tire went flying across the freeway. No one was hurt physically but it could have been worse. The wheels were not customized or changed in any way. My husband, myself and our baby were inside.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543965September 11, 2023
UNKNOWN OR OTHER
I had my truck in my shop after a lot of clunking started to come from the rear suspension. I had the truck up on the lift to check out the cause, and found very disappointing news. This truck has approximately 107,000 miles on it, and should not have this much compromised structure. The body is in near perfect condition. The vehicle has always been garage kept and clean. The entire rear frame of the truck has rust scale/perforation. Multiple areas are flaking badly and have holes that are 1/2" and larger. The rearmost cross member that attaches the upper shock is rotted out and missing. The other crossmembers are in poor condition. The areas of the frame where the leaf springs attach are thin. The only solution that seems feasible is a complete stripping, reinforcement, and/or replacement of the rear frame section. I own and operate my own shop, and have the ability to do this work for myself but there is no reason I should have to fix a truck that is 12 years old. Sadly, this is not the only GM product I have seen with this type of rot. It's just unfortunate that my personal vehicle has one of the worst frames that I have encountered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543970September 11, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The audio in the truck increased to maximum volume on its own- without user/driver input. The only way to reset the radio is to pull over, shut off the truck, and open the door. This is extremely hazardous and distracting while operating the vehicle. It is an urgent safety concern for the driver and all passengers, as well as other vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543556September 9, 2023
ENGINE
Service Engine Soon light came on while driving. Code P0327 - Knock Sensor 1, Circuit Low Input (Bank 1) shown on code reader. Took vehicle to local service station and had both knock sensors and wiring harness replaced. Mechanic said that the rear knock sensor was corroded due to water getting to the sensor. Drove vehicle for about 2 weeks and service engine light came back on. Took vehicle back to service station where knock sensors were replaced again. Mechanic again stated that the rear sensor was corroded due to water getting to the sensor. Drove vehicle for about 1 week and the Service Engine light has come back on for the third time with the same P0327 code showing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543559September 9, 2023
POWER TRAIN
When I shift the vehicle to park and turn it off, about 90% of the time the instrument panel will display a message that says “Shift to park”, and the electrical components will not shut down. The vehicle is in park, but the computer won’t detect it. I took it to dealer while under warranty, and dealer simply stated that it wasn’t happening. It continues to happen, and I fear that it it won’t shift into park later. As is, sometimes it takes an hour or more to detect that the vehicle is in park. I fear that it will cause a dead battery and leave me stranded. I don’t know if this is a computer issue or a transmission issue. It has been ongoing for at least 10 months. Vehicle was dropped off for repair at dealer in December, 2022, but no repair was performed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543572September 9, 2023
UNKNOWN OR OTHER, STRUCTURE:BODY
On August 24, 2023 I took my 2011 Silverado WT extended cab 4X4 to a local independent service facility for a required annual safety inspection. It has failed an annual vehicle safety inspection due to frame rust through. I am scheduled with the repair shop to repair this new rust section September 12, 2023. This is the second year in a row that it has failed due to frame rust through after having been repaired last year. The truck has 141,846 mile on it and should not be experiencing a frame issue requiring welding repairs. If I lived in a state that did not require annual safety inspections this could easily become a major safety hazard resulting in a crash with severe personal injury or death. GM should be notified and held accountable to provide necessary repairs and or compensation very similar to the Toyota Tacoma frame recall a few years back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543583September 9, 2023
STRUCTURE:BODY
Frame is rusted beyond normal use and has spread to cross members
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543598September 9, 2023
ENGINE
Fan pulley broke in half, snapped fan belt, damaged fan and caused truck to overheat. Truck would not turn off when overheated, even when fan was not working, so truck kept getting hotter. Dealer said this is the 3rd one they've seen this week
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543371September 8, 2023
POWER TRAIN
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the transmission failed to shift out of first gear. The contact stated that the failure had been a reoccurring failure. The vehicle was taken to the dealer and diagnosed with transmission temperature sensor failure. The contact was informed that the transmission temperature sensor wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and offered to cover a percentage of the total cost of the repair. The approximate failure mileage was 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543499September 8, 2023
UNKNOWN OR OTHER
truck frame on both sides of vehicle is rusting through, requiring structural repair. Truck has been carefully maintained and the body is generally rust free. I am the original owner and am nowhere near salt water. Truck has been garage-kept since purchase. If left undetected, structural collapse could have caused injury or death. Damage was confirmed by tire shop[Discount Tire in Gaylord,MI.] on 9/7/23. No prior indication of excessive rust.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543103September 7, 2023
POWER TRAIN
Going down a busy road transmission started hunting for gears downshifting very hard finally like it was trying to go into park very dangerous situation trying to get out of traffic and get stopped
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543113September 7, 2023
POWER TRAIN
TRANSMISSION CONTROL MODULE (TCM). FAILURE OF THIS PART LEAVES THE VEHICLE INOPERABLE AND UNABLE TO DRIVE. BEING STRANDED, OR IN TRAFFIC CAN CAUSE INJURY TO MYSELF OR ANY OTHER DRIVER THAT MAY ENCOUNTER ME DISABLED UNKNOWN, MAJOR PROBLEM WITH THIS MAKE AND MODEL OF VEHICLE. DEALER INVENTORY OF THE PART IS EXHAUSTED AND TRUCKS ARE SITTING INOPERABLE ALL OVER THE U.S.A. NO INDICATIONS OF A ISSUE WERE DISPLAYED PRIOR TO THE PROBLEM. THE PROBLEM DOES DISPLAY ON DASH, AFTER THE PROBLEM SHOWS UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543301September 7, 2023
POWER TRAIN
While accelerating vehicle has a hitch and/or grinding sound like the transmission is slipping and/or can’t get in gear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542955September 6, 2023
POWER TRAIN
My truck started shuddering and having shifting issues. Took to Chevrolet dealership and was told that this has become a common issue with this type of transmission. We ended up having to replace the transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542975September 6, 2023
SUSPENSION
Frame rusted through with potential of cracking while driving. Both sides of frame
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542621September 5, 2023
STRUCTURE:BODY
Truck has excessive rust and holes on frame, back wheel wells completely rotted out and bed is completely rusted out. Had to get covers for the wheel wells because it failed inspection due to the fact if someone bumped it they could be cut by the jagged edges. Have had over $6000 worth of frame work done in approximately 2021 and needs more. I will find receipts and send pictures. Chevy needs to be held responsible. Currently at dealer for airbag recall and inspection. There is no way it will pass. Huge safety issue and this is certainly not the only truck like this. How can Chevrolet get away with this? Toyota did right by frame issues. Why is Chevrolet not being held responsible? I've been to Mavis, Pocono Metal Craft and numerous other garages who all say the truck is so rusted it's worthless. When brought to the dealer where purchased, I was told there was nothing they could do. But when looking on line there is a recall put out in 2020 regarding Chevrolet frames and spraying the frame to prevent further damage. I was told it's due to the winters and what is sprayed on the road. That's not why this happened to thousands and thousands of people. I took great care of this truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542689September 5, 2023
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
We purchased a new 2023 Chevy Silverado in approximately January 2023. The onset of the problems with the new truck was Friday, August 4, 2023. The engine light came on, skipping occurred when accelerating - powertrain issues. While driving at various speeds, the vehicle hesitated and was jerking when shifting between the first and second gear. No warning lights were illuminated. Then after arriving home, the truck cut off and I attempted to re-start the car without success. Waited for some time to start the truck, but it would not start. Attempted to start again after several hours. Did not start until the next morning and was able to drive the vehicle to the Chevy dealership service department, The service department kept the vehicle from August 4, 2023, to August 10, 2023. We were not provided with another vehicle, while they worked on mine. The second time occurred 10 days after picking the vehicle up from the service department. Monday, August 21, 2023, to PRESENT. Same issues with the truck continued. This issue has caused a major inconvenience. Not only are we still making payments on the vehicle. We have not been given a date of when the vehicle issue will be resolved. The parts needed are on back order. The truck has been in the dealership service department for 22 days as of 09/05/23.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542742September 5, 2023
ELECTRICAL SYSTEM
Truck will not stay connected to our trailer brakes. We have a 2023 Grand Design Reflexion 270BN. The truck stays connected about 30% of the time. 70% of the time we get the following warnings “Check trailer wiring” or “service trailer brakes” and the trailer brakes are disconnected. Grand design has said this is 100% on the truck side. GM needs to find an update for this dangerous problem. We almost got into two crashes on a 2000 mile trip. Multiple people are in the same situation as us.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542777September 5, 2023
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
We have a 2022 Grand Design Imagine 22MLE and when we tow it with the truck we are getting the intermittent message on the dash that the trailer brake wiring is not connected. It continually connects and disconnects as we tow and press the brakes on the truck. We previously towed the camper with a 2011 Silverado 1500 and did not have this happen. We took the truck back to the dealer for a service check and they had no answered for us. This is a serious safety concern while we are towing an extra 6,000 pounds behind us.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542460September 4, 2023
POWER TRAIN
I was pulling a camper in in downtown Dallas Tx and the TCM failed was most ran I’m not sure how times trying to get clear of traffic to safe place on the side of the road.Dealership told me I was just she it out of luck cause there not making the part any more and that’s when I found out GM has known about this for a long time and has done nothing to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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