Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11573642February 23, 2024
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving approximately 3 MPH up the driveway, he heard an abnormal sound as if the vehicle was being struck in the rear. The contact stated that the vehicle stopped abruptly, as if he had depressed the brake pedal. There was no warning light illuminated. The contact stated that the engine was still running. The contact placed the vehicle in park(P), turned the vehicle off, and then restarted the vehicle, and shifted into drive(D) and was able to continue driving. The contact stated that the failure was intermittent at first but had since become a recurring failure while driving at various speeds. The contact was able to drive the vehicle to a local dealer who diagnosed the vehicle and determined that the Electronic Brake Control Module (EBCM) software needed to be updated. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 19V889000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, the vehicle was not included. The manufacturer was informed of the failure. The failure mileage was approximately 154,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573355February 22, 2024
AIR BAGS, SEAT BELTS
I was t-boned by a f-150, airbags didn’t deploy and my seat belt didn’t lock. With no safety features deploying, I sustained injuries. No one wants to inspect it, due to there being no fatalities or permanent dismemberment. There were no warnings or lights on prior to the accident, the seatbelts still latch and are able to be buckled which they shouldn’t be.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11573453February 22, 2024
AIR BAGS
dealer told me that they will replace the passenger airbag but i need to sign a paper saying that if the dash board breaks while they work on it then they are not responsible and i need to pay to repair whatever damage there may be, they also said GM or Tekada would not pay to damage to dashboard because its old.....i did not let them replace airbag. my name is [XXX] [XXX] [XXX] Rydell Chevrolet in Northridge CA. 818-832-1616 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573466February 22, 2024
UNKNOWN OR OTHER
The frame is completely rusted on this truck it has approximately 133k miles on it. In my research on this year truck there are many complaints for the same issue some through this site and others through forums. There needs to be a frame recall issued on this truck the approximate date below is when it was noticed during an inspection
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573487February 22, 2024
UNKNOWN OR OTHER
My radio changes channels on its own. It disconnects my Bluetooth connection for no reason. The display screen changes from one option to another randomly. This has been happening for over a year now. My research on the internet shows many customers had their radios replaced. Soon thereafter the issue starts all over again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573066February 21, 2024
UNKNOWN OR OTHER
The DEF system tank and heater tube/wiring assembly need to be replaced due to the wiring melting. There should be larger wires or a fuse to prevent this. The system is tied to the Emission Controls system in the vehicle. When this happened I was warned on my dash display I had only 165 miles remaining at 65mph, and presumably slower thereafter. I live in Alaska, we travel long distances, sometimes in extreme cold temperatures and always far from help; even cell service if away from urban centers. I find it unacceptable my truck can decide to strand myself and/or family (3 children under 5) based on emissions, not run-ability. The temperatures in Alaska have been severely cold a couple weeks ago when this issue came up. The issue is confirmed by the dealership and is a known issue in the diesel community. Apparently it is a known issue for diesels in cold weather. Diesel is common in cold weather so the issue is perplexing at best. The vehicle has never been inspected by any one other than myself, a mechanic and the dealer. There were no warning lamps, only the dash warning the emission system needed service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573096February 21, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
P1. On or about Feb 9, Power Train transmission, Modular’s. While traveling about 40mph the truck shifted suddenly to low gear, and the water pump blew resulting in steam or smoke from engine hood. Automatic shifting was not possible, after slowing to 5-10 mph check if mauls shifting was an option. All gears L1 L2…were replaced with ‘L’. P2 March 2023 to presented 2024, the vehicle will vibrate and shake. More like a shimming. This happens what seems to be every .5 to 1.0 mile. P3 March 2023 The Transmission issue listed in para 1 happen exactly as describe above. Except the water pump was fine. On or about June 2021 The Transmission issue listed in para 3 happen exactly as describe above. I TOOK TRUCK TO HENDERSON CHEVROLET in Henderson , NV and reported the transmission sudden shift to low AND how the truck slams into gear when leaving a stop sign light. It feels like someone hit the back of the truck. Jerks forward. Service RESULT: that’s normal for the truck. October 2019, took truck to back to Circle Chevy / Hyundai in Shrewsbury NJ regarding the slamming and jerky transmission. RESULT: it’s normal or it didn’t do it while in service road test. I just bought the truck 1 month earlier from CIRCLE CHEVY of SHREWSBURY NJ. Regarding the most recent trans issue of Feb 2024, the power train went out of warranty in August. The issues should have been fixed when odometer was between 000064 to 60000 or Aug 2024. This truck is unsafe and sudden shift to low gear can cause the truck to get into accident
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573228February 21, 2024
ENGINE
Valve lifter broke cause misfire and engine slowdown. Truck towed back home, no longer useable, dealer stated vehicle off warranty GM has no recall. This is a known issue, with many incidents which has led to a class action lawsuit, that I am planning to join.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573238February 21, 2024
SEATS
Several times mi wife and I have been close to provoking an accident due to the driver seat not been able to go up for my wife to see well over the dash nor will it go down for me to see the gages well. My wife has been stretching to look over creating neck and back pain and I have lowered my head down taking my eyes out of the road close to provoke accident several times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572858February 20, 2024
ENGINE, ELECTRICAL SYSTEM
When you try and start the truck, the instrument panel lights up fully but when you push to start the instrument panel dims and acts like the battery is dead and won’t crank. The engine light is on. After a few presses, it finally cranks and starts fully. Has happened repeatedly and randomly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572867February 20, 2024
ENGINE
Driving at normal speed, normal weather, and normal highway conditions my 2019 Chevy silverado 1500 suddenly, without any prior warning, became undrivable due to "No Oil Pressure". I had to pull over on the side of the highway where it stayed until the vehicle could be towed to a local auto mechanic. The mechanic informed me that the issue was due to an Engine Oil Cooler Line rupture; the same issue that's plaguing many other vehicles of my age and make. There is a recall: N212326940-01 as evidence. I don't understand why this recall hasn't been issued to others outside of Canada and Alaska, especially when this problem is happening at frequencies to cause a shortage of replacement parts in other parts of the U.S..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572869February 20, 2024
ELECTRICAL SYSTEM
The sound will increase to max volume and I am unable to lower the sound, this has happened numerous times while driving and has also happened while on major freeways. This is a very frightening event when I am driving by myself and even more when I am with my family. This has been reported to the dealer several times but it continues to happen. Today it happened in a parking lot so luckily I could stop, turn the vehicle off, open the door, and turn it back in. The problem persisted after shutting the truck off several times. I finally had to let my phone connect, open Apple Music, played a song and paused it so I could have no sound.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572871February 20, 2024
ELECTRICAL SYSTEM
Auto stop/start will shut the vehicle off when still in motion. If the vehicle is coming to a stop and is rolling the stop/start will activate and shut the truck off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572873February 20, 2024
ELECTRICAL SYSTEM
The back up camera shuts off in low light conditions. Camera shuts off and a triangle with a ! Will appear. The camera will continue to flash on and off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572946February 20, 2024
FUEL SYSTEM, DIESEL
The contact owns a 2016 Chevrolet Silverado 2500. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to coast to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed failures with the fuel injection pump and diesel particulate filter. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who diagnosed failures with the catalytic converter and fuel injector sensor. The vehicle was repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 174,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572953February 20, 2024
POWER TRAIN
The contact owns a 2021 Chevrolet Silverado 2500. The contact stated while driving at various speeds, the vehicle downshifted from 8th to 7th gear or from 8th to 6th gear, and the wheels locked up, causing the contact to lose control of the vehicle. There was no warning light illuminated. The contact was able to regain control of the vehicle and continued driving. The contact stated that the failure recurred several times while driving. The contact stated that the safety risk was more severe while towing a trailer because the failure caused the trailer to fishtail while driving. The contact stated that he had pulled to the side of the road on one occasion. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact related the failure to TSB Number: 21-NA-275. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572960February 20, 2024
ENGINE
The contact owns a 2019 Silverado 1500. The contact stated that while her husband was driving 25 MPH, he observed a burning oil odor coming from the front of the vehicle. An unknown warning light illuminated with a message to turn off the vehicle. The vehicle was turned off and was towed to the residence. On another occasion, while driving approximately 55 MPH, the oil pressure warning light illuminated. The vehicle was turned off and towed to a dealer where it was diagnosed that the oil pressure lines had ruptured, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was 74,350.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572991February 20, 2024
ENGINE
Notice the engine temp was rising, had notice I was slowly losing coolant in my overflow tank. Then while driving it started making noise that the engine overheated need to idle vehicle then as I pulled to a stop light the rims bogged down the whole vehicle shut down The radiator has a small leak in the plastic reservoir on the driver's side of radiator. Could have cause a big problem if I was in traffic when it shut down cause I had no control to turn the wheel or anything else once that happened.The vehicle got extremely hot very fast.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572687February 19, 2024
SERVICE BRAKES
My 2015 Silverado was purchased new and around October 2023 the trailer brake service warning started popping up. I was concerned with pulling any sort of trailer that my safety would be at risk, and also the constant noise as a distraction. I have taken to dealer for inspection, but nothing was able to be done at the time. No other warnings or symptoms have appeared. Just the trailer brake service continually going off. Thanks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572688February 19, 2024
ELECTRICAL SYSTEM, SERVICE BRAKES, ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
2015 CHEVY 3500 HD HAS 65,XXX MILES ON IT CURRENTLY. TRUCK PERIODICALLY AND USUALLY RANDOMLY DISPLAYS A "SERVICE TRAILER BRAKE" MESSAGE WHICH CONSTANTLY GOES OFF WHEN NOTHING IS BEING TOWED. NOW ABOUT 1 IN 15 TIMES DRIVEN WILL IT NOT DISPLAY THIS MESSAGE. IVE HAD THE TOWING BRAKE MODULE REPLACED AND THAT DID NOT FIX THIS PROBLEM. I'M AT MY WITS END WITH THIS TRUCK. CHEVROLET / GMC NEED TO STEP UP AND MAKE THIS WIDELY KNOWN PROBLEM A RECALL. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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