Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11571351February 11, 2024
POWER TRAIN
At 89,000 miles my transmission started to make a clunking noise took it in to a shop and transmission needed to be replace
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571156February 10, 2024
STEERING
Three or four instances of loss of power steering while making a right hand turn. Power steering failed momentarily except for the last time, steering failed completely while turning into a parking lot and I ended up in the snowbank. All electrical to the vehicle shut off to the vehicle and could not be restored until a new battery was installed. The new battery was completely discharged overnight. Possible related incidents are that several times I have had a message that the security system has been compromised, and I have been locked out of my vehicle spontaneously. I found that there is a recall for this year and model for this issue, but my VIN does not connect to any recall issued. I am afraid to drive this vehicle until this is corrected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571180February 10, 2024
UNKNOWN OR OTHER
Repeated temporary failures in the Integrated Trailer Braking Control (ITBC) results in trailer brakes being inoperable (disconnected) while driving as indicated by the warning display on the dash. The complete loss of trailer braking, including increased stopping distance or trailer instability which could result in serious injury, death, or property damage. The ITBC has been replaced twice, including once by dealership and the problem persists. This has been occuring from 2019 until today whenever I tow my 5th wheel. Trailer to truck connecting cords and outlets have been inspected and/or replaced as a precaution. This is the same 5th wheel which was towed by a 2005 chevy 2500HD for 10 years without a problem using an aftermarket Brake Controller.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571219February 10, 2024
UNKNOWN OR OTHER
Rear window leaking like a small stream in regular rain. It’s going down behind seats and carpeting and headliner staining worse and worse and I am worried about black mold being created. Husband has lung issues and that can be verified by our physician. We have told Jenkins chevy in Venice florida 5/4/22, 3/20/23 and now living in TN spoke to Champion Chevy in Johnson City on 9/29/23 and 1/5/24..it’s getting worse and as we are out of warranty no one wants to help. We never received any bulletins on my chevy site and it’s not anything you would normally notice but now we smell the mildew smell back there because it is getting worse. Please help us before we get ill from this awful leak. This is my first Chevy pick up I have purchased in my lifetime. Possibly the last.. [XXX] [XXX] God bless you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571232February 10, 2024
ELECTRICAL SYSTEM
Rear window drefroster began smoking. Pulled over and exited truck noticed defroster was glowing red. Window then shattered. This is a power slide window. Drivers side.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571250February 10, 2024
FUEL/PROPULSION SYSTEM
The high pressure fuel pump has failed at only 60,000 miles. My Safety along with the safety of others has been put at risk from major loss of power... not safely stopping the vehicle due to fuel pressure malfunction. Certified Chevy Dealer diagnosed high pressure fuel pump Come to find out from the dealer... a warning sign was the electric start button not working. Engine light did NOT come on till after the truck had major power loss/ misfire/ stall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570991February 9, 2024
AIR BAGS
Roof top air bags had recall about year ago that were fixed. Now roof air bags deployed as driving on new pavement going 48mph. No warning at all. Caused to go in ditch but no major injury or damage. Police tool incident report but could do anything else.truck is currently at the dealer and haven't been able to figure out why this happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571005February 9, 2024
POWER TRAIN
The transmission has a shudder during gear change and at certain speeds. First noted to dealer at 7,500 miles and they could not duplicate. At 15,000 it is worse, they confirmed the issue but had no fix. New truck, they want me to just accept the problem for the moment and keep driving it. Not happy, distracting, wonder about damage being caused, and long-term impact. Will it quit on trip, middle of the night, etc.?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571101February 9, 2024
ENGINE, POWER TRAIN
The truck has lifter failure leaving the Engine in Operatable at best you and you kids are stranded in 0% wether or broken down in the road. The other outcome is the Engine Explodes like a bomb when the internals let go from the failure. Lucky I was just left in the cold where I could have frozen to death. This happened at 70k miles but is happening to all the 19+ trucks with 5.3-6.2 the other problem is a transmission shudder making you barely able to keep control of the vehicle. You have had so many complaints here there have been several class action lawsuits yet nothing has been done why is Gm not held accountable?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570794February 8, 2024
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH, STRUCTURE
The contact owns a 2023 Chevrolet Silverado 2500. The contact stated that while driving at an undisclosed speed, the tailgate step bar continuously extended and retracted. The tailgate-ajar warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the step actuator due to water damage. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570813February 8, 2024
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated while driving at an undisclosed speed, the vehicle surged, and the contact heard an abnormal sound coming from the vehicle. After a visual inspection of the vehicle, the contact observed fluid leaking from the engine compartment. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the front differential. The vehicle was not repaired. The contact stated that the failure had occurred once before, and the vehicle was repaired. The manufacturer was notified of the failure but did not assist. The failure mileage was 38,000. The contact stated his Chevrolet Silverado 2500HD diesel HAS been repaired. They replaced, again, the faulty front differential and also discovered the transfer case fluid was black indicating it was ready to fail again. Also, they replaced the fluid in the transfer case.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570896February 8, 2024
SEAT BELTS
My 2019 Chevrolet Silverado 1500 RST was purchased brand new in 2019 and has less than 50k miles on it. The rear, passenger seat belt fails to retract which is a safety issue and where my child sits. Chevrolet stated that it was not covered under any manufacturer warranty or the purchased extended warranty from the dealership. This is a huge safety concern as the seat belt will not function without being able to retract. For it to fail with less than 50k miles and being less than 5 years old is unacceptable and so concerning. The estimated cost of repair is $806.51 which is crazy that they will not fix this issue as there is a new warranty for trucks built in 2021 and newer for safety belts specifically. Chevrolet should stand by their safety equipment, especially on their newer vehicles. I have uploaded a copy of the dealership information and recommended repair as well as cost of repair that they stated would not be covered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570589February 7, 2024
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
1. Trucks start/stop delays. When in traffic or crossing over lanes the truck fails to turn back on/start. When the truck does turn back on, the truck jumped forward almost sending me and my family into on coming traffic. 2. When trying to start the truck the starter will turn over constantly not turning on the truck (motor is turning over). The starter will time out after about 20+ seconds. The starter does this when auto start/stop is activated, so we get stuck in traffic almost causing accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570660February 7, 2024
UNKNOWN OR OTHER
Rotted frame after 9 years old truck
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570573February 7, 2024
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, STEERING
Truck sends safety lights on dash one day and the next day they go off. Truck is running rough and has subpar fuel mileage driving 55 to 65 miles per hour. Esc light comes on and steering wheel changes sides to drive straight. Information screen goes black and flashes while driving. I have been in contact with gmc and they said I have to report to you before they will do anything. There was a recall for my type of Truck for poor fuel consumption but my vin was not included. I feel my truck has fell through the cracks and is in need of serious repairs. 72k for this truck and now I am having nothing but problem I feel used... please help! Thanks , [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570574February 7, 2024
ENGINE, POWER TRAIN
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that on several occasions while driving at various speeds, the vehicle was shuttering with a whining sound coming from the engine compartment. The vehicle was taken to a dealer however, the dealer was unable to duplicate the failure. On another occasion, while driving 70 MPH, the engine revved but the transmission failed to shift gear as needed and the vehicle lost motive power and stalled. The vehicle was not able to restart. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570169February 6, 2024
UNKNOWN OR OTHER
unknown. I just noticed the lights immediately and the reverse camera but told dealer before I bought it and they said they would fix it then they said they couldn't do anything about it after I bought it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570200February 6, 2024
STRUCTURE:BODY, VISIBILITY/WIPER, UNKNOWN OR OTHER
Rear window frame is leaking during rain or heavy dew. Causing saturated headliner, seats and carpet. Mold could develop and become a health factor. My 2 kids always ride in the back seat. This is a known issue for GM and are not taking action to correct this problem. Vehicle started leaking with 25,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570207February 6, 2024
VISIBILITY/WIPER
While driving, I heard a loud "pop". When I arrived at work, I saw that the rear windshield, on the passenger side, was shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570264February 6, 2024
ELECTRICAL SYSTEM
On Sunday, January 4th, the tailgate of the truck began unlatching and opening on its own. It has done this repeatedly since that date. Only unlatches when the vehicle is in park and unlocked. The electronic latch will continue to cycle (click) after the tailgate has initially opened. Exterior taillights and side markers flash as they should with each cycle. This issue is identical to the warranty recall issued recently for the 2020 through 2024 Chevrolet and GMC 2500 & 3500 trucks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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