Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11574604February 28, 2024
ELECTRICAL SYSTEM, POWER TRAIN
I have several issues going on with my vehicle. The transmission keeps shuddering and the dealer says there is nothing wrong with it. I've documented over a dozen instances. It feels like you are going over rumble strips. Also the screen flickers bad making it difficult to see the backup camera. I have a dozen or more videos on this and the dealer says they can't reproduce the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574164February 27, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The following Recalls were found on Kelly bluebook, that matched the issues I have been having with my vehicle perfectly. When calling the recall center, they stated my vehicle year 2018 Chevy Silverado and serial number were not listed for this but it's the exact diagnosis of what I'm experiencing. The Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash. As the vacuum level drops, the brake assists decrease, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash. A decrease in brake assist can increase the brake pedal effort and distance required to stop the vehicle, increasing the risk of a crash. What component or system failed or malfunctioned, and is it available for inspection upon request? The brakes inflate on their own as if someone is pressing them down while driving. The vehicle begins to jerk horribly causing the inability to steer or maintain control of the vehicle or the ability to stop. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes How was your safety or the safety of others put at risk? This is very dangerous. I have no control over the speed of the vehicle or if the brakes will fail, or if the brakes will burn up due to fighting with the accelerator while driving. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, the manufacturer inspected it and stated they could fix the issues, paid but then the same malfunction kept happening even after payment and supposedly being fixed. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? None related to the issues, Stabilitrak warning and then random hill assist to inflate the brake vacuum
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574193February 27, 2024
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL, SERVICE BRAKES
Message will appear that states : trailer brake system needs serviced “ When that appears and I am currently towing a trailer I lose all power to trailer including the brakes. I can’t signal I can’t use the trailer brakes. I’m towing 14,000 lbs and when I’m going down a 6% grade this is very dangerous. I have had vehicle in twice for this issue , first time I was told they replaced a controller, 2nd time they said no problems detected. For me to lose all power to tow vehicle is unacceptable and extremely dangerous
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574225February 27, 2024
AIR BAGS
Driving up driveway and airbags on the side door panels went off didn't hit anything and they went off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574241February 27, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, her husband swerved to avoid an oncoming vehicle and simultaneously depressed the brake pedal, but the vehicle failed to respond as needed. The contact's husband pulled to the side of the road and inspected the vehicle. The contact husband noticed that there was smoke coming from the front driver's side brakes and the brake calipers and the front driver's side tire was significantly hot. The contact stated that the failure recurred while driving, and the vehicle responded as needed when the brake pedal was depressed down to the floorboard. The vehicle was taken to an independent mechanic, where the brakes and the brake calipers were replaced; however, the failure recurred within a week. The vehicle was taken back to the independent mechanic, where the brake pads, the rotors, and the brake calipers were replaced. The contact became aware that the VIN was included in NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic) which the contact related to the failure. The local dealer was contacted but informed the contact that they could not perform the recall repair because an independent mechanic had previously serviced the vehicle. The contact contacted Joe Bullard Chevrolet (2900 Government Blvd, Mobile, AL 36606) and Terry Thompson Chevrolet, INC. (1402 US-98 E, Daphne, AL 36526), who informed the contact that they could not assist because the first dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 130,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574244February 27, 2024
SERVICE BRAKES
I had our pick up inspected today and the mechanic asked about our brakes being hard to push. I explained It has been that way for some time. He informed me that GM had a recall for this safety issue but as of this moment it doesn’t cover our specific pick up. The recall reference number is: 19V645000. GMS number for the recall is N192268490. I called and filed a complaint with Chevy complaint #[XXX]. Any assistance with this safety issue would be greatly appreciated. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574319February 27, 2024
VISIBILITY/WIPER, POWER TRAIN, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Since new, this vehicle has had two unresolved safety issues. One of which being the failure of a FMVSS 111 required system - rear vision camera. The two defects are: 1. Service 4WD warning message and inability to use 4WD in inclement weather. This has caused safety concerns for my wife and I when traveling in the winter. 2. Failure of the FMVSS 111 required rear view camera system when in reverse. The display screen goes blank with an error message intermittently when in reverse. Not being able to see behind the vehicle while in reverse has raised safety concerns by both my wife and I in numerous parking situations. The Dealer (Al Serra Chevrolet Grand Blanc MI) has attempted warranty repairs on both issues on 4 service visits: Delivery Date 9/27/2022 1st repair 1/12/2023 2nd repair 11/27/2023 3rd repair 12/19/2023 4th repair 2/27/2023 GM Customer Assistance Case 9-12089878168 2/27/2024 Certified Letter to GM notifying of intent to file for Lemon Law Relief, Final Repair attempt. All 4 repair attempts included the 4WD system failure as well as the Rear View Camera system failure. Many components have been replaced. along with many reprograming attempts of both systems. Both problems return after the Dealer attempts a repair, and have not been successfully repaired to date. The problems first appeared on 1/12/2023. Due to the Camera issue being of such a serious safety hazard, we will not drive the vehicle again until repairs are assured. We cannot risk backing into a pedestrian.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573948February 26, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, SUSPENSION
1.THE INSTRUMENT PANEL EMERGENCY LIGHTS ARE NOT OPERATING . THE MANUFACTOR FAIL TO DO FINAL INSPECTION. THE EMERGENCY HARNESS WAS NOT INSTALL. THE INSTRUMENT LIGHTS WERE NOT OPERATING. 2. THE TRUCK AUTOMATIC STEPS LIGHTS DON'T COME ALL THE TIME. THE PASSENGERS ARE UNABLE SEE DURING DARKNESS. THEY LOSS THERE FOOTING AND FELL ON THE ASPHALT. THE AUTOMATIC STEPS ARE COLOR BLACK ARE TO SEE DURING THE NIGHT. THE STEPS SHOULD BE COLOR FLUORESCENT WHITE. THE VEHICLE MILEAGE IS ONLY 1224 MILES.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11574050February 26, 2024
ELECTRICAL SYSTEM
The component unknown, I do not know what caused this to happen. The charging system suddenly drops and power to the truck is shutting off or losing power. The electric doors and dash lights, plus trailer frailer all occur and locks going up and down. Today on a major highway in Kansas City, All dash lights and indicators came on and then the truck started to stop in major traffic. I had to put the transmission in neutral and out of gear and try to keep from losing control of the truck as the were trying to lock up. I quickly shut of the ignition and then turned it back on. I put on a new alternator thinking that would fix the problem. Well 200 dollars later and two days later is when this major problem cause me almost to be in a serious accident. I usually get my service done at Cable Dahmer Chevrolet in Independence MO. I am beside myself, as I know of another owner that has the same year and his is now doing the same thing. Is this a serious problem that may have been going on in other similar vehicles, I would say so. Since I did not panic and made the truck keep going and stop it from locking up, what would be the safety factor of someone, who could not know what to do? No warning lights or nothing lit up just cruising along. No accident and have not had it access yet. I have yet to contact the Chevy dealer and yes it was a high risk concern. No one was hurt or injured, but could have been. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574052February 26, 2024
FUEL/PROPULSION SYSTEM
Code: P2635 Fuel pump ‘A’ low flow/ performance It only happens when it’s warm outside. It was doing this last summer and during the winter it stopped now it’s 80 degrees + outside it’s throwing the code again
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574058February 26, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM
Truck stay without breaks in the freeway randomly and bunch of lights came on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574071February 26, 2024
SERVICE BRAKES
I was driving with my kids in the truck because i just did school pick up i was aproaching a four way interection when i tried to stop and my break pedal was super stiff and found myself panicked i couldnt stop it almost caused an accident with a tractor trailer truck. I went up and over the curb into vacant parking lot in order to stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574105February 26, 2024
SERVICE BRAKES
Brakes won’t work at low speeds, says online it was a recall at one point just don’t know if my VIN got missed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574108February 26, 2024
ENGINE
A couple of days ago, noticed some coolant under my truck. Took it to a dealer who informed me that the radiator has a crack in it. The truck has just over 53,000 miles on it and the warranty doesn't cover the radiator after 36,000 miles. We keep it serviced as normal and there hasn't been any extreme weather here in Oklahoma lately to explain the this away. Just irritating to pay the kind of money you pay for something that has this kind of issue already.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574133February 26, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM
Even though electronic parking brake has NOT been set when parking, upon leaving from parking space, electronic parking brake engages and vehicle feels and sounds as though parking brake has been applied. My concern is that parking brake may engage while driving at speed and loss of vehicle control could occur. This problem is intermittent and has occurred 6 or 7 times during the month of February 2024. Vehicle has 6500 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573832February 25, 2024
POWER TRAIN
6L80 TRANS SHUDDERS AND SLIPS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573736February 24, 2024
ELECTRICAL SYSTEM
After air conditioning stopped working today on my 2016 Chevrolet Silverado 1500 Crew High Country, conducted research to find out if others experiencing the same issue. Discovered thousands of pages of complaints and class action suits. Vehicle is 7 years old and just went over 79K. Following several troubleshooting videos and write-ups by technicians, discovered the top weld on the driver's side of the condenser has leaked the refrigerant and made the system inoperable. Since the defective condenser (AC Delco) is no longer being used and a clamp replacement to support the weld was never installed, expect that GM or Chevrolet to replace the defective part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573781February 24, 2024
ELECTRICAL SYSTEM, AIR BAGS, SEAT BELTS
My truck has roughly 26,000 miles and the airbag sensing module on it corroded due to water gathering around it in the acoustic padding. It happens because water runs down a line that enters the cab and gets absorbed by the acoustic padding. This is a known issue as there is a recall for other states. My state is not one even though Louisiana is one of the wettest states and we also use salt in the winter when the roads ice. I’m glad I didn’t get hurt by this since it can cause the seatbelt pretentioners to fire and/or the airbag to deploy. This is the document from GM/NHTSA. GM Bulletin [XXX] [XXX] Can you please include Louisiana in this recall since the issue is affecting us? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573561February 23, 2024
LATCHES/LOCKS/LINKAGES
The contact owns a 2022 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the tailgate would release unintendedly. The failure occurred several times daily. The dealer was contacted, and it was determined the failure was related to the recall. The vehicle had not been repaired due to parts not being available. The manufacturer was made aware of the issue. The failure mileage was 36,800. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573625February 23, 2024
ENGINE
I am unsure why this organization has not made GM fix their lifter issues for their v8 engines. it is very common and has been around since the early 2000's especially with the 5.3-liter engine. my engine just had lifter failure at a little over 80,000 miles. this repair can cost up to 4000 to 12000 to fix depending on how bad the failure is. There are class action lawsuits on this issue. It's time to make GM pay up for customer losses. I am 5000 over my extended warranty, can't get a loaner from the dealership, haven't had my truck for almost over a month, spent 900 in car rentals so far. Again, this is a known problem, it needs to be addressed and fixed once for all. * Summary* Lifter failure Happened on the highway, lost almost complete power to my drive train abruptly. putting my safety and others safety at risk This is a very known and common problem with the dealerships, even the tow truck driver said must be your lifters before it was even at the deal, said he picks up 2-3 of these trucks a week with the issue. The component is at the dealership. diagnosed as failed lifters, still waiting for them to inspect the internal parts of the engine to see if it destroyed the internals with the failure. Warning lights came on at failure, and no symptoms beforehand.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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