Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10018759May 15, 2003
EXTERIOR LIGHTING:HEADLIGHTS
WHILE DRIVING AND PARKED, HEADLIGHTS WILL PULSATE AND DIM TO HALF THE BRIGHTNESS. THIS IS VERY DISTRACTING, ANNOYING, AND UN-NERVING BECAUSE IT CAUSES THE CAR IN FRONT OF YOU TO BELIEVE YOU ARE FLASHING YOUR LIGHTS AT THEM. I HAVE COMPLAINED ABOUT THIS PROBLEM 3 TIMES SINCE I FIRST BOUGHT IT IN APRIL 2002. DEALER STATES THEY CAN'T FIX THE PROBLEM, WON'T TRY AND IT'S NORMAL. THIS WAS NOT DISCLOSED TO ME WHEN I BOUGHT THE VEHICLE OTHERWISE HAD I KNOWN, I WOULDN'T HAVE BOUGHT IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019959May 15, 2003
CHILD SEAT
THE CHILD SEAT LATCH WOULD NOT RELEASE WHEN THE CONSUMER ATTEMPTED THE PUT THE CHILD IN THE CAR SEAT. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018720May 14, 2003
ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
REAR OF CAR CAUGHT FIRE. OCCURRED IN MY EMPLOYER'S PARKING LOT AT 2121 HUDSON AVENUE, KALAMAZOO, MICHIGAN. THE THIRD BRAKE LIGHT AREA. VEHICLE PARKED & UNOCCUPIED. *NLM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10018535May 12, 2003
EXTERIOR LIGHTING, LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK, STEERING, ENGINE AND ENGINE COOLING, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM, SUSPENSION:FRONT
I WANTED HIM TO CHECK MY DRIVER SIDE BACK DOOR BECAUSE IT WOULDN'T OPEN VERY EASILY AT TIMES, AND THE WINDOW TO THAT SAME DOOR WOULD NOT OPEN AT TIMES. ALSO, MY TRUNK WOULDN'T OPEN WHEN ONE WOULD USE THE TRUNK RELEASE BUTTON AT TIMES. I ALSO HAD HIM CHECK MY DIMMING HEADLIGHTS, MY STEERING WHICH HAD A JERK IN IT WHEN I WENT AROUND CURVES, CLICKING SOUND IN ENGINE AND AN OVER ALL CHECK SINCE MY WARRANTY IS ABOUT TO RUN OUT IN 1,000 MILES. TURN OUT-AFTER LEAVING THE DEALER MY AIR CONDITIONER WAS HUMMING LIKE A HELICOPTER, MY BRAKES WERE HORRIBLE AND GRINDING AND THE CAR FEELS LIKE IT HAS NO GET UP AND GO POWER. I TOOK MY CAR TO BRAKE CHECK AFTER LEAVING BECAUSE WHEN THE DEALER DID THE OVERALL CHECK OF MY CAR THEY SAID I NEEDED A FRONT BRAKE JOB. AND THEY WANTED TO CHARGE ME OVER 200.00 DOLLARS. THE DEALER TOLD ME IT WAS NOT COVERED UNDER MY WARRANTY. WELL BRAKE CHECK TOOK OFF ALL FOUR TIRES AND FOUND THAT MY PROBLEM WAS DUE TO LEFT AND RIGHT CALIPER PROBLEMS ON THE INBOARD SIDE AND LEFT REAR HARD WEAR PROBLEMS AND WEAR ON THE OUTBOARD SIDE. THE CALIPER IS ENGAGING BUT NOT DISENGAGING AND CAUSED MY PADS TO WEAR OUT AND MY ROTORS ARE ATE UP. THE PADS ARE NOT WORN EVENLY WHICH IS DEFINITELY A SIGN OF CALIPER PROBLEMS. ALSO, THE DEALER UPON THE OVERALL INSPECTION OF MY CAR SAID THAT MY INTAKE GASKETS WERE RUINED AND LEAKING COOLANT. THEY SAID THEY REPLACED THEM, HOWEVER I AM AFRAID THAT THERE IS FURTHER DAMAGE TO MY VEHICLE THAT THEY ARE NOT TELLING ME, JUST LIKE MY BRAKES. DUE TO THE FACT THAT STEVE AT LONE STAR TOLD ME THAT IT WAS CAUSED DUE TO LACK OF OILS CHANGES AND GIL SAID IT WAS A PROBLEM WITH THE GASKETS BEING IMPROPERLY SEATED FROM THE FACTORY OR JUST A DEFECT IN THE GASKET. WELL IS THIS WHY MY CAR HAS NO GET UP ANYMORE? MY CAR ALSO MADE A GRINDING SOUND WHEN HITTING BUMPS UNDER THE RIGHT FRONT FENDER AREA THAT NOTHING WAS DONE ABOUT AND MY HEADLIGHT PROBLEM THEY SAID WAS DUE TO A FAULTY BATTERY CABLE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019632May 12, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM
WHILE DRIVING, THE TRANSMISSION STOPPED PULLING. THE VEHICLE WOULD NOT MOVE, BUT THE ENGINE WAS STILL RUNNING. THE MECHANIC STATED THE VEHICLE NEEDED A NEW WATER PUMP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018455May 9, 2003
STEERING, EQUIPMENT:MECHANICAL
CLUNKING SOUND IN STEERING AND RACK AND PINION. TOOK CAR TO CENTURY CHEVROLET IN WATSONVILLE CA AND THEY SAID NOTHING WAS WRONG WITH IT. TOOK TO ANDERSON CHEVROLET IN CUPERTINO IN CA AND THEY REPLACED RACK AND PINION. THIS DID NOT CORRECT THE PROBLEM OF CLUNKING SOUNDS OVER BUMPS AND WHILE TURNING AT LOW SPEEDS. AT HIGH SPEEDS CAR WANDERS. I HAVE TWO CHILDREN AND I AM AFRAID THAT I AM GOING TO LOSE STEERING LIKE OTHERS INCLUDING POLICE CARS HAVE. NOW CENTURY CHEVROLET SAYS THEY WANT TO LUBE THE INTERMEDIATE STEERING SHAFT, BUT NHTSA COMPLAINTS INDICATE THIS HAS NOT WORKED FOR THEIR SAME EXACT CAR WITH THE SAME EXACT PROBLEM. I HAVE AN EXTENDED WARRANTY AND I WANT MY CAR FIXED BEFORE IT RUNS OUT AND I AM TIRED OF GETTING THE RUN AROUND IN THE MEAN TIME. I WANT THE INTERMEDIATE STEERING SHAFT REPLACED BECAUSE I FEEL THIS IS A REAL SAFETY HAZARD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018266May 6, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE CAUGHT ON FIRE UNDER THE HOOD, WHILE PARKED. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10018123May 5, 2003
ENGINE AND ENGINE COOLING
WHEN DRIVING AT HIGHWAY SPEED OR VEHICLE IS AT AN IDLE IT WILL STALL OUT WITHOUT WARNING. CAUSE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018052May 2, 2003
STEERING:COLUMN
THE VEHICLES STEERING COLUMN WAS VERY LOOSE AND PRODUCED A LOUD SQUEAKING NOISE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016627April 28, 2003
ENGINE AND ENGINE COOLING
CHECK ENGINE LIGHT KEEPS INDICATING EGR VALVE PROBLEM. HAS BEEN REPLACED 4 TIMES. WORSE IN THE COLD WEATHER THAN IN SUMMER. ALSO, CHECK COOLANT LIGHT CAME ON LONG TRIPS, THEN WENT OFF. HAD TO SPEND $800 TO REPLACE COVER. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016665April 28, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I HAD A STALLING PROBLEM WHICH I DIAGNOSED TO THE FUEL DELIVERY SYSTEM. I REMOVED FUEL PUMP AND SENDING UNIT WHICH IS LOCATED INSIDE THE FUEL TANK SUBMERGED IN GAS. I WAS ALARMED TO NOTE CHARRING AND MELTING OF INSULATION ON THE THREE WIRE HARNESS WHICH CONNECTS THE POWER TO THE FUEL PUMP, SENDING UNIT INSIDE THE FUEL TANK. THIS SEEMS INCREDIBLY DANGEROUS. I THEN LOGGED ONTO NHTSA TO DISCOVER AN ALARMING NUMBER OF SIMILAR COMPLAINTS. I REPLACED COMPONENTS MYSELF AT A COST OF $375.00. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017537April 24, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE STALLED WITHOUT WARNING, AT A TRAFFIC LIGHT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017366April 22, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THE LOWER BALL JOINT EXPERIENCED THE SAME FAILURE AS STATED IN THE RECALL, HOWEVER THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017286April 21, 2003
STEERING:RACK AND PINION
WHEN THE VEHICLE MADE A LEFT OR RIGHT TURN THE RACK AND PINION MADE A RATTLING NOISE. THE DEALER WAS NOTIFIED AND STATED THAT NOTHING COULD BE DONE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017288April 21, 2003
ENGINE AND ENGINE COOLING
WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE SHUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE PROBLEM COULD NOT BE DETERMINED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014469April 16, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
MY VEHICLE WAS TOWED TO THE DEALERSHIP ON 10 APRIL,2003, THE CATALYTIC CONVERTER/ EXHAUST SYSTEM HAD TO BE REPLACED, MY CAR DOESN'T EVEN HAVE 47,000 MILES ON IT AND IT IS JUST BARELY 2 YEARS OLD???? THE ENGINE LOST ALL POWER, THE PARTS WERE REPLACED, THE TRANSMISSION WAS FLUSHED, BUT.... THE VEHICLE STILL DOESN'T HAVE THE POWER THAT IT SHOULD HAVE AND THE TRANSMISSION IS NOT SHIFTING LIKE IT SHOULD, NOW I WAS TOLD THAT WHEN THE CATALYTIC CONVERTER WENT THAT IT SENT PIECES THOUGH THE LINES IN THE CAR, I DID ASK THE DEALER IF THIS WOULD BE CAUSE A PROBLEM WITH THE ENGINE OR THE TRANSMISSION AND THE RESPONSE WAS (IT SHOULDN'T) NOW THIS DOES SOUND LIKE A PROBLEM TO ME.... I WOULD LIKE SOMEONE TO LOOK INTO THIS MATTER AND GIVE ME A REAL ANSWER ON THIS PROBLEM...THE PROBLEM THAT THIS VEHICLE HAD IS KIND OF UNHEARD OF IN THE EARLY STAGE OF MILEAGE AND AGE.. THE DEALERSHIP WAS EVEN CONFUSED ON THE PROBLEM, ALL COMPUTERS THAT THE CAR WAS PLACED ON BY DIFFERENT SHOPS SHOULD NOTHING WAS WRONG WITH THE CAR, UNTIL IT WAS PUT ON A FLAT BED AND TAKEN TO THE DEALER.... I WOULD APPRECIATE ANY HELP YOU CAN GIVE ME IN THIS MATTER.... *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014467April 16, 2003
STEERING:HYDRAULIC POWER ASSIST:PUMP
STRESS CRACK IN THE SUB-FRAME FROM THE POWER STEERING PUMP. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015658April 10, 2003
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM:WIRING, BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
NAR 04/10/2003 SINCE THE CONSUMER PURCHASED THE VEHICLE NOTHING BUT PROBLEMS HAS OCCURRED THE CHECK ENGINE LIGHT FLASHES ON WITH OUT ANY NOTICE OF PROBLEMS , THE VEHICLE WOULD FREQUENTLY CUT OFF WHILE DRIVING BECAUSE OF A BARE WIRE DETACHMENT. THE ALARM SYSTEM INSTALLED BY CHEVROLET HAD TO BE REMOVED BECAUSE IT WAS DEFECTIVE AND SOMETIMES IT WOULD SHUT DOWN THE VEHICLE. THE CONSUMER FEELS THAT THE CAR HAS MET ALL THE STANDARDS TO BE DETERMINED A LEMON. AND REQUESTING THAT HER CAR BE REPLACED AT NO COST. * CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015596April 10, 2003
SUSPENSION
WHEN VEHICLE EXCEEDED THE SPEED OF 35 MPH, THERE WAS A SHIMMY IN THE FRONT END. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015603April 10, 2003
ENGINE AND ENGINE COOLING
THE VEHICLE OVER HEATED, HOWEVER THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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