Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10028796July 22, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION DIED TODAY. COASTED INTO A PARKING SPOT. 6-30-03 CAR WAS IN FOR THIRD 'LOW COOLANT' LIGHT. A COSTLY CORRECTION WAS MADE BY THE DEALER. PREVIOUSLY IN 4-03 AND 8-02, INSTALLED NEW SENSOR BOTH TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028861July 22, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION BEGAN FAILING WITHIN 3 WEEKS OF PURCHASE. TRANSMISSION WOULD SLAM AND JERK IN GEARS AND FINALLY BEGAN NOT SHIFTING OUT OF 1ST GEAR UNTIL 50 MPH. WAS FIXED AND THEN ONE WEEK LATER BEGAN FAILING AGAIN. THIS TIME CAR WOULD NOT SHIFT INTO 4TH GEAR BUT INSTEAD JUST SLIP GEAR AND REV ENGINE. TRANSMISSION FINALLY LOCKED INTO 3RD GEAR AND WOULD NOT DRIVE IN ANY OTHER GEAR. THIS ALL OCCURS WITHIN THE FIRST 2400 MILES AND 1 1/2 MONTH OF OWNERSHIP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018013July 18, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING OIL LEAKED FROM UNDERNEATH THE VEHICLE. THE LOWER INTAKE MANIFOLD GASKET LEAKED TWICE WITHIN 50,000. *NLM *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029379July 15, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE REAR BRAKE ROTOR WAS PULSATING. NAR 07/15/2003.*MR *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026044July 14, 2003
EXTERIOR LIGHTING:TAIL LIGHTS
I AM ORIGINAL OWNER, NEVER HAD ANY CRASH OR COLLISION. THE REAR TAILIGHTS LEAK, CAUSING WATER TO ACCUMULATE INSIDE THE LENS. ONLY THE HARTCH LID COVER, INVOLVING THE REVERSE LIGHTS. I HAVE HAD TO REPLACE THE BULB 2X DUE TO SHORTING OUT. THIS IS AN OBVIOUS DEFECT, NO OTHER EXPLANATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10027174July 14, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND NO WARNING THE BRAKE ROTORS WEA ROUT, CAUSING EXTENDED STOPPING DISTANCE. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10027202July 14, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER STATED THAT WHEN PUTTING VEHICLE IN PARK ON A HILL THE VEHICLE WOULD POP OUT OF PARK AND START TO ROLL BACK IN REVERSE, CAUSING DAMAGE TO THE VEHICLE. DEALER NOTIFIED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10022846July 11, 2003
STEERING
THERE WAS A CLUNKING NOISE FELT IN THE STEERING COLUMN, THE DEALER STATED THE STEERING SHAFT NEEDED TO BE REPLACED. *AK *TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025749July 9, 2003
STEERING:GEAR BOX:SHAFT SECTOR
AFTER SEVERAL MONTHS OF OPERATION A CLUNKING OR RATTLE SOUND BEGAN TO BE HEARD IN THE FRONT END OF THE CAR. YOU COULD FEEL IT AS A VIBRATION IN THE STEERING WHEEL. I TOOK THE CAR TO MUNDAY CHEVROLET 17800 I-45 NORTH HOUSTON, TEXAS, 77090. THEY SAID THERE WAS A CHEVROLET/IMPALA BULLETIN FOR THIS PROBLEM AND IT WOULD BE FIXED. SEVERAL MONTHS LATER ON 04/14/03 I RETURNED TO THE SAME LOCATION TO COMPLAIN THAT THE PROBLEM HAD NOT BEEN RESOLVED. THEY PACKED IT WITH 8.8 POUNDS OF LUBRICANT AND SAID THAT WOULD FIX THE PROBLEM FOR A COUPLE YEARS. THREE MONTHS LATER THE PROBLEM IS AGAIN HAPPENING. I CAN'T CONCEIVE THAT AN OBVIOUS DEFECT IN WHICH THE "INTERMEDIATE SHAFT" RATTLES AND IS FELT IN THE STEERING WHEEL IS ACCEPTIBLE. THERE IS AN OBVIOUS UNRESOLLVED PROBLEM THAT I FEEL COULD BE DANGEROUS IN POSSIBLY LOCK UP THE STEERING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025597July 8, 2003
STRUCTURE, POWER TRAIN:AUTOMATIC TRANSMISSION
STEERING COLUM IN MY CAR HAS A CLUNK/VIBRATOIN. THE ENGINE CRADLE WAS REPLACED AND I WAS TOLD THAT THIS WAS THE PROBLEM , BUT LATER THE NOISE RETURNED AFTER THE 36000 WARRANTY WAS OVER. NOW DEALER TELLS ME THAT MY EXTENDED WARRANTY THAT I PAID FOR WOULD NOT COVER THE REPAIR.ALSO THE CAR IS HAVING TRANMISSION PROBLEMS, STILL WAITING TO SEE IF THEY CAN FIND THE PROBLEM.... HAVE BEEN TOLD THAT IF NO CHECK ENGINE LIGHT COMES ON THEN THERE IS NOTHING WRONG. I AM GOING TO LEAVE WITH THE DEALER AND HAVE THE SERVICE MGR DRIVE, BUT NOT A LOT OF HOPE IN THIS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025538July 7, 2003
AIR BAGS
FRONT COLLISION WITH A TREE. EXTENSIVE DAMAGE. DRIVERS FRONT FENDER DENTED. BUMPER PARTIALLY TORN OFF AND HEADLIGHTS FELL OUT. NEITHER AIRBAG DEPLOYED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10025573July 7, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
THE BRAKES ON A 2002 GM IMPALA CAUSED ROTOR FAILURE DUE TO THE INBOARD PAD WEARING TO THE ROTOR WHILE THE OUTBOARD WEAR INDICATORS STILL HAD A DIME'S WIDTH BEFORE IT WOULD TOUCH THE ROTOR. THE CAR HAD JUST 33,000 MILES ON THOSE BRAKES. THE DEALERSHIP REPORTED THAT 18,000 TO 30,000 IS NORMAL. THAT IS TOO SOON FOR HIGHWAY MILES. THE OTHER ISSUE IS A GM TECH REPORTED THAT THE INBOARD PADS ARE THINNER THAN THE OUTBOARD PADS ON THE PERFORMANCE MODELS. I HAVE SENT A COMPLAINT TO GM AND HAVE NOT GOTTEN A RESPONSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025580July 7, 2003
WHEELS:HUB, SUSPENSION:FRONT:WHEEL BEARING
FAILURE OF RIGHT FRONT WHEEL HUB AND BEARING ON MY IMPALA 2000 AFTER ONLY 37000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026473July 2, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AT ANY SPEED TRANSMISSION JERKED. DEALER INSPECTED AND STATED THE WAS THE CODE-PO742. CONSUMER STATED THIS VEHICLE WAS NO LONGER ON WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025309July 2, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, ENGINE AND ENGINE COOLING, SEATS:FRONT ASSEMBLY:POWER ADJUST
DRIVER'S SIDE (LEFT) FRONT BRAKE CALIPER LOCKING UP & CAUSING TREMENDOUS PAD & ROTOR WEAR, CURRENTLY IN SHOP TO BE FIXED FOR 3RD TIME. OTHER PREVIOUS PROBLEMS INCLUDE FAULTY SENSOR REPORTING "LOW COOLANT" DESPITE FULL, & FRONT DRIVER'S POWER SEAT STUCK IN BACK POSITION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022207June 26, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DRIVER'S DOOR WOULD NOT UNLOCK BY KEY OR ELECTRICAL DEVICE. THE TECHNICIAN REPLACED LATCH ASSEMBLY. *AK PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024511June 19, 2003
AIR BAGS
AIRBAG LIGHT COMING ON.DEALER WAS CONTACTED, AND STATED THAT WAS A HAZARDOUS SITUATION, AND THAT VEHICLE SHOULD NOT BEEN DRIVEN UNTIL THE PROBLEMS WAS FIXED. AND AT THE SAME TIME THERE WAS NO RECALL FOR IT. THEY HAVE STATED TO THE CONSUMER THAT SHE WOULD NEED TO PAY FOR IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023296June 18, 2003
STEERING:COLUMN, AIR BAGS
I RECENTLY BOUGHT A SECOND HAND 2002 CHEVROLET IMPALA WITH 45,955 MILES AS PART OF THE DEAL THE DEALER WAS TO FIX THE AIR BAG LIGHT -IT WOULD NOT GO OUT- A MONTH AFTER THE SALE OF THIS CAR I HAD TO HAVE THE INTERMEDIATE STEERING COLUMN REPLACED AT A COST OF $331 BECAUSE THE STEERING WAS KNOCKING ALL THE TIME, NO MATTER THE ROAD CONDITION. I BELIEVE THAT FOR A CAR THAT HAS HAD NO ACCIDENT DAMAGE AND HAS THIS AMOUNT OF MILEAGE ON IT, THAT THIS SHOULD NOT BE HAPPENING. AND I WOULD LIKE TO KNOW IF I CAN EXPECT MORE OF THE SAME AND IF THIS WAS/IS A SAFETY ISSUE? I DRIVE ABOUT 5000 MILES A YEAR MYSELF. I AM NOT TO PLEASE WITH THIS CAR AT THE PRESENT TIME BECAUSE OF THE ABOVE AM I AM WONDERING IF, I SHOULD CUT MY LOSSES AND SELL IT. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024214June 17, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN BRAKING WHEELS SHAKE. TOOK VEHICLE TO DEALER, AND DEALER TURNED THE ROTORS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023264June 17, 2003
AIR BAGS:FRONTAL
AIR BAG WARNING LIGHT COMES ON WHEN TURNING TO THE RIGHT AND STAYS ON. DRIVER'S SIDE AIR BAG, AND RELATED WIRING AND COMPUTER COMPONENTS HAVE TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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