Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10012083March 19, 2003
AIR BAGS
THE AIR BAG LIGHT ILLUMINATED, THE DEALER FIXED THE PROBLEM, HOWEVER THE PROBLEM RECURRED. *JB WIRING AND SENSING DIAGNOSTIC MODULE WAS REPLACED AT CONSUMER'S EXPENSE. VEHICLE HAD EXTENDED WARRANTY. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010746March 19, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
02' CHEVROLET IMPALA. USING THREE DIFFERENT CONFINED SPACE MONITORS I HAVE FOUND CONTINUING PRESENCE OF CARBON MONOXIDE AND METHANE EMISSIONS IN THE INTERIOR/CAB OF MY VEHICLE. GM HAS INSPECTED THE VEHICLE AND HAS ALSO FOUND THE PRESENCE OF VEHICLE EMISSIONS INSIDE THE VEHICLE BUT, THEY CONTEND THE AMOUNTS ARE WITHIN EPA STANDARDS. THE PROBLEM IS ON GOING AND CONTINUES TO BE A HEALTH RISK FOR MY FAMILY. FREQUENT HEADACHES AND FATIGUE ARE OFTEN AFFECTS AFTER OPERATING THE VEHICLE. NAUSEA HAS OCCURRED AFTER LENGTHY TRIPS IN THE VEHICLE. WE HAVE RESULTED TO DRIVING WITH THE WINDOWS DOWN TO HELP ALEVE THE EFFECTS ON THE CARBON MONOXIDE, BUT THIS ISN'T THE SOLUTION. THE EMISSIONS ALSO CREATES AN ODOR THAT CLINGS TO YOUR BODY. WHAT CAN I DO? *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010770March 19, 2003
EQUIPMENT:APPLIANCE:AIR CONDITIONER, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THERE ARE TWO: ONE: A/C "OVERFLOW CATCH TRAP" COLLECTS WATER AND DOES NOT DRAIN, CAUSING MOLDY SMELL AND REQUIRES CLEANING OUT OF "TRAP" TWO: FRONT END BRAKES "WOBBLE" - TOOK IN 3 TIMES UNDER WARRANTY TO HAVE FIXED AND ONCE HAD TO PAY AT 12K MILES TO HAVE TO HAVE ROTORS REPLACED. OTHERWISE REPLIED TO AS "NORMAL". STILL WOBBLES (I WOULD NOT DESCRIBE AS THE EXPECTED "PULSING") - NEVER COMPLETELY SATISFIED AT ANY TIME REPORTED. NOW OF WARRANTY (OF COURSE) BUT WHO HAS TIME TO KEEP TAKING THE CAR BACK IN? *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010711March 18, 2003
SUSPENSION:FRONT
WE PURCHASED THIS IMPALA LS WITH 90 MILES ON IT (AS IT WAS DRIVEN UP FROM A DEALER IN NEW JERSEY). SINCE THE FIRST DAY WE HAD THE VEHICLE THERE HAS BEEN A CLEARANCE PROBLEM - WHEN GOING UP OR DOWN A NORMAL GARAGE OR DRIVEWAY INCLINE AT THE SLOWEST SPEED (EVEN BELOW 5 MPH), THE CAR BOTTOMS OUT. WE HAVE ADVISED BOTH PAUL CONTE AND THE GM CHEVY DIVISION OF THIS IMMEDIATELY AND REPEATEDLY. THEIR RESPONSE WAS, THE VEHICLE HAD A DESIGN FLAW. WE DO NOT FEEL CHEVROLET'S DESIGN FLAW SHOULD BE THE CONSUMER'S ISSUE. THIS COULD BE A SAFETY ISSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011896March 17, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE ENGINE STALLED WITHOUT WARNING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010549March 16, 2003
ELECTRICAL SYSTEM
THE CAR STALLS ON THE FREEWAYS OR SIDE STREETS WITHOUT ANY WARNINGS, AND I LOSE CONTROL THE POWER OF THE CAR AND THE BRAKES. IT HAPPENED SEVERAL TIMES AND THE DEALERS ARE NOT ABLE TO REPAIR IT. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010286March 11, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC), SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TRANSMISSION WENT OUT, HAVE TO BE COMPLETELY REBUILT. METAL PIECES WERE FOUND IN FLUID. VEHICLE PREVIOUSLY IN FOR SERVICE DUE TO THE PRESSURE MODULATOR IN TRANSMISSION WENT OUT. FELT LIKE YOU WERE DRIVING AND SHIFTING WITHOUT A CLUTCH IF THE CAR WAS A STICK SHIFT. PRIOR TO THAT, THE COMPUTER MODULE WENT OUT, CAUSING THE BATTERY TO DRAIN OVER NIGHT AND HAVING TO JUMP START IT. BEFORE THAT, THE AUTOMATIC TRACTION CONTROL SYSTEM WENT OUT. FOUND OUT IT WAS A FAULTY SENSOR IN THE BACK BRAKE AREA. BEFORE THAT, THE FRONT ROTORS WERE SEVERELY WRAPPED AND HAD TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009921March 5, 2003
STRUCTURE:BODY:BUMPERS
THE BUMPER SHATTERED, WHEN CONSUMER BACKED THE VEHICLE INTO A SNOW EMBANKMENT.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008429March 5, 2003
ELECTRICAL SYSTEM
SECONDARY AIR PUMP KEEPS SHORTING AND HAVING TO BE REPLACED. THIS HAS HAPPENED THREE TIMES AND IS SCHEDULED FOR A FOURTH TIME.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008456March 5, 2003
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
HEATER CORE IN MY 1996 IMPALA IS CONSTANTLY CLOGGING, THEREFORE NO HEAT AND NO DEFROSTERS. COOLING SYSTEM FLUSHED 2 TIMES BY CHEVROLET GARAGE. THEY HAVE NO WAY TO CORRECT THE PROBLEM. THIS PROBLEM IS NATION WIDE AND NOT A LOCAL ISSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008876March 3, 2003
ENGINE AND ENGINE COOLING, FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES, STEERING
THE CRADLE BAR AND INTAKE MANIFOLD CRACKED, THE FUEL REGULATOR AND WATER PUMP LEAKED, AND THE SHAFT CONTINUOUSLY NEEDED LUBRICATION. SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011705February 28, 2003
STEERING
STEERING WHEEL AND FRONT WHEEL DRIVE EFFORT. THE CONSUMER HAS HAD AND ON GOING PROBLEM WITH THE STEERING OF THE VEHICLE. MEETINGS WITH THE REPRESENTATIVES OF GM HAS ALREADY TAKEN PLACE, BUT THE STEERING SYSTEM HAS NOT BEEN REPAIRED. THE CONSUMER WAS DISCOURAGED AND WANTS FURTHER INVESTIGATIONS. *CB THE CONSUMER HAD SEVERE PAINS IN HIS AND FINGERS AND HANDS FROM TRYING TO STEER THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10008024February 24, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM
VEHICLE IS 2001 CHEVROLET IMPALA. AT 11,500 MILES, ENGINE BEGAN TO LOSE COOLANT. (NO VISIBLE LEAKS). DEALER SERVICE MANAGER INDICATED "THIS IS A BIG PROBLEM" AND THAT PLASTIC INTAKE MANIFOLDS ON GM V6 ENGINES ARE WARPING CAUSING COOLANT LOSS. DEALER "FIX" WAS TO INSTALL "GM PELLETS" TO SEAL COOLING SYSTEM. IF ENGINE STILL LOSES COOLANT, INTAKE MANIFOLD WILL NEED TO BE REPLACED (APPROX COST=$800). ACCORDING TO VARIOUS INTERNTET CHAT GROUPS, THIS PROBLEM EXISTS AMONG A WIDE RANGE OF GM MODELS WITH 3.4 AND 3.8 LITER ENGINES, YET THERE IS NO RECALL OR ANY WRITTEN ACKNOWLEDGEMENT FROM GM THAT THIS PROBLEM EXISTS. THERE IS ALSO NO INDICATION THAT REPLACEMENT OF THE INTAKE MANIFOLD WILL CURE THE PROBLEM, AS THE REPLACEMENT PART IS IDENTICAL TO THE ORIGINAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008975February 21, 2003
STEERING:HYDRAULIC POWER ASSIST SYSTEM
THE POWER STEERING FAILED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007836February 20, 2003
AIR BAGS
OWNER OF THE CAR WAS INVOLVED IN A ACCIDENT. IT CONSISTED OF THE DRIVER HITTING AN 8 FOOT GATE AND KNOCKING IT DOWN. HITTING THE TRUCK PARKED IN THAT GATE WITH THE FORCE OF PUSHING IT INTO THE BUILDING, WHERE THE BUILDING WAS CRACKED ON THE INSIDE. ACCORDING TO THE MANUAL ITS NO REASON WHY THE AIRBAGS SHOULD NOT HAVE DEPLOYED AT THIS TIME. I DAMAGED THE FRONT OF THE VEHICLE. ALSO THE DRIVER SIDE HAS SIGNIFICANT DAMAGE. WHICH AS STATED THE OWNERS MANUAL ARE REASONS THE AIRBAGS SHOULD HAVE DEPLOYED. CAN YOU PLEASE LOOK INTO THIS SITUATION . I KNOW I AM NOT THE ONLY PERSON THIS HAS HAPPENED TO WITH AN CHEVROLET IMPALA 2002. I HAVE MADE CONTACT WITH OTHER OWNERS. WHO HAVE ALSO FILED CLAIMS WITH YOU. I KNOW EACH ACCIDENT/SITUATION IS DIFFERENT BUT PLEASE SEND ME A RESPONSE THANK YOU FOR YOUR TIME.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10008963February 20, 2003
AIR BAGS:FRONTAL
CONSUMER WAS INVOLVED IN A FRONTAL COLLISION, AND THE AIR BAGS FAILED TO DEPLOY.*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10007624February 17, 2003
AIR BAGS
REPORTED TO THE DEALERSHIIP THAT THER AIR BAG LIGHT DISPLAYS ON AND OFF DURING DRIVING. THE SERVICE DEPARTMENT RAN IT THROUGH A SCANNING MACHINE AND FOUND THE AIR BAG DEFECTIVE. THEY SAID IT COULD PREMATURELY DEPLOY DURING DRIVING OR BE DISABLED DURING AN ACCIDENT. ALL AIR BAGS NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007423February 14, 2003
TIRES
THERE WAS A LOUD NOISE COMING FROM THE TIRES.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006174February 12, 2003
SEAT BELTS:REAR/OTHER
SINCE THE REPAIR, THE CONSUMER WAS UNABLE TO USE A HEAVY DUTY LOCKING CLIP TO SECURE THE CHILD CAR SEAT. THE IMPALA SEAT BELTS DID NOT LOCK AND REQUIRED A HEAVY DUTY LOCKING CLIP IN ORDER TO SECURE THE SEAT. (MODEL# 22-750-MGN) SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005727February 12, 2003
POWER TRAIN
AFTER SLOWING TO ENTER A DRIVEWAY THE CAR DID NOT RESPOND TO GAS PEDDLE. IT WOULD GO VERY SLOWLY WHEN THE ACCELERATOR WAS PUSHED. IT WOULD NOT CORRECT ITSELF AFTER BEING STOPED AND TURNED OFF. HOWEVER AFTER BEING OFF SOMETIME IT WENT AWAY AND RESPONDED AS USUAL. WHEN IT WAS TAKEN TO THE SERVICE DEPT. IT DID IT AGAIN BUT LATER THE SERVICE MAN SAID HE COULD NOT DUPLICATE IT, ALTHOUGH HE KNEW THAT IT DID IT ORIGINALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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