Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10311305February 17, 2010
EXTERIOR LIGHTING
HEADLIGHTS AND DASH LIGHTS GO OUT WHEN BRIGHT BEAM IS TURNED ON. WHEN YOU SWITCH BACK TO DIMS IT COMES BACK ON. AFRAID TO USE THE HIGH BEAMS. HAS HAPPENED TWICE SINCE OWNING THIS VEHICLE. NO RECALLS ON THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311407February 17, 2010
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THE RIGHT FRONT KNUCKLE JOINT BROKE WHILE DRIVING APPROXIMATELY 20 MPH. THE VEHICLE NUDGED AGAINST THE CURB CAUSING THE WHOLE FRONT WHEEL AND OTHER COMPONENTS TO DISENGAGE. THERE WERE THIRTY-THREE PARTS REPLACED DUE TO THE SEVERE DAMAGES. THE DEALER REPAIRED THE VEHICLE AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. HOWEVER, THE REPRESENTATIVE STATED THAT THE COLLISION CAUSED THE DAMAGE, NOT THE PART. THE MANUFACTURER WAS UNABLE TO PROVIDE ASSISTANCE IN WHICH THERE WERE NO RESOLUTIONS. THE CURRENT MILEAGE WAS 38,325. THE FAILURE MILEAGE WAS 37,422. UPDATED 03/19/2010. *LJUPDATED 09/14/10
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10311516February 17, 2010
ELECTRICAL SYSTEM
2004 CHEVY IMPALA MY WIFE AND KIDS ARE DRIVING TO FLORIDA AND THE SPEEDOMETER GOES OUT. NOW IF YOU ARE DRIVING FROM MICHIGAN TO FLORIDA AND HAVE NO IDEA AT MIDNIGHT HOW FAST YOU ARE GOING- THAT IS A HUGE SAFETY PROBLEM. FROM LOOKING ON THE WEB THIS SEEMS TO BE A VERY COMMON PROBLEM WITH THESE VEHICLES. RECALL ON THIS WOULD BE GREAT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310730February 16, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TRAVELING ON A DANGEROUS STRETCH OF HIGHWAY, MY SPEEDOMETER MALFUNCTIONED. IT REGISTERED ME AS GOING 90 MILES PER HOUR. AFTER SEVERAL CLOSE CALLS, AS CONDITIONS WERE ICY, I JUDGED A SAFE SPEED AND PULLED OVER AT THE NEXT SAFEST SPOT ON THE ROAD. MY SPEED GAUGE DID NOT RESET TO 0 MPH AS NORMAL, BUT STOPPED AT 50 MPH. NOW MY GAS GAUGE AND TEMP GAUGE MALFUNCTION AS WELL, LEAVING ME NO WAY OF KNOWING HOW MUCH FUEL IS IN MY VEHICLE. RESEARCHING THIS PROBLEM, I NOTICED MANY OTHER COMPLAINTS TO THIS ISSUE. CONTACTING THE MANUFACTURER, I WAS INFORMED MY WARRANTY IS EXPIRED AND THEY HAVE NO OBLIGATION TO FIX THE SAFETY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310749February 16, 2010
ELECTRICAL SYSTEM
THE SPEEDOMETER IS CONSTANTLY INCONSISTENT. SITTING AT A STOPLIGHT IT READS 40?120? 75? I NEVER KNOW WHAT SPEED IM DOING. I JUST GO WITH THE FLOW OF TRAFFIC, AND ONCE AGAIN IT READS SOMETHING LIKE 90MPH. SOMETIMES IT IS EVEN POINTING STRAIGHT DOWN. THIS HAS GOT TO BE A SAFETY ISSUE RIGHT?? I WOULD LIKE A RESPONSE. HOW DO I GO ABOUT GETTING THIS PROBLEM FIXED? I HAVE FOUND MANY COMPLAINTS ABOUT THIS PROBLEM ON THE INTERNET. THIS HAPPENS AT ALL TIMES, YOUR FORM DOES NOT ALLOW ME TO TELL YOU THIS IN THE " SPEED AT WHICH THIS OCCURS" ONLY ALLOWS ME TO PUT NUMBERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310804February 16, 2010
ELECTRICAL SYSTEM
SPEEDOMETER DOES NOT WORK! SHOWS THAT I AM GOING 130MPH, THEN 60 WHEN PARKED. DEALER SAY NO RECALL EVEN THOUGH MY HUSBANDS TRUCK HAD THE SAME PROBLEM AND THEY RECALLED THE PART IN THE SILVERADO. $500 TO FIX. THIS NEEDS TO BE RECALLED!!! I AM READING HUNDREDS OF COMPLAINTS ON THE IMPALA FOR THE SAME THING. MY 21 YEAR OLD DAUGHTER IS DRIVING THIS CAR ON THE HIGHWAY EVERY DAY..VERY DANGEROUS!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310846February 16, 2010
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT WAS DRIVING ON NORMAL ROAD CONDITIONS. THE SPEEDOMETER DISPLAYED AN INACCURATE READING. THE FAILURE OCCURRED AT ANY GIVEN SPEED RATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE FAILURE WAS CONTRIBUTED TO THE INSTRUMENT PANEL CLUSTER. THE VEHICLE WAS PREPARED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311082February 16, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER ON 2005 IMPALA WOULD NOT GO BELOW 40MPH, NEVER RETURNING TO ZERO, OTHER INSTRUMENTS STARTED TO FAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310448February 15, 2010
ELECTRICAL SYSTEM
THE SPEEDOMETER HAS GONE HAYWIRE. SOMETIMES IT SAYS I AM DOING 0MPH AND AT OTHER TIMES IT SAYS I AM GOING 120 MPH. CAN NOT GET AN ACCURATE READ ON THE SPEEDOMETER. THE SAME CAN BE SAID FOR MY FUEL GAUGE AND COOLANT TEMPERATURE READINGS. THE PANELS ARE NOT WORKING PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310606February 15, 2010
ELECTRICAL SYSTEM
SECURITY LIGHT COMES ON, DOORS LOCK AND WILL NOT OPEN MANUALLY OR ELECTRICALLY. CAR WILL NOT START. SERVICE ENGINE SOON, BRAKES, DOOR AJAR, LIGHTS ALSO COME ON. RED LIGHT ON STEREO FLASHES, HEADLAMPS FLASH. AFTER WAITING 20-30 MINUTES CAR WILL RESTART. HAPPENS OFTEN AND INTERMITTENTLY. REPLACED BATTERY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310699February 15, 2010
TIRES, STRUCTURE:BODY, TIRES:TREAD/BELT
I DID NOT REALIZE SUCH A WEBSITE EXISTED. I HAVE PURCHASED MANY NEW VEHICLES AND HAVE ALWAYS BEEN HAPPY UNTIL I PURCHASED MY 2007 IMPALA BRAND NEW WITH 27 MILES. I STARTED LOOKING ON THE INTERNET DUE TO "STEERING" PROBLEM AND FOUND THIS WEBSITE. YOU CAN BE DRIVING DOWN THE ROAD AND THE STEERING WHEEL WILL LOCK UP AND NOT MOVE FOR SEVERAL SECONDS. IT WOULD BE VERY EASY TO HAVE A ACCIDENT YOU NEED THE WHEELS TO TURN, BUT THE WHEEL WANT MOVE. I THINK MY HUSBAND THOUGHT I WAS CRAZY UNTIL HE HAPPEN TO BE WITH ME THE OTHER DAY AND WITNESS THIS. I HAVE NOTICED THAT ALL 5 TIMES THIS HAS HAPPENED IT HAS BEEN RAINING OUT. THE 1ST 2 TIMES WERE PROBABLY A YEAR AGO, BUT IT HAS HAPPENED 3 TIMES IN THE LAST 2 MONTHS. I HAVE ALSO HAD THE TIRE ISSUE, DID NOT THINK ABOUT IT BEING THE CAR, BUT I HAVE HAD 3 SETS OF BRAND NEW TIRES ON THIS VEHICLE. SAME PROBLEM SOMEONE ELSE MENTIONED THE REAR TIRES WEAR COMPLETELY OUT ON THE INSIDE. I HAD WIRES HANGING OUT ON 1 YEAR OLD TIRES. I DO NOT FEEL SAFE AT ALL IN THIS VEHICLE AND CAN'T IMAGINE ANYONE WANTING TO DRIVE A VEHICLE THAT THE STEERING LOCKS UP. I HAVE 2 PRECIOUS CHILDREN AND AM NOT HAPPY WITH THIS. I STILL OWE A TREMENDOUS AMOUNT ON THE VEHICLE SO I DON'T REALLY HAVE ANY OPTIONS BUT TO REPORT TO SOMEONE THAT MIGHT COULD HELP. THANKS! THE STRUCTURE- THE DOOR MOLDING JUST FELL OFF ON THE DRIVERS SIDE ONE DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310319February 14, 2010
STEERING, SUSPENSION
STEERING TIE RODS FAILING AT AN ALARMING RATE. $1300 SPENT ON REPLACING TIE RODS AND OTHER STEERING PARTS THAT COULD BE A SAFETY ISSUE IF THE WHEEL OR LOSS OF STEERING OCCURS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310176February 13, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, SERVICE BRAKES, HYDRAULIC, POWER TRAIN, VEHICLE SPEED CONTROL:CRUISE CONTROL
SPEEDOMETER GAUGE NOT SHOWING PROPER SPEED SHOWS DOING 100 WHEN PARKED, TOOK CAR TO DEALER AND WAS TOLD NOTHING WAS WRONG WITH IT. SPEEDOMETER COMPLETELY QUIT WORKING AND NOW THE FUEL GAUGE IS NOT WORKING. SPEEDOMETER QUIT WORKING 2 YEARS AGO. CRUISE CONTROL HAS WENT OUT SEVERAL TIMES AND NO LONGER WORKS TRANSMISSION STARTED SLIPPING AROUND 80,000 MILES. TRACTION CONTROL AND ABS LIGHT IS CONSTANTLY ON AND STATING THAT IT NEEDS TO BE SERVICE WHEN TRACTION CONTROL WAS NEVER ENGAGED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308866February 12, 2010
ELECTRICAL SYSTEM
I HAVE A 2005 CHEVROLET IMPALA AND THE SPEEDOMETER IS NOT WORKING PROPERLY. I'VE CHECKED NHTSA COMPLAINTS AND FIND OVER AND OVER THIS SAME COMPLAINT BUT WAS TOLD BY A CHEVROLET DEALERSHIP THIS WAS NOT A RECALL. WITH THE NUMBER OF COMPLAINTS FILED THIS SHOULD BE A RECALL BY CHEVROLET INSTEAD OF MAKING THE CONSUMER PAY FOR THE REPAIRS. IN LIGHT OF RECENT TOYOTA RECALLS I WOULD THINK CHEVROLET WOULD TAKE SIMILAR ACTION FOR THIS DEFECT IN THEIR AUTOMOBILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308907February 12, 2010
ELECTRICAL SYSTEM
MY 2000 CHEVROLET IMPALA IS CAUSING A GREAT DEAL OF FINANCIAL HARDSHIPS AND IS LEAVING ME STRANDED IN AWKWARD SITUATIONS. AT UNPREDICTABLE TIMES IT WILL NOT START. I TURN THE KEY AND NOTHING. I TOOK IT TO A GM DEALER AND THEY PUT A NEW IGNITION SWITCH ON THE CAR AND IT WAS FINE FOR 6 MONTHS. COST $500. I OFTEN COULD WAIT 10 TO 15 MINUTES AND IT WOULD START. BUT IT BEGAN HAPPENING MORE AND MORE. I TOOK IT IN TO A MECHANIC, HE RAN THE CODES AND DETERMINED IT WAS THE IGNITION SWITCH. COST $450 AND WITHIN A MONTH IT BEGAN DOING THE SAME THING. I GOT STRANDED AND HAD TO HAVE IT TOWED TO A GM DEALER AND THEY PUT A NEW BATTERY ON IT AND REMOVED ALL THE AFTER MARKET UNLOCKING MECHANISMS AND CHARGED $550. THREE DAYS LATER WE HAVE THE SAME PROBLEM. IT SEEMS TO BE CONNECTED TO THE PASS LOCK SYSTEM. THERE HAS TO BE A DEFECT OF SOME SORT GOING ON IN THE WHOLE STARTING ELECTRICAL SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308701February 11, 2010
STEERING
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. DURING A ROUTINE MAINTENANCE APPOINTMENT, THE DEALER TOLD HIM THAT THE STEERING SHAFT NEEDED TO BE REPLACED. HE PREVIOUSLY NOTICED A KNOCKING NOISE IN THE STEERING WHEEL AFTER IT WAS BROUGHT TO HIS ATTENTION AT THE DEALERSHIP. HE HAD NOT SPOKEN WITH THE MANUFACTURER TO-DATE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 51,320. THE FAILURE MILEAGE WAS 51,283.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308340February 10, 2010
SUSPENSION:REAR
2008 CHEVY IMPALA WAS SHIPPED FROM THE FACTORY UNALIGNED CAUSING PREMATURE TIRE WEAR. THERE MAY BE A CAMBER RELATED ISSUE CAUSING PREMATURE WEAR ON THE INNER EDGE OF THE REAR TIRES. PROBLEMS START AT ABOUT 10,000 MILES. I REPLACED THE REAR TIRES TWICE IN ONE YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308622February 10, 2010
VEHICLE SPEED CONTROL
MY WIFE AND TWO CHILDREN WERE RIDING IN OUR 2005 CHEVROLET IMPALA AND IT SUDDENLY STARTED ACCELERATING UNCONTROLLABLY. MY WIFE CALLED 911 AND TOLD THEM THAT SHE COULDN'T GET THE CAR TO STOP AND THE BRAKES SEEMED TO BE LOCKED. THE CAR WENT UNCONTROLLABLY FOR ABOUT 3/4 MILE, AND REACHED SPEEDS OVER 90 MPH. SHE ENDED UP PUTTING THE CAR IN NEUTRAL TO GET IT TO SLOW DOWN EVEN THOUGH THE ENGINE WAS STILL ACCELERATING. WE HAD IT TOWED TO A CHEVY DEALER, BUT THEY DIDN'T FIND ANYTHING WRONG WITH IT. IF MY WIFE WOULDN'T HAVE THOUGHT TO PUT THE CAR IN NEUTRAL, MY ENTIRE FAMILY VERY POSSIBLY COULD HAVE DIED. VERY SCARY INCIDENT!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308278February 10, 2010
SERVICE BRAKES, HYDRAULIC
HAVE CHANGED ROTORS MULTIPLE TIMES, AFTER ABOUT A MONTH WHEN BRAKING AT HIGH SPEEDS 45MPH OR HIGHER, CAR SHAKES FROM PULSATING BRAKES. IN WET WEATHER MAKES THE CAR A LITTLE UNCONTROLLABLE DEALER SAYS OH ITS HOW IT IS, GM IS AWARE BUT THEY DON'T FEEL IT IS A REAL ISSUE. THIS AMONG THE INABILITY OF THE HEATING SYSTEM TO WORK FOR MORE THAN A YEAR BEFORE ITS COMPONENTS NEED TO BE REPLACED IS RIDICULOUS. I HAD BEEN A LOYAL GM CUSTOMER. SO SORRY WONT BE ANYMORE THIS IS INSANE TO PAY THIS MUCH FOR A VEHICLE AND IT HAVE THIS MANY ISSUES SINCE PURCHASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307998February 9, 2010
ELECTRICAL SYSTEM
ON AN ALMOST CONTINUOUS BASIS, MY 2005 CHEVROLET IMPALA IS INCAPABLE OF REPORTING ACCURATE SPEED AND GAS LEVEL.. 9 OUT OF 10 TIMES, I HAVE TO GUESS HOW MUCH GAS I HAVE IN THE TANK, AND HOW FAST I AM GOING. AT LEAST WITH THE SPEEDOMETER I CAN SEE WHAT IT READS AT A STOP AND SUBTRACT THAT AMOUNT AND GET CLOSE TO ACTUAL SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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