Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10313948February 24, 2010
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
TRAC CONTROL ABS PROBLEMS FRONT WHEELS GRAB PULL WITHOUT WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313991February 24, 2010
SUSPENSION:REAR
I AM HAVING EXCESSIVE WEAR ON THE INSIDE OF BOTH REAR TIRES. I HAVE REPLACED MY REAR TIRES TWICE IN LESS THAN 5 MONTHS. BOTH OF MY REAR TIRES BLEW OUT AT THE SAME TIME ON 2/24/10 WHILE I WAS DRIVING ON THE HIGHWAY. THERE HAS BEEN A RECALL ON THE POLICE VEHICLES FOR THE SAME ISSUE WHICH TURNS OUT TO BE ALIGNMENT ISSUES. I AM FEARFUL FOR MY SAFETY IN THIS CAR ALONG WITH THE EXPENSES BEING INCURRED DUE TO A POOR QUALITY PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313541February 24, 2010
STEERING
TL*THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT MADE A LEFT TURN WHEN THE STEERING WHEEL LOCKED. THE CONTACT WAS UNABLE TO MOVE THE VEHICLE OUT OF THE STREET. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO TEST DROVE THE VEHICLE 74 MILES AND WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE ALSO OCCURRED WHILE PULLING OUT OF THE DRIVEWAY. THE CONTACT STATED THAT THE FAILURE CONTINUED TO OCCUR WHEN SHE APPLIED THE ACCELERATOR PEDAL AFTER YIELDING OR STOPPING AT A TRAFFIC LIGHT. THE VEHICLE WAS ALWAYS TRAVELING AT A LOW SPEED AND MAKING A LEFT TURN WHENEVER THE FAILURE OCCURRED. THE FAILURE MILEAGE WAS 45946. THE CURRENT MILEAGE WAS 50993.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313528February 24, 2010
STEERING:HYDRAULIC POWER ASSIST:PUMP, STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
TL*THE CONTACT OWNS 2000 CHEVY IMPALA LS. WHILE DRIVING 35 MPH HER STEERING WHEEL LOCKED. THE CONTACT HAD TO PULL THE STEERING WHEEL REALLY HARD AND IN ORDER TO GAIN CONTROL OF IT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT DEALER. THE DEALER THEN INSPECTED THE VEHICLE AND STATED THAT THE VEHICLE NEEDED A POWER STEERING PUMP AND THAT THERE WAS AN INTERNAL LEAK IN THE POWER STEERING HOSE. THE CONTACT HAD TO RENT A VEHICLE FOR FOUR DAYS WHILE THE DEALER FIXED THE PROBLEM. THE CONTACT STATED THAT THERE WASN'T ANY NOISE WHEN THE FAILURE OCCURRED. THE CONTACT DID REPORT THIS TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 67,255 AND THE CURRENT MILEAGE IS 67,355. UPDATED 03/30/10. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313558February 24, 2010
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE ENGINE FAILED TO START. THE CONTACT WAITED TEN TO FIFTEEN MINUTES AND THE ENGINE STARTED AS NORMAL. IN ADDITION, THE ANTI-THEFT SECURITY WARNING LIGHT INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE WARNING INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE FAILURE OCCURRED INTERMITTENT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN STATED THE FAILURE WAS CONTRIBUTED TO THE IGNITION SWITCH OR POSSIBLY AN ELECTRONIC CHIP. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTIONS AT THIS TIME. THE FAILURE MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313691February 24, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING DOWNHILL, THE BRAKES WOULD PULSATE ABNORMALLY. THE DEALER ROAD TESTED THE VEHICLE AND FOUND BAD PULSATIONS IN HARD SPEED STOPS. BOTH FRONT ROTORS EXHIBITED SEVERE HEAT SPOTS AND WERE WARPED. THE BRAKE PADS WERE REPLACED WITH HEAVY DUTY BRAKE PADS. THE VEHICLE WAS RELEASED TO THE OWNER BUT WITHIN 10,000 MILES THE BRAKES BEGAN TO EXHIBIT THE SAME FAILURE. THE DEALER COULD NOT DUPLICATE THE FAILURE AND ADVISED THE CONTACT TO DOWN SHIFT ON HILLS TO PREVENT THE VIBRATION IN THE BRAKES. NO ADDITIONAL REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS 16,514 AND THE CURRENT MILEAGE WAS 26,952. UPDATED 03/24/10 *BF THE CONSUMER WAS TOLD THE BRAKES WERE SAFE AND NO ACTION WOULD BE TAKEN. UPDATED 07/09/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312754February 22, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER IN MY 205 CHEVY IMPALA DOES NOT SHOW THE CORRECT SPEED. IT SHOWS THE RATE OF SPEED AT ABOUT 1/2 OF WHAT IT ACTUALLY IS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312827February 22, 2010
ELECTRICAL SYSTEM
ABOUT 1 1/2 YRS AGO I BOUGHT A 2005 IMPALA, WITHIN 4 MTHS MY SPEEDOMETER, GAS GAUGE & RPM GAUGE ALL STARTED ACTING UP. MY GAS GAUGE GOES WAY PAST THE FULL LINE AND NEVER COMES BACK DOWN, THE SPEEDOMETER WILL SAY I AM DOING OVER 200 KM WHEN I MAY BE DOING 50 KM, THE ONLY WAY I HAVE FOUND TO "FIX" THIS IS BY LETTING THE CAR COOL OFF FOR ABOUT TEN MINUTES AND THEN TURN THE KEY OFF AND ON UNTIL IT DROPS THE SPEEDOMETER BACK DOWN TO ZERO, AND MY RPM GAUGE WILL DROP TO UNDER ZERO WHILE DRIVING. THIS HAPPENS MOSTLY DURING COLD WEATHER, BUT HAS BEEN KNOWN TO HAPPEN WHILE HIGHWAY DRIVING DURING THE REST OF THE YEAR. I HAVE BEEN IN CONTACT WITH THE RCMP AND THEY FEEL THIS IS A DISASTER WAITING TO HAPPEN. I HAVE BEEN IN CONTACT WITH THE COMPANY AND HAVE ONLY BEEN TOLD THAT I MAY GET A DISCOUNT ON HAVING THE PART IN QUESTION REPLACED...I WAS TOLD BY ONE DEALERSHIP IT WAS A CLUSTER PROBLEM IN THE DASH AND THE PART ALONE IS $600 NOT INCLUDING LABOR. I HAVE TO TRAVEL 6 HRS A MONTH ATLEAST FOR DOCTORS APPOINTMENTS AND THE SAFETY ISSUE MAKES ME VERY NERVOUS ON THE DRIVES TO AND FROM MY DOCTOR APPOINTMENTS AS I DO NOT KNOW HOW FAST I AM GOING ON THE CURVES, DOWN HILLS, OR ON ICY PATCHES ON THE SECONDARY ROADS I HAVE TO TAKE TO MY APPOINTMENTS. I KNOW THERE ARE OTHER PEOPLE WHO HAVE HAD THE SAME ISSUE FROM THE COMPLAINTS ON THE INTERNET. THE FIRST TIME THIS HAPPENED I WAS DECEMBER 2008 AND SINCE THEN HAS HAPPENED NUMEROUS TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312628February 22, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
GM 2006 IMPALA TRANSMISSION FAILURE. UPON INITIAL OPERATION TRANSAXLE SHUDDERS, STUTTERS, AND STALLS UPON ACCELERATION DEMAND. FAILURE CREATES AN UNANTICIPATED AND WARNING-LESS SLOW-DOWN OF MY VEHICLE DIRECTLY IN FRONT OF OTHER ACCELERATING VEHICLES. A SAFETY HAZARD RESULTS FROM POSSIBLE REAR-ENDING BY FOLLOWING MOTORISTS THAT HAVE TO BE UNAWARE THE CAR IN FRONT OF THEM HAS STUTTERED AND SLOWED DOWN. IT ALSO IS A PROBLEM FOR DRIVERS AS THEY CANNOT ACCELERATE OR PASS OTHER CARS, AND CANNOT SAFELY OR CONFIDENTLY EVADE ROAD OBJECTS/DEBRIS/POTHOLES. A REVIEW OF THIS TRANSAXLE PROBLEM INDICATES MANY GM MOTORISTS SHARE THE SAME PROBLEMS AND VOICE THE SAME CONCERNS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312488February 21, 2010
STEERING
WHILE GOING TO WORK ON 3/30/2009 I WAS UNABLE TO STEER MY 2006 CHEVY IMPALA I SLID DOWN THE ROAD ON THE DRIVERS DOOR THERE WAS EXTENSIVE DAMAGE TO MY CAR AND I BROKE A BONE IN MY KNEE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10312523February 21, 2010
TIRES, TIRES:SIDEWALL
I HAD PURCHASED FOUR DOUGLAS BRAND TIRES FROM WAL-MART MODEL X-TRAC 2. OVER THE PAST TWO YEARS THREE (3) OF THE TIRES HAVE HAD SIDEWALL BLOWOUTS, TWO AT HIGHWAY SPEED, AND ONE WHILE PARKED. THE DOT NUMBER ON THE TIRES ARE PJX3011R3507. ALL THREE BLOWOUTS WERE PRECEDED BY A SLOW AIR LEAK THAT COULD NOT BE FOUND AND ALL THREE HAD A CATASTROPHIC FAILURE ON A VERTICAL LINE FROM THE BASE OF THE TIRES TREAD, ON THE SIDEWALL, TO JUST ABOVE THE BEAD. ALSO, IN ALL THREE CASES, THERE WAS NOT EVIDENCE OF CORD SEPARATION AND BULGING AT THE SITE OF FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312335February 20, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I OWN A 2004 CHEVY IMPALA AND THE INSTRUMENT CLUSTER HAS FAILED. MY SPEEDOMETER DOES NOT WORK AND THE TEMPERATURE GAUGE SHOWS THAT MY CAR IS RUNNING HOT EVEN THOUGH IT IS NOT. APPARENTLY THIS IS A COMMON ISSUE WITH GM AND GMC VEHICLES. IN 2007 A CLASS ACTION LAWSUIT WAS FILED AGAINST HIS COMPANY IN REGARDS TO THEIR TRUCKS WITH FAILED INSTRUMENT CLUSTERS. THE PLAINTIFFS DID WIN AND THERE WAS A RECALL IMPLEMENTED. THESE ARE WEBSITES THAT I FOUND THAT PERTAIN TO FAILURE IN THE INSTRUMENT CLUSTER IN 2004 CHEVY IMPALAS. HTTP://WWW.ALLWORLDAUTO.COM/COMMENTS/2004_CHEVROLET_IMPALA_COMMENTS_AND_COMPLAINTS_C8-91-2004-409-1.HTML HTTP://WWW.CARCOMPLAINTS.COM/CHEVROLET/IMPALA/2004/ELECTRICAL/ELECTRONIC_GAUGE_CLUSTER_MALFUNCTION.SHTML HTTP://WWW.AUTOMOTIX.NET/AUTOREPAIR/CAR_PROBLEMS/474044-COMPLAINT/ HTTP://WWW.INSTRUMENTCLUSTERS.COM/. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311992February 19, 2010
FUEL SYSTEM, GASOLINE
MY VEHICLE WAS A 2001 CHEVY IMPALA, ( CITY POLICE VEHICLE) 02/17/10 I WENT OUT IN THE MORNING TO START THE CAR PARKED IN THE DRIVEWAY. UPON TURNING THE IGNITION TO THE ON POSITION THERE WAS A SONIC BOOM. (SO MUCH THAT IT SHOOK OUR HOUSE)THE ENGINE COMPARTMENT BEGAN SMOKING MY HUSBAND ( A FIREMAN) RETURNED TO THE CAR AND SLIGHTLY LIFTED THE HOOD AND FOUND IT HAD FLASHED OVER AND WAS TOTALLY INVOLVED. 911 WAS CALLED AND FIRE DEPARTMENT RESPONDED EXTINGUISHING THE FLAMES. THIS IS CITY POLICE VEHICLE SO NOT SURE WHAT IF ANYTHING WILL BE DONE BUT I WANTED TO REPORT THE INCIDENT IN HOPES THAT IT WOULD HAVE AN IMPACT OF KEEPING OTHERS FROM BEING INJURED. THIS EXPLOSION WAS POWERFUL AND FAMES ERUPTED IMMEDIATELY. SEARCHING THE WEB A ODI RESUME WAS FOUND WHICH I BELIEVE TO BE THE CIRCUMSTANCE OF MY EXPERIENCE. INV: EA 02-030 PROMPTED BY :PE02-050 THIS WAS A COLD START , IN THE WINTER MONTHS AND THE VEHICLE HAS A PLASTIC MANIFOLD. ALSO THE 8TH VIN DIGIT IS AN 8. OUR DEPARTMENT HAD SEVERAL OF THESE VEHICLES ON THE ROAD I WOULD LIKE TO KNOW IF THERE WAS A RECALL OR IF WE SHOULD HAVE FURTHER CONCERN ABOUT THE OTHER 2001 CHEVY IMPALAS ON THE ROAD THANK YOU *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10312179February 19, 2010
STEERING
POWER STEERING DIES WHEN THE VEHICLE GETS WET. DEALER IS NEVER AVAILABLE FOR AN APPOINTMENT WHEN IT HAPPENS. MY MECHANIC HAS REPLACED THE BELT AND CLEANED EVERYTHING. IT WORKS FOR A SHORT WHILE THEN STARTS AGAIN. IS ANY HELP AVAILABLE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311659February 18, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLE WAS PURCHASED IN MARCH 2007 AND IS USED AS A COMMUTER CAR FROM NEW OXFORD, PA TO WASHINGTON, DC DAILY. I AVERAGE 750 MILES PER WEEK. LAST FALL WHEN THE VEHICLE HAD JUST OVER 90,000 MILES, I BEGAN HAVING PROBLEMS FIRST WITH THE CRUISE CONTROL DROPPING OFF SPEED AND NOT RESETTING. THIS QUICKLY ADVANCED TO A SHUTTERING FEEL WHEN ACCELERATING AND OCCASIONALLY PICKING UP SPEED AND WITHIN 50 MILES THE CAR REFUSED TO MOVE AFTER A STOP LIGHT. I TURNED IT OFF AND RESTARTED THE ENGINE AND AFTER PUTTING IT INTO DRIVE, MANAGED TO GET IT TO A NEARBY FORMER CHEVY DEALER. THEY DETERMINED THE TRANSMISSION WAS TOTALLY SLIPPING AND REQUIRED REPLACEMENT. CHEVY STOOD BY THE 100K POWER-TRAIN WARRANTY WITH A NO-COST REPLACEMENT AND INSTALLED A NEW TRANSMISSION, ISSUING A 12,000 MI WARRANTY. TODAY, AT 111,000 MILES, LESS THAN 20,000 INTO THE NEW TRANSMISSION, THE PROBLEM RETURNED. THE FIRST TIME IT WAS ON FLAT GROUND AND I WAS SIMPLY A STALLED NUISANCE IN TRAFFIC. THIS TIME, I WAS GOING UP A HILL AND HAD STOPPED FOR A LIGHT. THE CAR BEGAN TO ROLL BACK DOWN THE HILL, I HAD DIFFICULTY BRAKING AND NEARLY GOT STRUCK BY A LARGE TRUCK. IT WOULD NOT MOVE FORWARD UNTIL I TURNED OFF THE ENGINE AND THEN WITH A THUDS AND JERKS I WAS ABLE TO MOVE IT TO A SAFE PARKING SPOT. THIS TIME I DID NOT HAVE THE DIFFICULTY WITH THE CRUISE CONTROL BUT DID HAVE A BIT OF WHAT I NOW RECOGNIZE WAS TRANSMISSION SLIP BUT I ATTRIBUTED TO THE ANTI-SLIP BRAKES ON ICE. THIS HAPPENED A COUPLE OF TIMES. FROM THE EARLY SHUDDERS, LESS THAN 400 MILES ELAPSED. I WAS FORTUNATE BOTH TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311678February 18, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 CHEVROLET IMPALA SPEEDOMETER QUIT WORKING. IT STARTED REGISTERING A HIGHER SPEED THAN THE SPEED I WAS ACTUALLY DRIVING. IT SHOWED 90 MPH WHEN I WAS STOPPED. THE SPEEDOMETER THEN BEGAN TO CLIMB AS I DROVE A FEW CITY BLOCKS. IT FINALLY CAME TO A STOP AT THE NEUTRAL LETTER. I CALLED MY LOCAL DEALER AND HE SAID THEY HAVE BEEN SEEING THIS PROBLEM. HE SAID THAT THE CLUSTER WAS DEFECTIVE AND IT WOULD COST APPROX. $500 TO REPLACE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311739February 18, 2010
ENGINE AND ENGINE COOLING
CATALYTIC CONVERTER HAS FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311715February 18, 2010
ELECTRICAL SYSTEM
SPEEDOMETER STICKS OR SHOWS INACCURATE SPEED. DEALERSHIP SAYS INSTRUMENT CLUSTER NEEDS TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311792February 18, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, ELECTRICAL SYSTEM
MY VEHICLE I PURCHASES FRO THE DEALER WAS SUPPOSEDLY IN EXCELLENT SHAPE. NOT UNTIL I MOVED TO LOS ANGELES, CA. I REALIZED THAT THE ENGINE WAS NOT PERFORMING CORRECTLY. THE ENGINE IS TO DROP DOWN FROM A 8CYCL TO A 6CYCL WHEN IT IS IN OVERDRIVE (60+MPH). (THIS IS CALLED 'ACTIVE FUEL MANAGEMENT SYSTEM.) MY ENGINE WOULD NOT DUE THAT. I TOOK IT TO SEVERAL DEALERS BUT THEY REFUSED TO FIX THE PROBLEM. DEALER SAID "IT WASN'T THEIR FAULT. WE BOUGHT THIS CAR FROM AN AUCTION". I FEEL THEIR WAS SOMETHING WRONG WITH THE CAR. DEALER INSPECTION CHECKLIST WAS DATED 3/26/2008. THE CAR WAS A RENTAL VEHICLE PRIOR TO ME PURCHASING IT AS A USED VEHICLE. THE ODOMETER READING WAS 12410 ON 5/17/2008. I FEEL THEIR WAS A PROBLEM WITH THE ENGINE "SAFETY". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311875February 18, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I OWN A 2004 CHEVROLET IMPALA. THE DAY I BOUGHT THE CAR (MAY 2008) THE TACHOMETER WENT BEZERK. SHORTLY THEREAFTER WHILE DRIVING I NOTICED MY SPEEDOMETER DECIDED TO DO THE SAME THING. I CANNOT TELL HOW FAST I AM GOING OR HOW THE ENGINE IS PERFORMING. THIS FAILURE HAPPENS OFTEN AND IS A CAUSE FOR CONCERN. THE DEALERSHIP REFUSED TO REPLACE THE PART AND QUOTED ME OVER $600 DOLLARS TO HAVE THE PART REPLACED. THIS PRICE IS ABSURD AND I HAVE SINCE BEEN RESEARCHING WAYS TO CORRECT THE PROBLEM ON MY OWN. THIS SEEMS TO BE A FAIRLY STANDARD PROBLEM WITH THESE MAKE AND MODEL VEHICLES AND SOMETHING NEEDS TO BE DONE TO PREVENT SERIOUS ACCIDENT/INJURY DUE TO THIS FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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