Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10303110January 29, 2010
VISIBILITY
ALL FOUR WINDOWS ON MY 2007 CHEVY IMPALA, IS GETTING BADLY SCRATCHED DUE TO THE GUIDES IT ROLLS ON OR STRIPPING INSIDE WINDOW,, LOOKS LIKE A DEFECT,, I BOUGHT THIS CAR ON DECEMBER 13 OF 2009,, AND I WOULD ALSO LIKE TO KNOW OF ANY RECALLS ON THIS VEHICLE,, AS I AM THE SECOND OWNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302966January 28, 2010
EXTERIOR LIGHTING, VEHICLE SPEED CONTROL
I BOUGHT A USED 2004 CHEVROLET IMPALA AND OCTOBER 19, 2007 AND A FEW MONTHS AFTER I HAD THE VEHICLE THE SPEEDOMETER STOPPED WORKING. MY SPEED ODOMETER SAID I WAS DOING FORTY WHEN I GOT PULLED OVER FOR DOING 55MPH, AND AS I PULLED OFF AND LOOKED AT THE SPEEDOMETER IT WAS STUCK AT 40MPH. ALSO THE LIGHTS GO OUT AT ANY GIVEN TIME ON THEIR OWN. I WAS DRIVING HOME ONE NIGHT AND MY HEAD LIGHTS SHUT OFF IN THE MIDDLE OF A CURVE AND I HIT THE BRAKES AND SLID OFF THE ROAD. THIS IS A REAL SAFETY HAZARD. AFTER I FOOLED AROUND WITH THE HIGHBEAM SWITCH FOR A WHILE THE LIGHTS STARTED WORKING AGAIN. *TW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302996January 28, 2010
ELECTRICAL SYSTEM
MY 2004 CHEVROLET IMPALA IS HAVING PROBLEMS WITH THE ENTIRE INSTRUMENT CLUSTER. THERE ARE THOUSANDS OR THE SAME COMPLAINTS ABOUT IMPALA MODELS FROM 2003-2006, AS WELL AS OTHER CHEVY MODELS. THE GAS GAUGE HAS GONE COMPLETELY OUT, AND THE VOLT GAUGE HAS NOW STOPPED WORKING, AND THE SPEEDOMETER RANDOMLY GOES HAYWIRE AND MOVES ERRATICALLY, READING INCORRECTLY. THE MOST COMMON REPORT IS THAT GM HAS INSTALLED A DEFECTIVE STEPPER MOTOR IN THE INSTRUMENT CLUSTER OF THESE MODELS. AND THE DEALERS ESTIMATE A REPAIR COST OF $600 TO REPLACE THE CLUSTER COMPLETELY. THIS IS A DANGEROUS SAFETY ISSUE. GM NEED TO STEP UP AND RECALL THIS OBVIOUSLY DEFECTIVE PART.*CW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303004January 28, 2010
EXTERIOR LIGHTING:HEADLIGHTS
HEADLLGHTS GO OFF WHILE DRIVIING. AS OF NOW THEY STILL COME BACK ON WHEN SWITCHING THE LOW BEAM TO HIGH BEAM SWITCH. VERY DANGEROUS PROBLEM. CANNOT DRIVE CAR WHEN DARK. WILL COST ABOUT $600 TO REPAIR.*CW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303006January 28, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHENEVER THE CONTACT DROVE THE VEHICLE AT VARIOUS SPEEDS INCLUDING 35 MPH HE NOTICED THAT THE SERVICE ENGINE LIGHT AND TIRE TRACTION CONTROL LIGHT APPEARED ON THE DASHBOARD, MOMENTS LATER, THE CONTACT NOTICED THAT THE VEHICLE BEGAN ACCELERATING ON ITS OWN. THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED THE CONTACT THAT THE ACCELERATOR PANEL ASSEMBLY NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 74799.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302469January 27, 2010
EQUIPMENT:ELECTRICAL, EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS, EXTERIOR LIGHTING:TURN SIGNAL
BOTH THE HAZARD AND TURNING SIGNAL LIGHT STARTED ACTING FUNNY AND THEN STOP WORKING AT THE SAME TIME CHANGED THE HAZARD SWITCH IT STARING WORKING AGAIN AND CHANGED THE TURNING SIGNAL LEVER THE TURNING SIGNAL STILL DOES NOT WORK.*CW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302586January 27, 2010
STEERING
2004 CHEVROLET IMPALA POWER STEERING LOCKS MAKING DRIVER UNABLE TO TURN CAR DURING RAIN OR DRIVING THROUGH PUDDLES. STARTED OUT HAPPENING ONLY A SECOND OR TWO, BUT GOT PROGRESSIVELY WORSE. SEVERAL TIMES, ENGINE CUT OFF, OR I HAD TO CUT IT OFF TO BE ABLE TO RESTORE POWER STEERING. HAD IT "FIXED" BY DEALER WHO REPLACED CLUSTER. IT DID IT AGAIN THE VERY NEXT RAIN. NO ACCIDENT BUT A "NEAR MISS" BECAUSE I COULD NOT GET OUT OF THE WAY OF A CONSTRUCTION SITE DUMP TRUCK. I WAS TOLD I WAS DRIVING THROUGH PUDDLES TOO FAST. I LIVE IN FLORIDA, AND THERE IS A LOT OF RAIN AND POOR DRAINAGE. OTHER CARS GOING SPEED LIMIT WERE NOT HAVING THIS PROBLEM. IT IS VERY DANGEROUS, AS I DRIVE A CARPOOL OF FOUR CHILDREN TO SCHOOL. I AM SURE A MANUFACTURE PROBLEM, SINCE I SAW OTHER SIMILAR COMPLAINTS ON TWITTER *CN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302589January 27, 2010
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA PURCHASED NEW IN 2006. SHE STATED SHE WOULD HEAR A KNOCKING SOUND IN THE STEERING WHEEL UPON TURNING LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THEY FOUND THE INTERMEDIATE STEERING SHAFT KNUCKLE WAS FAILING AND WOULD EVENTUALLY CAUSE THE STEERING WHEEL TO LOCK. THERE WERE NO RECALLS. NO REPAIRS WERE MADE TO DATE. THE FAILURE AND CURRENT MILEAGES WERE 13,571. UPDATED 03/04/10. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302639January 27, 2010
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS 2007 CHEVROLET IMPALA LS. SHE STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED AT VARIOUS SPEEDS. THE CHECK ENGINE LIGHT ILLUMINATED. HER INDEPENDENT MECHANIC REPLACED THE CAM SHAFT SENSOR WHICH CORRECTED THE FAILURE BRIEFLY, HOWEVER THE FAILURE PERSISTED. SHE WAS UNAWARE IF THERE WERE ANY RECALLS ON HER VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302071January 24, 2010
ELECTRICAL SYSTEM
I HAVE A 2005 CHEVY IMPALA. THE SPEEDOMETER WILL QUIT WORKING AND EITHER DROPS TO ZERO OR SHOWS A SLOWER SPEED THAN WHAT YOU ARE TRAVELING. IN ADDITION THE TEMPERATURE GAUGE WILL ALSO SHOW A LESSER TEMPERATURE THAN WHAT IS NORMALLY SHOWN. THIS IS A PROBLEM THAT HAS GOING ON SINCE 2007. I HAVE TRIED TO GET THIS REPAIRED BUT THE TECHNICIANS SAY THEY HAVE AN ISSUE ISOLATING THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302108January 24, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
AFTER PARKING THE CAR I WAS NOTIFIED BY A NEIGHBOR THAT MY VEHICLE WAS ON FIRE. THE FIRE DEPT. WAS CALL AND EXTINGUISHED THE FIRE.THE ARSON SQUAD WAS CALLED AND DETERMINED THE VEHICLES FIRE WAS DUE TO A MECHANICAL PROBLEM. AFTER I RESEARCHED THE VEHICLES SAFETY RECALLS AND FOUND OUT THERE HAD BEEN A RECALL FOR THIS VEHICLE AND I WAS UNAWARE OF IT. I PURCHASED IT USED. I DID NOT RECEIVE ANY NOTICE ON THE RECALL. I FOUND THERE WERE MANY OTHER FIRES ASSOCIATED WITH THIS FAILURE. THE VEHICLE WAS TOTALLY BURNED UP VEHICLE WAS NON REPAIRABLE AND TOWED TO THE JUNK YARD AFTER ARSON INVESTIGATION WAS COMPLETE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10302116January 24, 2010
FUEL SYSTEM, GASOLINE
2005 CHEVY IMPALA WHICH LEAKS GAS EVERY MOURNING WHEN THE CAR HAS SET OVERNIGHT. THE RECALL IS THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER, SO THIS CAUSE THE GAS TO LEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10301843January 22, 2010
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA LS. THE CONTACT WAS HIT IN THE REAR AND PUSHED INTO THE REAR OF ANOTHER VEHICLE. TWO OF THE DRIVERS SUSTAINED INJURIES. THE VEHICLE WAS NOT IN MOTION WHEN THE CRASH OCCURRED. THE FRONT AND SIDE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 103,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10301919January 22, 2010
ELECTRICAL SYSTEM
I HAVE A 2005 CHEVY IMPALA..MILEAGE ABOUT 83000. MY PROBLEM STARTED LAST YEAR WHEN THE SPEEDOMETER JUST FROZE. WHEN I GOT HOME AND SHUT THE CAR OFF IT STILL STAYED IN THE SAME POSITION. I TURNED THE KEY ON AND OFF AND THE SPEEDOMETER WENT DOWN 5MPH EACH TIME I TURNED THE KEY UNTIL IT WENT BACK TO Z ERO.. THEN SOMETIMES AFTER IT STICKS IT UNFREEZES AND STARTS GOING AGAIN. I'VE HAD THE SPEED READING 120MPH BEFORE STANDING STILL. THIS HAPPENS EVERY DAY WHILE DRIVING AND IS VERY UNSAFE BECAUSE I NEVER KNOW HOW FAST I AM GOING.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10301753January 21, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 IMPALA, 80,000 MILES. COLD WINTER DAY. CONSEQUENCES( HAVING TO PURCHASE NEW SPEEDOMETER ) NOTHING DONE TO CORRECT AS OF YET. SPEEDOMETER NOT WORKING PROPERLY, SAYS GOING 90 MPH WHEN GOING 60. WHEN VEHICLE SHUT OFF SAY 30MPH. INHERENT FLAW NOTED BY CHEVROLET VEHICLES (COMMON SYMPTOMS INCLUDE: SPEEDOMETER DISPLAYS INCORRECTLY SPEEDOMETER STOPS WORKING TACHOMETER NEEDLE STICKS, JUMPS, OR PEGS FUEL GAUGE FLUTTERS ENTIRE INSTRUMENT PANEL FAILS THE COMMON CAUSE FOR ALL THESE ISSUES IS A FAULTY STEPPER MOTOR. THE MOTOR WAS USED THROUGHOUT GM?S ENTIRE PRODUCTION LINE FROM 2003 TO 2007.) I THINK THERE SHOULD BE A RECALL ON ALL VEHICLES WITH WHICH PEOPLE HAVE HAD PROBLEMS WITH INCORRECT READING SPEEDOMETERS AS GM USED FAULTY PARTS IN MANUFACTURING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10301804January 21, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
LEAKING HEAD GASKET CAUSING ENGINE COOLING SYSTEM PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10301801January 21, 2010
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
I HAVE A 2002 CHEVROLET IMPALA WHEREAS I BELIEVE THE PASSLOCK IGNITION IS DEFECTIVE. AFTER SEARCHING THE INTERNET, I HAVE FOUND THAT THERE ARE NUMEROUS COMPLAINTS ABOUT THE CAR NOT STARTING. THE FAILURE OCCURS WHEN TRYING TO START THE CAR BY TURNING THE KEY. NOTHING HAS BEEN DO TO CORRECT THIS FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300234January 19, 2010
EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH AT NIGHT ON NORMAL ROAD CONDITIONS WITH THE HEADLIGHTS ACTIVATED. SUDDENLY, BOTH HEADLIGHTS FAILED TO OPERATE. THE DRIVER WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD WITH EXTREME CAUTION. AFTER SEVERAL ATTEMPTS, THE HEADLIGHTS BEGAN TO FUNCTION. THE VEHICLE WAS ABLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC; HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300146January 18, 2010
VISIBILITY
REAR WINDOW DEFOGGER-- WHEN WE HAD A RECENT SNOW STORM (ONE OF MANY), I USED MY REAR WINDOW DEFOGGER (DEFROSTER) ONLY TO FIND OUT IT WASN'T CLEARING THE WINDOW OF FOG OR MELTING THE BLOWING SNOW. THIS PREVENTED ME FROM SEEING THE VEHICLES BEHIND ME EXCEPT FROM MY SIDE MIRRORS. THE LAMP ON THE CONTROL LIGHTS NORMALLY, BUT THERE IS NO VOLTAGE GOING TO THE REAR DEFOGGER GRID CONNECTORS (ON EACH SIDE OF WINDOW). THERE IS NO SEPARATE FUSE GOING TO THIS DEVICE, ONLY A RELAY IN THE FORWARD FUSE BOX. THE PROBLEM TURNED OUT TO BE A BURNT PIN ON THE LARGE CONNECTOR BLOCK UNDER THE KICK PANEL ON THE PASSENGER SIDE. AS A NEW CONNECTOR (BOTH HALVES) WOULD BOOST THE COST FROM $261 TO $411, AT THE DEALERS SUGGESTION, I HAD THEM JUMPER THE WIRE FROM EACH SIDE OF THE CONNECTOR INSTEAD OF REPLACING THE CONNECTOR. (AS THIS CONNECTOR IS THERE FOR ASSEMBLY PURPOSES ONLY, WHY NOT JUMPER IT.) I BELIEVE THIS PROBLEM WAS DUE TO EITHER A POOR CONNECTION OF THE PINS DURING MANUFACTURING (HIGH RESISTIVE CONNECTION) OR IMPROPER SIZED PINS THAT ARE NOT HEAVY ENOUGH TO CARRY THE CURRENT. AS THIS CONNECTOR IS NOT NORMALLY ACCESSIBLE TO THE OWNER/OPERATOR AND DOES NOT MOVE, IT IS NOT A "WEAR ITEM" AND THUS WAS A MANUFACTURING ISSUE. MY SERVICE WRITER TELLS ME THAT THIS HAS HAPPENED ON AT LEAST ONE OTHER IMPALA THAT HE HAS SEEN IN HIS GM SHOP. WHY ISN'T THIS POWER GRID FUSED AS IT USED TO BE IN EARLIER IMPALA'S? IS THE PIN THE PROPER SIZE FOR THE CURRENT GOING THROUGH THE PIN? THIS NEEDS TO BE CHECKED OUT BEFORE IT CAUSES A FIRE IN A CAR. I HAVE A PHOTO AVAILABLE OF THIS CONNECTOR IF NEEDED. THE OLD CONNECTOR AND PINS ARE STILL IN MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300107January 17, 2010
EXTERIOR LIGHTING
ON MY 2001 IMPALA, THE TURN SIGNALS SOMETIME FAIL TO OPERATE - I HAVE FOUND THAT I CAN TURN ON THE EMERGENCY FLASHERS AND THEN DISENGAGE THEM TO RESTART NORMAL TURN SIGNALS. INSTRUMENT LIGHTS ALSO DIM AT TIMES MAKING IT IMPOSSIBLE TO READ SPEED OR ANY OTHER INSTRUMENTS - PROBLEMS DO NOT NECESSARILY OCCUR TOGETHER BUT CAN AND IT DOES AT TIMES - RANDOM IN PROBLEM OCCURRENCE I ALSO HAVE A GAS GAUGE PROBLEM WHERE IT WILL READ FULL WHEN IT IS NOT AND SHOW DIFFERENT AMOUNTS. NOW IT IS STARTING TO SHUT OFF WITHOUT WARNING IT WILL HOWEVER RESTART. BUT SOMETIMES SHUTDOWN AFTER A COUPLE OF RESTARTS BEFORE IT STAYS RUNNING. THIS HAS OCCURRED OVER THE PAST SEVERAL MONTHS AND APPEARS TO BE GETTING WORSE; MILEAGE APPROX 105,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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