Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10440820December 20, 2011
STEERING
I HAVE BEEN HEARING A CLUNKING NOISE WITH MY 2006 IMPALA AROUND 21,000 MILES. WHEN I BROUGHT IT TO THE CHEVY DEALER WHERE I PURCHASED THE VEHICLE, THEY TOLD ME IT WAS THE RACK AND PINION SYSTEM THAT NEEDED TO BE CHANGED. AT THIS TIME THE VEHICLE WAS FOUR YEARS OLD AND NO LONGER UNDER WARRANTY. I DONE SOME FURTHER RESEARCH AND SPOKE TO A FEW OTHER IMPALA OWNERS AND THEY HAD THE SAME ISSUE, AND HAD THE INTERMEDIATE STEERING SHAFT REPLACED. I BROUGHT IT TO ANOTHER CHEVY DEALER AND SELF DIAGNOSED THE PROBLEM AND THEY AGREED WITH ME. I HAD IT CHANGED WITH 28,000 MILES ON IT. I CONTACTED CHEVY AND ASKED HOW THIS PART CAN FAIL WITH SO FEW MILES. THEY BLAME IT ON WEAR AND TEAR AND DIDN'T WANT TO GIVE ME ANY ASSISTANCE WITH THE REPAIR. THIS HAS BEEN AN ONGOING PROBLEM WITH MANY IMPALA AND LUMINA LINES FOR YEARS, AND SHOULD BE COVERED UNDER A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440497December 19, 2011
ELECTRICAL SYSTEM, POWER TRAIN, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
MY SPEEDOMETER GAUGE DOESN'T WORK IT WILL GET STUCK ON 20 MPH CONSTANTLY IT NEVER READS THE CORRECT SPEED BUT MY OTHER GAUGES WORK FINE. MY TRANSMISSION SHIFTS/SLIPS HARDER THAN IT SHOULD FROM 1ST INTO 2ED AND 2ND INTO 3RD. MY HEADLIGHTS FLICKER WHEN I PUSH ON MY WINDOW CONTROLS TO ROLL MY WINDOWS UP OR DOWN. THE HEAT ONLY BLOWS ON THE PASSENGER SIDE OF MY CAR INCLUDING ON THE DEFROST FOR THE FRONT WINDOWS AND THE REAR WINDOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440502December 19, 2011
VISIBILITY, WHEELS, SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
MY TRACTION CONTROL, ABS AND SERVICE BRAKE ASSIST LIGHT CONTINUE TO COME ON DESPITE THE FACT THAT I HAVE HAD THE SENSORS REPLACED 3 TIMES NOW. I WILL HEAR A GROWLING NOISE WHEN I PUT ON THE BRAKES OR GET A FOUL SMELL WHEN I TURN ON THE DEFROST, ALSO WHEN I GET THAT SMELL THE DEFROST DOESN'T WORK PROPERLY THEN LATER THE ABS, TRACTION CONTROL AND BRAKE ASSIST LIGHT WILL COME ON. I HAVE HAD A CHEVY DEALER AND THE DEALER I BOUGHT THE CAR FROM CHECK THE PROBLEM AND SAY ITS FIXED 3 TIMES BUT THE PROBLEM CONTINUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440045December 15, 2011
ELECTRICAL SYSTEM
THE SPEEDOMETER ON MY 2004 CHEVY IMPALA BEGAN ACTING UP WHILE DRIVING ON THE FREEWAY ON 11/21/2011. I WAS GOING THE POSTED SPEED LIMIT OF 70 MPH AND WHEN I LET OFF THE GAS PEDAL FOR SLOWER TRAFFIC, I NOTICED THAT THE SPEEDOMETER APPEARED TO BE STUCK AT 70MPH. THIS WAS CONFIRMED WHEN SHORTLY UP THE ROAD I EXITED THE FREEWAY AND CAME TO A COMPLETE STOP AND THE SPEEDOMETER STILL READ 70 MPH. WHEN I GOT HOME, I CALLED A LOCAL AUTO PARTS STORE TO INQUIRE WHAT COULD BE CAUSING THIS. I WAS INFORMED THAT THIS IS A COMMON PROBLEM FOR THE IMPALA AND THAT EVENTUALLY MY OTHER GAUGES LIKE THE FUEL LEVEL WILL ALSO ACT UP. I LOOKED ON LINE AND FOUND THAT THERE ARE MANY OUT THERE THAT HAVE MY SAME ISSUE WHICH I CONSIDER A SAFETY ISSUE BUT THAT THERE ARE NO RECALL NOTICES FOR THE ISSUE. I AM JUST FLOORED TO FIND THAT THERE IS NO RECALL FOR AN ITEM LIKE THIS. LOOKING INTO THE MATTER FURTHER, TO CORRECT THE ISSUE, IT MUST BE TAKEN TO A GM DEALERSHIP TO HAVE THE DASHBOARD CLUSTER REPLACED AT THE COST OF $600. PLEASE LOOK INTO ALL THE REPORTED ISSUES SIMILAR TO MINE AND SEE IF SOMETHING CAN BE DONE CONCERNING A RECALL. THANK YOU IN ADVANCE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440064December 15, 2011
AIR BAGS
THE CAR STRUCK A BRICK WALL AT ABOUT 45 MILES AND HOUR IN THE FRONT DRIVERS SIDEAND THE DRIVERS AIRBAG DID NOT DEPLOY. IN WHICH THE DRIVER SUFFERED HEAD TRAUMA. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10439852December 14, 2011
POWER TRAIN
TRANSMISSION FAILURE CLUTCHES WORN SLIPPING, HAD TO HAVE WHOLE TRANNY REBUILT, TOOK IT TO CHEVY DEALER 8 MONTHS AGO AFTER IT WAS SLIPPING AND BANGING INTO GEAR AND WHINING NOISE (WHICH WAS THE BEARING IN THE TRANSMISSION BEING WORN, CHEVY DEALER SAID NOTHING WRONG SENT ME HOME.. 8MONTHS LATER AND $2,600 LATER HAD TO HAVE IT REBUILT BY PRIVATE TRANSMISSION SHOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439689December 13, 2011
POWER TRAIN
CAR WAS IN PARK AT A GAS STATION, IGNITION OFF, CAR NOT RUNNING. GEAR SHIFT INDICATOR SHOWED "PARK". DRIVER WAS OUT OF THE CAR AND THE CAR ROLLED AWAY, CRASHING INTO PARKED VEHICLE AND RESULTING IN INJURY TO DRIVER. THIS WAS AN AVIS RENTAL CAR WITH 7,500 MILES ON THE ODOMETER. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10439750December 13, 2011
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
WHILE DRIVING THIS CAR IT WOULD JUST STALL OR DIE AS IF SOMEONE HAD REACHED OVER AND SHUT THE CAR OFF AND WOULD NOT START FOR A FEW DAYS. I HAVE BROUGHT THIS CAR TO TWO MECHANICS AND NEITHER WERE ABLE TO STOP THE PROBLEM BUT TOLD ME THAT DIFFERENT PARTS WERE THE CULPRIT, SO 800 DOLLARS LATER I HAVE REPLACED THE FUEL FILTER, FUEL PUMP, CRANK SHAFT POSITION SENSOR, MASS AIR FLOW SENSOR,REPLACED THE BATTERY, TESTED THE ALTERNATOR, TESTED THE FUEL INJECTORS BOTH HOT AND COLD, TESTED THE IGNITION MODULE AND STILL THE CAR DIED LEAVING MY CHILD AND I STRANDED ON THE SIDE OF THE FREEWAY IN COLD TEMPERATURES. I THEN CALLED A GM DEALERSHIP WHOM SAID ANOTHER 120.00 JUST TO LOOK AT IT AND SAID THEY COULDN'T FIND THE PROBLEM . THIS IS OUTRAGEOUS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439802December 13, 2011
STEERING
MY 2010 CHEVROLET IMPALA HAS ONLY 43, 279 MILES AND BEGAN MAKING A LOUD HIGH PITCHED SCREECHING NOISE WHILE ACCELERATING. AFTER TWO VISITS TO TWO SEPARATE MECHANICS IT WAS DETERMINED BOTH TIMES THAT A NEW POWER STEERING PUMP WAS NEEDED. BOTH MECHANICS WERE IN SHOCK DUE TO THE FAILURE AS THE AMOUNT OF MILES ON THE CAR. I CONTACTED GM CUSTOMER CARE AS I WAS SURE THIS WAS STILL UNDER WARRANTY. MUCH TO MY SURPRISE THIS IS NOT UNDER WARRANTY. I HAVE HAD THIS CAR 1 YEAR AND 3 MONTHS AND FOR THIS TO FAIL I AM NOT A HAPPY CHEVROLET OWNER. GM TOLD ME I COULD HAVE IT REPAIRED AND THEN WAIT FOR THEM TO MAKE A DECISION ON WHETHER I 'QUALIFIED' FOR ASSISTANCE. IN THIS ECONOMY AND AT THIS TIME OF THE YEAR WHO HAS TIME TO PAY UP FRONT AND WAIT FOR THEM TO MAKE A DECISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439255December 10, 2011
ELECTRICAL SYSTEM
THE ELECTRICAL SYSTEM ON THE ABOVE MENTIONED VEHICLE.IS ACTING UP. FAULT DISPLAY ON THE DASH INDICATES ENGINE IS RUNNING HOT. AND THAT THE AC UNIT IS OFF. WAITED FOR CAR TO COOL OFF SUFFICIENTLY TO ALLOW VISUAL INSPECTION OF COOLING FLUID LEVELS. THEY CHECKED OK. ALSO CHECKED TO MAKE SURE FANS OPERATE,THEY BOTH COME ON. TOOK VEHICLE TO PLACE OF PURCHASE FOR SECOND OPINION. MECHANIC CHECKED VEHICLE OUT. COULD NOT FIND ANY MECHANICAL ISSUES WITH CAR. COULD NOT EXPLAIN WHY THE DASH IS SHOWING THAT FAULT CODE. ALSO REPLACED THERMOSTAT THINKING IT MIGHT BE BAD. PROBLEM STILL PERSISTS,NOW TEMP. GAUGE WILL THAT ENGINE IS RUNNING HOT WHEN ACCELERATED. AND RETURN TO NORMAL WHEN ENGINE IS IDLING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438831December 7, 2011
SERVICE BRAKES, HYDRAULIC, STEERING, SUSPENSION
MY CHEVY IMPALA BEGAN SHAKING WHEN I ATTEMPT TO SLOW DOWN ON THE FREEWAY FROM SPEEDS OF 55-65 MILES AN HOUR. I HAVE REPLACED THE TIRES, BRAKES, AND BALANCED, ALIGNED, ROTATED AND THE SHAKING HAS NOT STOPPED. THIS IS VERY DANGEROUS WHEN YOU NEED TO COME TO A QUICK STOP BECAUSE WHEN YOUR CAR SHAKES LIKE IT'S FALLING APART YOUR FIRST INSTINCT IS TO LET GO OF THE BRAKE. I HAVE RESEARCHED THIS PROBLEM AND HAVE COME TO DISCOVER THIS IS A COMMON PROBLEM WITH CHEVROLET IMPALA'S. I CAN NOT AFFORD TO KEEP DUMPING MONEY INTO A TEMPORARY SOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438887December 7, 2011
POWER TRAIN
I PURCHASED MY 2003 CHEVY IMPALA IN 2009. CAR RAN PERFECT WHEN WE PURCHASED IT. AFTER 6 MONTHS THE TRANSMISSION STARTED TO SLIP. THAT IS NOT THE MAJOR ISSUE. THE MAJOR ISSUE IS THAT THE CAR DOES NOT START ALL THE TIME. CHANGED BATTERY AND IT STILL DOES NOT RUN. IT WILL START BUT ONLY RUNS UNTIL YOU PUT IT IN GEAR. IT THEN STALLS OUT! THIS CAR HAS BEEN GREAT BUT IS NOT UNRELIABLE.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438914December 7, 2011
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
MY TURN SIGNALS WORKED INTERMITTENTLY. PRESSING THE HAZARD SWITCH A COUPLE TIMES FIXED PROBLEM. ONLINE FORUM SAID REPLACE THE HAZARD SWITCH. FIXED THE PROBLEM FOR ABOUT A MONTH. NOW, MY CAR NEEDS TO BE RUNNING AND WARMED UP BEFORE THE TURN SIGNALS WORK CORRECTLY. PROBLEM SEEMS TO BE WORSENING HAS THE TEMPERATURE DROPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438780December 6, 2011
POWER TRAIN
TRANSMISSION OVERDRIVE SHAFT SPLINE IS STRIPPED PREVENTING THE OVERDRIVE FROM BEING USED. I BOUGHT THIS CAR FROM A NEIGHBOR JUST NOW, BUT THIS TRANSMISSION PROBLEM OCCURRED AT LEAST 2 YEARS AGO WITH APPROXIMATELY 110,000 MILES ON IT. I JUST HAD THE EXACT TRANSMISSION ISSUE CONFIRMED NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438787December 6, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE BATTERY WOULD CONTINUOUSLY FAIL AND NEED RECHARGING. THE CONTACT TOOK THE VEHICLE TO A LOCAL AUTO PARTS STORE WHERE THEY ADVISED THAT THERE WAS NOTHING WRONG WITH THE BATTERY. THE CONTACT ALSO STATED THAT THE REAR-DEFROSTER WAS INOPERABLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER WAS UNABLE TO DUPLICATE OR LOCATE A FAILURE WITHIN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438583December 5, 2011
SEATS:MID/REAR ASSEMBLY
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE REVERSING FROM A RESIDENTIAL DRIVEWAY, HE CRASHED INTO A PARKED CAR. THE CONTACT STATED THAT HIS VIEW OF THE VEHICLE WAS OBSTRUCTED BY THE REAR MIDDLE SEAT HEADREST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE HEAD REST COULD NOT BE REPLACED, REMOVED OR ADJUSTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 3,100.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10438485December 4, 2011
ELECTRICAL SYSTEM
INSTRUMENT CLUSTER FAILING. - WHILE DRIVING HOME FROM WORK, MY INSTRUMENT CLUSTER FAILED. STARTED JUMPING AROUND FOR A MIN UNTIL IT FINALLY STUCK. NOW IT HAS PROGRESSIVELY GOTTEN TO THE POINT WHERE IT NEVER HAS THE CORRECT MPH. SOMETIMES STICKING 20 - 30 MPH WHILE IN PARK. OTHER TIMES STAYING AT 0LEAST WHILE ON THE INTERSTATE. VERY UNSAFE. SHOULD'VE A RECALL, AFTER CALLING THE DEALER AND BEING QUOTED NEARLY 600.00 TO REPAIR. AFTER THIS MANY COMPLAINTS CHEVY NEEDS TO FIX THIS PROBLEM. NO MORE AMERICAN CARS FOR ME THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438052December 2, 2011
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
YESTERDAY, 12/1/2011, MY PASSENGER HEADLIGHT FAILED. OVER A YEAR AGO, I HAD WENT TO REPLACE THE BULB, AND IT CAME ON AFTER JARRING IT, SO I WAITED TO REPLACE THE BULB UNTIL TODAY. THIS MORNING, NEITHER BULB WORKED. THINKING THIS MAY BE A PROBLEM WITH THE HEADLIGHT SWITCH, I TURNED AUTOMATIC LIGHTING OFF, THEN BACK ON. THAT FAILED, HOWEVER THE BRIGHTS DID WORK. I PULLED OVER AND RAPPED ON THE DRIVER HEADLIGHT HOUSING A FEW TIMES, AND THE LIGHT CAME ON. THEN I DID THE SAME TO THE PASSENGER SIDE, WHICH ALSO CAME ON. VERY UNSAFE TO AFFECT THE VISIBILITY OF A DRIVER, ESPECIALLY SINCE I SUSPECT THIS CAN HAPPEN WHILE DRIVING, OR LEAVE SOMEBODY STRANDED AT WORK WHEN THEY GO TO LEAVE AND HAVE NO HEADLIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438090December 2, 2011
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
WHITE SPADE CONNECTOR FOR REAR DEFROSTER WIRE BURNT/MELTED INSIDE CONNECTOR HARNESS. LOCATED UNDER PASSENGER SIDE KICKPLATE UNDER FUSE PANEL 2006 CHEVY IMPALA. POSSIBLE SMALL ELECTRICAL FIRE DUE TO IMPROPER CONNECTOR UNABLE TO SUPPORT REAR DEFROST ELECTRICAL AMPERAGE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10437945December 1, 2011
SUSPENSION, STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THE REAR END OF THE VEHICLE WAS OUT OF ALIGNMENT TWICE EACH TIME THE REAR TIRES HAD TO BE REPLACED. THE MANUFACTURER STATED IT WAS NOT A KNOWN FAILURE. THE DEALER STATED THE MANUFACTURER WAS REPAIRING POLICE VEHICLES WITH THE IDENTICAL FAILURE. THE CONTACT WAS CONCERNED ABOUT THE SAFETY DEFECT. THE FAILURE MILEAGE WAS 43,000 AND THE CURRENT MILEAGE WAS 72,000. ....UPDATED 12/03/12 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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