Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10443891January 16, 2012
AIR BAGS
I WAS DRIVING AND TO AVOID A HEAD ON CRASH I HAD SWERVED AND WENT TO STRAIGHTEN OUT BUT NOTICED THE OTHER DRIVER WAS STILL HEADING FOR ME I HAD BRAKED AND LOST CONTROL OF THE CAR. I HAD FLEW OVER A DITCH AND WENT UP A HILL AND ROLLED BACK DOWN. WE HAD OUR SEAT BELTS ON I WAS KNOCKED OUT BY MY HEAD BANGING ON THE STEERING WHEEL. NONE OF THE AIRBAGS WERE DEPLOYED. IN A CRASH LIKE THAT THEY SHOULD HAVE DEPLOYED. WE ENDED UPSIDE DOWN. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10443898January 16, 2012
SERVICE BRAKES, HYDRAULIC
COST OVER $483. TO HAVE DEALER REPLACE BRAKES ON THIS VEHICLE. THEY ALSO SAID THEY WERE REPLACING REAR ROTORS IN THE DEAL. WHEN CAR WAS RETURNED WE NOTICED THAT WHILE GOING DOWNHILL, APPLYING THE BRAKES THAT THE FRONT SHOOK VIOLENTLY. CALLED SERVICE MGR AT GM DEALER WHO PERFORMED THIS WORK, AND HE TOLD ME NOT TO USE BRAKES GOING DOWNHILL TO MAINTAIN SPEED, BUT TO GEAR THE CAR DOWN WITH THE USE OF TRANSMISSION. I LIVE IN SOUTHWESTERN PA WHERE THERE ARE HILLS EVERYWHERE. DO I DAMAGE THE TRANSMISSION USING THIS PROCESS SUGGESTED BY THE GM SERVICE MGR, OR USE BRAKES? THOUGHT THAT WAS WHY CARS HAD BRAKES ON THEM ANYHOW?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443920January 16, 2012
SUSPENSION
REAR WHEEL SPINDLES CAUSE REAR TIRES TO WEAR INSIDE OF TIRE PREMATURELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443801January 14, 2012
FUEL SYSTEM, GASOLINE
STARTED SMELLING GAS WHILE DRIVING HOME FROM CHURCH ON JANUARY 8, 2012. SMELL OF FUMES INTENSIFIED. MUST ROLL DOWN WINDOWS WHENEVER DRIVING. MY EYES BEGAN TO BURN. I PARKED THE CAR WHEN I GOT HOME, AND I COULD SMELL A LOT OF GAS WHEN I GOT OUT OF THE CAR. CAR SAT UNTIL MONDAY JANUARY 9, 2012. I STILL SMELLED GAS. MY CAR BEGAN BURNING EXTREME AMOUNT OF GAS. CAR SAT UNTIL THE 13TH. I FILLED UP TO A FULL TANK OF GAS. I DROVE 7 MILES TO THE STORE AND 7 MILES BACK. THE CAR BURNED 1/8 TANK OF GAS. LEARNED OF 2005 CHEVY IMPALA RECALL DUE TO FUEL SYSTEM/ FUEL PRESSURE REGULATOR. RECALL ID# 64377. I CONTACTED DEALERSHIP. I DROVE HOME WITH THE WINDOWS DOWN IN 19 DEGREE WEATHER. NOW IT IS SITTING AGAIN DUE TO MECHANIC RECOMMENDATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443657January 13, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT SHE ATTEMPTED TO ACCELERATE FROM A STOP WHILE POSITIONED ON AN INCLINE, THE VEHICLE MOMENTARILY HESITATED BEFORE RAPIDLY ACCELERATING. THE CHECK ENGINE LIGHT BEGAN TO ILLUMINATE AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THERE WAS A FAILURE WITHIN THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443676January 13, 2012
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
CAR CRANKS WHEN IT WANTS TOO IT CRANKS UP AND SOMETIME IS DOES NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443537January 12, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIANS ADVISED THAT THE WIRING HARNESS WAS MELTED AND WOULD HAVE TO BE REPLACED. THE FAILURE RECURRED THREE TIMES AND THE REPAIRS WERE PERFORMED TWICE. THE VEHICLE WAS NOT REPAIRED THE THIRD TIME THE FAILURE OCCURRED. THE APPROXIMATE FAILURE MILEAGE WAS 230,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10443636January 12, 2012
VISIBILITY, SEATS
THE REAR VISIBILITY BOTH USING THE MIRROR AND TURNING YOUR HEAD IS COMPROMISED BY THE MIDDLE HEADREST LOCATED ON THE BACK SEAT. IT SHOULD HAVE BEEN DESIGNED TO BE REMOVED BUT IS MADE INTO THE REAR SEAT. I BELIEVE IT IS AN ACCIDENT WAITING TO HAPPEN. THE OTHER TWO HEADRESTS ALSO MAKE IT HARD TO SEE. I REALLY BELIEVE IT WAS AN ALL AROUND BAD IDEA BY GMC. I ALSO GET A FILM ON MY WINDSHIELD LIKE I'VE BEEN SMOKING BUT NOBODY IN MY FAMILY SMOKES. I SUGGESTED TO THE DEALERSHIP THAT IT MAY BE THE HEATER CORE BUT THEY ASSURED ME IT COULDN'T BE THE HEATER CORE. THEY TOLD ME TO KEEP WASHING THE WINDSHIELD AND IT WOULD EVENTUALLY GO AWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443431January 11, 2012
TIRES, SUSPENSION, WHEELS
IN LESS THAN 30,000 MILES, I'VE HAD TO HAVE WHEEL ALIGNMENTS EACH TIME I WAS FORCE TO REPLACE 2 SETS OF REARS TIRES ON MY 2008 IMPALA DUE TO EXCESSIVE WEAR. BEFORE HAVING TO REPLACE THE FIRST SET OF TIRE, I HAD THE CAR INTO THE DEALERSHIP TWICE FOR CAR VIBRATION AT SPEEDS OF 50 TO 65 MPH. I WAS TOLD THE FIRST TIME THAT ALL THE WHEELS HAD TO BE RE-BALANCED WHICH DID NOT MAKE SINCE TO ME. THE SECOND TIME I WAS TOLD THAT NOTHING WAS FOUND. THEN THE FIRST TIRE FAILURE AND FORTUNATELY ONLY AT 35 MPH. THIS FIRST FAILURE WAS AT APPROX. 15,000 MILES. ONE TIRE, BUT BOTH WERE WORN ENONGH THAT THE DEALER SHOULD HAVE FOREWARN ME BEFORE I LEFT THE DEALERSHIP. THE SECOND SET OF THE ORIGINAL TIRES MOVED TO THE REAR, WORE-OUT AT APPROX. 28,000 MILES. I HAVE NEVER IN MY 47 YEARS OF DRIVING HAD TIRES AND MULITPLE ALIGNMENTS AS I'VE HAD ON THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443502January 11, 2012
ELECTRICAL SYSTEM
DRIVING AT APPROXIMATELY 60 MPH ON THE FREEWAY, THE SPEEDOMETER ADVANCED TO THE BOTTOM OF THE GAUGE, THEN STUCK THERE. THE ONLY WAY I CAN RESET IT IS TO TURN THE IGNITION OFF AND ON, AND SOMETIMES THAT DOES NOT WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443131January 9, 2012
AIR BAGS
CAR WAS TRAVELING APPROX/ 50-55 MILES PER HOUR HEADING SOUTH WHEN CONTROL WAS LOST OF THE CAR. THEIR WAS A SLIGHT TURN IN THE ROAD AND BRAKES WERE APPLIED. THE CAR LEFT 116 FT OF SOLID SKID MARKS BEFORE ENTERING IN THE EAST DITCH AND THEN BACK ONTO THE ROADWAY. THE VEHICLE FLIPPED ONTO ITS ROOF AND WAS IN THE MIDDLE OF THE ROAD WHEN HELP ARRIVED. WITH THE CAR BEING AIR BORNE REGARDLESS OF IT NOT BEING A HEAD ON COLLISION THOSE AIR BAGS SHOULD OF BEEN DEPLOYED TO HELP HOLD THE DRIVER IN. THEIR WAS A SEAT BELT WORN AS WELL. THE SEATBELT IS WHAT SAVED THE DRIVERS LIFE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10443144January 9, 2012
ELECTRICAL SYSTEM
SPEEDOMETER NOT WORKING PROPERLY. SAME PROBLEM AS MOST OTHER PEOPLE WITH THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442860January 8, 2012
POWER TRAIN
TRANSMISSION SHIFTS CHANGE HARD, MAKES SHUDDER NOISE, WILL SPEED UP AND SLOW DOWN ON ITS OWN. SPEEDOMETER GOES UP AND DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442618January 6, 2012
TIRES
TIRES BALD AT 33,428 MILES & REPLACED REPLACED ANOTHER TIRE 7/2011 AROUND 52,000 MILES THREE OTHERS ARE WITHIN 1 OR 2 /32 ND OF BEING WORN OUT AGAIN AT 56,056. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442564January 5, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT HE COULD NOT REMOVE THE GEAR SHIFT FROM PARK. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE MECHANIC STATED THAT THE GEAR SHIFT CONTROL SOLENOID SWITCH WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 49,000. UPDATED 02/28/12 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442974January 4, 2012
VEHICLE SPEED CONTROL
2008 CHEVROLET IMPALA. CONSUMER STATES UNINTENDED ACCELERATION WHILE DRIVER WAS NOT IN THE VEHICLE *TGW THE CONSUMER STATED HE LEFT THE VEHICLE RUNNING, IN PARK, WITH THE DOOR OPENED. HE WALKED APPROXIMATELY SIX STEPS AWAY FROM THE VEHICLE, AND WHEN HE TURNED TO GO BACK TO THE VEHICLE, IT WAS IN MOTION, THE OPENED DOOR HIT THE SIDE OF THE GARAGE, WHICH STOPPED THE VEHICLE. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10442314January 3, 2012
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE HEAT ON THE DRIVER SIDE OF MY CAR WILL NOT COME ON BUT THE PASSENGER SIDE BLOWS LIKE A CHAMP. I TOOK IT TO THE CHEVY DEALERSHIP AND THEY SAID THE DOOR THAT FLOWS COLD AND HOT AIR IS STUCK ON COOL AIR AND SINCE ITS A DUAL AIR VEHICLE ONE SIDE IS BLOWING HOT THE OTHER COLD. I AM VERY SURPRISED THIS IS NOT A RECALL SINCE THERE ARE OVER 1,000 COMPLAINTS ON THIS ONE PART PLEASE DO SOMETHING ABOUT THIS; I'VE BEEN A LONG TIME CHEVY OWNER AND I UNDERSTAND THAT THINGS HAPPEN AFTER DRIVING BUT THIS IS REALLY NOT A DRIVER INDUCED PROBLEM. THANK YOU FROM A VALUED CUSTOMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442090January 2, 2012
ELECTRICAL SYSTEM
AIR BAG LIGHT HAS BEEN DIAGNOSTIC BY, AUTHORIZED CHEVY DEALER, AS NEEDING TO BE REPLACED. ESTIMATED COST OF THE PART $703.00 PLUS TAX AND SHIPPING. THIS IS A PART THAT SHOULD LAST THE LIFE OF THE VEHICLE ,ESPECIALLY AT THAT PRICE. I WAS TOLD, THERE IS RECALLS IN REFERENCE THE SAFETY AIR BAG SYSTEM FOR 2002 CHEVY IMPALA'S .WAS THIS PART INCLUDED IN THE RECALL ? IF NOT, THIS PART SHOULD BE, OR AT LEAST MADE AVAILABLE TO THE END CUSTOMER AT THE MANUFACTURERS COST. I AM A CONTINUES GENERAL MOTORS CUSTOMER SINCE 1987. THIS 2002 IMPALA HAS GIVEN ME ELECTRICAL PROBLEMS SINCE I PURCHASED IT. I AM AT THE POINT OF LOOKING AT DIFFERENT PRODUCT LINES. I AM VERY INTERESTED IN GM RESPONSE TO THIS . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442124January 2, 2012
ELECTRICAL SYSTEM
SPEEDOMETER HAS STARTED TO FAIL. SPEEDOMETER REGISTERS 80 WHEN PARKED AND WELL OVER 120 WHILE DRIVING. NO WAY OF KNOWING HOW FAST THE VEHICLE IS REALLY GOING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441993January 1, 2012
SUSPENSION, STEERING
RECENTLY BOUGHT 2007 CHEVY IMPALA FOR SON. THIS CAR CANNOT STAY ON THE ROAD IN WET/SNOW CONDITIONS. IT FISHTAILS AND IS SCARY TO DRIVE. I'VE LIVED IN WISCONSIN ALL MY LIFE AND DROVE MANY DIFFERENT CARS BUT NEVER A CAR AS DANGEROUS AS THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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