Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10448291February 17, 2012
SERVICE BRAKES, HYDRAULIC, SUSPENSION
THERE APPEARS TO BE MANY ISSUES RELATED TO BRAKES AND SUSPENSION FOR THE CHEVY IMPALA. AFTER ONLY 10K MILES, THE BRAKES BEGAN TO PULSATE. THE DEALERSHIP RESURFACED THEM. THEY WERE FINE FOR A BIT LONGER BUT THEN THE ISSUE REOCCURED. I AM NOT SURE IF ITS A OVERHEATING ISSUE OR WHAT BUT IT HAS HAD OTHER BRAKE AND SUSPENSION ISSUES AS WELL. THERE IS UNDER 30K MILES ON THE CAR AND IT HAS ALREADY HAD: LEFT FRONT TENSIONER REPLACED, REAR LEFT SWAY BAR REMOVED/REINSTALLED, ROTORS REFINISH, AND A WHOLE NEW SET OF TIRES NOW. WE HAVE HAD MANY OTHER GM VEHICLES OVER THE YEARS FROM BOTH CHEVY AND BUICK. NO OTHER VEHICLE HAS GIVEN US AS MANY ISSUES IN SUCH A SHORT PERIOD OF OWNERSHIP THAT THIS CAR HAS. IT ALL APPEARS TO BE RELATED TO THE BRAKES AND SUSPENSION. BASED ON ONLINE SEARCHES, WE ARE NOT ALONE AS MANY IMPALA OWNERS HAVE HAD SIMILAR BRAKE RELATED ISSUES/COMPLAINTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448295February 17, 2012
STRUCTURE:BODY:DOOR
REAR PASSENGER DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE. TRIED UNLOCKING AND LOCKING SEVERAL TIMES. SON WAS STUCK IN CAR SEAT UNTIL I COULD GET HIM OUT FROM THE OTHER SIDE. NOT SURE WHAT WOULD HAVE HAPPENED IF THERE WAS A CRASH AND I COULD NOT GET HIM OUT. HAVE SEEN LOTS OF OTHERS WITH SIMILAR PROBLEMS ON THE INTERNET. SEEMS LIKE THIS SHOUDL BE ADDRESSED OR SOMEONE WILL END UP GETTING KILLED BECASUE THEY COULD NOT GET OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448355February 17, 2012
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, UNKNOWN OR OTHER
BOUGHT THIS CAR USED AND IT WAS RUNNING FINE FOR ABOUT A YEAR TILL IT GOT TO THE POINT THAT THE CAR WOULD NOT CRANK AND SECURITY LOCK WOULD POP UP FREQUENTLY NOW IT ALMOST TAKES AN HOUR TO CRANK IT EVEN IF U HIT THE STARTER THE STATER MOVES BUT WANT CRANK THE CAR I HAVE SPENT OVER 4 GRAND ON IT TRYING TO FIX IT BUT NOTHING WORKS EVEN CHECKED FUSES WIRES AND COMPUTER BOX NOTHING LOOKS BAD CRUISE CONTROL STOPPED WORKING AWHILE BACK TOO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448199February 16, 2012
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, POWER TRAIN
11-23-07 REMOTE START INTERMITTENTLY INOPERABLE, 10-14-08 WHEN BRAKING VEHICLE HAS PULSATION IN FRONT, 7-1-10 PURCHASED NEW SET OF TIRES -46,388 MILES ON CAR (85,000 WARRANTY ON TIRES ), 7-10-10 REPLACED MUFFLER-SEAM SPLIT, 11-18-10 HEAVY ENGINE REPAIR-HEAD GASKET LEAK(52284 MILES ON CAR), 3-11-08 RUST SPECKS ON COMPLETE VEHICLE, 2-1-11 TRANSMISSION REPAIR-REPLACED PISTON & RESEALED INPUT CLUTCH HOUSING (54756 MI ON CAR), 2-10-12 PURCHASED ANOTHER SET OF TIRES 72,820 MILES ON CAR (85,000 MILE WARRANTY-TIRES WORE BARE ON INSIDE OF 4 TIRES-OUTSIDE HAD GOOD TREAD THERE WAS 58,568 MILES LEFT OF TIRE WARRANTY) TOO MANY REPAIRS FOR NEW CAR.-LEMON- *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448108February 15, 2012
ELECTRICAL SYSTEM
THE SPEEDOMETER STOPPED WORKING CORRECTLY. IT WENT TO 120 WHILE ON INTERSTATE WHILE I WAS ONLY GOING 70 MPH USING MY GPS. I HAVE BEEN STOPPED AT A STOP SIGN AND IT SHOWED ANYWHERE FROM 30 TO 70 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448106February 15, 2012
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE A/C ACTUATOR IS MAKING A CLICKING NOISE WHICH PREVENTS THE DEFROST SYSTEM FROM WORKING PROPERLY. IT STARTS TO CLICK WHEN THE TEMPERATURE IS WARM OUTSIDE BUT IT DOESN'T DO IT IN THE COOL TEMPERATURES. DURING COOLER TEMPERATURES, THE CAR MAKES A REVVING NOISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447632February 14, 2012
AIR BAGS:FRONTAL
2006 CHEVROLET IMPALA. CONSUMER STATES FAILURE OF VEHICLE AIRBAG IN A HEAD-ON COLLISION. *TGW THE CONSUMER STATED HAD THE AIR BAG DEPLOYED, HER INJURIES MAY HAVE BEEN LESS SERIOUS. **JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10448000February 14, 2012
EXTERIOR LIGHTING
TONIGHT, MY HEADLIGHTS WOULD NOT COME ON. I EVENTUALLY FLICKED THE LOW/HIGH BEAM SWITCH AND THEY CAME ON. ABOUT THREE WEEKS AGO, I WAS DRIVING HOME AT ABOUT 55 MPH IN THE DARK ON A SINGLE LANE COUNTRY ROAD. THE LIGHTS WENT OUT, THEY CAME BACK ON FOR A MOMENT, AND THEN THEY WENT COMPLETELY OUT. I DROVE HOME SLOWLY WITH THE EMERGENCY FLASHERS ON. IF I HAD NOT BEEN ALERT, I COULD HAVE EASILY CRASHED. THIS IS A SERIOUS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447805February 13, 2012
POWER TRAIN, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE AND DECELERATED WHILE ON THE HIGHWAY. THE DEALER REPLACED THE FUEL INJECTOR, THROTTLE BODY AND REPROGRAMMED THE COMPUTER, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 106,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447814February 13, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE GEAR SHIFT WOULD NOT RELEASE FROM THE PARK POSITION. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER TO HAVE A DIAGNOSTIC TEST PERFORMED, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE FAILURE WAS NOT RECALLED AND DENIED ASSISTANCE WITH THE REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE 39,211. THE VIN INFORMATION WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447854February 13, 2012
ELECTRICAL SYSTEM
THIS MODELS ELECTRICAL SYSTEM IS FLAWED. ITS BEEN NOTHING BUT PROBLEMS, FOR EXAMPLE I HAVE REPLACED THE BLOWER MOTOR AND RESISTER TWO TIMES NOW TOOK IT TO A MECHANIC AND PROBLEM PERSIST!! OTHERS INCLUDE ONE HEADLIGHT DUAL, LIGHTS IN DASH CUTTING IN AND OUT, AND REAR DEFROST. I AM DONE WITH THIS CAR AND ITS COMPANY! FROM NOW ON I AM ONLY BUYING FORD! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447548February 12, 2012
SERVICE BRAKES, HYDRAULIC, STEERING, WHEELS
SERVICE ABS AND TRACTION CONTROL LIGHTS COME ON AND FRONT WHEEL GRABS WHILE VEHICLE IS MOVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447431February 10, 2012
SUSPENSION
MILEAGE ON CAR 27,533 TIRES RATED 40,000 WE ROTATE TIRES EVERY 6,000 TO 9,000 MILES. HAD NAIL IN TIRE, WENT TO GM GARAGE TO GET REPAIRED. WE WERE TOLD AND THEN SHOWN THAT THE REAR TIRES WERE WORN SO BAD ON THE INSIDE THEY WERE JUNK. THE FRONT TIRES WERE ALMOST AS BAD. THE DEALER SERVICE ADVISOR SAID YOU MAY USE ONE FOR A SPARE BUT SHOULDN'T PUT THEM ON THE CAR FOR REGULAR USE. THEY ALSO INSTALLED REAR CAMBER BOLTS IN ORDER TO PERFORM AN ALIGNMENT ON THE REAR WHEELS. ACCORDING TO A GM BULLETIN NO. 08032A DATED JULY 2008 THAT THE INSTALLATION OF NEW REAR WHEEL SPINDLE RODS TO CORRECT THE WEAR PROBLEM WAS NECESSARY. THIS BULLETIN HAS BEEN UPGRADED TO INCLUDE NON-POLICE VEHICLES. I SHOWED THE SERVICE ADVISOR THE BULLETIN AND HE CONFIRMED IT WAS UPGRADED TO INCLUDE NON-POLICE VEHICLES. I AM WORRIED THAT THEIR REPAIR WON'T COMPLETELY CORRECT THE PROBLEM. I CAN'T BELIEVE THAT THERE WASN'T AN ADJUSTMENT FOR THE REAR WHEELS. WHICH LEADS ME TO BELIEVE THAT THE REAR TIRES WERE NEVER ALIGNED PROPERLY. WE RECEIVE CREDIT FOR THE TWO REAR TIRES BUT NOTHING FOR THE FRONT TIRES. GM KNEW ABOUT THIS PROBLEM IN JULY 2008. I CONSIDER THIS A SAFETY ISSUE THAT NEEDS TO BE RESOLVED. GM'S RESPONSE TO THIS PROBLEM IS UNACCEPTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447263February 9, 2012
ELECTRICAL SYSTEM, AIR BAGS, STRUCTURE
SEVERAL TYPES OF GM VEHICLES (APPROX 2000-2008) HAVE SEVERE LEAKING AND DECAY PROBLEMS LIKE MY CHEVY IMPALA SHOWS CURRENTLY. I NOTICED EARLY FEBRUARY 2012 WHEN MY FACTORY SPEAKERS STOPPED WORKING ALL TOGETHER. THE RADIO SOUND DIDN'T GET THROUGH, DOOR CHIMES DIDN'T WORK, SAFETY AND WARNING CHIMES DIDN'T MAKE NOISE, ETC. A WARNING CHIME DIDN'T SIGNAL FOR ME TO TURN OFF MY LIGHTS ON A RAINY DAY AT A GROCERY STORE SO THAT WHEN I CAME BACK, I WAS STRANDED! THIS HOWEVER ISN'T THE BIG PROBLEM. THIS LEAK UNDER THE COWL SEEMS TO BE PROMINENT IN MANY OTHER VEHICLES AND ALLOWED GALLONS TO ENTER IN UNDER MY RUGS, FLOOR MATS ETC., AND TRAVEL ALL OVER THE PASSENGER CABIN SO THAT WIRES WERE SUBMERGED, CORRODED, MOLD GREW, AND AIRBAG SENSOR HUBS BECAME ISLANDS. YES MY AIRBAG SENSORS AND WIRING ARE SUBMERGED WITH WATER! PLEASE HAVE GM RECALL THIS COMMON PROBLEM TO FIX THIS! MY CAR SMELLS TERRIBLE INSIDE FROM THIS (ESPECIALLY IN THE SUMMER) AND MORE IMPORTANTLY, I AM WORRIED THAT MY AIRBAGS WILL MALFUNCTION. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446940February 7, 2012
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
THE TEMPERATURE GAUGE, FUEL GAUGE, AND SPEEDOMETER HAVE GONE COMPLETELY HAYWIRE! THE TEMPERATURE GAUGE GOES TO HOT AND BUZZES BUT MY CAR IS NO WHERE NEAR HOT. I DON'T KNOW IF MY TANK IS FULL OR EMPTY BECAUSE THE GAUGE IS ALWAYS ON THE BOTTOM. I DON'T KNOW HOW FAST I'M GOING BECAUSE MY SPEEDOMETER IS STUCK ON 120. THE DEALERSHIP KNOWS THAT THIS IS A COMMON PROBLEM BUT THEY INSIST ON CHARGING $500 OR MORE TO FIX IT...JUST OWN UP AND DO THE RECALL!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446995February 7, 2012
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, ELECTRICAL SYSTEM
REAR DEFROST DOES NOT WORK, LIGHT TURNS ON BUT DOES NOT DEFROST REAR WINDOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447009February 7, 2012
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WITH THE HEADLIGHTS ACTIVATED AND SUDDENLY WITHOUT WARNING THE HEADLIGHTS STOPPED ILLUMINATING FOR A FEW SECONDS. THE SAME MALFUNCTION RECURRED ON THREE SEPARATE OCCASIONS. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. UPDATED 03/14/12*LJ THE MULTI-FUNCTION SWITCH WAS REPLACED AT A COST OF $ 495.78
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447037February 7, 2012
POWER TRAIN, SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING
MY CAR WAS PURCHASED BRAND NEW IN 2006. IT HAS GIVEN ME TROUBLE VERY EARLY ON. FOR ALMOST A YEAR NOW, MY GAS GAUGE HAS NOT WORKED AND I WAS TOLD I NEED A NEW TRANSMISSION. COULD THE LEMON LAW APPLY TO THIS CAR? ALSO, THERE HAVE BEEN MANY TIMES THAT I FEEL LIKE THE BRAKES ARE NOT GOING TO WORK, THEY SLIP. PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446783February 6, 2012
AIR BAGS, SEATS
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT NOTICED THAT THE REAR SEAT MIDDLE HEAD REST OBSTRUCTED HER VIEW OF THE ROADWAY WHEN LOOKING THROUGH THE REAR VIEW MIRROR. THE HEAD REST COULD NOT BE REMOVED. THE CONTACT ALSO NOTICED THAT THE FRONT PASSENGER SIDE AIR BAG WAS NOT PUSHED FLAT DOWN INTO THE COMPARTMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 28,855.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446920February 6, 2012
ENGINE AND ENGINE COOLING
SECONDARY AIR PUMP FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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