Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10925985November 14, 2016
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY INCLUDED IN A RECALL FOR WHICH THE STEERING WHEELS STEERING LINES WERE TO BE RE-ROUTED FROM THE CATALYTIC CONVERTER. THE VEHICLE WAS REPAIRED. WHILE DRIVING APPROXIMATELY 30 MPH, SMOKE WAS COMING FROM UNDERNEATH THE VEHICLE AND THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE STEERING LINES RUPTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT INFORMED THE MANUFACTURER OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 114,900. UPDATED 01/10/2017*CT UPDATED 7/5/18*JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925693November 13, 2016
ELECTRICAL SYSTEM
THE IGNITION KEY COMES OUT WITH CAR RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925326November 10, 2016
ELECTRICAL SYSTEM
MY WIFE WAS DRIVING HER 2009 IMPALA HOME FROM WORK AT 1230 AM WHEN THE TRACTION CONTROL LIGHT AND THE REDUCED POWER LIGHT CAME ON AND THE CAR SHUT DOWN COMPLETELY . GOOD THING SHE WASN'T IN THE BAD PART OF TOWN BECAUSE IT WOULDNT START FOR ABT 15 MIN. I ALWAYS BUY AMERICAN AUTOS BUT NEXT TIME IT WONT BE A CHEVROLET UNLESS WE GET THE PROBLEM FIXED FREE.THIS PROBLEM HAS HAPPENED MULTIPAL TIMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925344November 10, 2016
TRACTION CONTROL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT'S VEHICLE CRASHED INTO A DEER AND SUSTAINED SIGNIFICANT FRONT END DAMAGE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED A NECK INJURY. IN ADDITION, WHILE DRIVING VARIOUS SPEEDS, THE TRACTION CONTROL SENSOR ILLUMINATED PRIOR TO THE STALLING. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS TOWED AND NOT REPAIRED. THE FAILURE MILEAGE WAS 89,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10925380November 10, 2016
ELECTRICAL SYSTEM
2015 CHEV. IMPALA-SHORTLEY AFTER I PUT THE KEY IN THE IGNITION TO START IT. I PUT IT IN REVERSE OR DRIVE THE CAR HESITATE THEN GERKS IN THE DIRECTION IM GOING. THEREVVVVBBVCDEEB BFVB B FV BB IS A DELAY IN EVERTHING ON THE DASHBOARD. EX. IF I TRY TO TURN THE RADIO UP RIGHT AFTER STARTING MY CAR THE VOLUME WILL NO TURN UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925389November 10, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE BEGAN TO VIBRATE UNCONTROLLABLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT BOTH FRONT LOWER CONTROL ARMS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V377000 (SUSPENSION). THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925176November 9, 2016
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. AFTER ENTERING THE KEY INTO THE IGNITION, THE IGNITION SWITCH FAILED TO OPERATE. THE CONTACT MENTIONED THAT THE KEY BECAME STUCK IN THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924715November 8, 2016
AIR BAGS, ELECTRICAL SYSTEM
2009 CHEVROLET IMPALA. CONSUMER REQUESTS REIMBURSEMENT FOR FRONT PASSENGER SEAT FRAME RECALL NOTICE REPAIRS. *SMD THE CONSUMER RECEIVED A RECALL NOTICE THREE DAYS AFTER PAYING A $99.00 SERVICE CHARGE. THE DEALER INFORMED THE CONSUMER, THE $99 WAS NOT PART OF THE RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924972November 8, 2016
POWER TRAIN
TRANSMISSION FAILURE NUMBER 3. CARS CURRENT MILEAGE IS 129,537. 2006 IMPALA SS 5.3 LITRE LS4. TRANSMISSION FAILED AT 54K MILES, 96K MILES, AND AGAIN NOW AT JUST SHORT OF 130K MILES. THIS IS [XXX] AND GM REFUSES TO DO ANYTHING ABOUT IT. THERE'S THOUSANDS OF POSTS ONLINE ABOUT THE IMPALA SS/GRAND PRIX GXP FROM 2006-2009 WITH THE LS4 5.3 V8 AND 4T65E-HD TRANSMISSION COMBO. THE OEM HORSE POWER OF THE ENGINE IS 303 SAE HP. THE 3T65E TRANSMISSION IS ONLY RATED FOR 260 HP. THOUSANDS OF FAILURES AND PEOPLE STRANDED ACROSS THE US WITH THESE CARS. WHEN WILL SOMEONE DO SOMETHING ABOUT IT? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924958November 8, 2016
POWER TRAIN
TRANSMISSION FAILURE LOST 4TH GEAR OVERDRIVE WHILE CRUISING ON THE HIGHWAY. VEHICLES RPMS REV LIKE CAR IS IN NEUTRAL. CAUSING ME TO STOP ON THE SHOULDER OF THE INTERSTATE WITH PASSING TRAFFIC AT 75 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924966November 8, 2016
POWER TRAIN
TRANSMISSION SLIPPING IN AND OUT WHILE IN OVERDRIVE. 2ND TRANSMISSION REPLACEMENT ON THIS VEHICLE IN LESS THAN 100,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924894November 7, 2016
ENGINE, UNKNOWN OR OTHER
CHECK ENGINE - THEN POWER REDUCTION - DOWN TO ABOUT 20 MILES PER HOUR - JERKING ALL OVER THE PLACE - THEN STABLETECK LIGHT COMES ON... EXTREMELY DANGEROUS. LOCAL DEALERSHIP SAYS THIS HAPPENS FREQUENTLY - AND THEY DON'T REALLY KNOW WHATS GOING ON... GM FIX IT PLEASE... I DON'T HAVE 80,000 AND NOW A BUSTED VEHICLE - WON'T BUY ANOTHER GM PRODUCT EVER... OH YEAH - RETIRED FROM GM FAMILY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924195November 4, 2016
AIR BAGS
AIR BAG LIGHT APPEARS SOMETIMES AND THEN GOES AWAY. HAVE BEEN TOLD BY MECHANIC THAT IT MAY BE A WIRING PROBLEM IN HE STEERING WHEEL. THE WARNING LIGHT COMES AND GOES. NO ONE THING THAT MAKES IT COME ON. COULD BE DRIVING VEHICLE AND IT WILL COME ON. SOMETIMES IT WILL COME ON AT START UP. THEN IT WILL GO AWAY FOR A WEEK OR TWO. SOMETIMES IT WILL STAY ON FOR A WEEK OR TWO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923967November 3, 2016
ELECTRONIC STABILITY CONTROL (ESC)
12,000 MILES STABILITY CONTROL , AND ABS LIGHT CAME ON SERVICE REQUIRED. LIGHT STAYS ON 5-10 MINUTES GOES OUT RANDOMLY DEALERS BAFFLED FOR THE CAUSE, DEALER SAYS UNLESS THEY CAN DUPLICATE IT, WARNING LIGHT TO COME ON THEY CAN'T SERVICE. ,I WENT FOR AN OIL CHANGE AT MIDAS THEY CHECKED IT SAID IT WAS THE WHEEL BEARING SENSOR THAT GOVERNS THAT I REPLACE THE WHEEL BEARING , OKAY FOR A WHILE NOW BACK ON AGAIN IN LESS THAN A THOUSAND MILES. STABILITY CONTROL IS VERY VALUABLE FOR CARS NOWADAYS SO THIS IS DEFINITELY A SAFETY FACTOR IF STABILITY CONTROL IS LOST. REPORTS ON THE INTERNET OF PEOPLE REPLACING ALL THE WHEEL BEARINGS ON THE FRONT HUBS AND EVERYTHING AND STILL HAVING THE SAME PROBLEM SO THIS IS NOT AN ISOLATED INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924041November 3, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, WHEELS
THE ABS, TRACTION CONTROL, BRAKE ASSIST AND STABILITRAK WARNING LIGHTS COME ON INTERMITTENTLY WHILE DRIVING. A GRINDING NOISE CAN BE HEARD COMING FROM THE FRONT-LEFT WHEEL. THIS USUALLY OCCURS WHILE ACCELERATING FROM A DEAD STOP OR MAKING LEFT TURNS FROM A DEAD STOP. I HAVE GOTTEN BOTH HUBS REPLACED AND IT STILL IS HAPPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923817November 2, 2016
UNKNOWN OR OTHER
THE POSTS IMPLEMENTED TO KEEP THE FLOOR MATS FROM SLIDING UNDER THE PEDALS ON THE DRIVER SIDE ARE LOOSELY ATTACHED TO THE CARPET ONLY AND EASILY RIP OUT CAUSING THE MATS TO SLIDE BACK UNDER THE PEDALS. THESE POSTS ARE NOT ATTACHED TO THE FLOOR BOARDS OR FRAME, THEY ARE ONLY ATTACHED TO A 1/4" PIECE OF FABRIC THAT IS THE FLOOR CARPET. THESE POSTS SHOULD BE ATTACHED TO THE FLOOR BOARD OR FRAME AS THEY ARE A SAFETY FEATURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923934November 2, 2016
ELECTRICAL SYSTEM, SUSPENSION
WHEN ACCELERATING FROM STOPPED POSITION, ESPECIALLY WHEN TURNING TO EITHER SIDE, EXPERIENCED A GRINDING NOISE, LOSS OF POWER, DIMMING LIGHTS, AND ABS LIGHT COMING ON. GRINDING NOISE COMES FROM LOWER ENGINE AREA IN FRONT OF VEHICLE. REPEATED OCCURRENCES ARE BECOMING MORE FREQUENT. NOT KNOWN WHAT THE PROBLEM IS, BUT APPEARS TO BE TIED TO ABS/ELECTRICAL SYSTEM. POSTINGS OF SIMILAR SITUATIONS HAVE APPEARED IN VARIOUS WEBSITES DEALING WITH FREQUENT PROBLEMS OF SPECIFIC VEHICLES. GM DEALER CHARGED ME DIAGNOSIS FEE, BUT FOUND NOTHING. GM DEALER SAID IN ORDER TO FIND THE PROBLEM I WOULD HAVE TO BRING CAR IN WHEN ABS LIGHT WAS ON. I AM CONCERNED THAT I AM DUE FOR A SIGNIFICANT FAILURE BEFORE DEALER FINDS THE PROBLEM, OR ACKNOWLEDGES SAME. ALTHOUGH I REFERENCE ONE DATE OF OCCURRENCE, THIS PROBLEM HAS BEEN HAPPENING FOR 6 MONTHS WITH INCREASING EVENTS AS OF LATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920561November 1, 2016
ENGINE, VEHICLE SPEED CONTROL, SUSPENSION
I WAS TRAVELING WEST BOUND ON INTERSTATE 22 WHEN THE STABILITRAK REQUIRES MAINTENANCE DISPLAYED ACROSS DRIVER'S INFORMATION CENTER. NEXT THE TRACTION CONTROL LIGHT AND DISPLAY LIGHTS UP FOLLOWED BY, REDUCED ENGINE POWER, IN WHICH I LOST ALMOST ALL POWER TO MY VEHICLE. I WAS TRAVELING AROUND 70 MPH IN THE LEFT LANE AND HAD TO NAVIGATE TWO LANES OF TRAFFIC TO REACH A SAFE SPOT ON THE SHOULDER OF THE INTERSTATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920190October 31, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE LOST POWER ON VARIOUS OCCASIONS WHILE DRIVING. THE SERVICE STABILIZED TRACK LINK, SERVICE TRACTION CONTROL, AND ENGINE POWER REDUCE WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920192October 31, 2016
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE MADE AN ABNORMAL KNOCKING NOISE IN THE STEERING COLUMN. THE CONTACT STATED THAT THE CONTROL ARMS, INNER AND OUTER TIE RODS, SWAY BAR LINKS, BALL JOINTS, FRONT SHOCKS, AND AXLE WERE REPLACED ON THE VEHICLE; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT DIAGNOSED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09E005000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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