Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10917196October 18, 2016
ENGINE
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING 50 MPH, THE "ENGINE REDUCE POWER" INDICATOR ILLUMINATED AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS REPAIRED, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916614October 17, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916532October 17, 2016
ELECTRICAL SYSTEM, ENGINE
IN APRIL I WAS DRIVING G THE CAR NOTICED THAT THE TEMPERATURE KEPT GOING ON UP AND A SMELL WAS COMING FROM UNDER THE HOOD. I TOOK IT TO SEVERAL MECHANIC AND THEY ALL SAY ITS MY I TAKE MANIFOLD AND/OR HEAD GASKET. ALSO WHEN [XXX] WAS DRIVING [XXX] THE CAR BEFORE ANYTHING THE CAR WOULD CUT OFF WHILE IN A GEAR OTHER THAN PARK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916327October 16, 2016
ENGINE AND ENGINE COOLING
MY IMPALA KEEPS STALLING!!! WHILE DRIVING IT, AND DOESN'T MATTER IF I'M GOING 30 OR 55, JUST STALLS, ITS A DEATH TRAP, BUT THAT'S ALL WE HAVE TO DRIVE, AND I HAVE TO HAUL A DISABLED PERSON!!! AM SCARED, HAVE SPENT A LOT OF MONEY REPLACING PARTS THAT IT COULD "POTENTIALLY" BE! AT A LOSS, PLEASE HELP!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916060October 14, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I WAS TOLD FROM A MECHANIC THE CAR HAS EITHER PCM OR ECM PROBLEMS. THE CAR STARTS TO DIE OUT WHEN I'M DRIVING IT THEN I HAVE TO TURN IT OFF THEN RESTART IT. IT JERKS REALLY HARD WHEN DRIVING IT. THE OIL PRESSURE LOW STOP ENGINE MESSAGE COMES ON. IT JUST HAS A LOT OF ELECTRICAL PROBLEMS AND THE MECHANIC TOLD ME THE OTHER IMPALAS LIKE MINE ARE HAVING EITHER ALL THE SAME PROBLEMS OR SOME OF THE SAME PROBLEMS. RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915537October 12, 2016
WHEELS
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE WHEELS HAD SEIZED IN THE FRONT AND THE REAR WHEN, THE VEHICLE WAS IN MOTION. THE CONTACT HAD REPLACED ALL FOUR TIRES BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT AND REAR ALIGNMENT NEEDED TO BE PERFORMED. IN ADDITION, THE ACCELERATOR PEDAL FAILED TO FUNCTION PROPERLY AND THE DEALER REPLACED THE PART. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED WHICH WAS UNREASONABLE FOR THE CONTACT. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915203October 11, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, EXTERIOR LIGHTING
WHEN STARTING FROM A STOP THE CAR JERKS AS IF THE TRANSMISSION IS TRYING TO CATCH UP AND IT FEELS LIKE YOU'VE BEEN HIT FROM BEHIND. IT'S AN ON AND OFF PROBLEM BUT IT HAPPENS IN THE RAIN AND IS DANGEROUS THE DEALER CHANGED THE TRANS OIL AND IT STILL DOES IT. NEXT THE CAR GOES INTO "REDUCED ENGINE POWER" AND "SERVICE STABILITRAK" WHILE DRIVING AND WILL NOT LET ME FINISH MY HIGHWAY DRIVE SAFELY, NO ONE AT THE DEALER CAN HELP WITH THIS EXCEPT TO SAY IT WILL CAST A LOT OF MONEY TO FIX. HEADLIGHTS CONSTANTLY BURN OUT AND I BOUGHT EXPENSIVE LIGHTS LAST TIME AND ONE IS ALREADY BURNT OUT. I HAVE ONLY 1 PAYMENT LEFT AND THE CAR IS READY FOR THE JUNKYARD, YOU WOULD THINK AFTER $28000.00 IT WOULD LAST A LITTLE LONGER. WHAT HAPPENED TO GM??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915307October 11, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), WHEELS
WHEN STARTING FROM A STANDSTILL, THE TRACTION CONTROL SYSTEM SEEMS TO KICK IN AND THE INDICATOR LIGHT COMES ON. INITIAL OCCURRENCES ONLY SEEMED TO HAPPEN WHEN TURNING LEFT FROM A STANDSTILL, BUT NOW IT IS OCCURRING WHEN TURNING EITHER DIRECTION FROM A STANDSTILL. THIS IS OCCURRING AT LOW SPEEDS ON BOTH DRY AND WET PAVEMENT WITH VERY LITTLE ACCELERATION (I.E., NO TIRE SLIPPAGE).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915007October 10, 2016
ELECTRICAL SYSTEM, ENGINE
TRANSMISSION FAILED, ENGINE LEAKING, VEHICLE HAS UNEXPECTED SHUT OFF, SMELLS SOMEWHAT LIKE IT'S BURNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915064October 10, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, UNKNOWN OR OTHER
WHILE DRIVING THE CAR I CAME UP TO A RED LIGHT IT STARTED SHAKING THEN A MESSAGE CAME UP THAT SAID SERVICE STABILITRACK AFTER IT TURN OFF AND WOULDN'T TURN BACK ON I HAD TO PUSH IT OUT OF THE MAIN ST TO AVOID GETTING HIT OR CAUSING AN ACCIDENT I ENDED UP GETTING IT TOWED TO MY HOUSE CALLED A MECHANIC TO LOOK AT IT AND HE SAYS IT MIGHT BE MY MOTOR SO I CALLED THE CHEVY DEALER IN LAKEWOOD AND THEY TOLD ME MY WARRANTY WAS UP LAST YEAR SO THEY SAY THEY COULD NOT DO NOTHING FOR ME I HAVE TO FIX IT OUT OF MY POCKET THIS CAR HAD ALREADY TOO MUCH PROBLEMS FROM THE START MY TRANSMISSION BROKE ALSO UNDER 60000 MILES LUCKILY IS WAS COVERED BY WARRANTY BUT NOW I GOT NO CAR NO MONEY AND I'M STILL PAYING FOR THE CAR I GOT ABOUT 2 YRS LEFT TO FINISH IT AND IT DIDN'T EVEN GET TO 100000 MILES I GOT PLAYED ON BUYING THIS CAR ALL MY HARD WORK MONEY IS BEING TAKEN FOR THEM SELLING ME A PROBLEMATIC CAR I SPOKE TO GENERAL MOTORS AND ALL THEY SAID THEY HAVE TO TALK TO A SENIOR ADVISOR IT'S BECOME DANGEROUS TO EVEN DRIVE THIS CAR BECAUSE WHEN SOMETHING HAPPENS TO IT IT STOPS WERE EVER NOW I HAVE A FAMILY KIDS I DON'T FEEL SAFE DRIVING THIS CAR NO MORE I NEED TO KNOW WHAT COULD BE DONE TO FIX THIS PROBLEM IF NOT I HAVE TO PROCEED WITH LEGAL MATTERS AND ALSO GET A CLASS ACTION LAWSUIT STARTED CAUSE THEIRS MANY PEOPLE WITH SIMILAR PROBLEMS AND THE SAME CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914948October 9, 2016
AIR BAGS, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
THIS PROBLEM INCLUDES MORE ITEMS THAN YOUR FORM ALLOWS ME TO CHECK. IT STATED OUT ABOUT 7 MONTHS AGO WHEN YOU WOULD BE DRIVING DOWN THE ROAD AND THE SERVICE STABLE TRACT AND SERVICE TRACTION CONTROL LIGHT WOULD COME ON CAUSING THE ENGINE POWER TO BE REDUCED WHICH IS AN ANNOENCE BUT IS ALSO A SAFETY ISSUE IS YOU ARE PASSING SOMEONE ON A TWO LANE ROAD WHEN IT HAPPENS AND YOU CAN NOT COMPLETE THE PASS DUE TO REDUCED POWER. IF YOU PULLED OFF TO THE SIDE OF THE ROAD AND SHUT THE CAR OFF THE SERVICE LIGHTS WOULD GO AWAY AND MAY NOT COME ON AGAIN FOR WEEKS. THIS PROBLEM WENT AWAY AFTER A COUPLE OF MONTHS AND THEN THE CAR STARTED A NEW ONE WITH A NO CRANK, NO START PROBLEM WHICH WHEN THIS WOULD HAPPEN YOU WOULD GET UP TO THREE WARNING LIGHTS, (SERVICE TABLE TRAC, SERVICE TRACTION CONTROL, AND SERVICE AIR BAGS) WITH TIME THE NO CRANK, NO START PROBLEM KEPT COMING AND GOING AND THE ONLY LIGHT THAT CAME ON WHEN IT WOULDN'T CRANK OR START WAS THE SERVICE AIR BAG LIGHT. IF YOU KEPT TRYING TO START IT AFTER 3 TO 30 TIMES IT WOULD START AND RUN FINE AND MAY NOT ACT UP AGAIN FOR 1 DAY OR EVEN UP TO A WEEK. A COUPLE OF WEEKS AGO I HAD MY WIFE SWITCH CARS WITH ME AS THIS WAS THE CAR SHE DROVE TO WORK DAILY AND I DIDN'T WANT HER TO GET STRANDED. I AM SO GLAD I DID THAT AS THE VERY FIRST DAY I DROVE IT TO WORK ON MY WAY HOME WHILE DRIVING DOWN THE HIGHWAY THE CAR SHUT OFF FOR NO REASON AND THE SERVICE AIR BAG LIGHT CAME ON, I LOST MY POWER STEERING AND POWER BRAKES AND AGAIN I COULD HAVE BEEN IN VERY BIG TROUBLE IF THIS WOULD HAVE HAPPENED WHEN I WAS TRYING TO PASS ANOTHER CAR AND I DON'T THINK THE AIR BAGS WILL DEPLOY WITH THE SERVICE AIR BAG LIGHT ON. I REPORTED THE TO CHEVROLET AND THEY TOLD ME TRYING TO FIX IT WOULD BE AT MY COST SINCE IT IS OUT OF WARRANTY. THE LOCAL DEALER AND FOUND THAT THEY HAVE BEEN TRYING FOR 3 DAYS TO FIND A NO CRANK, NO START ON A CORVET WITH NO LUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914954October 9, 2016
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
WHILE DRIVING THE CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT COMES ON AND REDUCE ENGINE POWER READS ACROSS THE SCREEN. CAR SLOWS TO 45 MILES AN HOUR AND TURNS OFF. I HAVE HAD THE THROTTLE REPLACED AND THE THROTTLE BODY REPLACED. THE PROBLEM STILL ON GOING....?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914964October 9, 2016
POWER TRAIN
TRANSMISSION REPLACED DUE TO TORQUE CONVERTER FAILURE. 77000 MILES ON MY 2011 IMPALA. THIS VEHICLE IS NOT DRIVEN HARD. DRIVING AT ABOUT 40 MPH- THE VEHICLE SLIPPED OUT OF GEAR. VERY SCARY FOR THIS TO HAPPEN. TRAFFIC WAS VERY LIGHT. I WAS FEARFUL BECAUSE THE STREET I WAS ON WAS ONLY ONE LANE IN EACH DIRECTION, AND NOT MUCH OF A SHOULDER. I FELT VERY LUCKY I WAS NOT ON THE FREEWAY. THIS I BELIEVE COULD HAVE BEEN VERY DANGEROUS. I WAS ABLE TO DRIVE THE CAR AT A VERY SLOW SPEED TO A DEALERSHIP THAT WAS LESS THAN A MILE AWAY. SAD PART I WAS OVER 300 MILES FROM HOME. TORQUE CONVERTER FAILURE CAUSED HEAVY METAL DEBRIS IN THE TRANSMISSION LEAVING ME WITH A BILL TOTALING $3368.52. (PLUS OTHER EXPENSES DUE TO MY DISTANCE FROM HOME.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914989October 9, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM
WHILE DRIVING THE CAR THE ELECTRONIC PARKING BRAKE ENGAGED. WE WERE ON A CITY STREET ON A HILL. HAD TO BE TOWED. ENGINE FAULT LIGHT WAS ON. ON 6/22/16 EBRAKE MESSAGE ON DASH. CAR HAD DIFFICULTY PASSING INSPECTION ON5/31/16
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914819October 7, 2016
AIR BAGS
MY CAR WENT INTO THE SHOP ON 9/20/2016 FOR THE AIRBAG RECALL. A LITTLE OVER A WEEK LATER AND THE "SERVICE AIRBAG" LIGHT IS STILL COMING ON AND OFF. THE RECALL DID NOTHING TO FIX THE PROBLEM. READING UP I AM NOT THE ONLY ONE WHO IS STILL HAVING ISSUE. PLEASE ISSUE A RECALL THAT WILL FULLY SOLVE THIS PROBLEM INSTEAD OF JUST A WEEK LONG BANDAID
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914263October 6, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
WHILE DRIVING AND ACCELERATING TO GET ON THE HIGHWAY THE ELECTRONIC STABILITY CONTROL "STABILITRACT" LIGHT POPPED UP ON THE DASH SCREEN AND REDUCED THE ENGINE'S POWER, REDUCING MY SPEED TO A MAXIMUM OF 30 MPH WHEN TRYING TO ACCELERATE TO THE POSTED 55 MPH SPEED LIMIT. I WAS TRAVELING IN A STRAIGHT LINE WHEN THE "STABILITRACT" & "ENGINE POWER BEING REDUCED" INFORMATION POPPED UP. THE CAR WOULD NOT GO OVER 30 MPH. THIS CAUSED ME TO HAVE TO PULL OVER AND NEARLY CAUSED AN ACCIDENT DUE TO THE SLOW NATURE OF THE VEHICLE, EVEN WITH THE EMERGENCY FLASHERS ON. THIS IS SEVERAL INCIDENTS WITH THIS PARTICULAR CAR, HAVING ELECTRONIC FAILURE. THE WORST OF IT WAS WHEN THE COLLISION SENSOR WAS AFFECTED BY A LEAK IN THE CAR AFTER HAVING TO HAVE THE WINDSHIELD REPLACED DUE TO THE REAR VIEW MIRROR FALLING OFF. THAT INCIDENT CAUSED THE CAR TO SLAM ON IT'S BREAKS DUE AN ELECTRICAL ERROR. THIS CAR HAS BEEN IN THE SHOP FOR NUMEROUS ELECTRICAL ISSUES. CHEVROLET HAS REFUSED TO DO ANYTHING BUT THE BARE MINIMUM TO GET THE CAR BACK ON THE ROAD OBVIOUSLY NOT FIXING THE ROOT OF THE PROBLEM, AS THIS IS ONCE AGAIN AN ELECTRICAL ISSUE. NOT SAFE TO DRIVE IF THE ELECTRONICS ARE GOING TO CONTINUE TO FAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914381October 6, 2016
EQUIPMENT, EQUIPMENT:MECHANICAL
MY WIFE WAS TRAVELING WHEN SHE WENT TO PASS A TURNING VEHICLE PULLING A TRAILER AND WHEN SHE DID SO THE VEHICLE ENGINE STALLED POWER STEERING AND BRAKES DIDN'T WORK CAUSING HER TO HIT THE REAR OF THE TRAILER WENT INTO THE DITCH WHERE THE CAR ROLLED ONTO THE ROOF. THE AIRBAGS DID NOT DEPLOY AND THE IGNITION WAS THE CAUSE OF THE CAR STALLING. WE RECEIVED A RECALL NOTICE FROM GM A WEEK AFTER THE ACCIDENT. WE STILL HAVE BEEN GETTING RECALL NOTICES FOR THE VEHICLE. GM REFUSES ANY LIABILITY IN THE CRASH.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10914021October 5, 2016
ENGINE
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHEN THE VEHICLE MADE LEFT TURNS AT LESS THAN 5 MPH, IT WOULD SOMETIMES STALL AND DECELERATE. THE CONTACT DID NOT NOTICE IF THERE WERE ANY WARNING INDICATORS ILLUMINATED AT THE TIME OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000. UPDATED 01/11/2017*CT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913586October 4, 2016
ELECTRONIC STABILITY CONTROL (ESC), STEERING
FRONT WHEEL LOCKING UP WHILE MAKING A TURN. CAR DASH WARNING LIGHTS ARE FLASHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913665October 4, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. AFTER THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM), THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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