Chevrolet Impala Complaints
10,446 consumer complaints on file.
- #10928379November 28, 2016EXTERIOR LIGHTING
I WAS DRIVING AT NIGHT AND TURNED ON MY BRIGHTS AND SHORTLY AFTER MY HEADLIGHTS WENT OUT. I HAD TO MESS WITH THE SWITCH BEFORE THEY WOULD COME BACK ON. THEY KEPT DOING THIS UNTIL I SWITCHED BACK TO DIMS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10928424November 28, 2016SEAT BELTS, VISIBILITY/WIPER
WIPER STOPPED WORKING WHILE DRIVING ON EXPRESSWAY ON HEAVY RAIN THERE IS NO POWER FROM FUSE TO WIPER HAVE CHECKED EVERYTHING POSSIBLE .SEATBELT SOMETIMES DOESN'T LOCK ON PASSENGER SIDE AND SOMETIMES IT COMES OFF ON ITS OWN KNOCKING NOISE IN FRONT DASH BOARD AND IT SEEMS LIKE THERE ARE TOO MANY PROBLEMS WITH THESE CHEVY UNBELIEVABLE BUT NO RECALLS. REFUSE TO RECOMMEND CHEVY CARS TO ANYONE! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10928063November 26, 2016ELECTRONIC STABILITY CONTROL (ESC)
STABLITRAC. SERVICE GOES ON. ENGINE SPEED IS REDUCED AND THIS IS HAPPENING INTERNMENT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10927784November 25, 2016ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
I WAS DRIVING THE CAR EARLIER TODAY IN THE POWER STEERING PUMP WAS MAKING NOISE. SO I CHECK IT IT WAS EMPTY I FILLED IT UP WITH POWER STEERING FOULED.COME TO FIND OUT ITS A LEAK AGAIN. FOR THE THIRD TIME IN THAT THE LIGHTS BEEN FLICKERING SINCE I BOUGHT THE CAR FOR TWO DAYS THE CHECK BATTERY SYSTEM LIGHT WAS ON. THEN ONE DAY IT CUT OFF ON ME IN TRAFFIC. WHILE DRIVING .THEN AFTER A WHILE I GOT A JUMP BUT THE CAR DIDN'T STAY RUNNING ON ITS ON AFTER THE FIFTH TRY IT STAYED RUNNING.I WAS ABLE TO DRIVE HOME NOW EVERY OTHER WEEK SO. I HAVE TO MESSING WITH CABLE CORD ON THE BATTERY TO GET THE CAR TO START. JUST SO HAPPENED TODAY MY ALTERNATOR. WAS ON FIRE. THE FIRE DEPARTMENT HAD TO CUT ALL THE WIRING OFF THAT WAS CONNECTED TO THE BATTERY JUST TO STOP THE FIRE FROM BURNING .
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10927839November 25, 2016AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), STEERING
TAKATA RECALL / AIRBAGS LIGHT CAME ON AND STARTED MAKING LOUD CLICKING NOISE WHERE AIRBAGS ARE LOCATED
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10927869November 25, 2016ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, SUSPENSION
THE CAR KEEPS SHORTING OUT THE BATTERY. THE STARTER IS SLUGGISH. THE TRACTION CONTROL LIGHT KEEPS COMING ON.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10927775November 24, 2016ELECTRICAL SYSTEM
NEITHER OF THE TWO HORN BUTTONS ON THE STEARING WHEEL ACTIVATE THE HORN. EITHER THE BUTTONS DO NOT WORK OR THE HORN DOES NOT WORK.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10927700November 23, 2016ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE WARNING INDICATOR ILLUMINATED AND A BEEPING SOUND WAS HEARD. THE ENGINE POWER REDUCE WARNING MESSAGE ALSO DISPLAYED. THE VEHICLE WOULD DECELERATE, BUT ONCE THE VEHICLE WAS POWERED OFF AND RESTARTED, THE ISSUE WOULD BE CORRECTED. THE CONTACT STATED THAT THE FAILURE OCCURRED AT ANY TIME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 112,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10927741November 23, 2016SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DASH LIGHTS WENT OUT,REPLACED LIGHT SWITCH,BLOWS FUSE IF DASH LIGHTS ARE TURNED ON,HORN WILL COME ON WHEN CAR IS OFF.EARLIER BRAKE PEDDLE WORE WIRES BEHIND IT DOWN, CAUSED SHORT,CAR WOULD DIE WHILE DRIVING.LOW TIRE PRESSURE LIGHT ON,TIRES ARE FINE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10927368November 22, 2016AIR BAGS
TL* THE CONTACT OWNED A 2003 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 30 MPH, BOTH FRONTAL AIR BAGS DEPLOYED AT THE SAME TIME. THE CONTACT HAD TO MANEUVER TO THE SIDE OF THE ROAD TO A COMPLETE STOP. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DEEMED DESTROYED. TH REPAIR COST WOULD HAVE EXCEEDED THE WORTH OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10927144November 21, 2016ELECTRICAL SYSTEM, POWER TRAIN, EXTERIOR LIGHTING
ON FRIDAY, NOVEMBER 18, 2016 AT APPROXIMATELY 5:20 A.M. I WAS PARKING MY CAR IN A CENTER CITY PARKING GARAGE. I WAS APPROXIMATELY 2 CAR LENGTHS FROM THE PARKING SPOT. I WAS BACKING MY CAR INTO THE SPOT. THE CAR WAS STOPPED AND I REMOVED MY SAFETY BELT AND LOWERED THE WINDOW. I PUT THE CAR IN REVERSE AND DEPRESSED THE ACCELERATOR TO PROCEED INTO THE LINED PARKING SPOT. THE CAR PROCEEDED AT A HIGH RATE OF SPEED INTO A CONCRETE WALL. THERE WERE NO OBSTRUCTIONS AND THE ACCELERATOR WAS NOT FULLY DEPRESSED WHEN THIS OCCURRED. I IMMEDIATELY TOOK MY FOOT OFF OF THE ACCELERATOR AND HIT THE BRAKE BUT THE BRAKE DID NOT RESPOND SINCE THIS ALL OCCURRED IN ROUGHLY IN SECONDS AND APPROXIMATELY 20 FEET IN LENGTH. UPON IMPACT A SMOKE FILLED THE CABIN AREA. I HIT MY HEAD AGAINST THE HEADREST AND SLIGHTLY INTO THE STEERING WHEEL. ANOTHER PARKING PATRON SAW THIS ALL PLAY OUT AND CAME TO MY AID. IT WAS A HORRIFIC INCIDENT. I AM THANKFUL AND LUCKY TO BE ALIVE. IT WAS AS IF THE CAR ACTED ON IT'S OWN. AFTER PUTTING THE CAR IN PARK ALL OF THE LIGHTS IN THE CAR AND THE FLASHER WERE ON. ONSTAR NOTIFIED ME TO ASK IF I WAS OK. I EXPLAINED TO HER WHAT HAD HAPPENED. AFTER TWO HOURS NO ONE CAME TO MY AID DESPITE BEING TOLD SOMEONE WAS DISPATCHED. THE BATTERY WENT DEAD AND IT WAS AT THAT TIME I CONTACTED AAA TO HAVE THE CAR TOWED OUT OF THE GARAGE. IT IS CURRENTLY IN "BRENDAN'S COLLISION, LTD, 210 W. HILLCREST AVENUE, HAVERTOWN, PA. I CONTACTED GM IMMEDIATELY AFTER THE ACCIDENT AND THEY TOOK A REPORT. THE CAR WAS PURCHASED IN JULY 2016 AND HAD 3021 MILES ON IT. IT WAS SURREAL AND I WAS FULLY AWARE OF WHAT WAS HAPPENING DURING THIS WHOLE ORDEAL.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10927232November 21, 2016ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
BOUGHT MY 2013 IMPALA USED BUT AROUND 25000 MILES STARTED GETTING ISSUES WITH TURNING LEFT AND ACCELERATING. THE TRACTION CONTROL WILL ENGAGE AND CAUSE THE CAR TO HESITATE. BIG ISSUE WHEN TRYING TO CROSS IN FRONT OF ONCOMING TRAFFIC. HAD INTO THE DEALER MANY TIMES BUT THEY DO NOT SEEM TO KNOW WHAT THE ISSUE IS. TWICE I HAVE HAD ALL THE LIGHTS GO OFF AND POWER REDUCED WHILE ON THE INTERSTATE. THEY HAVE REPLACED THE COMPUTER TWICE FOR THAT ONE. THIS MIGHT BE MY LAST CHEVY. 3/36 WARRANTY IS A JOKE ANYMORE!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10927015November 18, 2016POWER TRAIN
APPROXIMATELY 75,0000 MILES, ABS AND THE SERVICE TRACTION SYSTEM LIGHT KEPT APPEARING. I HAVE HAD 3 REPAIRS AND NOTHING HAS CORRECTED THIS PROBLEM. AT 89,000MILES, THE LIGHTS APPEAR AND THE CAR MAKES A GRINDING NOISE WHEN I TAKE OFF OR TURN SHARPELY. THE WEATHER HAS NO AFFECT ON THIS, DRY OR WET. I PUSH THE TRACTION OFF BUTTON AND IT STOPS. THEN REAPPEARS. THE SOUND SCARES ME MAKING ME THINK THE CAR IS GOING TO STOP. HAPPENS WHEN I TURN OUT OF MY DRIVEWAY ONTO THE STREET, TAKING OFF AT A RED LIGHT. NO ONE IS ABLE TO FIX THIS PROBLEM. I HAVE READ MANY COMPLAINTS ONLINE CONCERNING THIS PROBLEM WITH 2003 IMPALA, HUNDREDS INFACT. I HAVE SPEND OVER A $1,000. ON REPAIRS. HELP PLEASE, SOMETHING IS WRONG THAT CAN'T BE REPAIRED. HAPPENING OVER A YEAR, 2015 TO 2016.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10926718November 17, 2016ELECTRONIC STABILITY CONTROL (ESC)
THE ABS TRACTION CONTROL, BRAKE ASSIST AND STABILITY CONTROL WARNING LIGHT COMING ON INTERMITTENTLY WHILE DRIVING & MAKING A LEFT TURN A GRINDING & SLIPPAGE NOISE CAN BE NOTICE(VERY UNSAFE TO DRIVE). HAD IT CHECKED AND CODE READING LEFT FRONT HUB, HAD BOTH HUBS REPLACED AND STILL HAVE PROBLEM! LOOKS LIKE MANY OWNERS HAVE THE SAME PROBLEM, SHOULD BE ON A RECALL!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10926783November 17, 2016ELECTRICAL SYSTEM, UNKNOWN OR OTHER
TRUNK AUTOMATICALLY POPS OPEN WHILE DRIVING DOWN THE HIGHWAY/ROAD, WHILE PARKED, AND WHEN INITIALLY STARTING AND WON'T PROPERLY CLOSE DUE TO THE LATCH RECYCLING CONSTANTLY WHEN IT POPS OPEN. PURCHASED VEHICLE IN OCT 2015 AND REPORTED TO THE DEALERSHIP WITHING THE FIRST COUPLE DAYS. IT HAS BEEN IN TO HAVE REPAIRED ON 3 SEPARATE OCCASIONS WITH THE SAME ISSUE REOCCURRING. EXTREMELY UNSAFE!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10926365November 16, 2016TRACTION CONTROL SYSTEM, ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING, THE VEHICLE WOULD NOT ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT ALSO HEARD A CLICKING NOISE COMING FROM THE ENGINE. IN ADDITION, THE TRACTION CONTROL AND CHECK ENGINE INDICATORS ILLUMINATED. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 155,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10926373November 16, 2016ENGINE, VEHICLE SPEED CONTROL, STEERING
I WAS DRIVING IN TRAFFIC AROUND 5:30PM CST ON US 59 N AND RANKIN RD TUESDAY 11/15/16 WHEN MY VEHICLE LOST ENGINE POWER. I WAS UNABLE TO ACCELERATE OR STEER AND THE ONLY LIGHT THAT CAME ON IN THE CAR WAS THE SERVICE TIRE MONITOR SYSTEM. I MANAGED, SOMEHOW, TO STEER THE VEHICLE TO THE LEFT SHOULDER OF THE FREEWAY AND PUT IT IN PARK. I TURNED OFF THE VEHICLE AND WHEN I WENT START IT AGAIN, AFTER RELEASING THE KEY, IT MADE A STUTTERING TO START SOUND OVER AND OVER AGAIN EVEN THOUGH I WAS NO LONGER TOUCHING THE KEY. WHEN I TRIED TO START IT AGAIN IT TURN ON AND THEN BACK OFF AND CONTINUED TO DO THIS AT LEAST 3 MORE TIMES. I EVENTUALLY HAD IT TOWED TO MY HOME AND AFTER READING ONLINE TODAY AT FORUMS.EDMONDS.COM MANY PEOPLE HAVE BEEN HAVING THIS ISSUE WITH IMPALA'S AND SUBURBAN'S FROM GM FOR AT LEAST 4 YEARS NOW, FIRST POST IS BACK IN 2012. GM NEEDS TO PUT A RECALL ON THESE VEHICLES AND FIX THE ISSUE BEFORE IT MORE FATALITIES, AS PROVEN IN THEIR EARLIER 2014-2015 RECALL. THEY JUST DID A RECALL ABOUT A YEAR AGO FOR IMPALA'S HAVING AN ISSUE WHERE THE IGNITION SWITCH WOULD THEN SWITCH INTO THE OFF POSITION WHILE DRIVING IF YOU HIT A BUMP TOO HARD AND HAD TOO MUCH WEIGHT ON YOUR KEYS. I GOT MY VEHICLE SERVICED FOR THAT RECALL ISSUE BUT IT SEEMS LIKE THEIR FIX FOR THAT WAS INCORRECT AND NOT THE ISSUE SEEING AS MY VEHICLE, AND SEVERAL OTHERS, STILL SHUTS DOWN WHILE DRIVING AND THE IGNITION IS STILL IN THE ON (NOT OFF) POSITION, YOU LOSE ACCELERATION AND STEERING. THIS IS EXTREMELY DANGEROUS AND WILL CAUSE MORE DEATHS, INJURIES, AND ACCIDENTS. PLEASE GET THIS TO GM AND HAVE THEM CORRECT THIS ISSUE IN ALL THEIR MODELS WITH SENSOR THROTTLE BODY'S INSTEAD OF WIRED ONES. THEY ALSO NEED TO FIX THE ISSUE OF DOOR AND A/C ACCUATORS IN THEIR MODELS, AS ITS BEEN DESCRIBED TO ME AS A COMMON ISSUE IN GM MODELS. THIS IS A VERY UNSAFE ISSUE FOR ALL DRIVERS GM OR NOT. MORE ACCIDENTS WILL FOLLOW.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10926554November 16, 2016AIR BAGS
DRIVING ON THE FREEWAY AT NIGHT NO TRAFFIC. MY AIRBAGS DEPLOY DESTROYING THE INSIDE OF MY CAR. NO CRASH TOOK PLACE. MADE A CLAIM WITH GM MY CLAIM WAS DENIED. I AM AFRAID TO FIX THIS CAR AND DRIVE IT ANY LONGER. I DID HAVE THE ENGINE FIRE RECALL FIXED 5 DAYS PRIOR TO THIS HAPPENING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10926244November 15, 2016SUSPENSION
VERY NOISY FRONT END COMPONENTS, IT SEEMS TO BE MORE NOISE AT A SLOW SPEED. IT RATTLES, ROARS, JUST VERY NOISY. THIS IS AT SLOW SPEED GOING DOWN A NORMAL STREET.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10925752November 14, 2016SERVICE BRAKES, VEHICLE SPEED CONTROL
ABS, TRACTION, AND BREAK LIGHTS COME ON........ THEN WHEN I PUSH ON THE GAS PADDLE ITS OFTEN LIKE THE BRAKES WANT TO LOCK UP , WITH A SCRUBBING SOUND.... ALSO WHEN I PUSH THE BREAK PADDLE DOWN IT OFTEN MAKES A SOUND AND THE BREAK PADDLE FEELS LIKE IT COMES BACK UP WITH THE BREAK STILL DOWN,.........BUT THEN WHEN I DRIVE LIKE 20-25 MILES THE LIGHTS GO OFF AND HARDLY COME ON UNTIL I STOP AGAIN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0