Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10938332December 28, 2016
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING 25 MPH AND APPROACHING AN INTERSECTION THE VEHICLE SUDDENLY DECELERATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT A SOLDER CONNECTION IN THE ACCELERATOR POSITION SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. UPDATED 02/21/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937666December 27, 2016
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE ACCELERATOR PEDAL FRACTURED BEING DETACHED FROM THE FLOORBOARD. THE CONTACT WAS ABLE TO COME TO A COMPLETE STOP AND ACTIVATE THE HAZARD LIGHTS. THE VEHICLE WAS TAKEN TO THE DEALER, HOWEVER THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 147,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937698December 27, 2016
ENGINE
TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN TURNING THE VEHICLE'S IGNITION SWITCH, THE VEHICLE'S INTAKE MANIFOLD FAILED AND CAUGHT ON FIRE. THE FAILURE CAUSED THE HEAD GASKET COVER TO FRACTURE AND DETACH. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INTAKE MANIFOLD, THE SENSOR, AND THE HEAD GASKET COVER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10937477December 26, 2016
TRACTION CONTROL SYSTEM, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
THE ABS, TRACTION CONTROL, BRAKE ASSIST AND STABILITITRAK WARNING LIGHTS COME ON INTERMITTENTLY WHILE DRIVING. A GRINDING NOISE CAN BE HEARD COMING FROM THE FRONT-LEFT WHEEL. THIS USUALLY OCCURS WHILE ACCELERATING FROM A DEAD STOP OR MAKING LEFT TURNS FROM A DEAD STOP. I HAVE GOTTEN BOTH HUBS REPLACED AND IT STILL IS HAPPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937395December 25, 2016
ELECTRICAL SYSTEM
THE FUEL GAUGE IS NOT WORKING PROPERLY. I RAN OUT OF FUEL WHILE TRAVELING ON THE ILLINOIS HIGHWAY 106. LUCKILY NO OTHER VEHICLE WAS NEAR ME AT THE TIME, AS I LOST ALL POWER CONTROLS ON THE VEHICLE AT THAT TIME. THE FUEL GAUGE STARTED FLUCTUATING BETWEEN FULL AND EMPTY AND I HAD NO IDEA HOW MUCH FUEL I HAD LEFT, HOPING TO REACH WHITE HALL, IL TO FILL-UP THE GAS TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937362December 24, 2016
FUEL/PROPULSION SYSTEM
THE ENGINE GOES DEAD WITHOUT WARNING WHILE I'M DRIVING DOWN THE ROAD. NO LIGHTS ON OR ANY OTHER INDICATIONS THAT IT IS ABOUT TO HAPPEN. WILL NOT RE CRANK. REALIZE THAT IT HAPPENS WHEN MY FUEL SYSTEM IS ABOUT 60 MILES TO EMPTY. AFTER PUTTING GAS IN I CAN CRANK IT RIGHT UP AND GO UNTIL IT HITS AROUND 60 MILES TO EMPTY AND IT WILL GO DEAD AGAIN WITHOUT WARNING, VERY DANGEROUS AND SCARY THING TO HAPPEN IN TRAFFIC. DEALERSHIP TECHNICIAN IS STUMPED AS TO WHAT IT IS, THEY HAVE CHANGED ONE PART AND IT DID NOT WORK, ENGINE WENT DEAD ON HIM ALSO WHEN HE TESTED DROVE IT, CAR HAS BEEN THERE FOR ALMOST 2 WEEKS NOW AND THEY DON'T KNOW WHAT TO DO. I NEED MY CAR BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936840December 22, 2016
AIR BAGS, STRUCTURE:BODY
DRIVING ALONG A FOUR-LANE DIVIDED HIGHWAY WITH A 50 MPH LIMIT WHEN WITHOUT WARNING AN ONCOMING VEHICLE TURNED LEFT INTO ME AT AN INTERSECTION. MY ESTIMATED IMPACT SPEED WAS 35 MPH. THE AIRBAGS FAILED TO DEPLOY. THE OTHER CAR'S AIRBAGS DEPLOYED. I WONDER IF THE AIRBAGS IN THE CHEVROLET WERE EVEN INSTALLED. IT MAKES NO SENSE TO ME WHY THEY DID NOT DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10937071December 22, 2016
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DOOR LOCK ACTUATOR ON THE FRONT PASSENGER DOOR FAILED TO LOCK AND UNLOCK USING THE KEY FOB. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL CLICKING NOISE COMING FROM THE AIR CONDITIONING ACTUATOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937100December 22, 2016
POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
ON 12/21/16 WHILE MERGING ONTO INTERSTATE 10 IN TUCSON, AZ, THE VEHICLE WAS GOING APPROXIMATELY 65 MPH WHEN A "ENGINE POWER REDUCED" SIGN POPPED UP, THE VEHICLE SLOWED DOWN TO 30 MPH WITHOUT WARNING AND SHIFTING DOWN THROUGH ALL GEARS NEARLY RED LINING THE RPMS AND CAUSING AN REAR-END COLLISION. WAS ABLE TO MOVE THE VEHICLE OFF THE FREEWAY AND TOOK IT INTO LOCAL AUTO-ZONE FOR TESTING. THE TEST CAME BACK AS A "THROTTLE SENSOR MALFUNCTION". THE VEHICLE NOW DOESN'T FEEL SAFE TO DRIVE, AND WILL NOT ACCELERATE OVER 45 MPH WITHOUT SHAKING AND FEELING LIKE THE TRANSMISSION IS GOING TO GIVE OUT. CALLED THE LOCAL CHEVY DEALERSHIP AND WAS TOLD THE COST WAS GOING TO VARY BETWEEN $400-1,000 WITH A $100 TEST FEE UP FRONT. I'VE ALSO READ NUMEROUS SIMILAR ISSUES ONLINE FROM PEOPLE DRIVING CHEVROLET IMPALA FROM 2006-2016. THE CAR FEEL VERY UNSAFE TO DRIVE AND I FEEL IT COULD BE A DEATH TRAP AS THERE IS NO CONTROL OVER WHEN THE VEHICLE WILL CHOOSE TO DECELERATE WITHOUT WARNING. THERE HAS BEEN NO MECHANICAL ISSUES BEFORE THIS INCIDENT, AND THE VEHICLE HAS BEEN THROUGH NUMEROUS MECHANICAL MAINTENANCE UP-KEEPS THAT WERE RECOMMENDED BY SERVICE MANAGERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936441December 20, 2016
ELECTRICAL SYSTEM
WHEN STATIONARY AND THE KEY IS INSERTED, THE IGNITION SWITCH WILL NOT TURN THEREFORE THE ENGINE WILL NOT START. WE HAVE ALREADY TAKEN IT IN FOR THE RECALL AND ALL THAT WAS DONE WAS THE KEY WAS RETROFITTED BUT THE IGNITION SWITCH NEEDS FULL REPLACEMENT. THIS HAPPENED PRIOR TO THE RECALL AND CONTINUES TO HAPPEN AFTER THE RECALL. REPAIR COSTS HAVE BECOME EXPENSIVE AND UNAFFORDABLE!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936194December 19, 2016
ENGINE
WHILE DRIVING MY IMPALA, WITH NO WARNING, MY CAR LOST POWER. THE DASH BEEPED AT ME AND SAID REDUCED ENGINE POWER, SERVICE STALINKTRAK, SERVICE TRACTION CONTROL. I HAD TO TURN MY CAR OFF, I WAITED A FEW MINUTES THEN TURNED CAR BACK ON. THE CAR WAS ABLE TO RUN AND DRIVE AFTER THIS, BUT MY CHECK ENGINE LIGHT WAS ON. I HAD VEHICLE COMPUTER SCANNED AND HAD A CODE FOR THROTTLE POSITION SENSOR. AFTER FURTHER RESEARCH, I HAVE LEARNED I WILL NEED TO REPLACE THE WHOLE THROTTLE BODY. MY CAR HAS NOW LOST POWER SEVERAL TIMES AND MY RPM GAUGE 'BOUNCES'. I WILL BE PARKING MY CAR UNTIL THE PART COMES IN. THIS WAS VERY DANGEROUS AS YOU LOSE ALL POWER WITH NO WARNING GOING DOWN THE EXPRESSWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936366December 19, 2016
UNKNOWN OR OTHER
I HAVE A 2014 CHEVROLET IMPALA WITH 34,000 MILES. I WAS INFORMED MY AC COMPRESSOR HAS A LEAK AND NEEDS TO BE REPLACED. ALL VEHICLE MAINTENANCE HAS BEEN COMPLETED BY THE DEALER ROGER DEAN CHEVROLET. THEY GAVE ME A QUOTE OF $1,470 TO REPAIR MY CAR. IM VERY DISAPPOINTED THAT THIS COULD HAPPEN ON MY CAR SO SOON. I HAVE BOUGHT 6 VEHICLES FROM THIS MANUFACTURER AND FEEL THIS IS UNJUST. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936363December 19, 2016
SERVICE BRAKES, TRACTION CONTROL SYSTEM
I HAVE BEEN HAVING PROBLEMS WITH THE TRACTION CONTROL SYSTEM ON MY 2002 CHEVY IMPALA FOR THE LAST FIVE YEARS. ON DECEMBER 16TH I WAS INVOLVED IN A COLLISION WITH ANOTHER VEHICLE WHEN I COULD NOT STOP ST A RED LIGHT. TRACTION LIGHT KEPT COMING ON AND OFF ALL DAY. ABS PUMP WOULD RUN FOR NO REASON. AS I APPROACHED THE TRAFFIC LIGHT THE REACTION LIGHT CAME ON AGAIN AND MY BRAKES FAILED. CAUSING ME TO HO THROUGH THE RED LIGHT AND HIT CAR PASSING THROUGH INTERSECTION. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10935939December 17, 2016
ENGINE, UNKNOWN OR OTHER
TRANSMISSION FAILURE, VEHICLE CUT OFF IN THE MIDDLE OF THE STREET DURING RUSH HOUR. PEOPLE COULD NOT PUSH THE VEHICLE OUT OF STREET. TRANSMISSION /ENGINE LOCKED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935915December 16, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, FUEL/PROPULSION SYSTEM
REDUCED ENGINE POWER LIGHTS CAME, ON TRACTION CONTROL LIGHT CAME, ON IT WAS HARD TO ACCELERATE IN THE MIDDLE OF A HIGHWAY, CAR ALMOST SHUT DOWN, BUT I MADE IT HOME. IT HAS HAPPENED TWICE ON THE HIGHWAY AND TURNPIKE. I THOUGHT IT WAS OIL BUT THAT WASN'T THE ISSUE. IT STOPS (THE PROBLEMS) AFTER I SHUT THE CAR OFF FOR AN EVENING, BUT I'M SCARED IT WILL POWER DOWN WHILE ON THE HIGHWAY AGAIN. WHEN THIS ISSUE HAPPENS THE CAR BEEPS, THEN THE TRACTION LIGHT COMES ON WITH WARNING AND SO DOES THE ENGINE LIGHT AND REDUCED ENGINE POWER WARNING. ALWAYS IN MOTION, ESPECIALLY HIGHER SPEEDS THAN NORMAL CITY STREETS. SUCH AS TURNPIKE AND HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935256December 14, 2016
VISIBILITY/WIPER
THE REARVIEW MIRROR ADHESIVE ON MY 2014 CHEVROLET IMPALA HAS FAILED, RESULTING IN A DANGLING REARVIEW MIRROR WHICH AFFECTS MY SAFETY IN HAVING VISIBILITY WHILE OPERATING THE VEHICLE. GENERAL MOTORS AND/OR CHEVROLET WAS NEGLECTFUL IN ENSURING THIS PIECE OF THE 2014 CHEVROLET IMPALA WAS ENGINEERED CORRECTLY SO THAT OPERATORS CAN HAVE REARVIEW MIRROR STABILITY FOR THE DURATION OF OWNERSHIP. UPON CONTACTING GENERAL MOTORS, THEIR ONLY SUGGESTION WAS FOR THE OWNER TO BEAR THE COST OF PURCHASING AN ENTIRELY NEW WINDSHIELD AND ADHESIVE. THIS IS A DEFECT OF THIS CAR AND SHOULD NOT BE LEFT TO THE OWNER'S RESPONSIBILITY. GENERAL MOTORS NEEDS TO CORRECT THIS ISSUE FOR THE SAFETY OF PEOPLE WHO PURCHASE THIS CAR! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935257December 14, 2016
ELECTRONIC STABILITY CONTROL (ESC)
I HAVE HAD MY 2010 CHEVROLET IMPALA LS FOR ABOUT ONE YEAR NOW. IT CURRENTLY HAS 164,000 MILES. THE FOLLOWING PROBLEM STARTED HAPPENING ABOUT 6 MONTHS AFTER I BOUGHT IT, DURING THE WINTER MONTHS. WHILE DRIVING AT ANY SPEED IN ANY KIND OF WEATHER (BUT HAPPENS MORE OFTEN IN COLD WEATHER) TWO LIGHTS POP UP, THE CHECK ENGINE LIGHT AND THE STABILITY TRACK LIGHT. I ALSO GET THREE DISPLAY MESSAGES, SERVICE STABILTRACK, SERVICE TRACTION CONTROL AND ENGINE POWER IS REDUCED. HALF OF THE TIMES THAT THIS OCCURS MY CAR LITERALLY SHUTS OFF WHILE DRIVING AND A DIFFERENT MESSAGE IS DISPLAYED STATING ENGINE POWER SHUTTING DOWN. I LOSE ALL CONTROL OF VEHICLE, POWER STEERING, GAS ETC. THIS ONLY HAPPENS WHEN GOING AT HIGH SPEEDS ,WHICH IS EVEN MORE DANGEROUS. I TURN THE CAR OFF, IF I IMMEDIATELY TRY TO TURN IT BACK ON IT DOES NOTHING, IF I WAIT A MINUTE OR SO IT WILL TURN OVER. AT THIS TIME USUALLY ALL DISPLAY AND LIGHTS ARE OFF EXCEPT THE CHECK ENGINE LIGHT. WHICH DOES EVENTUALLY GO AWAY. THIS IS A VERY DANGEROUS SITUATION AND NEEDS TO BE FIXED OR A RECALL IS IN ORDER. THERE ARE FAR TOO MANY PEOPLE THAT HAVE GONE THROUGH THIS SIMILAR SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934969December 13, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE GEAR SHIFTER WOULD INDEPENDENTLY SHIFT INTO NEUTRAL AND STARTED TO JERK. THE CONTACT RESTARTED THE VEHICLE BUT THE SHIFT LEVER FAILED TO MOVE FROM THE PARK POSITION WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE GEAR SHIFT WIRING WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 210,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934741December 12, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE STABILITY TRACTION CONTROL, REDUCED ENGINE POWER, AND BRAKE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934535December 11, 2016
ELECTRONIC STABILITY CONTROL (ESC)
SERVICE STABILITRAK LIGHT CAME ON AS I WAS DRIVING ON THE INTERSTATE. BEFORE I COULD PULL OVER AND CHECK ON IT, THE CAR CUT OFF NEARLY CAUSING AN ACCIDENT AS I WAS ATTEMPTING TO CHANGE LANES AND COULD NO LONGER STEER THE CAR AT ALL. UPON ATTEMPTING TO START AGAIN, AS I WAS ON THE SIDE OF THE INTERSTATE AND NOT AS SAFELY OFF THE ROAD AS I NEEDED TO BE, IT TURNED ON AND OFF AGAIN, THIS TIME WITH THE CHECK ENGINE LIGHT ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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