Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10945205January 13, 2017
AIR BAGS
"TAKATA RECALL?' CHECK AIRBAG LIGHT IS ON CONTINUOUSLY. DEALER STATES IT IS NOT A SAFETY ISSUE AND WILL COST OVER $400. TO CORRECT. NOT CLEAR IF THIS LIGHT COULD BE AN ACTUAL WARNING OF MALFUNCTION CAUSING RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944530January 12, 2017
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT SHIFT LEVER WOULD BECOME STUCK IN THE PARK POSITION AND THE KEY COULD NOT BE REMOVED FROM THE IGNITION SWITCH WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INDICATED THAT THE FAILURE WAS CAUSED BY THE SHIFT LEVER WIRES BEING TOO THIN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944263January 11, 2017
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
POOR FRONT LOW BEAM HEADLIGHTS LIGHT UP THE ROAD ONLY SHOWING THE BOTTOM 40% OF THE WINDSHIELD AND POOR LIGHTING TO THE SIDE OF THE ROAD.THE TOP 60% OF THE WINDSHIELD AS YOU LOOK FORWARD IS DARK THE HEADLIGHTS ONLY SHOW 3 POSSIBLE 4 CAR LENGTHS IN FRONT OF THE CAR. AT 60 MPH YOU SHOULD BE ABLE TO SEE FARTHER THAN OVER 6 CAR LENGTHS AHEAD ON LOW BEAMS NOT 3 AND NOT OVER 1/2 YOUR VISIBILITY IN THE DARK VERY UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944287January 11, 2017
ELECTRONIC STABILITY CONTROL (ESC), STEERING, WHEELS
AFTER REVERSING, THEN WHEN ACCELERATING OUT TO MAKE A LEFT TURN, MY CAR MAKES A GRINDING NOISE, I CAN FEEL IT IN MY ACCELERATOR AND I LOSE POWER, MY TRACTION CONTROL LIGHT GOES ON, SOMETIMES MY BRAKE ASSIST, ABS, AND STABILTRAK LIGHTS COME ON TOO... IF I BACK OFF AND TRY AGAIN I CAN THEN ACCELERATE OUT AND PROCEED AS NORMAL, HAPPENS INTERMITTENTLY, HARD TO DUPLICATE, MAKES ME FEEL UNSAFE IF I NEED TO ACCELERATE OUT OF A TURN THEN I WILL NOT HAVE THE ABILITY TO DO SO. I WANT TO TAKE IT IN TO SEE IF IT NEEDS A REPAIR, BUT BY READING FORUMS, MANY MANY PEOPLE HAVE HAD THIS SAME PROBLEM WITH THE CHEVY IMPALA AND HAVE PAID HUNDREDS OF DOLLARS TO GET DIFFERENT THINGS FIXED, AND IT DOESN'T SOLVE THE ISSUE. STARTED 3 WEEKS AGO, AND HAS HAPPENED MANY TIME IN THAT 3 WEEKS. MY CAR HAS ABOUT 85,000 MILES ON IT. I USE TO LOVE MY IMPALA, NOW JUST WANT TO GET RID OF IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944476January 11, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
VEHICLE STEERING WHEEL LOCKS AND CAR COMPLETELY SHUTS OFF WHILE DRIVING (IN MOTION) ON A BUSY HIGHWAY. THIS VEHICLE HAS DONE THIS TWO OTHER TIMES, BUT NOT ON THE EXACT SAME DATE. STEERING WHEEL ALSO LOCKS WHILE TURNING LEFT OR RIGHT ON A BUSY STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940379January 8, 2017
ENGINE
THE ENGINE SPUTTERS AND BOGS DOWN. I HAVE SPENT OVER $300 TRYING TO FIGURE IT OUT, AND NO ONE CAN BECAUSE THERE IS NO DASHBOARD LIGHT THAT COMES ON. IT HAPPENS MAINLY AT A SLOW RATE OF SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940402January 8, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
I WOULD LIKE TO PLACE A COMPLAINT ABOUT MY 2016 CHEVY IMPALA LTZ THAT I PURCHASED FROM CAR MAX IN GLENCOE, IL ON NOVEMBER 11 2016. I AM A FREQUENT TRAVELER TO CENTRAL MICHIGAN AND ON MY RETURN TRIP TO CHICAGO ON JANUARY 6, 2017, I WAS TRAVELING SOUTH ON HIGHWAY 127 JUST SOUTH OF MT. PLEASANT MICHIGAN WHEN ALL OF SUDDEN, THE CAR LOST POWER AND IT SLOWED DOWN RAPIDLY, THERE WAS A CAR BEHIND ME WHO ALMOST REAR-ENDED ME, MY WIFE AND I WERE TERRIFIED. I PULLED OVER TO THE SIDE OF THE HIGHWAY AND PUT ON MY FLASHERS. I LOOKED AT THE DASH AND THE FOLLOWING ERROR LIGHTS WERE ON (SERVICE ENGINE SOON, CHECK ENGINE LIGHT, REDUCED ENGINE POWER, AND STABLITRACK LIGHT). I LOOKED AT THE OWNER'S MANUAL AND IT SUGGESTED THAT I TURN THE VEHICLE OFF AND THAT IT WOULD RESET. I FOLLOWED INSTRUCTIONS, TURNED ON VEHICLE AND ALL LIGHTS WERE CLEARED EXCEPT CHECK ENGINE LIGHT. I GOT BACK ON THE HIGHWAY AND STARTED TO DRIVE TOWARDS GRAFF CHEVROLET IN MT. PLEASANT. IN ROUTE, IT HAPPENED AGAIN. CAR LOST POWER AGAIN, AND ALL PREVIOUS LIGHTS RETURNED. I SOMEHOW MADE IT TO THE DEALERSHIP. PLEASE SEE ATTACHED INVOICE, CUSTOMER NUMBER 213805 FOR WORK DONE. FROM WHAT I SEE, ALL THAT WAS DONE WAS ALL CODES WERE CLEARED. I DID SOME RESEARCH ON THE INTERNET AND IT SEEMS TO HAVE HAPPENED TO OTHER CHEVY OWNERS. I THINK THAT IT'S EXTREMELY DANGEROUS AND MY WIFE AND I NOW LITERALLY AFRAID TO DRIVE THIS CAR. WHAT IS BEING DONE TO ADDRESS THIS PROBLEM, IN MY OPINION, THESE TYPES OF ERRORS SHOULD NOT BE HAPPENING TO A ONE YEAR OLD CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940420January 8, 2017
ENGINE, POWER TRAIN
FOR THE LAST TWO DAYS, I HAVE DRIVEN MY VEHICLE. EVERY TIME I WOULD DRIVE OVER 40 MPH, THE ENGINE WOULD LOCK UP. THE VEHICLE WOULD JERK AND SHAKE BACK AND FORTH. THE CAR WOULD DO THIS EVERY TIME I WENT OVER 40 MPH, NO MATTER IF I WAS DRIVING ON A HIGHWAY OR ROAD OR COMING TO A STOP AT A RED TRAFFIC LIGHT. WHENEVER THIS HAPPENED, THE CHECK ENGINE LIGHT AND THE TRACTION CONTROL LIGHT WOULD STAY ON. THIS PROBLEM STARTED WEEKS AFTER I HAD AN AUTO ACCIDENT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10940428January 8, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
FOR THE LAST TWO DAYS, I HAVE DRIVEN MY VEHICLE. EVERY TIME I WOULD DRIVE OVER 40 MPH, THE ENGINE WOULD LOCK UP. THE VEHICLE WOULD JERK BACK AND FORTH. THE CAR WOULD DO THIS EVERY TIME I WOULD TRY AND DRIVE OVER 40 MPH, NO MATTER THE ROADWAY OR STOP AT AN INTERSECTION. WHENEVER THIS HAPPENED, THE CHECK ENGINE LIGHT WOULD STAY ON. A MONTH BEFORE THIS PROBLEM STARTED, MY FATHER HAD BEEN DRIVING THE CAR AND HAD AN AUTO ACCIDENT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10940258January 7, 2017
UNKNOWN OR OTHER
CAR HESITATES AND JERKS WHEN APPLYING GAS AND STARTING TO MOVE FROM A DEAD STOP. EXAMPLE: FROM A STOP LIGHT OR STOP SIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940050January 6, 2017
ELECTRICAL SYSTEM, ENGINE
TRACTION CONTROL, WARNING COMES ON THEN ENGINE STARTS TO SHUT DOWN NO POWER TO MAINTAIN FREEWAY SPEED HAVE TO EXIT. SCARY. THIS HAS HAPPENED SEVERAL TIMES. ON A SIDE STREET IT IS NOT QUITE SO BAD. THIS HAS HAPPENED SEVERAL TIMES. NEED HELP. MOST RECENT JAN 5 2017. COLD WEATHER, CAR VIBRATES SO BAD AFRAID TO DRIVE IT. BEEN HAVING TROUBLE FOR ABOUT 3 TO 5 YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940100January 6, 2017
ELECTRONIC STABILITY CONTROL (ESC)
THIS IS THE SECOND TIME THIS HAS HAPPENED IN A YEAR. THE FIRST TIME I WAS DRIVING AND THE CAR JUST SLOWED DOWN WITH SERVICE STABILITRAK POPPING UP ON THE DASH. TOOK IT TO THE DEALERSHIP AND HAD TO PAY 900 OUT OF POCKET TO FIX. NOW JUST HAPPENED AGAIN THIS MORNING JAN 6, 2017. CALLED CHEVROLET CORPORATE OFFICE AND THEY SAID THIS IS SOMETHING I WILL HAVE TO CONTINUE TO PAY FOR OUT OF POCKET. THIS NEEDS TO BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940190January 6, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE KEY WOULD NOT EJECT FROM THE IGNITION SWITCH. THE FAILURE OCCURRED TWICE. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE SHIFTER WIRE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED THE FIRST TIME, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939961January 5, 2017
STEERING
WHILE DRIVING POWER STEERING LIGHT CAME ON AND POWER STEERING COMPLETELY WENT OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939812January 5, 2017
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:CONDENSOR/EVAPORATOR, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE FRONT WINDSHIELD DEFROSTER MALFUNCTIONED AND DID NOT OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR CONDITIONER CONVERTER WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939794January 4, 2017
FUEL/PROPULSION SYSTEM
MY IMPALA EXPLODED THE INTAKE AND CAUGHT FIRE MELTED HARNESS AND SMOKE DAMAGE TO INSIDE CAR GM KNOWS THIS PROBLEM AN HAS NOT HAD A RECALL ON THIS IT IS VERY DANGEROUS AND CAN KILL SOMEONE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10939186January 3, 2017
SEAT BELTS
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SEAT BELT INDEPENDENTLY DISCONNECTED AND THE COVERING EXPOSED THE WIRES UNDERNEATH. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TENSION ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 157,798.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939133January 2, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
ON DEC, 12, OUR 2001 IMPALA WAS SITTING IN THE DRIVEWAY. IT HAD NOT BEEN DRIVEN FOR A FEW DAYS AND SINCE THE WEATHER WAS COLD, MY HUSBAND WANTED TO MAKE SURE IT WOULD START. WHEN HE TURNED THE KEY, THERE WAS AN EXPLOSION IN THE INJECTOR SYSTEM. FLAMES SHOT OUT AND THE SYSTEM WAS BLOWN APART. FORTUNATELY, THE CAR WAS NOT IN OUR GARAGE AT THE TIME AND HE WAS NOT INJURED. WE CALLED VERMILION CHEVROLET IN DANVILLE, ILLINOIS AND THE PERSON WHO ANSWERED SAID IT WAS A DEFECTIVE FUEL REGULATOR THAT HAD CAUSED THE PROBLEM. HE SEEMED TO BE AWARE OF THE PROBLEM. WE HAD RECENTLY RECEIVED A RECALL FOR POSSIBLE UNDER THE HOOD FIRES, BUT HE TOLD US THAT WAS FOR A LEAKY VALVE COVER GASKET, NOT THE FUEL REGULATOR. WE HAVE COMPREHENSIVE INSURANCE, BUT THEY ARE BALKING AT COVERING THE DAMAGE. WE HAVE NOT HAD ANY ESTIMATES ON GETTING IT REPAIRED YET. WE ARE STILL WAITING ON THE INSURANCE. MEANWHILE WE HAVE A CAR WE CANNOT DRIVE. WE DID SOME RESEARCH ON THE INTERNET AND IT APPEARS THAT THIS IS A KNOWN DEFECT, BUT THAT THE 2001 MODELS WERE NOT INCLUDED IN ANY RECALL. WHY NOT? HELP!!
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10938693December 30, 2016
WHEELS
RENTED AN ALAMO RENTAL CAR AT THE DFW AIRPORT ON 12/23/16. . LEFT REAR WHEEL CAME OFF VEHICLE WHILE DRIVING STRAIGHT AT HIGHWAY SPEED ON TEXAS HWY 36 CAUSING THE CAR TO LOOSE CONTROL AND SPIN OFF THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10938836December 30, 2016
WHEELS:LUGS/NUTS/BOLTS/STUDS, WHEELS
TL* THE CONTACT RENTED A 2017 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR DRIVER SIDE WHEEL DETACHED WHILE DRIVING 50 MPH THE VEHICLE WAS LEFT AT THE SIDE OF THE ROAD NEAR A FARM. THE CONTACT CALLED ALAMO RENTAL CAR TO PICK UP THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. UPDATED 02/21/17*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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