Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10606962June 30, 2014
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE KEY FAILED TO RELESAE FROM THE IGNITION SWITCH. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PARTS WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606967June 30, 2014
EQUIPMENT ADAPTIVE/MOBILITY, STEERING, SUSPENSION
MY POWER STEERING WENT OUT ON MY 2008 HHR WHILE I WAS MAKING A LEFT HAND TURN, I HAD TO JERK THE STEERING WHEEL BACK TO AVOID GOING INTO THE ONCOMING TRAFFIC. I HAVE HAD THIS PROBLEM EVER SINCE WITH THE STEERING GOING OUT AND HAVING TO WRESTLE WITH IT. I TOOK THE VEHICLE TO THE CHEVROLET DEALER SHIP TO COMPLAIN IN CAPE CORAL, FL. AND THEY TOLD ME IT WOULD COST ME TO FIX THE PROBLEM. I FIND THAT THIS IS A SEVERE SAFETY ISSUE AND A GENERAL MOTORS CO. DEFECT THAT I SHOULD NOT BEHELD RESPONSIBLE FOR TO PAY. PLEASE CHECK INTO THIS PROBLEM AND SEE IF THERE IS ANYMORE COMPLAINTS ON THIS STEERING PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606737June 29, 2014
STEERING
STARTED VEHICLE AND WAS EXITING PARKING LOT AT APPROXIMATELY 10 MPH. HEARD A CLICK, POWER STEERING WAS NOT AVAILABLE AND THE DIC SHOWED "POWER STEERING". DROVE THE CAR FOR A SHORT DISTANCE TO SEE IF IT WOULD CORRECT. SHUT OFF THE VEHICLE AND STARTED BACK AFTER A FEW MINUTES. POWER STEERING WAS WORKING NORMALLY. DROVE A FEW HUNDRED FEET, HEARD A CLICK AGAIN, POWER STEERING WENT OUT AGAIN AND DIC AGAIN DISPLAYED "POWER STEERING". WENT TO INTERNET TO SEE IF THERE WAS ANY INFORMATION ON THIS PROBLEM AND FOUND IT WAS A RECALL ON THE 2009-2011 MODEL HHRS. ONE AREA SPECIFIED THERE WERE SOME 2008S THAT WERE INVOLVED IN THE RECALL AS WELL. CONTACTED MY DEALER ON 05/27/2014 TO BRING IN THE CAR AND ASKED ABOUT THE RECALL, UNFORTUNATELY MY VEHICLE WAS NOT ONE OF THOSE BEING RECALLED. THE REPAIR COST WAS $280 TO REPLACE THE EPS MOTOR. IT APPEARS THERE ARE MORE 2008 MODEL CARS WITH THIS SAME PROBLEM AS WELL. I, TOO, AM WONDERING WHY THESE MODELS ARE NOT INCLUDED IN THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606617June 28, 2014
ENGINE
THE CAR WILL STALLED WHILE DRIVING BETWEEN 25-40 MPH AND MORE FREQUENTLY WHEN SLOWING DOWN, JUST BEFORE THE CAR COMES TO A COMPLETE STOP, IT IS FAR WORST NOW. I ONLY DRIVE THE CAR WHEN IT'S ABSOLUTELY NECESSARY AND ONLY WITHIN CITY LIMIT. I JUST NEED GM TO FIX THE PROBLEM AT NO EXTRA COST TO ME. I HAVE SUFFERED ENOUGH ALREADY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606636June 28, 2014
STEERING
I JUST HAD MY RECALL FOR THE IGNITION SWITCH COMPLETED ON MY HHR AS OF 6/26/14. WHEN I PICKED UP MY CAR FROM THE DEALERSHIP, I DIDN'T EVEN MAKE IT OUT OF THE DEALERSHIP PARKING LOT AND MY POWER STEERING WAS OUT. I WAS TOLD BY THE GENTLEMAN THAT THE POWER STEERING MOTOR IS NOT A RECALL, AND I CAN EITHER CONTINUE TO DRIVE IT WITH NO POWER STEERING 99% OF THE TIME, OR I CAN PAY TO HAVE IT FIXED. IT MAY "POTENTIALLY" BE ANOTHER RECALL IN THE FUTURE, BUT IS NOT CONFIRMED YET. I HAVE READ NUMEROUS COMPLAINTS REGARDING THIS ISSUE, AND GM IS AWARE ENOUGH TO RECALL THIS POWER STEERING ISSUE A FEW YEARS BACK IN CANADA, BUT NOT HERE IN THE US. I HAVE CONTACTED CUSTOMER CARE. THEIR RESPONSE WAS THE SAME. I WOULD NEED TO PAY OUT OF POCKET. SOMEBODY NEEDS TO ADDRESS THIS ISSUE. THIS IS HUGE. YOU CAN'T EVEN DRIVE 5 FT AND IT IS OUT. I SURELY HOPE I AM NOT INVOLVED IN AN ACCIDENT AS I HAVE A 9 YR OLD SON. I AM DISAPPOINTED THAT GM IS FAILING TO RECOGNIZE THIS ISSUE. I HAVE READ SO MANY COMPLAINTS ABOUT IT THAT IT IS SICKENING AND SAD THAT THEIR REFUSAL AND LACK OF EMPATHY FOR THESE OWNERS DISGUSTS ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606669June 28, 2014
STEERING
WHILE OPERATING THE VEHICLE INTO A GRADUAL LEFT TURN, A SERIES OF CHIMES SOUNDED FROM THE VEHICLE AND A MESSAGE WAS DISPLAYED IN THE COMMUNICATIONS CENTER STATING THE MESSAGE "POWER STEERING". THE VEHICLE HAD LOST POWER ASSISTED STEERING BUT RETAINED MANUAL STEERING. THIS WAS RESET BY TURNING THE VEHICLE IGNITION OFF AND RESTARTING THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606401June 27, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) AND STATED THAT THE VEHICLE WAS NOT SERVICED UNDER THE RECALL BECAUSE THE REMEDY PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606415June 27, 2014
STEERING
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606433June 27, 2014
ELECTRONIC STABILITY CONTROL (ESC), AIR BAGS, SEAT BELTS
MY CAR CONTINUES TO SHAKE AS DO MOST HHR'S GM KNOWS THERE IS A STABILITY ISSUE AN HAS REFUSED TO PROPERLY ADDRESS THIS DANGEROUS ISSUE. MY AIRBAG LIGHT HAS COME ON. THE BACK DRIVER SIDE DOOR HANDLE DOES NOT OPEN FROM THE INSIDE OR OUT AND MY SEAT BELT AND BACK FLOOR BOARD STAYS DAMP MAKING THE STRUCTURE OF THE VEHICLE DANGEROUS AND MY SEATBELT UNSAFE. GM EXECUTIVE RESPONSE IS THAT NOT ALL VIN NUMBERS FAL INTO THE SERVICE BULLETINS. THESE CARES NEED TO BE IMMEDIATELY INVESTIGATED AND TAKEN OFF THE MARKET. THE BOLT COVERS IN THE BACK SEATS FALL OFF AT A TOUCH AND CANNOT BE REATTACHED. THEY DIG INTO LEGS. AN ACCIDENT WOULD PRESENT A STUPID IMPALEMENT THREAT. WHY ARE THEY THERE. THIS IS A DANGEROUS CAR. GM STATES MY CARE DID NOT APPEAR TO THEM UNTIL 49,000 MILES. I BOUGHT IT AT 19,000 MILES. THERE ARE LIES EVERY WHERE. THERE ARE CROOKED SALESMAN AND GM IS STILL ON THE SCAM. OWNERS NEED A LEGAL OR CONGRESSIONAL ADVOCATE FOR THE CARS WE ARE STUCK WITH THAT ARE DANGEROUS AND SERIOUSLY DEVALUED. THEY HAVE HAD ALLOT OF TRAINING IN DEALING WITH OWNERS WITH ISSUES. WE NEED LIKEWISE REPRESENTATION. MY CARE IS AN ACCIDENT WAITING TO HAPPEN. I HAVE A FROZEN SHOULDER FROM HOLDING IT IN THE ROAD FOR 3 YEARS. IT IS A BLOOD TRAP THAT YOU CANNOT SEE OUT OF. IT IS DAMP, SHAKING, DIFFICULT TO CONTROL AND UNPREDICTABLE. I COULD OT SEL IT IN GOOD CONSCIENCE. WHO WOULD BUY IT ANY WAY? WHAT HAPPENED TO THE LEGAL ORDER THAT REQUIRED THEM TO REPORT DANGEROUS PROBLEMS IN 5 DAYS OR FACE PENALTIES? THEY ARE WAY OVER THE MARK ON THIS ONE. JUST LOOK AT MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606468June 27, 2014
STEERING
WE WERE ON VACATION AT FT. MYERS, FL, ON THE HIGHWAY, GOING 70 MPH AND THE DING-DING-DING SOUND WENT OFF AND WE LOST POWER STEERING. IF I WOULD HAVE BEEN DRIVING I WOULD HAVE CRASHED AS I HAVE WEAK ARMS FROM A NECK INJURY. MY HUSBAND WAS ABLE TO STEER IT WITHOUT THE POWER STEERING AS HE IS STRONG. THE STEERING WOULD COME BACK ON THEN GO BACK OFF ERRATICALLY. WE GOT THE CAR BACK HOME TO MISSISSIPPI AND PUT IT IN A GARAGE ON MONDAY, 23 JUNE 2014 AT 9:30. I MISSED WORK TO DO THAT AND AM PRESENTLY STILL WAITING ON TURAN FOLEY TO GET THE POWER STEERING UNIT TO MY MECHANIC WHO ORDERED IT TUESDAY 24 JUNE 2014. TODAY IS 27 JUNE 2014. THIS WAS A VERY DANGEROUS SITUATION. WE HAD BEEN NOTIFIED THAT OUR IGNITION SWITCH MUST BE REPLACED AND HAVE BEEN WAITING 3 MONTHS ON THE PART. I CALLED TURAN FOLEY AND SPOKE WITH THE PARTS LADY ABOUT THE POWER STEERING TO SEE IF I COULD GET A CAR IN THE WAITING TIME. SHE SAID NO AS THE 2006 POWER STEERING FOR HHR'S HAS NOT BEEN RECALLED. I INQUIRED ABOUT THE IGNITION SWITCH I'VE BEEN WAITING 3 MONTHS FOR AND SHE LOOKED IN HER RECORDS AND SAID SHE'D NOTIFIED US BY LETTER AND PHONE 3 JUNE 2014 THE PART WAS IN. SHE DID NOT SEND US A LETTER OR NOTIFY ME OR MY HUSBAND BY PHONE. THERE IS NO RECORD WHATSOEVER THAT WE WERE NOTIFIED. WE WOULD HAVE FIXED IT BEFORE VACATION AS WE'VE BEEN VERY CONCERNED ABOUT THIS. GM HAS SOME VERY DANGEROUS PARTS OF THE CAR MALFUNCTIONING-IN MY CASE MY POWER STEERING AND POSSIBLE IGNITION SWITCH DEFECTS. I WILL HAVE TO PAY MY MECHANIC $310.00 FOR THE POWER STEERING. I AM VERY UNHAPPY WITH THE GM PRODUCT, MY HHR 2006 MODEL. GM HAS DONE A GREAT DISSERVICE TO THEIR LOYAL CUSTOMERS. I USED TO BE ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606508June 27, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14E021000 (AFTERMARKET REPLACEMENT IGNITION SWITCHES). THE CONTACT RECEIVED THE RECALL REPAIR AND THE FAILURE RECURRED. THE AUTHORIZED DEALER PROVIDED A NEW KEY AND THE CONTACT ATTEMPTED TO PARK THE VEHICLE AND WAS NOT ABLE TO REMOVE THE KEY FROM THE IGNITION. THE AUTHORIZED DEALER DIAGNOSED THAT THE AUTOMATIC TRANSMISSION CONTROL SHIFTER WAS BINDING AND NEEDED TO BE REPLACED. THE CONTACT INDICATED THAT THERE WAS NO PROBLEM WITH THE IGNITION BEFORE THE RECALL AND THE CONTACT WAS INFORMED THAT THIS REPAIR WAS REQUIRED AFTER THE RECALL REPAIR WAS PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE APPROXIMATE FAILURE MILEAGE WAS 48,000. UPDATED 09/05/14*LJ UPDATED 09/11/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606537June 27, 2014
STEERING
POWER STEERING MOTOR KICKED OUT CAUSED LOSS OF POWER STEERING. THE LOSS OF POWER STEERING CAUSES ISSUES WHILE DRIVING MAKING THE CAR VERY DIFFICULT TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606108June 26, 2014
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, A CHIME SOUNDED INSIDE OF THE VEHICLE AND THERE WAS A LOSS OF POWER STEERING WITH WARNING. THE STEERING WHEEL WAS DIFFICULT TO TURN EVEN WITH FORCE BEING APPLIED. WHENEVER THE ENGINE WAS SHUT OFF THE STEERING RESUMED NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED BECAUSE THE REQUIRED PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 81,546.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606112June 26, 2014
ENGINE AND ENGINE COOLING
CAR WOULD NOT START FOR DAYS. HAD IT JUMPED SEVERAL TIMES. FINALLY STARTED RUNNING AGAIN, THAN IT APPEARED TO HAVE AN EXHAUST LEAK. NOPE...DIRECT FIT CONVERTER... OVER 600$ PLUS BEING TOWED 2XS. ANOTHER BATTERY, AAA TOWING AND JUMPING, ALREADY HAD ENGINE SWITCH REPLACED, NOW MY KIDS AND I HAVE TO WORRY ABOUT POWER STEERING! THOUGHT I LOVED THIS VECH, BUT ITS COST US AN ARM AND A LEG JUST TO FIX PROBLEMS, NOT TO MENTION IM STILL PAYING FOR IT! CHEVY 2010 HAD 7MILES ON IT WHEN PURCHASED, HAS APPROX 70 NOW, COULD OF HAD MORE, IF NOT FOR FIXING AND BUYING PARTS! NEVER AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606150June 26, 2014
ELECTRONIC STABILITY CONTROL (ESC)
EXPERIENCED SUDDEN LOSS OF POWER WHEN ENTERING FREEWAY ONRAMP. WARNING CHIMES SOUNDED, DASH MESSAGE READS TRAC CONTROL. ROAD CONDITIONS BARE AND DRY. CODE C0280. DEALER REPLACED YAW RATE SENSOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606155June 26, 2014
ELECTRICAL SYSTEM
KEY STUCK IN IGNITION, COULD NOT SHUT DOWN ENGINE. DEALER REPLACE IGNITION CYLINDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606163June 26, 2014
ELECTRONIC STABILITY CONTROL (ESC)
THIS IS ONE OF REPEATED INCIDENTS WHERE THE ELECTRONIC STABILITY CONTROL (ESC) ACTIVATES WHILE TRAVELING STRAIGHT ON DRY PAVEMENT AT SPEEDS BETWEEN 15 AND 30 MPH. A CHIME SOUNDS, A MESSAGE APPEARS ON THE DISPLAY, THE VEHICLE BRIEFLY LOSES STEERING AND PULLS TO THE RIGHT WHILE BRAKE IS INVOLUNTARILY ACTIVATED. AFTER TURNING THE CAR OFF AND RESTARTING, THE CAR CONTINUES NORMALLY. FORTUNATELY, THIS HAS NOT YET CAUSED AN ACCIDENT. ON THIS OCCASION, THE RIGHT FRONT HUB WAS REPLACED. THE DEALER HAS VARIOUSLY ATTRIBUTED THE PROBLEM TO MISMATCHED TIRES (REPLACED WITH ALL NEW), BAD HUBS (BOTH REPLACED), BAD SPEED SENSORS (REPLACED), BAD ALIGNMENT (FIXED) AND A WRONGLY CALIBRATED STEERING POSITION SENSOR (RE-CALIBRATED). THE VEHICLE HAS BEEN TOWED, REPAIRED REPEATEDLY, AND THE PROBLEM IS BACK AGAIN. THIS NEEDS TO BE ESCALATED TO A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606278June 26, 2014
STRUCTURE:BODY:DOOR
TL * THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE INTERIOR HANDLE FOR THE DRIVER'S SIDE DOOR FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN VERIFIED THE FAILURE AND STATED THAT THE HANDLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 45,'000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605926June 25, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT AFTER INSERTING THE KEY INTO THE IGNITION SWITCH, THE VEHICLE FAILED TO START. THE CONTACT INDICATED THAT THE DEFECT HAD OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE IGNITION SWITCH WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605927June 25, 2014
AIR BAGS
I PURCHASED THIS CAR IN AUGUST 2009( SPECIAL AUTO PROGRAM) AND HAD TO RETURN IN AUGUST 2009 FOR THE DRIVERS AIRBAG LIGHT KEPT FLASHING ON AND OFF. THE REPAIRED WAS DONE (NECESSARY TO REPLACE & PROGRAM PASS PRESENCE MODULE ) AT THAT TIME. I STARTED HAVING THIS SAME ISSUE THIS YEAR AND BROUGHT IT BACK FOR SERVICE AGAIN 6/20/14. PAID $315.00 TO BE REPAIRED AND PICKED IT UP TODAY AND THE FLASHING LIGHT IS STILL ON. MY CONCERN IS THIS MAY ALSO BE A FACTORY DEFECT ALSO THAT HAS NOT BEEN DETECTED. I AM FEELING A LITTLE UNCOMFORTABLE WITH THE AIRBAG BEING REPAIRED AND STILL DOING THE SAME THING. I AM A SENIOR AND I TRAVEL ALWAYS WITH A 33 YEAR OLD TOTALLY DISABLED CHILD. IF MY AIRBAG IS NOT WORKING CORRECTLY , YOU WOULD HAVE TWO PEOPLE IMPACTED BY THIS. NOW I WAS TOLD TO BRING IT BACK BUT AS ISAID I AM NOT FEELING TO GOOD ABOUT THE JOB REALLY BEING DONE. AS A CONSUMER WHAT CAN I DO OTHER THEN HAVE THIS ON FILE WITH YOUR OFF? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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