Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10609558July 10, 2014
STEERING
I OWN A CHEVY HHR 2007, THE POWER STEERING LIGHT HAS BEEN ON EVERYTIME I USED THE CAR SINCE APRIL 2014. BECAUSE OF NOT BEING ABLE TO MAKE TURNS, I ALMOST CAUSED A CAR ACCIDENT IN HIGHWAY A MONTH AGO. SO, I JUST GOT OFF THE PHONE TALKING TO CHEVY CUSTOMER SERVICE, I WAS TOLD MY CHEVY HHR 2007 ISN'T QUALIFIED FOR LIFETIME WARRANTY OF POWER STEERING MOTOR REPLACEMENT, WHICH IS CONFLICTED WITH THE NEWS GM RELEASED ON MARCH 31ST, 2014. THE NEWS CAN BE FOUND AT HTTP://MEDIA.GM.COM/MEDIA/US/EN/GM/NEWS.DETAIL.HTML/CONTENT/PAGES/NEWS/US/EN/2014/MAR/0331-POWER-STEERING.HTML IT STATES ON THE NEWS THAT "IN ADDITION, 309,160 NON-TURBOCHARGED CHEVROLET HHRS FROM THE 2006-2008 MODEL YEARS (AND SEVERAL HUNDRED 2009 MODELS) AND 96,324 SATURN IONS FROM THE 2003 MODEL YEAR THAT ARE NOT SUBJECT TO THESE RECALLS WILL BE GIVEN LIFETIME WARRANTIES FOR REPLACEMENT OF THE ELECTRONIC POWER STEERING MOTOR." FROM WHAT THEY SAID, MY CAR SHOULD BE INCLUDED. BUT I WAS TOLD BY THE AGENT THAT THE POLICY HASN'T BEEN ADDED TO THE SYSTEM YET, AND THEY HAVE NO IDEA WHEN WILL HAPPEN. WHICH MEANS, I, A CHEVY CONSUMER HAVE TO COVER THE COST OF REPLACEMENT OF POWER STEERING MOTOR. BECAUSE OF THE OLD POLICY, AND THERE IS NO GUARANTEE THAT MY CAR WILL BE INCLUDED IN THE NEW LIFETIME WARRANTY. I AS A DRIVER DO NOT FEEL SAFE TO DRIVE THE CAR BECAUSE OF THE STEERING MIGHT BE OUT OF THE CONTROL AGAIN, AND I DON'T FEEL LIKE GM IS BEING RESPONSIBLE FOR SAFETY OF THE DRIVER/CHEVY CAR OWNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609602July 10, 2014
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM) NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE AN ORDER WAS PLACED BUT THE PARTS WERE NOT AVAILABLE AT THIS TIME. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609749July 10, 2014
POWER TRAIN, STEERING
2008 CHEVY HHR POWER STEERING MESSAGE CAME ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609370July 9, 2014
ELECTRICAL SYSTEM, AIR BAGS
2006 CHEVROLET HHR. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL ISSUES. *SMD THE CONSUMER STATED THE VEHICLE SOMETIMES SHUT OFF, WHEN A BUMP WAS HIT IN THE ROAD. THAT WAS ABOUT 3-4 YEARS AGO. THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE, TO REMEDY THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609146July 9, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE DEALER AND THE MANUFACTURER WAS CONTACTED NUMEROUS TIMES AND WERE UNCERTAIN OF WHEN THE PARTS WILL BE AVAILABLE FOR THE REPAIRS. THE CONTACT FELT THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE.THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609183July 9, 2014
POWER TRAIN
VEHICLE WILL JERK REALLY HARD WHEN SHIFTING GEARS, CAR IS AN AUTOMATIC, VERY SCARY TO DRIVE. DON'T KNOW WHAT IS WRONG. JERKS THEN CHECK ENGINE LIGHT COMES ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609223July 9, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT HE HAD CONTACTED THE DEALER AND THE MANUFACTURER NUMEROUS TIMES AND WERE UNCERTAIN OF WHEN THE PARTS WOULD BE AVAILABLE FOR THE RECALL REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609227July 9, 2014
STEERING
POWERSTEERING GOES OUT IMMEDIATELY ON MOVING FORWARD OR BACKWARD. CANNOT LOCATE A POWERSTEERING MOTOR ANYWHERE IN THE WORLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609236July 9, 2014
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING INTERMITTENTLY FAILED WITHOUT WARNING. THE VEHICLE WOULD BECOME INCREASINGLY DIFFICULT TO CONTROL. THE CONTACT MENTIONED THAT THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000 AND THE CURRENT MILEAGE WAS 45,000. DJR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609288July 9, 2014
STEERING
POWER STEERING ALARM GOES OFF PERIODICALLY AND I LOSE POWER STEERING OF MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609471July 9, 2014
STEERING, ELECTRICAL SYSTEM
I WAS BACKING UP OUT OF A PARKING STALL THE POWER STEERING SUDDENLY STOPPED WORKING , THAT IS ON RECALL ALONG WITH THE IGNITION SWITCH WE CALLED MAY 20 2014 NO PARTS FOR THE IGNITION SWITCH STILL NO PARTS FOR THAT NOW ANOTHER RECALL THIS TIME ELECTRICAL POWER STEERING ..... SUNDAY JULY6 2014 AT 11:30 AM POWER STEERING SUDDENLY WENT OUT CALL GM ROAD SIDE ASSISTANCE GOT A TOW TO H&H CHEVY OMAHA NE . THEN FIRST THING MONDAY MORNING WENT IN AND GOT A LOANER CAR. THE SERVICE GUY STATED THAT GM DOESN'T NO HOW TO FIX THE POWER STEERING PROBLEM NOR DO THEY HAVE ANYONE TO FIX IT AND NO PART TO FIX IT WITH SO IT COULD BE A MONTH OR LONGER WE HAVE TO DRIVE A CHEVY CRUZE WHICH FOR SOMEONE WITH A VERY BAD BACK AND ARTHRITIS IN KNEES AND BACK BAD CAR NOT COMFORTABLE. I THINK GM NEEDS TO JUST SCRAP ALL THESE CARS AND BUY THEM BACK FROM THE PPL AND PAY OFF THERE LOANS. I AM LOOKING INTO BUYING A DIFFERENT BRAND OF CAR. ONE THE CORPORATION WILL COMMUNICATE BETTER THEN GM IS NOW THE COMPANY OF WE WONT SAY A WORD TIL YOU GET HURT. DEALERSHIPS TELLING OWNERS TO JUST DRIVE YOUR CARS BUT BECAREFUL TIL THEY DO GET THE PART IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608843July 8, 2014
STEERING
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED WHILE STARTING THE IGNITION, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND A CHIME SOUNDED WITH AN IMMEDIATE LOSS OF POWER STEERING. THE FAILURE WAS RELATED TO RECALL NHTSA CAMPAIGN ID NUMBER 14V153000 (STEERING). THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE REMEDY PART WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608851July 8, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608914July 8, 2014
AIR BAGS, ELECTRICAL SYSTEM:IGNITION, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I WAS DRIVING HOME WITH MY 2 CHILDREN IN MY VEHICLE AND HIT AND SLIGHT BUMP IN THE ROAD AND THE SERVICE AIR BAG NOTIFICATION CAME ON. THIS STARTLED ME AND I BECAME VERY SCARED BECAUSE I HAVE NEVER HAD A VEHICLE SAY SERVICE AIR BAG? I AM VERY CONCERNED ABOUT THIS ISSUE THAT IF I AM IN AN ACCIDENT GOD FORBID THAT THE AIRBAGS WILL NOT DEPLOY IF NEEDED I TOOK MY VEHICLE IN TO BE SERVICED FOR IGNITION RECALL TODAY AFTER WAITING ALMOST 5 MONTHS FOR PART AND INFORMED SERVICE TECHNICIAN ABOUT WHAT HAD OCCURRED AND THE RESPONSE I RECEIVED WAS" WE CAN DO A DIAGNOSTIC ON THE ISSUE FOR $89.00? " I DO NOT FEEL THAT I SHOULD HAVE TO PAY TO HAVE THIS DEFECT TO RESEARCHED AND FIXED DUE TO DANGER THAT THIS POSES TO THE SAFETY OF MYSELF AND MY CHILDREN. I AM REQUESTING THAT AUTHORIZATION BE GIVEN TO HAVE THE ISSUE WITH THE SERVICE AIR BAG LIGHT TO BE RESEARCHED AND REPAIRED AT NO CHARGE DUE TO ALL THE INCONVENIENCE THESE ISSUES ARE CAUSING ME AND THE TIME THAT I HAVE TO BE WITHOUT A VEHICLE IN ORDER TO HAVE NECESSARY REPAIRS COMPLETED SO THAT MY FAMILY AND I CAN HAVE A SAFE VEHICLE. ALSO, THE DRIVER SIDE DOOR HANDLE JUST BROKE UPON OPENING DOOR AND I AM REQUESTING ASSISTANCE WITH DISCOUNT TO HAVE THIS PART REPLACED. I AM A SINGLE PARENT AND I HAVE LIMITED INCOME AND CANNOT AFFORD TO KEEP MAKING REPAIRS ON THE VEHICLE DUE TO FAULTY OR DEFECTIVE PARTS. PLEASE ASSIST ME AS SOON AS POSSIBLE. [XXX] [XXX] SAN DIEGO, CA[XXX] [XXX] [XXX] [XXX] VIN: 3GNBABFW9BS[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) UPDATED 3/18/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608946July 8, 2014
SUSPENSION, WHEELS, SERVICE BRAKES
WHEN I FIRST BOUGHT THE CAR WAS NOT ABLE TO TEST ON HWY CONDITION BUT IT CAME WITH EXTENDED BUMPER TO BUMPER WARRANTY THE FIRST TIME GOT ON FREEWAY SHAKE HORRIBLE WHILE BRAKING. TWO MONTHS PAST HAD ROTORS TURNED NEW BRAKES PUT ON BY GOOD YEAR SHOP FIRST TIME ON FREEWAY STILL SHAKES HORRIBLE. WITH NE ROTORS AND PADS WILL STILL SHAKE THIS HAS BEEN FULLY INSPECTED TWICE AND NO PROBLEMS. IT JUST SEEMS TO ME THAT ARE TO MANY COMPLAINTS ABOUT THIS ISSUE NOT TO HAVE A TSB OR RECALL ITS NOT FAIR TO THE CONSUMER AND ITS SEEMS DANGEROUS TO HAVE A SHAKING CAR WHILE SLOWING DOWN AT 50 MPH 40 MPH. CURRENT MILES 50K. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609031July 8, 2014
STEERING
I WAS DRIVING MY 2006 CHEVY HHR TO THE STORE AND AS I WAS PULLING IN THE DASH READ POWER STEERING AND MY POWER STEERING WENT OUT. I STOP THE CAR IN THE PARKING LOT OF THE STORE AND WENT IN. I CAME BACK OUT AND STARTED AND HAD NO PROBLEM. I DID NOT DRIVE MY CAR THE NEXT DAY. SO MONDAY I WAS HEADED FOR WORK AND WAS GOING DOWN THE HIGHWAY AND MY POWER STEERING DID THE SAME THING. AND ALMOST CAUSED A WRECK. I PULLED OFF THE HIGHWAY AND TOOK IT NICE AND SLOW TO WORK AND HAD MY CAR TOWED TO THE DEALERSHIP TO HAVE THE RECALLS FIXED. I GOT MY CAR BACK TODAY (TUESDAY JULY 8, 2014) AND WAS NOT THREE BLOCKS AWAY FROM THE DEALERSHIP AND POWER STEERING DID IT AGAIN. I STARTED LOOKING AROUND ON THE INTERNET AND SEE WHERE THERE IS A RECALL FOR 2009-2011 CHEVY HHR THAT ARE DOING THE SAME THING AS MY CAR. HOWEVER I DID SEE THAT MORE 2006 CHEVY HHRS ARE DOING THE SAME THING AND WOULD LIKE FOR TO YOU LOOK INTO THE FACT THAT THIS COULD BE A RECALL ALSO. I TRULY BELIEVE IT IS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608797July 7, 2014
AIR BAGS, ELECTRICAL SYSTEM, STEERING
NO ACCIDENT HAS OCCURRED; I WOULD LIKE TO KNOW WHY IT TAKES SO LONG TO REMEDY THE RECALL(S) ON MY VEHICLE; THE FIRST NOTICE WAS RECEIVED DATED APRIL 2014 FROM GM REGARDING THE IGNITION SWITCH. THE NEXT RECALL LETTER WAS RECEIVED ON MAY 11, 2014 AND I IMMEDIATELY CALLED MY LOCAL GM (CECIL CLARKE CHEVROLET) IN LEESBURG, FLORIDA TO BE PUT ON THE 'LIST' FOR THE REQUIRED PARTS/REPLACEMENTS. ON JUNE 17TH, I CALLED CECIL CLARK AGAIN AND WAS ADVISED THAT ALTHOUGH THEY WERE RECEIVING 4 - 5 REPLACEMENT KITS A DAY, MINE HAD NOT COME IN YET. NOW I HAVE A SAFETY RECALL FOR JUNE REFERENCE THE EPS AND THAT PARTS ARE NOT CURRENTLY AVAILABLE. I HAVE DONE WHAT I NEED TO DO, I DRIVE ONLY WHEN I HAVE TO NOW, AND ALTHOUGH I FOLLOW THE SAFETY RULES REFERENCE REMOVING ALL ITEMS FROM THE IGNITION KEY, I DO NOT FEEL SAFE WHILE DRIVING ANYMORE. PLEASE CAN YOU FIND OUT WHY IT TAKES SO LONG TO GET PARTS FOR A VERY SAFETY RELATED ISSUE. I THANK YOU IN ADVANCE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608501July 7, 2014
VEHICLE SPEED CONTROL, ENGINE
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THERE WAS A SUDDEN LOSS ON ENGINE POWER AS THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURE WAS MADE AWARE. OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 51,000...UPDATED 08-28-14 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608549July 7, 2014
FUEL/PROPULSION SYSTEM
GAS LINE IS VERY RUSTED AND HAS A GAS LEAK AT THE FIRST RETAINER CLIP BY THE FUEL TANK. LEAKS A LOT OF GAS. THIS LINE SHOULD NOT RUST THE WAY IT DID, VERY RUSTY AT EVERY BEND IN FUEL LINE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608547July 7, 2014
STEERING
THE POWER STEERING GOES IN AND OUT WHILE DRIVING THE SAME ISSUE AS THE OTHER POWER STEERING RECALLS DON'T UNDERSTAND WHY THIS MODEL YEAR WAS NOT ON THE RECALL LIST. IT IS VERY DANGEROUS TO BE DRIVING AND THE POWER STEERING GOES OUT DUE TO THE FACT THAT IT IS ELECTRICAL. PLEASE CONSIDER PUTTING THIS ON THE RECALL LIST AS WELL, SEVERAL OTHER CHEVY HHR OWNERS ARE HAVING THE SAME ISSUES.THANK YOU VERY MUCH. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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