Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10608604July 7, 2014
STEERING
I WAS TURNING MY CAR AROUND, AND AS I SHIFTED FROM REVERSE TO 1ST GEAR, THE POWER STEERING WENT OUT. THAT WAS ODD. TURNED CAR OFF AND BACK ON, POWER STEERING RETURNED. SINCE THEN THE POWER STEERING HAS CONTINUED TO GO OUT. AT THIS POINT, POWER STEERING GOES OUT EVERY SINGLE TIME I DRIVE MY CAR. MILEAGE AND SPEED DO NOT MATTER. HOW CAN THIS NOT BE A RECALL? I CANNOT AFFORD TO GET IT FIXED OR TO GET A NEW CAR. WHAT DO I DO? WILL THIS GET WORSE? ARE OTHER THINGS GOING TO GO WRONG NOW? I HAVE TO GO TO WORK AND I HAVE TO TAKE MY SON TO DAY CARE. HOW SAFE IS IT TO DRIVE THIS CAR? *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608594July 7, 2014
STEERING
POWER STEERING FAILURE. NOT COVERED UNDER RECALL AND GM REFUSES TO INCLUDE MY VEHICLE IN THE EXTENDED WARRANTY. BELOW EXCERPT FROM GM MEDIA CENTER ON 3/31/14 PRESS RELEASE: "IN ADDITION, 309,160 NON-TURBOCHARGED CHEVROLET HHRS FROM THE 2006-2008 MODEL YEARS (AND SEVERAL HUNDRED 2009 MODELS) AND 96,324 SATURN IONS FROM THE 2003 MODEL YEAR THAT ARE NOT SUBJECT TO THESE RECALLS WILL BE GIVEN LIFETIME WARRANTIES FOR REPLACEMENT OF THE ELECTRONIC POWER STEERING MOTOR." IN ADDITION TO BEING A SAFETY ISSUE IN A VEHICLE I TRANSPORT CHILDREN IT IS ALSO CAUSE ME BACK PAIN HAVING TO MUSCLE THE CAR INTO TURNS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608619July 7, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V171000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608713July 7, 2014
STEERING
IN NOVEMBER 2013, MY POWER STEERING IN MY 2008 HHR WENT OUT WHILE I WAS DRIVEN AND CONTINUES TO DO SO. I DID SOME RESEARCH AND REALIZED OTHER HHR OWNERS WERE HAVING THE SAME PROBLEM. I CALLED THE CHEVY HOTLINE AND THERE WERE NO RECALL FOR THIS PROBLEM. I FILED A COMPLAINT AND WAITED. IN APRIL CHEVY RECALLED POWER STEERING FOR THE 2008 HHR BULLETIN # 14119. I DIDNT RECIEVE A RECALL LETTER. I CALLED CHEVY HOTLINE TWICE SINCE. THE LAST CALL CHEVY SAID MY 2008 HHR POWERSTEERING IS NOT BEING RECALLED UNDER THIS BULLETIN. THIS IS MY 2ND COMPLAINT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608343July 5, 2014
AIR BAGS
SIDE CURTAIN AIRBAG DEPLOYED BY ITSELF WHEN PULLING OFF FROM A STOP SIGN. *TR
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0
#10608236July 4, 2014
STEERING, ELECTRICAL SYSTEM
MAKING TURN INTO PARKING LOT HEAR A DING AND NOT STEERING, AFTER SHUT OFF CAR AND MOTOR COOLS THE STEERING WORKS HAPPEN AGAIN A FEW TIMES SOMETIMES GOING STRAIGHT SOMETIMES MAKING TURNS, CAR IS NOT SAFE TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607941July 3, 2014
STEERING, SERVICE BRAKES
I WAS APPROACHING A BUSINESS DRIVEWAY THAT REQUIRED ME TO MAKE A LEFT HAND TURN, SO I BRAKE (AT WHICH TIME THERE OCCURRED A HEAVY SIDE-TO-SIDE SHIMMY OF THE STEERING WHEEL, A "CLUNK" OR "POP" FROM THE AREA OF THE ENGINE COMPARTMENT OR FRONT SUSPENSION, AND A CHIME FROM THE DASH) AND BEGAN THE TURN INTO A DRIVEWAY ACROSS LANES OF ONCOMING TRAFFIC. THE STEERING BECAME EXTREMELY DIFFICULT MIDWAY THROUGH THE TURN, WHICH CAUSED ME TO DRIVE PARTIALLY THROUGH A DITCH RATHER THAN COMPLETING MY TURN SAFELY AND ENTERING THE DRIVEWAY FULLY ON THE PAVEMENT. I THEN HAD TO PARK, TURN THE KEY TO THE "OFF" POSITION AND RESTART IN ORDER TO REACTIVATE THE POWER STEERING. WE HAVE BEEN EXPERIENCING THIS RANDOMLY FOR SEVERAL MONTHS AND HAVE EVEN ACQUIRED SOME MINOR BODY AND COSMETIC DAMAGE DUE TO HAVING LOST POWER STEERING IN A CURVE. WHEN I CONTACTED THE DEALERSHIP, THEY TOLD ME IT MIGHT BE FROM A FAULTY IGNITION SWITCH THAT IS NOW ON ORDER AND MAY TAKE QUITE AWHILE TO BECOME AVAILABLE. TODAY, I RAN AN INTERNET SEARCH AND FOUND HUNDREDS OF MENTIONS OF THIS SAME PROBLEM WITHIN MY YEAR MODEL, INCLUDING A NUMBER OF RECALLS THAT SEEM TO AFFECT THE ELECTRICAL POWER STEERING OF THIS MODEL AND OTHERS. HOWEVER, WHEN I AGAIN CALLED THE DEALERSHIP TO INQUIRE, THEY INFORMED ME THAT MY VIN IS NOT INCLUDED IN ANY OF THE STEERING RECALLS, AND THAT I WOULD HAVE TO PAY THEM OR SOMEONE ELSE TO MAKE THE REPAIRS AND ATTEMPT TO GET REIMBURSED IF IT EVER DOES BECOME INCLUDED. THE ADVISOR ALSO INSTRUCTED ME TO CALL 1-800-101-0220 TO COMPLAIN, WHICH ONLY GETS ME A RECORDING STATING THAT THE CALL CANNOT BE COMPLETED, WHICH SOUNDS AS IF IT HAS BEEN DISCONNECTED. THIS IS A SERIOUS SAFETY ISSUE NOT ONLY FOR THE DRIVERS AND PASSENGERS OF THESE CARS, BUT ALSO FOR OTHER DRIVERS AND POSSIBLY PEDESTRIANS WHO MIGHT FIND THEMSELVES IN HARM'S WAY WHEN THIS COMPLETELY RANDOM EVENT OCCURS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606303July 3, 2014
ELECTRICAL SYSTEM, AIR BAGS
2006 CHEVROLET HHR. CONSUMER WRITES IN REGARDS TO IGNITION KEY REPAIRS. *SMD THE CONSUMER STATED AFTER THE RECALL WAS PERFORMED, HE WAS UNABLE TO GET THE KEY OUT OF THE IGNITION WITHOUT PUSHING A BUTTON ON THE STEERING COLUMN. THE CONSUMER BELIEVED THE NEW SWITCH THAT WAS INSTALLED WAS ALSO DEFECTIVE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608017July 3, 2014
STEERING
I HAVE BEEN IN CONTACT WITH GM FOR THE PAST MONTH OR SO. I WAS TOLD MY HHR WITH THE SAME EXACT PROBLEMS AS THE 2009-10 MODELS ARE NOT ON RECALL BECAUSE IT WAS MADE IN A DIFFERENT PLANT OR A DIFFERENT PART!!!! THIS IS A $350 CHARGE THEY WANT ME TO PAY BECAUSE OF THIS!!! I JUST GOT THIS CAR IN FEB OF THIS YEAR (2014). HOW ARE THEY ALLOWED TO GET AWAY WITH THIS?? I SHOULD NOT HAVE TO PAY FOR THIS POWER STEERING PROBLEM WHEN IT'S CLEAR OTHERS ARE HAVING THE SAME EXACT PROBLEM! !! WHO DO WE NEED TO TALK TO GET THIS FIXED?!?!? I AM ON HERE OFTEN IF ANYONE HAS HAD ANY LUCK PLEASE LET ME KNOW! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608019July 3, 2014
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V047000 ( ELECTRICAL SYSTEM) AND 14V153000 (STEERING). THE CONTACT INDICATED THAT THERE WAS A DELAY TO RECEIVE THE IGNITION SWITCH PART FOR LONGER THAN THIRTY DAYS. THE VEHICLE WAS BEING REPAIRED AFTER WAITING FOR THIRTY DAYS AND THE CONTACT WAS LATER NOTIFIED OF A SAFETY RECALL FOR THE STEERING. THE PARTS FOR THE SECOND RECALL WERE ALSO UNAVAILABLE. THE CONTACT WAS DRIVING A RENTAL VEHICLE WHILE WAITING FOR THE LOCAL DEALER TO COMPLETE THE IGNITION AND STEERING RECALLS. THE MANUFACTURER WAS NOTIFIED OF THE SAFETY CONCERN AND PARTS DELAY TO NO AVAIL. THERE WERE NO FAILURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608065July 3, 2014
AIR BAGS
MY VEHICLE IS CURRENTLY UNDER 3 SAFETY RECALLS WITH GM. WHEN I CONTACTED GM TO INQUIRE ABOUT A POSSIBLE LOANER VEHICLE UNTIL IT CAN BE REPAIRED, I WAS TOLD THE DEALERSHIPS WERE AUTHORIZED TO PROVIDE LOANER VEHICLES. WHEN I CALLED THE DEALERSHIP THEY STATED THAT THEY WERE ONLY PROVIDING LOANER VEHICLES FOR THOSE WHOSE CARS WERE INOPERABLE. WHEN I CONTACTED GM FOR CLARIFICATION ON THIS, THEY STATED THAT LOANER VEHICLES ARE AVAILABLE FOR THOSE CARS UNDER SAFETY RECALLS, OF WHICH MY CAR IS INCLUDED, AND SENT ME BACK TO THE DEALERSHIP. THE DEALERSHIP STILL REFUSES TO PROVIDE A LOANER VEHICLE AND GM IS NOT ASSISTING, JUST SENDING ME BACK TO THE DEALERSHIP. THIS CAR IS UNDER RECALLS IN WHICH THERE WERE SERIOUS ACCIDENTS AND DEATHS INVOLVED. THERE IS NO WAY I AM DRIVING THIS CAR. CAN YOU HELP WITH THIS SITUATION? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608078July 3, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) AND STATED THE THAT THE PART WAS UNAVAILABLE. THE DEALER STATED THAT THE REMEDY WOULD NOT BE AVAILABLE FOR TWO MONTHS. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THERE WERE NO FAILURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608100July 3, 2014
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY COULD NOT BE REMOVED FROM THE IGNITION. THE FAILURE CONTINUED TO OCCUR CONTINUOUSLY FOR A MONTH. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THE SHIFTER MECHANISM MUST BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608127July 3, 2014
STEERING
BACKING OUT OF DRIVEWAY POWER STEERING KICKED OFF. CONTINUED TO RANDOMLY KICK OFF FOR NEXT MONTH OR SO. CONTACTED GENERAL MOTORS WHO CLAIM MY VIN IS NOT INCLUDED IN RECALL. POWER STEERING KICKS OFF EVERY TIME YOU START THE CAR NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608141July 3, 2014
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE POWER STEERING ASSIST FAILED AND THE STEERING WHEEL BECAME HARD TO TURN. THE FAILURE CONTINUED TO OCCUR INTERMITTENTLY FOR A PERIOD OF TWO MONTHS. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607720July 2, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY FAILED TO RELEASE FROM THE IGNITION. THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE DEALER STATED THAT THE RECALL REPAIR WOULD NOT HAVE CAUSED THE TYPE OF FAILURE THE CONTACT WAS EXPERIENCING. THE VEHICLE WAS NOT REPAIRED AGAIN AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 73,189. UPDATED 08/19/14*LJ UPDATED 08/23/2017*CT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607259July 1, 2014
ELECTRONIC STABILITY CONTROL (ESC), STEERING
I HAVE ALREADY FILED ONE COMPLAINT LAST MONTH!! HAVE NOT RECEIVED ANY REPLY BACK BY NO ONE. MY TCN WAS [XXX]. THIS CAR IS DANGEROUS TO BE DRIVING, COPS HAVE PULLED ME OVER SEVERAL TIMES DUE TO SOME THE PROBLEMS! ALL 7 OFFICERS GAVE ME THEIR NAMES AND BADGE NUMBERS N THEY TOLD ME IF I NEED TO TAKE THIS TO COURT, THEY WILL BE N COURT.. THEY TOLD ME THE CAR NEEDS TO BE COMPLETELY FIXED OR PUT N A DIFFERENT CAR AND NOT THIS SAME MAKE N MODEL. I HAVE A LIL GIRL AND I WILL DO WHAT I HAVE TO DO TO PROTECT HER AND OTHER INNOCENT LIVES ROUND ME, IF IT MEANS I GET A LAWYER N TAKE THIS TO COURT. SO PLEASE DO SOMETHING VERY SOON BOUT THIS CAR!!! I'VE BEEN SAVING ALL COMPLAINTS I'VE SENT SO I WILL HAVE THEM FOR MY RECORDS IN CASE I NEED TO TAKE FURTHER MORE STRONGER ACTION TO GET THIS CAR FIXED OR PUT ME IN AN EXT CAB DODGE TRUCK PLEASE. I WANTED A TRUCK TO BEGIN WITH, BUT THIS CAR WAS JUST FORCED ON ME OR DEALER WASN'T GONNA GIVE ME NOTHING AT ALL.. [XXX]!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607319July 1, 2014
STEERING
POWER STEERING IS SHUTTING OFF WHILE THE CAR IS BEING DRIVEN. THIS HAS HAPPENED ON ALL ROAD TYPES AND SPEEDS WITH THE LAST INCIDENT ACCRUING WHILE MY 19 YEAR OLD CHILD WAS DRIVING THE CAR IN A RESIDENTIAL AREA WHILE IN THE PROCESS OF ACTUALLY MAKING A TURN. I AM TOLD BY THE LOCAL CHEVROLET REPAIR SHOP THAT THE POWER ASSIST MOTOR NEEDS TO BE REPLACED. THIS IS THE MECHANISM THAT HAS BEEN RECALLED IN THE CHEVY COBALT. WHY HAS THE 06 HHR NOT BEEN ADDED TO THE RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607363July 1, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606953June 30, 2014
FUEL SYSTEM, GASOLINE
I TOOK MY CAR TO GET THE IGNITION RECALL REPAIRED PICKED IT UP WITH A VERY SERIOUS FUEL LINE LEAK ABOVE DRIVERS SIDE REAR WHEEL, THAT WAS NOT LEAKING WHEN I TOOK IT IN LIKE THAT AND WAS TOLD IT WAS A COMMON PROBLEM WITH THIS MAKE AND MODEL. I AM VERY ANGRY AND UPSET TO FIND THIS TO BE COMMON IN AN 8 YEAR OLD VEHICLE, THAT I NOW HAVE NO TRANSPORTATION BECAUSE ITS TOO DANGEROUS TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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