Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10407599June 20, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
KEY STUCK IN IGNITION. UNABLE TO REMOVE WITHOUT USING THE RELEASE BUTTON UNDER THE STEERING COLUMN. TAKEN TO REPAIR SHOP TO SEE WHAT THE PROBLEM WAS. WAS ADVISED THAT THE GEAR SHIFT IS NOT GOING COMPLETELY INTO PARK, THEREFORE THE KEY WILL NOT RELEASE. WAS ALSO ADVISED THAT MY CAR IS NOT LOCKED IN ANY ONE POSITION, SO WHILE DRIVING THE SHIFTER WILL SWITCH FROM DRIVE TO NATURAL. NO WORK DONE TO FOSTLY, CONTACTED DEALER WHO ADVISED SAME ISSUE ON 2009 HHR'S AND THEY ARE BEING RECALLED, BUT MO OPEN RECALL ON 2006 AT THIS TIME. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407430June 19, 2011
STEERING
I WAS DRIVING AND JUST WHEN I WAS ON A CURVED STREET MY CAR LET ME KNOW THAT THERE WAS A PROBLEM WITH THE POWER STEERING. I NEEDED TO ACT FAST TO AVOID AN ACCIDENT DUE TO THE FACT THAT I WAS ON A CURVED STREET. I NEVER HAD PROBLEM WITH THIS ELECTRIC SYSTEM UNTIL THAT DAY. AFTER THIS, I HAVE BEEN DRIVING MY CAR FOR ONE WEEK. THE CAR STILL DOING THE SAME EVERY DAY, BUT THE MAIN PROBLEM IS THAT IT HAPPENS RANDOMLY, SO YOU CAN;T PREDICT WHEN YOU WILL START HAVING A POWER STEERING PROBLEM. ONCE YOU TURN OF THE CAR AND TURN IT ON AGAIN SYSTEM WORKS WELL FOR A WHILE. AGAIN, YOU WILL NEVER KNOW WHEN IT WILL START HAVING THE PROBLEM. HOPEFULLY I WILL GO TO CHECK THE SYSTEM AND FIXED AS SOON AS POSSIBLE. I'M NOT SURE IF THERE IS ANY REPLACEMENT FOR THIS PART IN WHICH I CAN BE CONFIDENT THAT IT WILL NEVER HAPPEN AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407968June 15, 2011
SERVICE BRAKES, HYDRAULIC
FOR THE THIRD TIME SINCE PURCHASING THIS VEHICLE, I HAVE HAD TO HAVE THE BRAKE ROTORS TURNED DUE TO WARPING. HAD THE PADS REPLACED WITH LIFETIME PADS LAST YEAR. THE WOBBLE CAUSED BY THIS WARPING CAUSES DANGER TO DRIVER, PASSENGERS, AND OTHERS DUE TO DIFFICULTY IN CONTROLLING THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407016June 15, 2011
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THE IGNITION SWITCH MALFUNCTIONED CAUSING THE KEY TO BECOME STUCK IN THE ON POSITION. THE CONTACT WAS ONLY ABLE TO TURN THE VEHICLE OFF BY REMOVING THE FUEL PUMP FUSE AND DISCONNECTING THE BATTERY. THE CONTACT TOOK THE VEHICLE TO A DEALER WHO REPLACED THE ENTIRE IGNITION SWITCH. THE DEALER CONFIRM THE CAUSE OF FAILURE. THE FAILURE MILEAGE WAS AS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406835June 14, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE KEYS WERE STUCK IN THE IGNITION FOR TWO DAYS WHILE THE ENGINE STAYED ON AND WOULD NOT TURN OFF. THE ENGINE CONTINUED RUNNING FOR TWO DAYS. ON THE SECOND DAY, THE CONTACT REMOVED A FUSE TO TURN THE ENGINE OFF. THE CONTACT STATED THAT SHE CONTACTED THE DEALER AT THE TIME OF THE FAILURE AND WAS TOLD THAT THERE WAS NOTHING THEY COULD DO TO ASSIST. THE VEHICLE WAS THEN TAKEN TO ANOTHER DEALER WHO REPLACED THE IGNITION SWITCH. THE MANUFACTURER WAS CONTACTED AND A CLAIM WAS FILED. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406050June 12, 2011
ELECTRICAL SYSTEM
KEY STUCK IN THE ON POSITION, COULDN'T SHUT OFF ENGINE. TOOK HHR TO REPAIR SHOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405426June 7, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC, SUSPENSION:FRONT
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR LT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS HE NOTICED THAT THE FRONT END OF THE VEHICLE WOULD EXHIBIT A CLUNKING NOISE AND SWAY FROM SIDE TO SIDE. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED HIM THAT HE NEEDED TO REPLACE THE BEARINGS, HUBS, RIMS, THE BRAKE SYSTEM, AND THE TRANSMISSION SENSOR. THE VEHICLE WAS REPAIRED FOR ALL OF THE ABOVE YET THE FAILURE RECURRED LESS THAN 100 MILES LATER. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED A DIFFERENT VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405428June 7, 2011
STEERING, AIR BAGS
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THE STEERING WHEEL WOULD VIOLENTLY SHAKE WHEN THE BRAKES WERE APPLIED WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT ALSO STATED THE ENTIRE VEHICLE VIOLENTLY WOBBLES DURING THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO STATED THE PASSENGER SIDE AIR BAG LIGHT INTERMITTENTLY ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO HAVE THIS FAILURE DIAGNOSED OR REPAIRED. AN AUTHORIZED DEALER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS ADVISED NOT TO WORRY ABOUT THE LIGHT. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405451June 7, 2011
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET HER. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE STEERING WHEEL WOULD EXHIBIT A CLUNKING NOISE. THE DEALER WAS CONTACTED AND A DIAGNOSIS WAS PERFORMED, BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS ALSO MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000 AND THE CURRENT MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406386June 7, 2011
STEERING, STRUCTURE:BODY
THE CAR HAS SEVERAL SAFETY ISSUES. THE MAIN CONCERN IS THAT BOTH OF THE FRONT DOORS HAD THE HANDLES BREAK OFF. YOU CANNOT OPEN THE DOORS FROM THE INSIDE. YOU MUST ROLL DOWN THE WINDOW AND OPEN FROM THE OUTSIDE. IF THE VEHICLE WERE INVOLVED IN AN ACCIDENT OR CAUGHT ON FIRE AND THERE WAS NO POWER TO THE VEHICLE YOU ARE LITERALLY TRAPPED INSIDE. I HAVE BROUGHT THIS TO THE ATTENTION OF CHEVROLET BUT THEY HAVE FAILED TO DO ANYTHING.I FEEL LIKE THE VEHICLE IS A ROLLING DEATH TRAP. THE OTHER CONCERN IS THAT THE POWER STEERING WENT OUT ON THE VEHICLE. CHEVROLET DOES NOT MAKE IT A RECALL YET YOU CAN BE DRIVING ALONG AND ALL OF A SUDDEN YOUR POWER STEERING GOES OUT. THE PART IS THE SAME AS THE CHEVROLET COBALT AND CHEVROLET DID A RECALL ON THAT VEHICLE FOR THE VERY SAME POWER STEERING PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405376June 6, 2011
ENGINE AND ENGINE COOLING
LAST FRIDAY I TRAVELED TO NEW ORLEANS TO PERFORM A REPAIR AT A LOCAL FURNITURE COMPANY. UPON MY ARRIVAL I COULD NOT EXTRACT THE KEY FROM THE IGNITION OF MY VEHICLE. I CALLED THE DEALER (ROSS DOWNING CHEVY IN HAMMOND, LA) TO FIND OUT HOW TO EXTRACT THE KEY. I WAS TOLD TO TAKE IT TO A GM DEALER I DID SO AND RETURNED TO HAMMOND, LA AND TOOK MY VEHICLE TO THE DEALER WHERE I PURCHASED IT BRAND NEW IN FEB 2010. MY VEHICLE IS A CHEVY HHR LT 2009. MY ENGINE TEMPERATURE WAS ALSO HIGH (267F) AND I COULD NOT SHUT IT OFF. THE DEALER HAD THEIR MECHANIC REPLACE THE FAULTY IGNITION SWITCH AND ADDED COOLANT TO THE SYSTEM. THERE WAS NO LEAKS AND NO EXPLANATION WHY THE COOLING SYSTEM HAD LOST COOLANT. I AM CONCERNED ABOUT THE OPERATOR OF THIS VEHICLE NOT BEING ABLE TO SHUT OFF THE ENGINE. I ASKED THE DEALER IF THERE WHERE ANY RECALL / DEFICIENCIES ON THIS VEHICLE AND THEY SAID NO. WHY WOULD A VEHICLE LESS THAN 18 MONTHS OLD HAVE A FAULTY IGNITION SWITCH? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405374June 6, 2011
AIR BAGS
THE AIRBAG SERVICE LIGHT CAME ON IN THE DASHBOARD FOR NO APPARENT REASON. I HAVEN'T GOTTEN INTO AN ACCIDENT OR A FENDER BENDER, OR NOT EVEN A SLIGHT BUMP TO ANY PART OF MY VEHICLE. NOW THE LIGHT SHOWS TO SERVICE THE AIRBAG AND SOMETIMES IT GOES OUT LIKE IT IS FINE, BUT THEN COMES BACK ON WITHIN MINUTES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404867June 2, 2011
STEERING:ELECTRIC POWER ASSIST SYSTEM
2009 CHEVROLET HHR. CONSUMER STATES ELECTRIC POWER STEERING WENT OUT WHILE DRIVING *TGW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404974June 2, 2011
STEERING
I WAS DRIVING HOME FROM WORK AND THE ELECTRICAL POWER STEERING WENT OUT, I PULLED OFF THE EXPRESSWAY ONTO THE SIDE OF THE ROAD, TURNED MY CAR OFF AND BACK ON, THEN I CONTINUED JOURNEY HOME. I HADN'T DROVE A MILE BEFORE IT WENT OUT AGAIN. I PULLED OFF THE EXPRESSWAY TWO OR THREE MORE TIMES. IT CONTINUED TO GO OUT, SO I DECIDED TO DRIVE HOME SINCE THE CAR DEALER WAS ALREADY CLOSED FOR THE DAY. I PHONED THEM FROM WORK THE NEXT DAY ONLY TO BE TOLD THAT THE PART HAD NOT BEEN RECALLED AND IF I WANTED TO GET IT FIXED IT WOULD BE $500 PLUS TAXES OR MORE IF THEY DISCOVERED THAT IT WAS THE STEERING COLUMN. $500 WHICH I DID NOT HAVE, MY HUSBAND PURCHASED THE PART AND INSTALLED IT OVER THE MEMORIAL HOLIDAY WEEKEND. WE WOULD REALLY LIKE TO GET OUR MONEY BACK. MY CAR IS ONLY TWO YEARS OLD AND THE ELECTRICAL POWER STEERING SHOULD NOT BE GOING OUT. I SEARCHED THE INTERNET AND DISCOVERED THAT THE SAME PART IS USED IN THE CHEVY COBALT AND IT HAS HAD THE SAME PROBLEM, THEY SHOULD HAVE ISSUED A RECALL ON IT FOR THE CHEVY HHR LT AS WELL, SINCE THE SAME PART IS BEING USED IN IT. THIS IS DANGEROUS WHAT IF I HAD BEEN INVOLVED IN AN ACCIDENT AS SOME OF THE OTHER PEOPLE WHO REPORTED HAVING THE SAME PROBLEM ON THE INTERNET AND SOMEONE HAD BEEN KILLED OR INJURED. I SINCERELY HOPE THAT SOMETHING CAN BE DONE TO ASSIST ME AND THE OTHER PEOPLE WITH THE SAME PROBLEM. THANK YOU IN ADVANCE FOR YOUR HELP IN THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404709May 30, 2011
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, STEERING
THE ELECTRIC POWER STEERING TURNED ITSELF OFF MID TURN CAUSING A DRASTIC UNDERSTEERING LEADING THE VEHICLE INTO ONCOMING TRAFFIC, UPON RESEARCH I FOUND THAT GM RECALLED THE EXACT SAME STEERING COMPONENTS THAT FAILED IN THE HHR IN OTHER GM VEHICLES BUT NOT THE HHR. IF THIS DOES NOT WARRANT SERIOUS INVESTIGATION WHAT DOES. THE SECOND TIME THIS HAPPENED EVERYTHING WAS FINE AS WE WERE DRIVING STRAIGHT, THE PROBLEM OCCURRED WHEN THE ELECTRIC POWER STEERING TURNED BACK ON MID-TURN CAUSING MY WIFE TO OVER TURN INTO SOMEONE'S FRONT LAWN, HAD ANYONE BEEN IN THE WAY THIS WOULD HAVE BEEN TRAGIC. WE'VE BEEN LUCKY THIS FAR BUT AS WE ARE A LOW INCOME HOUSEHOLD WE DON'T HAVE THE MEANS TO PAY SOME DEALER TO FIX THIS AS THEY ALL SAY IT'S ON US THE OWNERS TO TAKE CARE OF EVEN THOUGH IT'S THE SAME DEFECTIVE EQUIPMENT THAT WAS IN VEHICLES LIKE THE COBALT AND PONTIACS LINES, WHY HASN'T THERE BEEN A RECALL ISSUED, THIS IS A SEVER DRIVING IMPAIRMENT THAT CAN CAUSE ACCIDENTS AND GM DOESN'T SEEM TO CARE DUE TO IT'S AN ACCEPTABLE LOSS! NO LIFE IS AN ACCEPTABLE LOSS, PLEASE ADDRESS THIS ISSUE AS THERE ARE MANY COMPLAINTS INTO THIS SAME ISSUE IN THE RESEARCH I PREFORMED, BY THE WAY, WHY IS IT GM CANADA ISSUED A RECALL ON THIS PART FOR THE HHR AND NOT THE US BRANCH? OUR HHR IS A 2008 WITH 66000 MILES ON IT AND THE ELECTRIC POWER STEERING IS THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403687May 29, 2011
SUSPENSION:FRONT, STEERING
I OWN A 2008 CHEVY HHR LT. LAST YEAR I HAD THE ROTORS AND BRAKES REPLACED BECAUSE OF THE SHAKING IN STEERING WHILE COMING TO A STOP THIS THEN HELPED WITH THE PROBLEM THEN RECENTLY THE SHAKING CAME BACK I COULDN'T BELIEVE THAT MY BRAKES AND ROTORS NEEDED TO BE SERVICED AGAIN. THEN RECENTLY MY POWER STEERING WOULD GO OUT WHILE DRIVING I CHECKED ONLINE AND NOTICED THAT ALOT OF HHR OWNERS ARE HAVING THE SAME PROBLEM. THIS IS A BIG SAFETY ISSUE AND I THINK GMC NEEDS TO BE RESPONSIBLE AND TAKE CARE OF THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402847May 26, 2011
STRUCTURE:BODY:DOOR
INSIDE DRIVER DOOR HANDLE, BROKEN OFF, HAVE TO ROLL DOWN WINDOW TO OPEN DOOR OR CROSS OVER TO PASSANGER SEAT TO GET OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402615May 24, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE FAILURE WAS EXPERIENCED AT LEAST FIVE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO ONLY OFFERED TO FILE A REPORT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,000 AND CURRENT MILEAGE WAS 21, 069.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402625May 24, 2011
STEERING
A 2007 HHR I HAVE TAKEN IT BACK TO DEALER FROM THE BEGINNING I HAVE HAD THE CAR. THEY HAVE REPLACE A STEERING WITH SHAFT, COLUMN KIT TWICE. IT HAS SMOKED IN THE STEERING WHEEL ONCE BEFORE. I JUST TOOK IT BACK AGAIN TO BE CHECKED THAT SAID THEY HERE THE NOISE BUT NOT ENOUGH TO KNOW WHAT IT IS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402390May 23, 2011
ELECTRICAL SYSTEM
THE KEYS ARE STUCK IN THE IGNITION OF THE CAR. WE HAVE TRIED TO USED THE RELEASE BUTTON UNDER THE STEERING COLUMN TO NO AVAIL. THE CAR REMAINS RUNNING. WE HAVE TO UNHOOK THE BATTERY AND TAKE OUT A FUSE TO GET THE CAR SHUT OFF. WE HAVE TWO SMALL CHILDREN AND THIS IS OUR ONLY CAR. THE DEALERSHIP WANTED TO CHARGE US TO FIX THIS, WHEN CLEARLY IT IS THE FAULT OF CHEVROLET. OUR KEYS HAVE BEEN STUCK SINCE SATURDAY, MAY 21, 2011. TODAY IS MONDAY, MAY 23, 2011 AND THE KEYS ARE STILL IN THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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