Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10416530August 1, 2011
ELECTRICAL SYSTEM:IGNITION
KEY STUCK IN IGNITION IN 2010 HHR. COULD NOT TURN CAR OFF OR REMOVE KEY. HAD TO TAKE TO DEALERSHIP TO HAVE A NEW IGNITION PUT IN. THIS IS A KNOWN PROBLEM BY GMC, BUT THEY WILL NOT COVER REPAIRS OR ISSUE RECALL. THE IGNITION SWITCHES THEY USE ARE DEFECTED AND SHOULD BE RECALLED. SHOULD NOT FAIL ON NEW VEHICLES. COULD BE A DANGER AND CAUSE HARM. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416214July 29, 2011
AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING 50 MPH THE POWER STEERING MALFUNCTIONED WHILE MAKING A TURN CAUSING THE VEHICLE TO CRASH INTO A WALL. WHEN THE CRASH OCCURRED THE VEHICLE WAS DESTROYED AND THE CONTACT WAS WEARING HIS SEAT BELT BUT THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUFFERED INJURIES TO THE NECK, BACK, AND CHEST. THE CONTACT WAS NOT TAKEN TO THE HOSPITAL. THE CONTACT CALLED THE MANUFACTURER REGARDING THE STEERING AND REPORTED THE FAILURE. THE MANUFACTURER SENT A INVESTIGATOR TO INSPECT THE VEHICLE. THE REPORT FROM THE INVESTIGATOR DID NOT INCLUDE ANY INFORMATION REGARDING THE POWER STEERING. THE CONTACT NOTICED NUMEROUS COMPLAINTS REGARDING THE STEERING SYSTEM FOR HIS YEAR, MAKE, AND MODEL VEHICLE. THE FAILURE MILEAGE WAS 21,658. UPDATED 08/11/11*LJ UPDATED 08/12/11.*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10416223July 29, 2011
SUSPENSION:FRONT
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 35-65 MPH, THERE WAS A GRINDING NOISE UPON ENGAGING THE BRAKES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING WHERE THEY WERE UNABLE TO DETECT A PROBLEM. THE FAILURE PROGRESSED AND SIXTEEN DAYS LATER, THE FRONT AXLE DETACHED WHILE MAKING A TURN. THE VEHICLE WAS TOWED TO THE DEALER AND NO REPAIRS COULD BE PERFORMED UNTIL THE VEHICLE WAS INSPECTED BY THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 7,598.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415482July 28, 2011
STEERING
TOTAL LOSS OF POWER STEERING WHICH MADE THE CAR ALMOST IMPOSSIBLE TO MAKE A TURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415168July 26, 2011
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT THE POWER STEERING WOULD FAIL AT ANY TIME AND THE STEERING WHEEL WOULD BE VERY DIFFICULT TO TURN. THE VEHICLE WOULD BE SHUT OFF AND RESTARTED IN ORDER TO CORRECT THE FAILURE. BOTH THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,442 AND THE CURRENT MILEAGE WAS 90,742. UPDATED 09/21/11*LJ THE VEHICLE WAS REPAIRED AT THE CONSUMERS EXPENSE. UPDATED 11/14/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414945July 25, 2011
LATCHES/LOCKS/LINKAGES
REAR DRIVER SIDE DOOR LOCK ACTUATOR FAILED. (DOOR LOCK WOULD NOT RISE AND RELEASE. HAD TO BE MANUALLY PULLED UP.) REPLACED. OK SINCE THEN. 33,300 MILES. CURRENT MILES 44,200. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414946July 25, 2011
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
BOTH KEY FOBS BEGAN WORKING INTERMITTENTLY, FINALLY FAILING COMPLETELY. PROBLEM BEGAN AROUND 38,000 MILEAGE. COMPLETE FAILURE AROUND 40,000 MILEAGE. NOW KEY IN DOOR NO LONGER WORKS (ONLY ONE KEY ENTRY ON ENTIRE CAR) SO TAKING TO DEALER TOMORROW. MILEAGE AROUND 45,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415016July 25, 2011
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
BOUGHT A USED 2010 CHEVROLET HHR ON JULY 09, 2011 FROM A MAJOR DEALER. ON JULY 23,2011, DROVE TWO MILES TO SUPER MARKET. THE ENGINE WOULD NOT SHUT OFF AND I COULD NOT REMOVE THE KEY FROM THE IGNITION. FINALLY HAD TO DISCONNECT BATTERY TO STOP THE ENGINE FROM RUNNING. HAD THE VEHICLE TOWED TO CHEVROLET DEALER AND WAS TOLD THE IGNITION LOCK CYLINDER WAS BROKEN. FORTUNATELY, THE VEHICLE WAS STILL UNDER FACTORY WARRANTY AND WAS REPAIRED AT NO COST. THE SERVICE ADVISOR SAID THIS OCCURS FREQUENTLY WITH THIS CAR AND WOULD NO DOUBT HAPPEN AGAIN. GREAT TO KNOW IT WILL HAPPEN AGAIN, ONLY YOU DON'T KNOW WHERE YOU WILL BE WHEN IT HAPPENS OR WHAT TIME OF DAY OR NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414765July 22, 2011
LATCHES/LOCKS/LINKAGES
ORIGINALLY THE PASSENGER INTERIOR DOOR HANDLE BROKE LEAVING US UNABLE TO EXIT THE VEHICLE WITHOUT OPENING THE DOOR USING THE OUTSIDE HANDLES. NOW THE DRIVER INTERIOR DOOR HANDLES BROKE AND WE CANNOT EXIT THE VEHICLE WITHOUT LOWERING THE WINDOW AND OPENING THE DOORS FROM THE OUTSIDE. THIS HAS TO BE A SAFETY ISSUE BECAUSE WE COULD POTENTIALLY BE TRAPPED INSIDE THE CAR IN AN ACCIDENT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413521July 19, 2011
STEERING:COLUMN
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE THE VEHICLE WAS PARKED THE CONTACT ATTEMPTED TO TURN THE KEY IN THE IGNITION IN ORDER TO SHUT THE VEHICLE OFF BUT WAS UNABLE TO. THE CONTACT WAS FORCED TO REMOVE A FUSE IN THE ENGINE IN ORDER TO SHUT THE VEHICLE OFF. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIANS STATED THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413592July 19, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT WHEN THE VEHICLE WAS SHIFTED INTO PARK, THE GEAR SHIFTER BECAME STUCK AND IT WAS VERY DIFFICULT TO REMOVE THE KEY FROM THE IGNITION. THE CONTACT HAD TO SHAKE THE GEAR SHIFTER IN ORDER TO REMOVE THE KEY. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED, BUT THE CONTACT FELT THE GEAR SHIFT ACTUATOR WAS FAILING. THE FAILURE AND CURRENT MILEAGES WERE 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413622July 19, 2011
STEERING, POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, STEERING:HYDRAULIC POWER ASSIST SYSTEM
2006 CHEVY HHR :: PROBLEM :: POWER STEERING MESSAGE ON DASH AND HARD TO STEER, ABS LIGHT ON, TRANSMISSION MAKING CAR BUCK WHILE DRIVING, AND SPEEDOMETER IS BOUNCING. THIS IS THE SECOND TIME IT HAS HAPPENED, LAST TIME DEALER FOUND ONLY "COMMUNICATION CODES" AND DID NOT FIX ANYTHING SO NOTHING WAS COVERED BY THE EXTENDED WARRANTY. THAT WAS 9 MONTHS AGO AT 50140 MILES. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413287July 18, 2011
AIR BAGS:SIDE/WINDOW
TL*THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 45 TO 50 MPH, SHE STEERED THE VEHICVLE TO THE LEFT IN AN ATTEMPT TO AVOID CRASHING. THE CONTACT MOMENTARILY LOST CONTROL OF THE VEHICLE, VEERED TO THE RIGHT ACROSS THE ROADWAY, AND CRASHED INTO A GUARD RAIL, WHICH CAUSED THE SIDE AIR BAGS TO DEPLOY. THE VEHICLE WAS TOWED HOME BY THE POLICE, WHERE IT WAS AWAITING AN INSPECTION. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10413370July 18, 2011
STEERING, STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
DURING THE ICE STORM THE POWER STEERING WENT OUT IN MY VEHICLE. MY HUSBAND WAS DRIVING AND THAT IS THE ONLY REASON WE DIDN'T HAVE AN ACCIDENT. THIS CONTINUES TO BE A PROBLEM ON MY 2009 CHEVY HHR LT. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413374July 18, 2011
ELECTRICAL SYSTEM:IGNITION
I HAD A PROBLEM WITH THE KEY GETTING STUCK IN THE IGNITION WITH THE VEHICLE STILL RUNNING. I HAD TO DISCONNECT THE BATTERY AND HAVE IT REPAIRED. IT COST $600.00 TO REPAIR THIS AND THIS CONTINUES TO BE A PROBLEM ON OTHER HHR'S. I AM NOW HAVING THE SAME KIND OF SYMPTOMS THAT MY CAR WAS HAVING BEFORE THE IGNITION WAS REPLACED. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413378July 18, 2011
STEERING, STEERING:ELECTRIC POWER ASSIST SYSTEM
STARTING APRIL 2011 MY CHEVY HHR HAS BEEN HAVING PROBLEMS WITH ITS POWER STEERING. IT HAS TURNED OFF SEVERAL TIMES WHILE I WAS DRIVING. EACH TIME COULD HAVE RESULTED IN A MAJOR ACCIDENT. I DRIVE A LOT OF WINDING ROADS AND DO NOT FEEL SAFE DOING SO NOW. I DO NOT FEEL SAFE DRIVING MY HHR. I HAVE TO PULL OVER AND TURN OFF MY CAR FOR A FEW MINUTE BEFORE I CAN START IT BACK UP AND HAVE THE POWER STEERING WORK. IT IS NOW STARTING TO TURN OFF SEVERAL TIMES IN ONE DAY. I HAVE BEEN READING THAT THIS IS HAPPENING TO MANY PEOPLE WITH THIS SAME VEHICLE. I FEAR THIS MAY RESULT IN ACCIDENTS THAT COULD BE AVOIDED IF IT IS RECALLED AND FIXED IN THE HHR. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413227July 17, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED A 2006 CHEVROLET HHR FOR MY DAUGHTER WITH A 72 MONTHS /100,000 MILES EXTENDED WARRANTY (WHICH HAS ONE YEAR AND SIX MONTHS LEFT). SHE BROUGHT HER CAR HOME FROM SCHOOL ON SUMMER VACATION SAYING THAT HER CAR WAS SHIFTING FUNNY. WE TOOK IT TARR CHEVROLET SERVICE DEPARTMENT BELIEVING THAT WITH OUR EXTENDED WARRANTY THEY WOULD BE ABLE TO FIGURE OUT THE PROBLEM, REPAIR IT, AND ALL WOULD BE GOOD. HOWEVER, THAT WAS NOT THE CASE. IT TOOK THEM TWO WEEKS TO FIGURE OUT THE TRANSMISSION WAS BLOWN. I WAS CALLED TODAY AND HAD WITH A VERY CONFUSING CONVERSATION WITH THE SERVICE MANAGER. I WAS TOLD THAT I HAD TWO OPTIONS FOR GETTING MY CAR REPAIRED. IT WAS EXPLAINED TO ME THAT I COULD EITHER GET A USED TRANSMISSION WITH 33,000 MILES ON IT ALREADY AND IT WOULD BE COVERED BY A ONE YEAR WARRANTY (THE TRANSMISSION THAT JUST BROKE DOWN WITH ONLY 55,000 MILES ON IT). OR I COULD GET A NEW TRANSMISSION AND PAY THE DIFFERENCE OF 1,500.00 DOLLARS WHICH SEEMS UNFAIR TO ME. THIS IS A SHORT SUMMARY OF WHAT HAS TRANSPIRED AND IT IS VERY DISCOURAGING TO MY DAUGHTER AND I. WE WERE WONDERING IF YOU HAD ANY INSIGHT INTO OUR PREDICAMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412374July 15, 2011
LATCHES/LOCKS/LINKAGES
DRIVERS DOOR IS BROKEN, HAVE TO ROLL WINDOW DOWN TO GET OUT, ALSO, REMOTE IS NOT WORKING, I HAVE TO LOCK/UNLOCK WITH THE HORN HONKING EVERYTIME I PARK. AFTER DOING A SEARCH ONLINE, I FOUND THAT A LOT OF OTHER PEOPLE HAVE HAD THE SAME PROBLEM, AND IT SEEMS TO STEM FROM THE FACT, THAT CHEVY HAS DECIDED NOT TO BE BUILT LIKE A ROCK, INSTEAD, BUILT WITH PLASTIC. (CAN YOU EVEN RECYCLE IT?)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412405July 15, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT, STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT WHEN DRIVING AT ANY SPEED, THE POWER STEERING WOULD FAIL INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY REPLACED THE POWER STEERING MOTOR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CURRENT MILEAGE WAS 43,000 AND THE APPROXIMATE FAILURE MILEAGE WAS 42,000. UPDATED 9/27/11 *CN ALSO, THE CONSUMER WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION WHEN THE VEHICLE WAS PLACED IN PARK. THE SHIFTER WAS REPLACED. UPDATED 02/01/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412160July 13, 2011
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING THE STEERING WHEEL BECAME DIFFICULT TO TURN WHICH WAS A RESULT OF THE POWER STEERING FAILURE. THE CONTACT STATED THE STEERING WHEEL CONTINUED TO FAIL WITHOUT WARNING AND THE VEHICLE HAD TO BE TURNED OFF FOR FIFTEEN TO TWENTY MINUTES BEFORE THE POWER STEERING RESET ITSELF. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE ELECTRONIC POWER ASSIST HAD FAILED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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